Châteaux à Chelsea

« Staff was great dying check in process. Hotel was very clean and I was given great instructions on room and all amenities »

« Breakfast was a very basic. I would expected a little better options. Staff was very friendly and helpful, including texting check in. That was unique. »

« Good »

« It was a very clean, quiet room. GREAT bed! I didn’t get a chance to eat the breakfast but it looked like there was a nice variety. The Check in girl was so sweet. And the girl at the desk when I checked out was sweet, too. The only thing - both mornings I woke up to the strong smell of cigarette smoke. I kept thinking it was coming from the room below me but when I left I noticed there were cigarette butts in the handicap parking place next to mine - along with dog poop. I think the smell was...

« Stayed for two nights. Everyone was friendly and helpful. Halls were quiet by 8:00. Pool was closed each day... not sure why. Breakfast was great. Room was clean and comfortable. »

« The staff was wonderful. The room was clean, but the couch cushion had stains on it. The sink in the kitchenette also drained slowly. We were thankful for the supplies in the room - dish soap, paper towels, etc. The property seemed newer and was nicely appointed. The grounds had some trash on it. The pool was dirty and cold with no pool towels clean. It closed fairly early too which was upsetting (8pm). The breakfast buffet was okay, but the warm food didn't stay that way, and they ran out of...

« Needs a complete overhaul from top to bottom. »