Penthouse, vue mer (Harrods Suite) | Minibar, coffres-forts dans les chambres, décoration personnalisée

Avis sur Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda

5 out of 5
Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda
Loc. Cala di Vope, Costa Smeralda, Arzachena, OT

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 63 avis sur 85." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 85." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 85." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 85." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 85." "

9,8/10

Propreté

9,0/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en septembre 2019
Réponse de Guests Experience Team le 26 sept. 2019
Dear Guest, We appreciate you taking the time to evaluate your eperience. We strongly hope the setting, the flavours and the perfumes of Cala di Volpe are now part of your fondest memories and we very much look forward to welcoming you back, Warmest regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un reve
Séjour de 3 nuits en mai 2018
Réponse de Guest Experience Team le 22 mai 2018
Thank you for taking time to leave a feedback regarding your recent stay at the Cala Di Volpe. We are very glad to know that you enjoyed the time spent together with us. Looking forward to welcoming you back soon.

10/10 Excellent

Roger, Province

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Remarquable!!!
Site & hôtel idylliques pour couple d'amoureux! (A conditions d'avoir les "moyens"...)

10/10 Excellent

G-

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024

8/10 Bien

Linda, Gearhart

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is one of the most beautiful places I have ever been. Everything was amazing and well done. Staff could not have been nicer or more helpful. Loved it!
Séjour de 10 nuits en mai 2024

10/10 Excellent

racha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and quite and clean. Staff is amazing
Séjour de 8 nuits en septembre 2023

10/10 Excellent

Melanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Jamal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My first time at cala di volpe , not the first time in Sardinia, The hotel is located 30min from the airport and 10min from Porto cervo , Sept is a quiet time. Specially after the 15th. The hotel is amazing, so lovely in all aspects . Located in an amazing area in Sardinia. The food and beverage is expensive. The room is clean . In general it's more than 5 star ⭐, Definitely I'll come back to this property. It's a must
Séjour de 4 nuits en septembre 2023

10/10 Excellent

yosef

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juin 2023

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An aesthetic dream (but a pricey one!)
Cala di Volpe is undoubtedly a stunning property - one of the most aesthetically unique and beautiful places I've stayed in. Every corner is so picturesque, it almost feels unreal. We loved the honeymoon surprise on arrival, the room upgrade, the free use of the pristine world-class Mouratoglou (!) tennis courts and Padel courts, and the open air fitness centre (though we do think a covering over the thatched roof would prevent equipment damage from rain!). My husband had food poisoning on the final night (from another restaurant, not the hotel's!) and they kindly extended our check out obligingly. A few areas of improvement - only because you are paying a great deal to stay here and so deserve the best! - there is no milk for tea/coffee provided in the room and when I requested some, they charged me 9 Euros for a cup of milk! - non-motorised water sports are charged and is run by a third company ... I would think a hotel of this price should provide complimentary kayaks / SUP available for guests to use in the private beach - there is no jacuzzi or pool in the spa, and the spa menu is exorbitantly priced - the hospitality of the hotel, whilst friendly, was not overly accommodating (for reference, La Villa Del Rei for us is the gold standard!)
Séjour de 3 nuits en mai 2023

4/10 Médiocre

Kevin, braintree

Voyage en famille, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The staff was extremely unfriendly
Séjour de 4 nuits en juin 2023

10/10 Excellent

Alice

Séjour de 6 nuits en mai 2023

10/10 Excellent

Hali

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, I would recommend staying at Cala di Volpe. The service was wonderful. We had a wonderful time. The I my negative was that the pool was cold.
Séjour de 3 nuits en avril 2023

10/10 Excellent

Iris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property, the service, staff and location are impeccable in every way. I traveled in my career extensively for decades and the experience here is one of the best I have ever had. I cannot rate this high enough in every category. I cannot wait to come back again and again.
Séjour de 1 nuit en octobre 2022
Réponse de Guest Experience Team le 19 oct. 2022
Dear Mrs Iris, we thank you from the bottom of our hearts for your kind words. It was indeed a true pleasure and honor to have you with us at the Cala di Volpe. We are looking forward to welcome you back home next year!

