Les notes se basent sur un nombre total de 221 avis vérifiés

3,8 sur 5
Recommandé par 75 % des clients
3,9 Propreté de la chambre
4,0 Services et personnel
3,8 Confort de la chambre
3,7 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
par Emilie de Angers

Bon hôtem

Publié le 20 févr. 2015 sur Hotels
Bon hôtel.
4 sur 5
Recommandé
pour Familles
par Cat et ses filles

piscine

Publié le 22 janv. 2014 sur Ebookers
Dommage qu'il y ait une piscine et un jaccuzi et que ça ne fonctionne pas juste la semaine qu'on y était
5 sur 5
par Lydia de Québec

Hotel à Cochrane Alberta

Publié le 19 nov. 2013
Les + : La qualité des chambres, les déjeuners, l'accueil.
Les - : Prévoir plus de serviettes dans les chambres louées pour 4 personnes. Le ménage de la salle de bain était un peu léger, cheveux dans le bain....
Excellent accueil, chambre spacieuse et propre, avec réfrigérateur, micro-onde et cafetière. Nous y avons passé 6 nuits, les déjeuners du matin était vraiment très bien, du choix et de la quantité. Juste un petit reproche concernant le nombre de serviettes, qui était un peu trop juste pour 4 personnes, le ménage de la salle de bain était un peu vite fait..... Dans l'ensemble nous avons apprécié notre expérience et nous y retournerons avec grand plaisir.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Red Deer

Happy with my stay

Publié le 22 mai 2017
Les + : The bed and pillows were comfortable. There was enough hot water. Free WiFi for more than one devise. Free parking. Good hot breakfast. A place
Situation : We went hiking.
I expected a continental breakfast and found waffles, eggs, and sausages along with the typical items found at a continental breakfast. The bed and pillows were wonderful. The temperature of the room was good.
Commentaire laissé par : Direction de l'hôtel
23 mai 2017 par Sebastien L , Direction de l'hôtel
Dear Cindy,Thank you for your positive feedback. I am pleased to hear our deluxe continental breakfast exceeded your expectations, as our team works hard to provide our guests with an outstanding experience. We look forward to welcoming you back to the property. Sincerely Sebastien L
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Hotel was very convenient for our travels

Publié le 21 mai 2017
Les + : Already answered this
Les - : Coffee cups were not washed very good. Lipstick on edges
Situation : Was only used as a convenient stop on our traveks
We enjoyed having so many food places within walking distance
Commentaire laissé par : Direction de l'hôtel
23 mai 2017 par Sebastien L , Direction de l'hôtel
Dear Guest, thank you for your review. I would like to apologize regarding the cleanliness issues you found during your stay, I will be sure to address this with our housekeeping team promptly. I am pleased to hear you enjoyed our convenient location. We look forward to accommodating you again soon. Sincerely Sebastien L
2 sur 5
par un voyageur vérifié

Less than expected.

Publié le 23 avr. 2017
While it was nice to have the water slide, the rooms were rundown and hallways and staircases often dirty.
Commentaire laissé par : Direction de l'hôtel
24 avr. 2017 par Sebastien L, Direction de l'hôtel
Dear Traveler, thank you for your review. I would like to apologize regarding the cleanliness issues and will be sure to address these with the housekeeping team promptly. I am however please to hear you enjoyed our indoor heated pool, hot tub, and water slide. Sincerely Sebastien L
1 sur 5
par un voyageur vérifié de Saskatchewan

Not worth the money

Publié le 16 avr. 2017
Les + : Nothing
Les - : Everything: The entire hotel needs renovations. The breakfast room requires deep cleaning as does the hallways, elevators and entry. It was disgusting
Situation : Location was fine, near restaurants.
This hotel was the most disappointing Ramada I have ever stayed in. The breakfast room was not clean and the offerings were cold. The utensils in the breakfast room including the toaster looked as if they have never been cleaned. No one was on staff to clean the tables. There was a note posted on the wall that they did not have enough pool towels so we had to use our room towels. The hallways, elevator and entry way looked as if they hadn't been cleaned in months. This was the most expensive hotel we have stayed in in over a year and it was definitely the worst.
Commentaire laissé par : Direction de l'hôtel
20 avr. 2017 par Sebastien L, Direction de l'hôtel
Dear Dee, Thank you for taking the time to review our property. I would like sincerely apologize regarding the issues you faced throughout your stay. I will be sure to address your concerns with our team. Sincerely Sebastien L
3 sur 5
par un voyageur vérifié

A Bed to Lay On

Publié le 7 avr. 2017
Les + : The bed was comfy and breakfast was good.
Les - : The front desk clerk was absolutely MISERABLE. Not a great first impression.
We booked a king bed room for the night and although the bed was comfortable, the room was not really set up for two people. I was putting soap in the bathroom when my husband came in to grab toothpaste and I could not get out of the bathroom until he had backed out. Also, a lot of noise from the hallway although not much from below us. Breakfast was perfect for us with lots of options.
Commentaire laissé par : Direction de l'hôtel
11 avr. 2017 par Sebastien L, Direction de l'hôtel
Dear Guest, Thank you for taking the time to write a review. I am pleased to hear you enjoyed our beds and deluxe continental breakfast. I would like to sincerely apologize regarding the greeting you received upon arrival. I will be sure to speak with guest service agent promptly. Sincerely Sebastien L
3 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Great pool and waterslide

Publié le 20 mars 2017
Les + : Waterslide and pool area, staff were also great.
Les - : Beds, carpets and furniture needs to be replaced.
Situation : Lots of great family friendly food; within walking distance was Boston Pizza, Tim Horton, A&W, Dairy Queen and Smitty's
This hotel definitely needs to be renovated. The rooms need new furniture and beds. But the hotel staff were great and the pool and waterslide were excellent. We were there for a hockey tournament and would likely stay again if we were to go back to Cochrane.
Commentaire laissé par : Direction de l'hôtel
21 mars 2017 par Sebastien L, Direction de l'hôtel
Dear Guest, Thank you for reviewing our property. I am pleased to hear you enjoyed the indoor heated pool, hot tub, and water slide, as well as our team! Thank you for the great location tips for our guests as well. Sincerely Sebastien L
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Edmonton

Great value for the price.

Publié le 10 mars 2017
Pleasant experience. Cordial and helpful staff; clean and spacious room; great internet service. Close to amenities.
Commentaire laissé par : Direction de l'hôtel
15 mars 2017 par Sebastien L, Direction de l'hôtel
Dear Terry, Thank you for taking the time to review our property. I am very pleased to hear you enjoyed your stay! I will be sure to pass your wonderful comments along to the entire team at the Ramada Cochrane. Sincerely Sebastien L General Manager