Minibar, coffres-forts dans les chambres, bureau, chambres insonorisées

Avis sur Hotel Taj Heights

3 out of 5
Hotel Taj Heights
A-14, Phase-II, Taj Nagari, Fatehabad Road, Agra, Uttar Pradesh

Avis

4,0
Note des voyageurs de 10 (Excellent), d’après 0 avis sur 2." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 2." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 2." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 2." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 2." "

4,0/10

Propreté

8,0/10

Personnel et service

2,0/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

Avis

2/10 Horrible

Jose

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staying at the hotel was a mistake, because an agency in India had made the reservation for a traveling friend and I was forced to stay at the hotel.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Unreliable hot water for showers
This hotel, for the most part, meets basic needs, with the exception of hot water for showers. This was a complaint shared by the occupant of the room next to mine, so this is not just a problem constrained to my room. The variables involved in getting hot water for a shower includes some unknown combination of the following variables: (1) calling the front desk to verify that the boiler has been activated (perhaps for the entire hotel: the staff have admitted that there is some issue with what I *interpreted* to be a centralized water boiler), (2) a switch in the bathroom that may or may not be related to hot water availability, (3) luck as to whether a stream of hot water may suddenly go cold, as happened to me when a staff came up to troubleshoot the situation, hot water eventually came on, but disappeared not long after that staff left my room. This has resulted in luke-warm (at best) showers after one has spent time leaving the tap running and divining what one might have done wrong. Having customers waste water in this manner is not a sustainable practice, and is just plain irritating.