Avis
7,8
Bien
8,2/10
Propreté
8,4/10
Personnel et service
7,0/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
19 oct. 2022
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en octobre 2022
6/10 Satisfaisant
Gloria
Voyage avec des animaux de compagnie
23 mai 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Gloria
Séjour de 1 nuit en mai 2024
10/10 Excellent
Kelly
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en mai 2024
10/10 Excellent
Kimberly Anne
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly Anne
Séjour de 2 nuits en mai 2024
10/10 Excellent
Henry
19 mai 2024
Les points forts : Propreté et personnel et service
Henry
Séjour de 1 nuit en mai 2024
10/10 Excellent
Sam
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sam
Séjour de 1 nuit en mai 2024
8/10 Bien
Lindsey
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lindsey
Séjour de 1 nuit en mai 2024
10/10 Excellent
Michelle
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mai 2024
10/10 Excellent
Jane, Brookline
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jane
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for staying with us and for the repair.
10/10 Excellent
Marc
12 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Marc
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for staying with us and for the review.
6/10 Satisfaisant
Anastasiia
Voyage en famille
12 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Anastasiia
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for staying with us. We are the only downtown hotel that provides free parking to all our guests. Other downtown hotels charge 15-25 per day for parking. Unfortunately, we cannot provide all guests with onsite parking. But we do always guarantee free parking either onsite, or in one of our overflow lots which are all a block away. We always guaranty free parking and will be happy to reimburse.
6/10 Satisfaisant
John
11 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en mars 2024
Réponse de Management le 13 mai 2024
We are the only downtown hotel that provides free parking to all our guests. Other downtown hotels charge 15-25 per day for parking. Unfortunately, we cannot provide all guests with onsite parking. But we do always guarantee free parking either onsite, or in one of our overflow lots which are all a block away.
10/10 Excellent
Dawn
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements
Dawn
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
We are the only downtown hotel that provides free parking to all our guests. Other downtown hotels charge 15-25 per day for parking. Unfortunately, we cannot provide all guests with onsite parking. But we do always guarantee free parking either onsite, or in one of our overflow lots which are all a block away.
10/10 Excellent
Richard, inman
Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for staying with us and for the review,
10/10 Excellent
Fred
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fred
Séjour de 1 nuit en mai 2024
Réponse de Managment le 13 mai 2024
Thank you for staying with us and for the review.
10/10 Excellent
bobby
Voyage en famille
6 mai 2024
Les points forts : Personnel et service
bobby
Séjour de 2 nuits en mars 2024
Réponse de Management le 13 mai 2024
Thank you for staying with us and for the review.
8/10 Bien
Marianne
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marianne
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for staying with us and for the review.
10/10 Excellent
Cindy, Johnson city
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindy
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for staying with us and for the review. Thank you for the repeat business!
10/10 Excellent
Rickey
3 mai 2024
Rickey
Séjour de 1 nuit en mai 2024
10/10 Excellent
Dana, Columbia
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements
Dana
Séjour de 1 nuit en avril 2024
Réponse de Management le 13 mai 2024
Thank you for staying with us and for the review. We are proud to offer all guests a complimentary breakfast every morning. This consists of hot sausage egg and cheese croissants, fresh waffles, cereals, fresh fruit, bagels, coffee, tea, juices, yogurt and more.
10/10 Excellent
Debra, Carlsbad
30 avr. 2024
Debra
Séjour de 1 nuit en avril 2024
10/10 Excellent
Jessica
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 3 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you for staying with us and for the review.
8/10 Bien
Melissa
29 avr. 2024
Les points forts : Propreté et personnel et service
Melissa
Séjour de 2 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you for staying with us and for the review.
8/10 Bien
Rita
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rita
Séjour de 1 nuit en avril 2024
Réponse de Management le 1 mai 2024
Thank you for staying with us. We are the only downtown hotel that provides free parking to all our guests. Other downtown hotels charge 15-25 per day for parking. Unfortunately, we cannot provide all guests with onsite parking. But we do always guarantee free parking either onsite, or in one of our overflow lots which are all a block away.
8/10 Bien
Robert
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you for staying with us and for the review.
10/10 Excellent
Juan, Canton
Voyage d’affaires
26 avr. 2024
Juan
Séjour de 1 nuit en avril 2024
Réponse de Management le 26 avr. 2024
Thank you for staying with us and for the review.
10/10 Excellent
Andrew
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en avril 2024
Réponse de Management le 26 avr. 2024
Thank you for staying with us and for the review.
8/10 Bien
Craig
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Craig
Séjour de 1 nuit en avril 2024
Réponse de Management le 23 avr. 2024
Thank you for staying with us and for the review.
