6/10 Satisfaisant
Chris S.
24 mai 2025
Les points forts : Propreté
Minor Issues/Major issues
Comfortably clean and always appreciate the ease of key code check-in. Nice view from upper balcony. Now I understand itâs VRBO standard but initially saw âentire houseâ & only realized it was a 2 unit building after the booking. No cutting board in kitchen, no beach area in front and could only walk to adjoining beach at low tide without wading. Biggest issue: entered unit & found suitcases, purse, laptop and dog bowls already there! Guest in upper unit apparently called Vacasa when they arrived to say they couldnât get in, and the rep gave them a new code, not figuring out they were really booked in top unit. Thankfully those guests just stayed & switched units with us, but the idea of all their stuff being accessible to total strangers was alarming. Then after explaining all this to rep and that we were switching units, made sure to repeatedly note we were staying 1 day longer than them so code should NOT be changed until we left, when we got back to unit for our last night there, we were locked out and and had to call again to straighten out. Minor issue (until itâs not) 3 of the plastic deck chairs had damage which left sharp edges and kitchen chair had large sharp staples protruding under chair back (not visible) that were very capable of a good finger slice or puncture. The reps we spoke with were helpful and polite given the stressful reasons for our calls to them. Would probably not stay here again.
Chris S.
Séjour de 5 nuits en mai 2025