The pool was not operational, they couldnt do the breakfast service that was included in the room rate, we were the only ones staying so the message clearly was that they should not be open until they fixed their issues - TV and in-room phone did not work so we couldnt call for instructions, no soap in the bathroom and one coffee serving provided but no cups - we cancelled our second night's stay and moved on - shocking that this place is still operating and under the Best Western banner
The facilty is outdated and dirty. There was no soap in the bathroom, the shower curtain was dirty, towels were stained and the sheets were dirty.
the outdoors is dilapitated. The dinning area consisted of two open boxes of cereal. There seemed to be only one staff member.
Pool was closed, no ice machine, i was ther 5 nights. No room cleaning, had to go buy my own toilet paper, no cups in the room had to ask for shampoo. Felt unsafe, parking spaces very narrow, had to ask for clean towl, there english was horrable i dont speak spanish.
The property looks old on the inside and has numerous maintenance issues. Also cleaning issues. They didnât do any detailed cleaning. There were things like ugly sloppy caulk in the bathroom, dirt and dust on the baseboards, really bad paint job.
This place does not like up to the Best Western name.
There was no water in our bathroom. Then when it was "fixed" the water was brown. Then there was no water again. Breakfast was closed down. No water. No breakfast as advertised. We should get our money back !
I stayed there last year, and it was pleasant. Seems to be new management now. Pool was run down & broken, no more breakfast, no coffee, no ice machine. Property seemed to be run down since last year
This motel was awful!! The rooms were filthy, and there was no water for showers, flushing the toilet, or washing my hands. The manager kept telling me someone was going to fix the water, but he would turn on the water for 20 minutes or so and turn it back off! There was no continental breakfast as it says on the website. No one was even in the office at breakfast time. Save yourself misery , and don't book here!