6/10 Satisfaisant
Richard
21 avr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en avril 2024
Réponse de Management le 21 avr. 2024
Thank you for staying with us and for the review.
10/10 Excellent
David
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en avril 2024
Réponse de Management le 21 avr. 2024
Thank you for staying with us and for the review.
10/10 Excellent
Dez
Voyage d’affaires
20 avr. 2024
Les points forts : Propreté et personnel et service
Dez
Séjour de 1 nuit en avril 2024
Réponse de Management le 21 avr. 2024
Thank you for staying with us and for the review.
10/10 Excellent
Christopher
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Management le 21 avr. 2024
Thank you for staying with us and for the review.
10/10 Excellent
Edward
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 2 nuits en avril 2024
Réponse de Management le 19 avr. 2024
Thank you for staying with us and for taking the time to leave a review.
8/10 Bien
Jacqueline
Voyage en famille
17 avr. 2024
Les points forts : Propreté et personnel et service
Jacqueline
Séjour de 1 nuit en avril 2024
Réponse de Management le 19 avr. 2024
Thank you for staying with us and for taking the time to leave a review.
8/10 Bien
Anthony
17 avr. 2024
Les points forts : Propreté et personnel et service
Anthony
Séjour de 3 nuits en avril 2024
Réponse de Management le 19 avr. 2024
Thank you for staying with us and for taking the time to leave a review.
6/10 Satisfaisant
Marcelo
Voyage en famille
15 avr. 2024
Les points forts : Personnel et service
Marcelo
Séjour de 1 nuit en avril 2024
Réponse de Management le 15 avr. 2024
Thank you for staying with us and for the review.
8/10 Bien
Braulio
Voyage d’affaires
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Braulio
Séjour de 2 nuits en avril 2024
Réponse de Management le 12 avr. 2024
Thank you for staying with us. We are proud to offer all guests a complimentary breakfast every morning. This consists of hot sausage egg and cheese croissants, fresh waffles, cereals, fresh fruit, bagels, coffee, tea, juices, yogurt and more.
2/10 Horrible
Jaime
8 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Jaime
Séjour de 1 nuit en avril 2024
Réponse de Management le 10 avr. 2024
This guest did stay with us for one night. The statement that she was charged mulitple times is not true. The guest was only charged one time for her stay. We tried to explain this to the guest many times, but we have not been successful in convincing her that she was only charged one time.
8/10 Bien
Alexandra
Voyage en couple
8 avr. 2024
Les points forts : Propreté et personnel et service
Alexandra
Séjour de 2 nuits en avril 2024
Réponse de Management le 8 avr. 2024
Thank you for staying with us and for the review. Recently, we have made many significant investments in the property. For example, we have stocked our guest rooms with new furniture, carpet, mattresses, wallpaper and appliances. We also installed a new parking lot elevator adjacent elevator that gives our guests quick access to their rooms from the parking lot at the cost of 500,000. We have installed new RFID electronic lock on all of our guest room doors. We have also installed new heating/ ac mini split units in all our rooms at the cost of 450,000. We have installed a new roof on the main building at a cost of 250,000. We have installed fiber Internet services at the cost of 30,000. We have installed a fire sprinkler system and alarm system at the cost of 350,000. We have installed a new stairway tower at the cost of 600,000. We have also remodeled our breakfast area at the cost of 50,000. We have also replaced the lobby floor, lobby furniture, and lobby pictures. We have resurfaced and striped the parking lost at a cost of 7,000.
8/10 Bien
Tara
Voyage en couple
8 avr. 2024
Les points forts : Propreté et personnel et service
Tara
Séjour de 2 nuits en avril 2024
Réponse de Management le 8 avr. 2024
Thank you for staying with us and for the review.
8/10 Bien
Tiana
Voyage en couple
7 avr. 2024
Les points forts : Personnel et service
Tiana
Séjour de 2 nuits en avril 2024
Réponse de Management le 8 avr. 2024
Thank you for staying with us and for the review.
8/10 Bien
Jessi
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessi
Séjour de 4 nuits en avril 2024
Réponse de Management le 8 avr. 2024
Thank you for staying with us and for the review.
10/10 Excellent
Magda
Voyage d’affaires
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magda
Séjour de 2 nuits en avril 2024
Réponse de Management le 12 avr. 2024
Thank you for staying with us and for the review.
