Les notes se basent sur un nombre total de 33 avis vérifiés
4,5 sur 5
Recommandé par 94 % des clients
4,4 Propreté de la chambre
4,7 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Ce voyageur n'a laissé qu'une note
Publié le 26 déc. 2016 sur Hotels
3 sur 5
pour Tout le monde
par un voyageur vérifié de F
It's ok but not 5* quality
Publié le 17 nov. 2016
Amazing holiday in Bali, had a hiccup with our room we reserved but was upgraded to a 2 bedroom pool villa. Our room was very unkept things like the sun beds were all ripped, the shower head was broken, toilet Handel was broken. The room in a picture looked amazing just all small things were falling to pieces. The whole villa needs a good refurbishment. But! The staff were the best! And the bed was so comfy.
5 sur 5
par un voyageur vérifié
혼자만 알고 싶은 빌라
Publié le 22 juil. 2016 sur Hotels
숙소에만 있고 싶을 정도로 안락하고 서비스도 좋았습니다. 풀도 생각보다 굉장히 넓어서 매일아침 수영고 하고 욕실도 넓어서 좋았습니다. 아침 메뉴를 매일 고를 수 있고 빌라까지 가져다줘서 좋았으나 매일 아침에 남은 음식 먹으러 찾아오는 고양이가 신경쓰였네요..
2 sur 5
par un voyageur vérifié de Taiwan
Publié le 22 juin 2016
Les + : 想不起來
Les - : 人員訓練
晚間11:00 告知飯店沒有牙刷備品, 但被告知Ｈouse keeping is closed, 我必須自己想辦法
還有一些認知錯誤的誤會, 管理階層處理問題的方式是一直不停的解釋為什麼會發生錯誤. 我已跟飯店說 nevermind 且我告知我們約晚上21:00的SPA, 已經20:55 我不想遲到, 但其管理階層主管仍在電話上要求我聽完她的解釋, 本來牙刷事件我想算了, 應屬於單一事件, 後來我才告知電話上的主管 , 飯店的管理需要改善
我們4人住2 間villa , 其中一間泳池有很多沙及樹葉 , 所以朋友都沒有用泳池（我們沒有再跟飯店說, 因為已有牙刷事件及電話事件,不想再多說）
check out , 請飯店安排12:00的車子 , 結果 12:10 還解釋說 The car is under preparing.
Les + : The villas are all very private, and we hardly saw any other guests whilst there.
Situation : We are avid walkers, so we walked everywhere from this location. Kuta square is about 1.5km away, Sits between Poppies Lane and Melasti.
We enjoyed our stay of 10 days here. We first stayed in a one Bedroom Villa and then upgraded to a one Bedroom Deluxe Villa. Both were lovely rooms. Bed was reasonably comfy. Bathrooms were spacious. We chose to eat breakfast in the Dining area each day and you order off an extensive menu ( a little annoying that you have to decide the night before though).. We had the Classic muesli most days and I had the healthy omelette a couple of times. All breakfasts are accompanied by freshly made juice and a bread basket. The free afternoon tea was also good every day. Any small issues we had were addressed promptly.. Staff were friendly and fabulous.. Such a quiet oasis amidst the bustling streets of Kuta any many good local eateries nearby. Stay away from the rooms on the left hand side of the complex as they back onto a lane way with a constant stream of motorbikes.. All in all an enjoyable stay.
I stayed in this villa with my husband and 3 year old kid! Outdoor pool and bathtub are amazing! (I'm in villa 21)My kid love this hotel so much! Hotel located in a convinence place that u can find food easily. One improvement is The curtain around the bed should be cleaner. When u lying on the bed u will see some dirty on top of the nice curtain..