Les notes se basent sur un nombre total de 583 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 88 % des clients
4,4 Propreté de la chambre
4,3 Services et personnel
4,2 Confort de la chambre
4,3 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
5 sur 5
par un voyageur vérifié de Chicago

Comfortable stay

Publié le 8 août 2016
The hotel was very nice. Updated throughout. The pool was a little small, but still very nice area. The bed and pillows were amazing. And the updated shower is beautiful.
Commentaire laissé par : Direction de l'hôtel
8 août 2016 par Alan, Direction de l'hôtel
Dear Christy, Thank you for taking a moment to provide us with some comments regarding your most recent stay. I'm happy to hear that you enjoyed our pool and the other updates we have made to the hotel. We hope you'll come visit us again soon and I thank you for staying with us. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook alan.gagnon@aloftbolingbrook.com
5 sur 5
par un voyageur vérifié

Nice hotel and location is very convenient

Publié le 1 août 2016
Nice and peaceful and very comfortable ,employees are very respectful if there is a problem, it's addressed immediately.
Commentaire laissé par : Direction de l'hôtel
2 août 2016 par Alan, Direction de l'hôtel
Dear Linda, Thank you for your recent stay with us and providing feedback in regards to your accommodations. We're always happy to hear from our guests and it's wonderful to hear that you found your room comfortable and that our team members were able to address your concerns. Thank you again for staying with us and we hope to see you again soon. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
5 sur 5
par un voyageur vérifié de Council Bluffs, IA

Nice hotel and relaxing

Publié le 25 juil. 2016
Les + : Cleanliness and confortable
Les - : Perhaps some vending machines and a brochure in the room as to where everything is located in the hotel, i.e. swimming pool, etc.
Situation : Easily access to the interstate and loved the shopping and mall area near by.
It was great. We had stayed before and that is why we came back. The view from our window was spectacular.
Commentaire laissé par : Direction de l'hôtel
25 juil. 2016 par Alan, Direction de l'hôtel
Thank you for taking a moment to provide us with some comments regarding your recent stay with us. I'm very pleased to hear that you enjoyed your time with us and you were able to take advantage of our local shopping in the Promenade mall. I will be looking into the possibility of adding a brochure or hotel guide in our rooms that explains where features of the hotel are. Thank you again for your review and thank you for visiting us. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
4 sur 5
par un voyageur vérifié de london

Nice hotel for business travel

Publié le 4 juil. 2016
Comfortable and efficient for business travel with nice room service
Commentaire laissé par : Direction de l'hôtel
18 juil. 2016 par Alan, Direction de l'hôtel
Dear sara, I'm delighted to hear that you enjoyed your stay with us and found your room to comfortable. I hope you enjoyed our room service offerings and that we will see you in your future visits to the area. Sincerely, Alan Gagnon Operations Manager
3 sur 5
par un voyageur vérifié de cali

More staff

Publié le 3 juin 2016
I called the front risk several times but got no answer. I went to the front desk on another occasion and was told by the bar tender who came from the back office that the desk reception was taking a microwave to a room...huh!? No housekeeping? Waited too long. Disappointed in that. Otherwise nice hotel
Commentaire laissé par : Direction de l'hôtel
8 juin 2016 par Alan, Direction de l'hôtel
Thank you for taking a moment to provide our customers with some comments regarding your recent stay with us. I'm sorry that our front desk associates were not available to assist you and I will be addressing your comments with them. We are also in the process of bringing on new team members and we will soon have more staffing available at needed hours. We hope you will give us another chance to serve you in the future and I thank you for your review. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook alan.gagnon@aloftbolingbrook.com
5 sur 5
par Missy de Oak Park

Hassle-Free Holiday Haven

Publié le 31 mai 2016 sur Hotels
This hotel is our go to place when we want a nice quiet and economical place to stay because we have friends in Bolingbrook and we like to shop at the Promenade. We have gone to the theatre and restaurants in the area. Will always come back because it's easy to book rooms are clean and modern beds are comfortable and customer service is on point. See you the next trip!!
Commentaire laissé par : Direction de l'hôtel
par Alan, Direction de l'hôtel
Dear Missy, Thank you very much for taking a moment to provide us and our guests with a review of your recent stay. I'm delighted to hear that we exceeded your expectations and you enjoyed your time here in Chicago. I hope we will see you again in your future visits to the area and thank you again for staying. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook agagnon@aloftbolingbrook.com
3 sur 5
par rebecka de Minneapolus

Usually great for price

Publié le 30 mai 2016 sur Hotels
We stay here a lot my son loves it! Great pool with salt instead of chlorine which I love. Staff is wonderful. Room is great! Sometimes pool area isn't kept up and this trip there were lots of things not working including bathroom in pool area, shower head was falling off, computer printer didn't work and it smelled bad on our floor...
Commentaire laissé par : Direction de l'hôtel
par Alan, Direction de l'hôtel
Hello rebecka, Thank you for your continued patronage of our hotel and I greatly appreciate you taking a moment to share your most recent experience with us. Feedback like yours is crucial to our success as we work to improve the areas where our performance is lacking. I have shared your comments with my entire team and we will be addressing the maintenance concerns you experienced during your stay. I hope we will see you in the near future and thank you again for your review. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook agagnon@aloftbolingbrook.com
3 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 30 mai 2016 sur Hotels
4 sur 5
par Kurt

Ce voyageur n'a laissé qu'une note Publié le 28 mai 2016 sur Hotels
5 sur 5
par Tom de Arizona

quietness

Publié le 28 mai 2016 sur Hotels
I stay at Hilton, Hyatt, Sheraton, all good hotels, but poor sound insulation between rooms. Aloft rooms are quiet as a tomb, which for me is where it's at. Also like the kind of cool hip feel of the place
Commentaire laissé par : Direction de l'hôtel
Hello Tom, Thank you for sharing some feedback of your recent stay with us. I'm happy to hear that you enjoyed your experience at the Aloft Bolingbrook and that you room was comfortable and quiet. We hope to see you again in your future visits to the Chicago area. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook agagnon@aloftbolingbrook.com