6/10 Satisfaisant
Kimberly
31 mars 2024
Kimberly
Séjour de 3 nuits en mars 2024
Réponse de Management le 1 avr. 2024
Thank you for staying with us. Recently, we have made many significant investments in the property. For example, we have stocked our guest rooms with new furniture, carpet, mattresses, wallpaper and appliances. We also installed a new parking lot elevator adjacent elevator that gives our guests quick access to their rooms from the parking lot at the cost of 500,000. We have installed new RFID electronic lock on all of our guest room doors. We have also installed new heating/ ac mini split units in all our rooms at the cost of 450,000. We have installed a new roof on the main building at a cost of 250,000. We have installed fiber Internet services at the cost of 30,000. We have installed a fire sprinkler system and alarm system at the cost of 350,000. We have installed a new stairway tower at the cost of 600,000. We have also remodeled our breakfast area at the cost of 50,000. We have also replaced the lobby floor, lobby furniture, and lobby pictures. We have resurfaced and striped the parking lost at a cost of 7,000.
6/10 Satisfaisant
Jessica
Voyage en groupe
31 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Jessica
Séjour de 1 nuit en mars 2024
Réponse de Management le 1 avr. 2024
Thank you for staying with us. Our location provides easy and immediate access to all of Asheville’s unique downtown area. Unfortunately, that also means it comes with standard city noise. We are the only downtown hotel that provides free parking to all our guests. Other downtown hotels charge 15-25 per day for parking. Unfortunately, we cannot provide all guests with onsite parking. But we do always guarantee free parking either onsite, or in one of our overflow lots which are all a block away.
10/10 Excellent
John
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en mars 2024
Réponse de Management le 4 avr. 2024
Thank you for staying with us and for the review.
10/10 Excellent
Marty
27 mars 2024
Marty
Séjour de 2 nuits en mars 2024
Réponse de Management le 1 avr. 2024
Thank you for staying with us and for the review.
6/10 Satisfaisant
Colleen
Voyage en famille
26 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Colleen
Séjour de 5 nuits en mars 2024
Réponse de Management le 1 avr. 2024
Thank you for staying with us. We are proud to offer all guests a complimentary breakfast every morning. This consists of hot sausage egg and cheese croissants, fresh waffles, cereals, fresh fruit, bagels, coffee, tea, juices, yogurt and more. Recently, we have made many significant investments in the property. For example, we have stocked our guest rooms with new furniture, carpet, mattresses, wallpaper and appliances. We also installed a new parking lot elevator adjacent elevator that gives our guests quick access to their rooms from the parking lot at the cost of 500,000. We have installed new RFID electronic lock on all of our guest room doors. We have also installed new heating/ ac mini split units in all our rooms at the cost of 450,000. We have installed a new roof on the main building at a cost of 250,000. We have installed fiber Internet services at the cost of 30,000. We have installed a fire sprinkler system and alarm system at the cost of 350,000. We have installed a new stairway tower at the cost of 600,000. We have also remodeled our breakfast area at the cost of 50,000. We have also replaced the lobby floor, lobby furniture, and lobby pictures. We have resurfaced and striped the parking lost at a cost of 7,000.
8/10 Bien
John
Voyage en couple
23 mars 2024
John
Séjour de 1 nuit en mars 2024
Réponse de Maintenance le 25 mars 2024
Thank you for staying with us. Recently, we have made many significant investments in the property. For example, we have stocked our guest rooms with new furniture, carpet, mattresses, wallpaper and appliances. We also installed a new parking lot elevator adjacent elevator that gives our guests quick access to their rooms from the parking lot at the cost of 500,000. We have installed new RFID electronic lock on all of our guest room doors. We have also installed new heating/ ac mini split units in all our rooms at the cost of 450,000. We have installed a new roof on the main building at a cost of 250,000. We have installed fiber Internet services at the cost of 30,000. We have installed a fire sprinkler system and alarm system at the cost of 350,000. We have installed a new stairway tower at the cost of 600,000. We have also remodeled our breakfast area at the cost of 50,000. We have also replaced the lobby floor, lobby furniture, and lobby pictures. We have resurfaced and striped the parking lost at a cost of 7,000.
6/10 Satisfaisant
Kelli
Voyage en famille
22 mars 2024
Kelli
Séjour de 1 nuit en mars 2024
Réponse de Management le 22 mars 2024
Thank you for staying with us. Recently, we have made many significant investments in the property. For example, we have stocked our guest rooms with new furniture, carpet, mattresses, wallpaper and appliances. We also installed a new parking lot elevator adjacent elevator that gives our guests quick access to their rooms from the parking lot at the cost of 500,000. We have installed new RFID electronic lock on all of our guest room doors. We have also installed new heating/ ac mini split units in all our rooms at the cost of 450,000. We have installed a new roof on the main building at a cost of 250,000. We have installed fiber Internet services at the cost of 30,000. We have installed a fire sprinkler system and alarm system at the cost of 350,000. We have installed a new stairway tower at the cost of 600,000. We have also remodeled our breakfast area at the cost of 50,000. We have also replaced the lobby floor, lobby furniture, and lobby pictures. We have resurfaced and striped the parking lost at a cost of 7,000.