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastico
One of the best properties in the world, an amazing restaurant, private beach, breathtaking views.
Séjour de 2 nuits en septembre 2022
Réponse de Guest Experience Team le 19 oct. 2022
Dear Mr Matthew, we thank you very much for complimenting on our property. We are proud to hear that Cala di Volpe left in your heart such beautiful memories. We are looking forward to welcome you back next year!

10/10 Excellent

Susan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You’re isolated and unless you have a car the food prices are expensive!
Séjour de 3 nuits en septembre 2022
Réponse de Guest Experience Team le 19 oct. 2022
Dear Mrs Susan, we would like to thank you for your constructive feedback. As you rightly mention, the Cala di Volpe is a resort, for guests interested in exploring the coast we'd recommend renting a car either at the airport or directly on property through our Concierge. The Hotel offers different meal plan options that are very convenient.We are looking forward to welcome you back!

10/10 Excellent

patricia b

Séjour de 3 nuits en septembre 2022
Réponse de Guest Experience Team le 19 oct. 2022
Dear Patricia B., we thank you very much for posting your feedback! We are looking forward to welcome you back at the Cala di Volpe!

10/10 Excellent

Mano

Séjour de 3 nuits en septembre 2022
Réponse de Guest Experience Team le 19 oct. 2022
Dear Mano, we thank you very much for posting your feedback! We are looking forward to welcome you back at the Cala di Volpe!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible - but expensive
The hotel is fabulous. Everything you’d expect from a top Italian hotel. Go there dressing to impress as everyone dressed to the 9s. The main restaurant is excellent. Ignore the menu, ask the waiter and they’ll pretty much make you whatever you want. Only downside is everything is extra and expensive! Just get ready to sign it to the room…
Séjour de 2 nuits en septembre 2022
Réponse de Guest Experience Team le 19 oct. 2022
Dear Mr Robert, we are happy to read your feedback and to know you had an incredible stay at the Cala di Volpe. The menu at Le Grand restaurant offers daily choice of menu, as you rightly mentioned, but for the extras, our Chef is ready to satisfy whatever your request or personal tastes. Hope to welcome you back in future!

10/10 Excellent

Martin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best
Séjour de 6 nuits en juillet 2022

6/10 Satisfaisant

Juliana

Séjour de 4 nuits en juin 2022

10/10 Excellent

Filipa

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2022

8/10 Bien

MASSIMO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SERVIZI ALLA SPIAGGIA E PISCINA BUONE MIGLIORABILE LA COLAZIONE
Séjour de 3 nuits en juin 2022

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2022

10/10 Excellent

Emmanuel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice resort not far from Olbia airport. Excellent food service at the restaurant, and staff is just top-notch! Truly a 5 star resort, will be glad to stay again in the near future!
Séjour de 4 nuits en mai 2022

10/10 Excellent

Wesley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
VIP Treatment!!!
Amazing place!!! We loved it!! You are treated like a VIP! Everything was excellent!! Breakfast was amazing!! The views and room were incredible! And the staff were so helpful!
Séjour de 2 nuits en avril 2022

10/10 Excellent

Ian

Séjour de 3 nuits en avril 2022

10/10 Excellent

Majda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Truly magical place
Séjour de 1 nuit en septembre 2021
Réponse de Guests Experience Team le 12 oct. 2021
Dear Majda, Thank you for your 10 and for describing your stay as "beautiful". We look forward to welcoming you back many more times in future and send you our best regards

10/10 Excellent

Karolina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic stay at Cala di Volpe hotel! Beautiful location and amazing dining options including nobu Italian restaurant and beef bar! Private beach and amazing pool area, hotel meets all the expectations for 5 star luxury hotel. It’s expensive but that is regular prices in Porto Cervo area. Amazing stay!
Séjour de 7 nuits en août 2021
Réponse de Guests Experience Team le 12 oct. 2021
Dear Karolina, A sincere thank you from the whole Team for the nice words you have taken the time to write. Looking forward to welcoming you again.

