Avis
7,8
Bien
8,2/10
Propreté
8,2/10
Personnel et service
8,0/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
29 janv. 2024
Séjour de 1 nuit en janvier 2024
Réponse de Lance le 2 mai 2024
Dear KobenanI'm delighted you loved it. We hope to see you again soon.Kind regardsLance HurlyGeneral Manager
6/10 Satisfaisant
DÖHLER TOGO
5 mai 2023
Les points forts : Propreté
DÖHLER TOGO
Séjour de 2 nuits en mai 2023
Réponse de Emily Kathryn Befu le 12 mai 2023
Dear Togo,It always brings us such delight, in knowing that we were able to serve you better and exhibited excellent customer service Kind regards
2/10 Horrible
Voyageur vérifié
13 oct. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2022
Réponse de Emily Kathryn Befu le 19 oct. 2022
Thank you for choosing to stay at the Airport View Hotel and providing your honest feedback on the Guest Satisfaction Survey. We apologized for the experience, the book out was due to last minute observation with the room assigned to you. we would love the opportunity to wow you and recreate your overall impression of us, we look forward to hosting you again Kind regards
4/10 Médiocre
Samuel
Voyage d’affaires
18 sept. 2021
Les points faibles : Propreté, personnel et service, confort de la chambre
Samuel
Séjour de 1 nuit en septembre 2021
8/10 Bien
Voyageur vérifié
29 mai 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2021
Réponse de Management le 11 juin 2021
Thank you for the review.
8/10 Bien
Britney
Voyage en groupe
3 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
J'y retournerais sans hésiter 😁
Britney
Séjour de 2 nuits en octobre 2020
8/10 Bien
Casanawo
Voyage d’affaires
2 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Casanawo
Séjour de 2 nuits en janvier 2020
Réponse de Guest Relations le 3 févr. 2020
Dear Guest,
Thank you for your feedback. We are most grateful.
10/10 Excellent
daouda
Voyage d’affaires
24 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
daouda
Séjour de 5 nuits en novembre 2019
Réponse de Guest Relations Manager le 26 nov. 2019
Dear Guest,
Thank you for your feedback.
10/10 Excellent
Michael
21 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 1 nuit en octobre 2019
Réponse de Guest Relations Manager le 21 oct. 2019
Dear Guest,
Thank you for your feedback.
6/10 Satisfaisant
Patrick
11 juin 2019
Les points forts : Propreté
Les points faibles : Confort de la chambre
pratique pour prendre l'avion
Patrick
Séjour de 1 nuit en juin 2019
Réponse de Guest Relations Manager le 11 juin 2019
Dear Guest,
Thank you for choosing to stay with us.
Your feedback is well noted and appreciated.
8/10 Bien
thomas
5 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
thomas
Séjour de 2 nuits en juin 2019
Réponse de Guest Relations Manager le 6 juin 2019
Dear Guest.
Thank you for choosing to stay at Airport View Hotel.
Your feedback is very much appreciated
8/10 Bien
Voyageur vérifié
Voyage d’affaires
7 mai 2019
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Guest Relations Manager le 7 mai 2019
Dear Guest,
Thank you for choosing to stay with us.
We are happy to know you enjoyed your stay with us.
Hope to have you back real soon.
Cheers
4/10 Médiocre
Zakou
21 févr. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel to avoid
Zakou
Séjour de 2 nuits en février 2019
Réponse de Guest Relations Manager le 27 févr. 2019
Dear Guest, thank you for choosing Airport View Hotel.
Your feedback is very much appreciated, we are looking forward to welcoming you back during your next visit to Accra
8/10 Bien
Casanawo
10 janv. 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Casanawo
Séjour de 1 nuit en janvier 2019
Réponse de okwah le 10 janv. 2019
Dear guest,
Thank you for staying and for the great freedback.
