Les notes se basent sur un nombre total de 213 avis vérifiés

3,8 sur 5
Recommandé par 76 % des clients
3,9 Propreté de la chambre
4,0 Services et personnel
3,8 Confort de la chambre
3,7 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de R

Nice hotel

Publié le 27 janv. 2017
My stay was a good one minus the gas leak evacuation. The gas was strong and was an extreme inconvenience as it was a cold day. Especially those who had to vacate the pool.
Commentaire laissé par : Direction de l'hôtel
30 janv. 2017 par Sebastien L , Direction de l'hôtel
Dear Roanne, thank you for taking the time to write a review. I would like to apologize regarding the inconvenience you faced during your stay in regards to the property being evacuated. I am however pleased to hear you enjoyed your stay overall. Sincerely Sebastien L General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 14 janv. 2017
Good value for the price; quiet, clean and comfortable. Close to all amenities.
Commentaire laissé par : Direction de l'hôtel
18 janv. 2017 par Sebastien L, Direction de l'hôtel
Dear Guest, Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay and found the rooms to be quiet, clean and comfortable.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Edmonton

Good value for price; close to all amenities.

Publié le 2 janv. 2017
Very pleasant experience. Staff were readily available and helpful. Room was very spacious and comfortable. Continental breakfast had more variety than most others in the same vicinity.
Commentaire laissé par : Direction de l'hôtel
3 janv. 2017 par Sebastien L, Direction de l'hôtel
Dear Terry, Thank you for your review. I am pleased to hear you enjoyed your stay and the team at the Ramada Cochrane were able to assist you during your visit. We look forward to your return. Sincerely Sebastien L
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Convenient location. Kids loved the pool.

Publié le 31 déc. 2016
Overall our stay was great. Hotel is clean and staff were polite and helpful. Downside - hide-a-bed was slightly bent so centre bar pressed straight up making sleep very uncomfortable, deluxe continental breakfast was not very deluxe (especially during the week) but Friday morning was a little better.
Commentaire laissé par : Direction de l'hôtel
3 janv. 2017 par Sebastien L , Direction de l'hôtel
Dear guest, Thank you for taking the time to review our property. I am pleased to hear you enjoyed your stay. We are pleased to hear that your kids loved the pool, hot tub, and water slide! I would like to apologize regarding the hide-a-bed and breakfast and will be sure to look into these concerns right away. We look forward to your return. Sincerely Sebastien L
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Lethbridge , AB

Good location

Publié le 28 déc. 2016
Les + : Breakfast was very good, staff was excellent.
We stayed over the Holidays, the hotel was decorated very nice.
Commentaire laissé par : Direction de l'hôtel
30 déc. 2016 par Sebastien L, Direction de l'hôtel
Dear guest, Thank you for your feedback. We are pleased to hear you enjoyed our festive holiday decorations and also very happy to hear we were able to make your holiday stay most enjoyable. Sincerely Sebastien L
1 sur 5
par un voyageur vérifié

Dirty and disappointing

Publié le 9 nov. 2016 sur Hotels
Don't stay here. The carpet in the room was stained and very dirty. The sheets on the bed were ripped. Our whole family was itchy all night long. Super disappointing Ramada. Never again.
Commentaire laissé par : Direction de l'hôtel
18 nov. 2016 par General Manager, Direction de l'hôtel
Dear Guest, Thank you for taking the time to write a review. I would like to apologize regarding your recent stay. I will be sure to look into your concerns and address any issues with the housekeeping department. If you would like to discuss your stay further please feel free to contact me directly. Sincerely Sebastien L General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Daughter's ringette team

Publié le 9 oct. 2016
13 families stayed for a ringette tournament. The rooms and hotel was very clean. The kids loved the water slide and pool. Staff were friendly and helpful.
Commentaire laissé par : Direction de l'hôtel
11 oct. 2016 par Sebastien L, Direction de l'hôtel
Dear guest, thank you for your great review. The team is pleased to hear you enjoyed our indoor heated pool, hot tub, and water slide as well as our well equipped and clean guest rooms. We look forward to welcoming your team back to the property. Sincerely Sebastien L General Manager
5 sur 5
par un voyageur vérifié

Publié le 4 oct. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
6 oct. 2016 par General Manager, Direction de l'hôtel
Dear Guest, Thank you for taking the time to give our property a 5 star rating! Sincerely Sebastien L General Manager
3 sur 5
par un voyageur vérifié de bc

overnight

Publié le 18 sept. 2016
How about a hotel that can't find a corkscrew. Front desk clerk made desultory search and then quickly outside for a smoke.Might as well try an adjacent cheaper hotel
Commentaire laissé par : Direction de l'hôtel
23 sept. 2016 par Sebastien L, Direction de l'hôtel
Dear Guest, thank you for taking the time to write a review. I would like to apologize regarding the fact that there was no corkscrew available during your stay. I will address your concerns with our guest service agent. Sincerely Sebastien L
3 sur 5
par un voyageur vérifié

Disappointed

Publié le 3 sept. 2016 sur Hotels
Upon check in we were informed a/c and heating non functional as lightning hit building a few weeks ago. Room stuffy without a/c. Common areas had working a/c. Not sure why some was working and rooms not. No staff in breakfast area. Waffle batter ran out and no replacement. Not sure if would stay there again.