Les notes se basent sur un nombre total de 589 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 88 % des clients
4,4 Propreté de la chambre
4,3 Services et personnel
4,2 Confort de la chambre
4,3 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par un voyageur vérifié

Hotel for wedding

Publié le 4 sept. 2016
Nice place, comfortable. A little noisy at times outside of the room.
Commentaire laissé par : Direction de l'hôtel
12 sept. 2016 par Jessica Singer, Operations Manager, Direction de l'hôtel
Thank you for taking the time to review our hotel online. I'm glad to hear that we provided a comfortable place for your visit for a wedding. I hope the next time you're in town you will come and visit us again!
5 sur 5
par un voyageur vérifié de Chicago

Comfortable stay

Publié le 8 août 2016
The hotel was very nice. Updated throughout. The pool was a little small, but still very nice area. The bed and pillows were amazing. And the updated shower is beautiful.
Commentaire laissé par : Direction de l'hôtel
8 août 2016 par Alan, Direction de l'hôtel
Dear Christy, Thank you for taking a moment to provide us with some comments regarding your most recent stay. I'm happy to hear that you enjoyed our pool and the other updates we have made to the hotel. We hope you'll come visit us again soon and I thank you for staying with us. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook alan.gagnon@aloftbolingbrook.com
5 sur 5
par un voyageur vérifié

Nice hotel and location is very convenient

Publié le 1 août 2016
Nice and peaceful and very comfortable ,employees are very respectful if there is a problem, it's addressed immediately.
Commentaire laissé par : Direction de l'hôtel
2 août 2016 par Alan, Direction de l'hôtel
Dear Linda, Thank you for your recent stay with us and providing feedback in regards to your accommodations. We're always happy to hear from our guests and it's wonderful to hear that you found your room comfortable and that our team members were able to address your concerns. Thank you again for staying with us and we hope to see you again soon. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
5 sur 5
par un voyageur vérifié de Council Bluffs, IA

Nice hotel and relaxing

Publié le 25 juil. 2016
Les + : Cleanliness and confortable
Les - : Perhaps some vending machines and a brochure in the room as to where everything is located in the hotel, i.e. swimming pool, etc.
Situation : Easily access to the interstate and loved the shopping and mall area near by.
It was great. We had stayed before and that is why we came back. The view from our window was spectacular.
Commentaire laissé par : Direction de l'hôtel
25 juil. 2016 par Alan, Direction de l'hôtel
Thank you for taking a moment to provide us with some comments regarding your recent stay with us. I'm very pleased to hear that you enjoyed your time with us and you were able to take advantage of our local shopping in the Promenade mall. I will be looking into the possibility of adding a brochure or hotel guide in our rooms that explains where features of the hotel are. Thank you again for your review and thank you for visiting us. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
4 sur 5
par un voyageur vérifié de london

Nice hotel for business travel

Publié le 4 juil. 2016
Comfortable and efficient for business travel with nice room service
Commentaire laissé par : Direction de l'hôtel
18 juil. 2016 par Alan, Direction de l'hôtel
Dear sara, I'm delighted to hear that you enjoyed your stay with us and found your room to comfortable. I hope you enjoyed our room service offerings and that we will see you in your future visits to the area. Sincerely, Alan Gagnon Operations Manager
4 sur 5
par Jennifer de Bonita springs Florida

Great hotel unruly guests

Publié le 27 juin 2016 sur Hotels
I've stayed here in the past love the hotel but last night was awful 20 or so unsupervised kids were in the pool whipping each other with towels playing in the shower loud rap music and riding hover boards in the halls and very disrespectful !
Commentaire laissé par : Direction de l'hôtel
30 juin 2016 par Alan, Direction de l'hôtel
Dear Jennifer, Thank you kindly for offering us some feedback regarding your recent stay with us. I’m sorry to hear that you encountered an issue with some of our more boisterous guests during your time here. We will be on the lookout for future occurrences and take the appropriate action to ensure the satisfaction of all our guests. We hope you will continue to stay with us in the future and I thank you again for your review. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
4 sur 5
par Matthew

Nice property but pool area needs attention.

Publié le 14 juin 2016 sur Hotels
one night stay; it was fine. room was clean and nice. However, pool deck was covered in green/black mildew. Gross! Enjoyed all aspects of hotel except the pool area.
Commentaire laissé par : Direction de l'hôtel
30 juin 2016 par Alan, Direction de l'hôtel
Dear Matthew, Thank you for taking a moment to offer some feedback and comments in regards to your recent stay with us. We enjoy hearing from our guests and always welcome suggestions on ways we can improve our service and deliver an outstanding stay to everyone that comes to visit us. I thank you for staying with us and we hope to see you again in your future travel to Chicago. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
5 sur 5
par un voyageur vérifié

Happy at Aloft Bolingbrook

Publié le 13 juin 2016 sur Hotels
Very friendly, helpful and polite staff! Everybody I had encounter with was wonderful. Liked the design, modern and fresh. The only minus - could not make the room fully dark.
Commentaire laissé par : Direction de l'hôtel
16 juin 2016 par Alan, Direction de l'hôtel
Thank you for your kind review of our hotel. I will pass your comments along to our entire staff and management. We always strive to improve the service and quality we offer to our guests and we are very appreciative of any feedback you have for us. I hope you'll stay with us again soon. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook alan.gagnon@aloftbolingbrook.com
5 sur 5
par James

Publié le 9 juin 2016 sur Hotels
I have stayed at this hotel many times and have never been disappointed.
Commentaire laissé par : Direction de l'hôtel
par Alan, Direction de l'hôtel
Dear James, Thank you very much for taking a moment to provide us and our guests with a review of your recent stay. I'm delighted to hear that we exceeded your expectations and you enjoyed your time here in Chicago. I hope we will see you again in your future visits to the area and thank you for your continued patronage of our hotel. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook alan.gagnon@aloftbolingbrook.com
5 sur 5
par facundo

Ce voyageur n'a laissé qu'une note Publié le 6 juin 2016 sur Hotels