Les notes se basent sur un nombre total de 366 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 90 % des clients
4,6 Propreté de la chambre
4,5 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par un voyageur vérifié de Monument, CO

Excellent Hospitality

Publié le 6 mai 2016
Les + : Friendly staff and spacious rooms.
Les - : The rooms could use some updating.
Situation : Right across from Carolina Place Mall and within 10 minutes of just about everything.
This is the second time in the past year we have stayed at this hotel and we feel right at home. The staff is exceptionally friendly and helpful. The rooms are comfortable and spacious. We stay for about a week each time we come to the Charlotte area and the Four Points makes our time here pleasant.
3 sur 5
par un voyageur vérifié

Breakfast Change

Publié le 28 avr. 2016
Monday, April 25th, was the first day they changed for breakfast, and we had book it because breakfast was included. They were very nice about it, and didn't change us. But some guest were not nice about it. Sorry for the help.
4 sur 5
par un voyageur vérifié de Lancaster, OH

Very nice hotel

Publié le 24 avr. 2016
Les + : Nice location. Close to shopping and restaurants.
Hotel was under renovations. Everything (including the restaurant) was in the lobby area, which made it very cramped. Our check in was fast and the staff friendly. The room was great. Very spacious and clean. Much better than anticipated.We did dine in the restaurant despite it being in the lobby where people were checking in and out. The menu was very limited, but the food was good and portions were generous. Overall, we had a good experience. Would stay there again.
4 sur 5
par un voyageur vérifié

Publié le 24 mars 2016
Les + : room was great size
The only ok was due to the renovation's that were going on in the main lobby.
4 sur 5
par un voyageur vérifié de B

Under construction

Publié le 19 mars 2016
Would not have put my guests there had I known. Lobby was confusing and amenities seemed lost.
5 sur 5
par un voyageur vérifié de Merrillville, IN

Publié le 8 mars 2016
Les + : Check in was fast and easy. Hotel is smoke free but does provide and area for those that choose to.
Les - : Have complimentary breakfast
Situation : Right across the street from Carolina Place Mall surrounding by plenty of restaurants. In addition, very close to I-77 & I-485
First time staying here. I checked in a little later than expected but that was no problem. Check in was easy and quick. Customer service was excellent.
5 sur 5
par Ed

Ce voyageur n'a laissé qu'une note Publié le 27 févr. 2016 sur Hotels
3 sur 5
par Stephen de GA

First time staying at a 4 Points

Publié le 8 févr. 2016 sur Hotels
Convenient to where my appointment was located. Wasn't happy with the people skills of the desk clerk or breakfast server.
4 sur 5
par un voyageur vérifié

Nice hotel, close to everything

Publié le 26 janv. 2016
The staff friendly and courteous from check in to check out. The room was clean, spacious and welcoming. Ordered room service once and the food was restaurant quality. Overall I would give this hotel a 4.5 rating out of 5.
4 sur 5
par un voyageur vérifié de TX

Nice value-priced hotel

Publié le 22 janv. 2016
Les + : Good location in south Charlotte, for my business purposes.
Les - : Nothing significant comes to mind.
Situation : The location is in south Charlotte, with easy access to major southern loop around good areas of Charlotte.
I like to stay in this area for business trips, because it is close to our office. The hotel is one of the better ones in the area, and the rooms have been updated and are clean, comfortable enough, and large. I had some slightly noisy conditions in the hallway outside my room a few times (not sure what it was, but it might have been the ice machine down the hall), but it was not a major issue. The staff were very prompt with their service, and accommodating.