2/10 Horrible
Tina M., memphis
22 juin 2025
Do not stay here! The owner / management never responded and didnât fix anything
I got there Thursday 6/18 at 6:30pm and the was was extremely hot! This house is in Dallas ,Tx so itâs hot there anyway but the house was so hot we had to go buy box fans just to finish unloading our luggage and get to a meeting. I started calling / texting / & emailing all the contact numbers that was provided and no one answered. I emailed a list of concerns on Thursday and told them about the air not working, and it was not until Saturday that someone sent me a email about checking in and never said anything about the air not working and the TV not working. I then call VRBO and they tried to get in touch with the host and they didnât respond to them either.i keep emailing asking for a refund and they ignored me completely. Then they sent aEmail saying it was air conditioning units in two of the 3 bedrooms (which was a complete lie & I have pictures of each window! The tub kept getting clogged up every time you ran the shower. Late Saturday night about 1 am someone contacted me and said they didnât have maintenance men available and they would let me know when they have one and we check out Sunday morning at 8am. Currently on the phone with VRBO trying to get a refund. I have been renting from VRBO for years (over 15) and this was the worst host / house I ever stayed in. DO NOT RENT FROM THEM. They will ignore you and act like they are clueless. Itâs like they donât care about the guest or the house. The list of concerns was so long and they never fixed anything.
Tina M.
Séjour de 3 nuits en juin 2025