Les notes se basent sur un nombre total de 446 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 90 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,2 Confort de la chambre
4,1 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
1 sur 5
par un voyageur vérifié de Middle East

Won't go back - don't recommend.

Publié le 22 mai 2016
Les - : Customer service, room cleanliness, etc.
Situation : Near the VA Waterfront
The hotel relies on its convenient location to the waterfront. I arrived to discover the hotel under renovation. There was jack hammering in the room above me and when I complained I was informed they would tell the manager but that the noise would stop by 4pm. Never heard from the manager - bursts of jack hammering started again at 7am and 8am. Parking is underground but there is no clear direction where to park and how to get up to the lobby to check-in. Breakfast was included but it was bland fare. Bath/Shower was had extensive mold/mildew over and under the caulk - hair from previous residents was present stuck on the upper parts of the shower/tub wall.
5 sur 5
par un voyageur vérifié de New York

It is a great hotel

Publié le 2 mai 2016
Les + : Location
Les - : Not I can think about it.
Situation : The location is great.
Everything is great! The room is clean. The area is safe.
Commentaire laissé par : Direction de l'hôtel
16 mai 2016 par Japie van der Merwe, Direction de l'hôtel
Dear Guest, Thank you for your very positive comments. We are delighted you enjoyed our Hotel and look forward to welcoming you back very soon.
5 sur 5
par un voyageur vérifié de England

Excellent hotel

Publié le 20 avr. 2016
Les + : Breakfast
Les - : Not a lot
Situation : Within walking distance of Waterfront so tons to do
Excellent hotel and best in our stay on the Garden Route. Have stayed in next door sister hotel Portswood on a previous trip and this is the same great standard. Excellent breakfast and very comfortable room. Best shower ever and lovely big fluffy towels.
Commentaire laissé par : Direction de l'hôtel
16 mai 2016 par Japie van der Merwe, Direction de l'hôtel
Dear Guest, Thank you for taking the time to compliment us on the aspects you enjoyed most. We are very proud of our over-sized and top quality, fluffy, bath sheets and our water saving shower heads that still offer a beautiful shower experience. We hope to welcome you back again very soon.
5 sur 5
par un voyageur vérifié de Aberdeen and London

Perfect hotel on the edge of the waterfront

Publié le 20 avr. 2016
Well placed for Waterfront. Valet parking. Breakfast very good. Staff very helpful apart from one guest relations who did not seem to know restaurants and price of going up Table Mountain. Down side my daughter left her make up bag which you kindly forwarded for R300 but half the contents were missing leaving a very bad feeling of staff honesty.
2 sur 5
par un voyageur vérifié

Waterfront 인근의 호텔

Publié le 18 avr. 2016
Les + : 위치가 좋음.
대체적으로 무난한 서비스이었으나, 객실내 보관금고에 넣어둔 물건이 분실되는 사건이 있어 실망함.
3 sur 5
par un voyageur vérifié

gutes Hotel in der Nähe des Hafens "und des Lebens

Publié le 15 avr. 2016
Les + : die Lage
Les - : ich habe nicht begriffen wofür der Zuschlag für die Bezeichnung "Deluxe - Room" ist. Mit Deluxe hatte das nichts zu tun.
Situation : In der Nähe des Hafens.
Man ist sehr schnell dort wo sich das Leben in Kapstadt abspielt.
4 sur 5
par un voyageur vérifié

Right on the wharf!!!

Publié le 21 mars 2016
Les + : See above note. I loved the location and the staff other than the front desk
Les - : Front desk staff was not smiling or friendly or really helpful at all. If I could bypass the front desk staff it would have been perfect.
Situation : Waterfront is only a very short walk away. Absolutely terrific location. Loved the views from the rooms
I changed hotels to this one and was very happy with the location and the ambience. Problem was more the front desk. They never could really be helpful and didn't even try to be helpful. The cleanliness of the rooms was first rate, the staff other than the front desk were very friendly and helpful. It was so wonderful to wake up and look out the window at the sea gulls and the ferris wheel and the wharf. Great location close to the waterfront. I really enjoyed my stay with exception of the front desk. Could have bypassed them.
5 sur 5
par un voyageur vérifié

Convenient , central position to V &A Waterfront,

Publié le 18 mars 2016
Les + : Situation, cleanliness, good breakfast, spa , customer service.
Les - : Variety of dinner menu
Situation : Near the V & A Waterfront, transport, cleanliness, helpful staff, atmosphere.
We went to Cape Town for a five day city break and were very satisfied with our deluxe room overlooking the hotel swimming pool. We used the spa facilities where staff were very professional. We enjoyed eating at the waterfront on some evenings but found the hotel dining room more tranquil with good food after a day of sightseeing. The room had air conditioning or we could open the doors to balcony for ventilation . We picked the hotel randomly and were more than satisfied as so often the description does not meet the reality. Just to mention w are discerning customers and not easily pleased.
2 sur 5
par un voyageur vérifié

Old airconditioning system, extremely noisy.

Publié le 8 mars 2016
Les + : Good location and breakfast.
Les - : See above.
Could not sleep two nights in a row. Very small rooms and extremely noisy. Staff at reception "snooty".
3 sur 5
par un voyageur vérifié de Devon, UK

Very well positioned hotel

Publié le 13 févr. 2016
Les + : Locality is very good, staff are very friendly and helpful
Les - : As mentioned, air conditioning is awful.
Situation : So near to the Waterfront, at the aquarium end. Shopping, eating out, access to city centre and hop on bus all within a few minutes walk.
Generally good stay, the Commodore is very well positioned within 5 minutes walk of the Waterfront. It is in need of an upgrade, the air conditioning is very noisy, both in the rooms and outside by the pool. The side facing rooms are plagued by screaming sea gulls (they don't stop at night) so you can't open the door/windows instead of the noisy air conditioning. Pool area is short of shade, particularly when the wind prevents the umbrellas being used.