Les notes se basent sur un nombre total de 1 042 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,8 sur 5
Recommandé par 75 % des clients
4,1 Propreté de la chambre
4,1 Services et personnel
4,0 Confort de la chambre
3,7 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
1 sur 5
par un voyageur vérifié de OKC

Don't stay here

Publié le 24 juin 2016
Les + : Staff was friendly
Les - : Cleaning staff and Ac units
Situation : By airport. Shopping and good restaurants nearby
Room was dirty. Had mold in the tub. Had to ask for towels, coffee ( before we knew pot didn't work!!) and cups. The AC was very noisy. Paid for executive level, but lounge was closed due to remodel.
1 sur 5
par Jeanne de Denver

Publié le 25 mai 2016 sur Hotels
Double Tree should be ashamed to have this hotel associated to their name. Double Tree has been one of my favorite hotels and this one was worse than your local Motel 6. The rooms were so outdated, the carpets were nasty, the ice machine broke, the AC broke on the 3rd night of my 4 day stay and the workout room was closed due to renovations. They should've posted that on their site to inform their customers. Renovations are obviously happening to get this hotel to Par...but that should be communicated on their site.
2 sur 5
par un voyageur vérifié

Well below the normal expectation for Hilton

Publié le 16 mai 2016 sur Hotels
Had 3 room changes!! First room was awful. I was placed in a handicapped room with no tub which would have been fine but the shower nozel was broken which meant the shower sprayed to the back shower wall and additionally soaked the floor. The lamp had a short on the desk so it could be used, the room wasn't the cleanest and you could tell where pictures were removed from the wall. In addition it looked as if there was dried blood on the curtain.... The second room was too small meaning I had two beds and they tried moving me to a room with one, the third room the tub was peeling and wouldn't drain so you had water pooling in the tub like a bath while taking a shower. Considering I am 6 months pregnant I have to say this stay was awful and so not the typical Hilton stay!!
1 sur 5
par un voyageur vérifié

Horrible experience!!!

Publié le 15 mai 2016 sur Hotels
Everthing was terrible and disappointing. Old building, dirty sheets and carpets, smelly room, noisy neighbors and bad service overall. Never again!!!
3 sur 5
par un voyageur vérifié

Publié le 7 mai 2016 sur Hotels
There were roaches in the room! I did report it to front desk when I checked out.
2 sur 5
par un voyageur vérifié

Publié le 6 mai 2016
Good hotel but room smells like paint. I would avoid this place for a while until paint smell is gone. If there is no paint smell this is solid 3.5 star hotel
4 sur 5
par un voyageur vérifié

Great Hotel and clean

Publié le 2 mai 2016 sur Hotels
Great hotel and neat and clean. The front desk ladies had no personality and were not friendly which sucks for DoubleTree because I'm sure they would like their employees to have a smile on their face and to have excellent customer service skills.
2 sur 5
par un voyageur vérifié de Oklahoma

Horrible odor

Publié le 25 avr. 2016
Had an expectation with the name Double Tree which was completely untrue. Old, smelly ( had to change rooms) and staff which walked right by you instead of being helpful. Exception was the kind and helpful van drivers. Never again.
3 sur 5
par un voyageur vérifié

Initially room not acceptable

Publié le 25 avr. 2016
Dirty sheet, carpet very sticky, unsafe window to roof. Was upgraded this room was clean and safe. Personnel very professional and courteous
2 sur 5
par Janet

Ce voyageur n'a laissé qu'une note Publié le 11 avr. 2016 sur Hotels