10/10 Excellent

Josie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property! Beautiful! Amazing location!!!💯
Séjour de 7 nuits en septembre 2021
Réponse de Guests Experience Team le 12 oct. 2021
Dear Josie Very kind of you to share your appreciation. We are delighted to be "excellent" and "amazing" for you. Warm regards

10/10 Excellent

Jared

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en septembre 2021
Réponse de Guests Experience Team le 12 oct. 2021
Dear Jared Thank you very much! We appreciate your 10 to the experience. We will be here waiting whenever you wish to visit us again. Regards

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury Hotel
Great place to stay, rooms are modern,clean and bright and have fantastic views of the bay. Would recommend it
Séjour de 1 nuit en septembre 2020
Réponse de Guests Experience Team le 25 sept. 2020
Dear Mrs Elizabeth, Thank you very much for the nice words chosen to describe Cala di Volpe and for sharing your positive comment. We are pleased to know you had a great stay and very much look forward to welcoming you back again next year. With all our best regards Guests Experience Team

10/10 Excellent

Gereon

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Always very nice
Séjour de 4 nuits en septembre 2020
Réponse de Guests Experience Team le 22 sept. 2020
Dear Mr Gereon, The whole Team would like to thank you for the nice feedback and comment, and for choosing Hotel Cala di Volpe again for your stay. We will be waiting to welcome you back in 2021. Meanwhile we send you our warmest regards Guests Experience Team

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en septembre 2019
Réponse de Guests Experience Team le 1 oct. 2019
Dear Sirs We thank you for sharing your evaluation. We are pleased to see your experience was pleasant and hope you left with pleasant memories of the beautiful September days spent in this corner of Paradise. We look forward to welcoming you back, Best regards Guests Experience Team

10/10 Excellent

Mary, Philadelphia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved everything about our stay. The beautiful property, great location and super attentive staff. I heard this was one of Europes finest hotels and I don’t doubt it. Really exquisite, highly recommend!!
Séjour de 4 nuits en septembre 2019
Réponse de Guests Experience Team le 26 sept. 2019
Dear Mary, We thank you for your feedback and very much appreciate your nice comments. We are very proud to know your stay was up to your expectations and we hope our Team exceeded in delivering the experience with their outstanding service and friendly and welcoming attitude. We strongly hope you left with long lasting memories that will soon bring you back to Cala di Volpe for more and more visits. Warm regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2019
Réponse de Guests Experience Team le 26 sept. 2019
Dear Guest We are delighted to see your overall experience was pleasant and thank you for sharing your evaluation with us. We trust our Team made you feel welcomed and special and that a new visit is already in your plans for next year. We will be pleased to welcome you back, Best regards

8/10 Bien

Yigal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay!
Nice place with good staff. A bit tough to get to certain rooms with heavy luggage. Overall nice experience though.
Séjour de 3 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful landscapes. Beach fab. Service excellent. Food superior. Room needs some fresh updating.
Séjour de 5 nuits en août 2019
Réponse de Guests Experience Team le 9 sept. 2019
Dear Sir, We are glad you enjoyed your overall experience and thank you for leaving such nice words on our destination. Cala di Volpe's architecture is worldly recognized for its iconic and natural charm. The renovation project that the property is undergoing with this year new lobby and bar will gradually involve also rooms being modernized and refurbished without losing the internationally acclaimed distinguished style. We hope you will have the pleasure to see the redesigned rooms during your next stay with us. Looking forward to welcoming you back, Best regards Guests Experience Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a magical place with a huge history! Everything was on point. Breakfast, drinks at the terrace or lunch by the pool the tender service to the beach was also good! So I didn’t feel like going out out the hotel you’ve had everything there ;)
Séjour de 4 nuits en juin 2019
Réponse de Guests Experience Team le 20 août 2019
Dear Mr Anonymous We thank you for sharing your comments on your recent stay, we are delighted to see you had a great experience with us and that you enjoyed the Cala di Volpe at its best. Should you have the opportunity to visit us in September, you could also blend relax with well-being by taking advantage of our offer of retreats by acclaimed UK nutritionist and wellness expert Amanda Hamilton. We thank you again for your preference and look forward to the pleasure of welcoming you back. Best regards Guests Experience Team

