6/10
The Good:
I recently stayed with my family. Property has been recently remodeled and looks beautiful. Great location, near Lake Arrowhead. Originally, the host was pleasant and seemed helpful but waitâŠ
The Bad:
1. Not on a lake as advertised.
2. They have installed a noise level device called Minut and made an alarm sound inside the house while my two young daughters were playing with the provided games.
3. During the stay and post checking out we never heard from Kristy. However, she claimed we stained floors and carpet with my disabled momâs service dog. Which was hard to believe on a trained dog that was mostly by the side of my mom at all times. Then wanted to charge an additional $150 for our service dog.
The End:
Property is advertised as family and pet friendly but we experienced the opposite after checking out.
Not sure if they are new to the vacation rental business but Iâve never experienced poor customer service from a vacation rental.
Overall I recommend the stay just be aware of additional fees and noise monitoring.
Maximo
Séjour de 2 nuits en décembre 2023