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Avis sur Chateau Hotel le Boisniard

5 out of 5
Chateau Hotel le Boisniard
Le Boisniard, Chanverrie, Vendee

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 2 avis sur 5." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 5." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 5." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 5." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 5." "

9,2/10

Propreté

8,4/10

Personnel et service

6,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Tiphaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le séjour a été très reposant, le SPA est très reposant
Séjour de 1 nuit en mars 2024

10/10 Excellent

François-Xavi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

8/10 Bien

claire, d

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A 2 pas du puy du fou
Hôtel dans un parc magnifique avec pleins d animaux , restaurant excellent ! Seul bémol un lit trop petit pour 2 et un jaccuzzi un peu cher !

4/10 Médiocre

Edward

Voyage en couple
Les points forts : Personnel et service
Where to start? Lets be positive...the staff were all very friendly and attentive and the manager (whose name I missed but has a nice dog) was very good in dealing with my complaint and said that she had only recently joined and recognised there was a lot to do. The plan was to spend a couple of days at the hotel relaxing in the grounds and making use of the pool etc however we decided to cut short our stay due to a number of reasons; Our room was the smallest in the Chateau and not really big enough for 2 people with two suitcases. The mini bar could not be opened without rearanging the furniture first. The ac was noisy even when off. In the bathroom the toilet seat was broken and the shower head was leaking. A bin was just laying on its side under the vanity unit...I didn't check to see if it was clean or dirty. Generally the hotel is in need of a major upgrade. You can have an old property with old furnishings but they can still be maintained or replaced....the bathroom can be easily be bought up to date. There would be more leeway but the price was 5 star but the hotel was nowhere near.
Séjour de 2 nuits en juillet 2023
Réponse de La direction le 7 août 2023
Thank you for taking the time to comment on your recent stay at our hotel. We value our guests' opinions and are pleased to hear that you found our staff friendly and attentive. We apologize for any inconvenience you may have experienced during your stay.We deeply regret to learn that your overall experience did not live up to your expectations due to certain shortcomings in your room and its amenities. Please accept our sincerest apologies for any inconvenience caused. We take the comfort of every guest seriously and would like to assure you that we are taking immediate action to resolve the issues you have raised.Regarding room size, mini-bar access and noisy air conditioning, we are already reviewing the configuration and layout of our rooms to ensure a more spacious and friendly environment for our guests.Please do not hesitate to contact us directly if you have any further questions or requests. We remain at your disposal to ensure that your future visit exceeds all your expectations.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good for Puy du Fou but perhaps a bit too formal?
A stop-over whilst visiting Puy du Fou parc. A positive experience all round. Our room was lovely but if being a little picky it was in the eves of the roof of the building and so was very dark - which actually would have been cosy in the winter but on a summer's day.... Restaurant was just too formal and the lights in the dining room way too bright. The food was certainly gourmet but in a funny way it would have worked better if it was less stuffy and arguably more contemporary - a wee bit old-fashioned 'classic' French cuisine which many love but as a family dining experience we felt was too formal.