Rydges à Comté de Beaudesert

« Review: Worse Than Before – Avoid Second stay after being promised improvement — it was worse. Concierge was unhelpful and disorganised. Told there was valet, but there’s no real on-site parking — ended up wasting 30 minutes finding a space myself. Staff presentation was poor (one concierge visibly dishevelled and stained shirt). Room was unacceptable: No TV, no internet, no working phone Dirty towels Basic items missing Reported issues — nothing fixed. Overall, service was appalling....

« Stayed one night and found the airport location very convenient for my early morning flight. Staff were friendly+helpful, hotel was clean and seemed pretty new. Dinner at the restaurant was also good. Amenities included pool, gym and a rooftop terrace. »