6/10
I have stayed on this hotel complex many times before but in different apartments. It is in a great location in relation to local amenities, especially the excellent supermarket which we enjoyed our daily fresh croissants from.Parque Santiago itself was disappointing compared to previous years. Swimming pools and splash park were often closed due to emergency cleaning, Jacuzzi was closed for a whole week due to renovation and the restaurant Atlantico had incredibly poor service and very disappointing food on offer. I booked this particular apartment, as it had two bedrooms and bathrooms, which would be big enough for a family of four. However, the sizes of both bedrooms were rather small and there was nowhere, were you could put and open up your suitcase other than on the floor or on your bed. The wardrobe was also very small for two people.The two refurbished bathrooms were of a good size, but lacked a towel rail or hooks to hang up your towels. Also a shower caddy for your shampoo and shower gel would have been a really good idea, instead of having to leave it on the floor of the shower!The kitchen was okay, although we had to ask for more teaspoons( there were only 3 in the cutlery draw) more water glasses and cereal bowls, which we all got delivered during our first week. A bonus, however, was a dishwasher, which was not mentioned in the description of the apartment.The balcony had a nice view over all the lovely plants, but felt rather cramped with the table, chai
Eva R.
Séjour de 14 nuits en mai 2025