Les notes se basent sur un nombre total de 193 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,8 sur 5
Recommandé par 74 % des clients
3,9 Propreté de la chambre
4,0 Services et personnel
3,9 Confort de la chambre
3,7 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par un voyageur vérifié

Daughter's ringette team

Publié le 9 oct. 2016
13 families stayed for a ringette tournament. The rooms and hotel was very clean. The kids loved the water slide and pool. Staff were friendly and helpful.
Commentaire laissé par : Direction de l'hôtel
11 oct. 2016 par Sebastien L, Direction de l'hôtel
Dear guest, thank you for your great review. The team is pleased to hear you enjoyed our indoor heated pool, hot tub, and water slide as well as our well equipped and clean guest rooms. We look forward to welcoming your team back to the property. Sincerely Sebastien L General Manager
3 sur 5
par un voyageur vérifié de bc


Publié le 18 sept. 2016
How about a hotel that can't find a corkscrew. Front desk clerk made desultory search and then quickly outside for a smoke.Might as well try an adjacent cheaper hotel
Commentaire laissé par : Direction de l'hôtel
23 sept. 2016 par Sebastien L, Direction de l'hôtel
Dear Guest, thank you for taking the time to write a review. I would like to apologize regarding the fact that there was no corkscrew available during your stay. I will address your concerns with our guest service agent. Sincerely Sebastien L
5 sur 5
par un voyageur vérifié de Spiritwood, Sk.

Nice and quiet location with ample parking.

Publié le 24 août 2016
Les + : Very clean and quiet.
Very clean rooms, pool and amenities. Very friendly and helpful staff.
4 sur 5
par un voyageur vérifié de Toronto, Canada

Publié le 24 août 2016
We were late in booking hotel room, so we couldn't book a hotel room with reasonable price with location closer to Banff. We found this hotel in Cochrane and booked through Expedia. We were very happy with our choice. We came very late on the check in date, yet the concierge was very understanding. The room was clean. We were a party of 5 and we were glad to be able to find a room that fit us all. There were 3 double beds. Breakfast was simple. The swimming pool was available, we came in August. Too bad, we were too busy playing in the park. On the check in date, we found Boston Pizza nearby was still open at midnight and their pizzas were delicious. The second night, there was a hail storm around Cochrane and Calgary. So, we decided to return to hotel very late again, after the storm has passed. There was electric circuit problem, but it wasn't the staff's fault. It was probably due to storm. Our AC didn't work. Luckily, it wasn't very hot that night. The room key has to be reset at the concierge as well.
2 sur 5
par un voyageur vérifié de Sherwood Park

No a/c

Publié le 22 août 2016
Checked in , then discovered the a/c wasn't working. it was unbearably hot and stuffy in the room. When I went to the desk they just told me it gets cooler at night and to open the window. I asked if they had a fan they said no. I didn't get any sleep it was so hot. I was told they would talk to expedia about getting a discount, but have yet to hear anything else from the hotel.
3 sur 5
par un voyageur vérifié


Publié le 21 août 2016
When we booked in we were informed that our room had no air conditioner. A week befor the hotel was hit by lighting. I wish we were informed so we could have made other arrangements.
3 sur 5
par un voyageur vérifié de Edmonton.

Past its Prime

Publié le 21 août 2016
Les + : The front desk staff were pleasant and friendly. The pool seemed nice and refreshing.
Les - : It's reno time for this building.
Situation : Plenty of restaurants and lounges in the area and gorgeous views of the eastern Rockies.
An older building that is starting to show cumulative errors. While my room was well made up, dust free, clean bathroom, etc, the carpet had ugly stains and the furniture was nicked and scratched. The thermostat that controlled the air conditioning was ancient, sticky, poorly mounted and inaccurate. The combination of a dark carpet and low wattage lights gave the room a definite seedy feeling. While the bathroom was clean, it was small enough that one must turn sideways and stand beside the toilet to close the door. It was well equipped, but in stark contrast to the rest of the room, the light was blindingly bright. The ballast for the light hummed annoyingly and the shower curtain rod was loosely mounted and twisted, so that it hung down and I had to keep closing the curtain while showering as the weight of the curtain and water would drag it open. The back door of the hotel was set to be locked during certain hours, but the door would not completely close on it's own, so anyone could walk in. Before I arrived for my stay, circumstances changed and I contacted the hotel to make the requisite changes. Sometime during this exchange a mistake was made, so that I was not expected when I arrived. The front desk staff were very concerned and helpful, even though they were nearly full.
4 sur 5
par un voyageur vérifié de Edmonton, AB

Ramada Cochrane ~ very nice

Publié le 18 août 2016
Les + : Very nicely priced. Had everything we needed in our room.
Situation : Excellent location.
Everything you need while on a road trip / vacation. Clean, organized, well laid out, lots on offer. Great bed for a good night's sleep. Lots of fun touches with the draping of the shower curtain, arrangement of towels, etc. Unfortunately, due to a lightening strike, the air conditioning was out - for a week! That's a long time to go without fresh, cool air circulating in your hotel room during a summer road trip. There was no reduction in room price nor the offer of a fan. We weren't told about the issue either. We discovered the thermostat not working and called to the front desk. They were forthcoming and polite about it - to be sure. Luckily, we had cool weather.
5 sur 5
par un voyageur vérifié de regina sk

Nice quiet hotel

Publié le 9 août 2016
Les + : Location clean room and very quiet
Les - : The room was warm and I could not figure our how to put the air on
Situation : Lots of restaurants and Tim Horton's next door
Nice hotel good location clean room friendly staff
4 sur 5
par un voyageur vérifié

Good location.

Publié le 9 août 2016
Only drawback was with the breakfast. By 8:30 AM I was told they run out of eggs. A few round hash browns and toast was allall that was left. Juice dispenser was empty but they did refill it when someone told them. The employee who was cooking was also running the front desk. No one else was around to help her.