2/10 Horrible

MARCIA

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Não vale quanto pesa!!
Hotel muito caro para que os funcionários do concierge façam pouco caso de vc se vc não fecha um passeio caro. Só não fui embora porque um recepcionista me tratou muito bem. O quarto que me deram a cama tinha 1 metro de altura.... péssimo!!!
Séjour de 3 nuits en juillet 2019
Réponse de Guests Experience Team le 9 sept. 2019
Dear Mrs Marcia We are always grateful to Guests for leaving feedbacks as all comments are considered as opportunities of enhancing the already high level of our performance. We are sorry to acknowledge your experience was not up to expectations regarding the service as it does not reflect the kind of feedbacks that we are used to receive about our collaborators, normally scored at the top in all evaluations as the real value added to the property, as many of the published review confirm. Our Conciergerie especially was appointed this year with the Marriott Award of Excellence in recognition of the great work done for decades, being for 24 hour a day the real boundary between the Guest and the destination, thanks to their local expertise. They only recommend the highest quality services, and only provided by official partners, to guarantee Guests an experience in line with our positioning. Regarding rooms, this is another points of strength with their original style and personality that makes most of the Guests book by room number, for the peculiarity distinguishing each accommodation, but of course we do not discuss personal taste. We take however this occasion to inform you that rooms will be gradually renovated as part of the large restyling project involving the property and we strongly hope to have you back again to discover them. We look forward to welcoming you back to make your stay unforgettable. Best regards Guests Experience Team

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en juin 2019
Réponse de Guests Experience Team le 9 sept. 2019
Dear Sir We highly appreciate you taking the time to share your feedback that helps us to continuously improve the experience delivered to our guests. We hope you left with long lasting memories that will bring you back to visit us again soon. Best regards Guests Experience Team

10/10 Excellent

wilson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sensacional
Estivemos lá há mais de 30 anos. Continua uma maravilha como ambiente, como serviço, como instalações, comida maravilhosa. Tudo estupendo !
Séjour de 5 nuits en juin 2019

10/10 Excellent

Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beleza Sarda.
Uma Villa exclusiva, linda como a Sardenha...
Séjour de 3 nuits en septembre 2018

10/10 Excellent

GUIDO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MARAVILHOSA.
HOTEL ESPETACULAR, NUMA REGIÃO BELÍSSIMA, COM A EQUIPE SE ESMERANDO O TEMPO TODO, PARA TORNAR A NOSSA ESTADA A MAIS AGRADÁVEL POSSÍVEL. DIVERSAS OPÇÕES EXCELENTES DE RESTAURANTES NO HOTEL E DE DIVERSÕES. A PISCINA E O SERVIÇO DA MESMA SÃO DIGNOS DE NOTA. QUEREMOS VOLTAR.
Séjour de 7 nuits en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Zustand Lobby, Bar, Essraum für ein 5 * Hotel renovationsbedürftg. Zimmer je nach Nachbargast hellhörig. Service tip top und alle sehr freundlich. Tische im Essraum alle eng aneinander. Essen entspricht nicht 5* Hotel. Hotellage ist sehr gut.
Séjour de 8 nuits en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muito bom!!!
Muito bom hotel!!! Não temos o que falar!!!
Séjour de 6 nuits en septembre 2018

10/10 Excellent

Richard, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury in the most beautiful natural setting
A perfect place for luxurious pampering in the sun, on the exquisite and pristine Sardinian coast, with its own dreamy beach and wonderful facilities.
Séjour de 7 nuits en septembre 2018

10/10 Excellent

Nikola, Berlin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ein absoluter Traum!!!Schönes Zimmer mit romantischem Balkon und tollem Blick.Personal bietet perfekten Service und ist sehr freundlich.Schöner Strand mit türkisem Wasser.
Séjour de 7 nuits en septembre 2018

10/10 Excellent

Helio Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2018

8/10 Bien

andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel especial, implantado em um local único!
Séjour de 4 nuits en mai 2018
Réponse de Cala di Volpe Guest Experience Team le 2 juil. 2018
Dear Andrea, Thank you very much for your kind review. We are happy to know that you appreciated our hotel and the beautiful Costa Smeralda. We are very much looking forward to welcoming you again soon. Best regards, Guest Experience Team