Regards,
Afia Quarshie
10/10 Excellent
KOFFI FABRICE
17 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An African visit
KOFFI FABRICE
Séjour de 3 nuits en octobre 2017
4/10 Médiocre
Philippe
1 mars 2017
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
mauvais rapport qualité -prix
Philippe
8/10 Bien
Jérémy, lyon
23 juin 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel propre à proximité de l'aéroport
Jérémy
6/10 Satisfaisant
Nany Winifred
Voyage en famille
26 mai 2024
Nany Winifred
Séjour de 1 nuit en mai 2024
10/10 Excellent
Janice
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Janice
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Josephine
17 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josephine
Séjour de 2 nuits en mai 2024
10/10 Excellent
Nanyie
16 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nanyie
Séjour de 1 nuit en mai 2024
10/10 Excellent
Jeffrey, Kelso
Voyage en groupe, Voyage d’affaires
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 1 nuit en mai 2024
10/10 Excellent
Eric
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 1 nuit en mai 2024
Réponse de Lance le 13 mai 2024
Dear EricThank you very much for your positive review. I'm delighted that you enjoyed your breakfast.We hope to see you again soon.Kind regardsLanceGeneral Manager
4/10 Médiocre
James, Prospect
6 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
James
Séjour de 1 nuit en avril 2024
Réponse de Lance le 7 mai 2024
Hi JamesI am really sorry that you didn't enjoy your stay with us. I would appreciate it if you could share some details as to what you did not enjoy so that we can work on improvements in those areas. Please feel free to contact me through the hotel's website.Kind regardsLance HurlyGeneral Manager
8/10 Bien
Abdulai
5 mai 2024
Abdulai
Séjour de 1 nuit en mai 2024
Réponse de Lance le 7 mai 2024
Dear AbdulaiThank you for taking the time to review your recent stay with us. I'm delighted that you had a good stay. We hope to see you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager
6/10 Satisfaisant
Pierre, Durham
3 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Pierre
Séjour de 1 nuit en avril 2024
Réponse de Lance le 7 mai 2024
Dear PierreThank you for taking the time to post this review of your recent stay with us. Please do let me know what you think we can improve on to enhance your next stay with us. I can be contacted through the hotels website.We are sure that you will enjoy you next stay better than you did this one.Kind regardsLance HurlyGeneral Manager
6/10 Satisfaisant
Cleopatra
3 mai 2024
Cleopatra
Séjour de 2 nuits en avril 2024
8/10 Bien
Todd
Voyage en couple
2 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Todd
Séjour de 1 nuit en avril 2024
Réponse de Lance le 7 mai 2024
Dear ToddI'm delighted that you enjoyed your stay with us. Thank you for taking the time to let us know. I am really sorry that we could not accommodate you for another night, and that we took a while to let you know. We will always make every effort to extend our in-house guests stays, but sometimes the bookings already made for the following day exceed out capacity to do this. What may have taken a bit of time was that we call all expected arrivals on the day to confirm their booking, and because of the number of expected arrivals due that day, the calls took a little longer than normal. I am sorry that you were inconvenienced by this. We hope to see you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
LUCY
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LUCY
Séjour de 1 nuit en avril 2024
Réponse de Lance le 2 mai 2024
Dear LucyThank you for taking the time to review your recent stay with us. I'm delighted that you enjoyed your stay with us, and we look forward to welcoming you back when you are next in Accra.Kind regardsLance Hurly General Manager
2/10 Horrible
Hussein
30 avr. 2024
Les points faibles : Équipements
Hussein
Séjour de 1 nuit en mars 2024
Réponse de Lance le 2 mai 2024
Dear HusseinThank you for posting this review of your recent stay with us. I am sorry that we seem to have not delivered what you wanted. I have taken note of your comment regarding the indigents in the area and am really sorry that we were unable to address this for your during your stay.Kind regardsLance HUrlyGeneral Manager
2/10 Horrible
Carl
29 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Carl
Séjour de 5 nuits en avril 2024
Réponse de Lance le 2 mai 2024
Dear CariI am sorry that your stay at Airport View Hotel did not meet your expectations. I would appreciate any additional feedback that you can give me so that I can focus on the specific areas that you were unhappy with.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
Kevin
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en avril 2024
Réponse de Lance le 2 mai 2024
Dear KevinThank you for taking the time to review your recent stay at Airport View Hotel. Per your comment, we are definitely the most conveniently located hotel when it comes to access to and from Kotoko International airport.We hope to see you again soon.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
Dominic
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dominic
Séjour de 1 nuit en avril 2024
Réponse de Lance le 2 mai 2024
Dear DominicThank you for posting this review of your recent stay at Airport View hotel. We hope to be able to host you when you next visit Accra.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
David
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Lance le 2 mai 2024
Dear DavidThank you for taking the time to post this very positive review of your recent stay with us. I'm delighted that you had a good stay with us and hope to see you again soon when you're next in Accra.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
LaSonya
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LaSonya
Séjour de 1 nuit en février 2024
Réponse de Lance le 2 mai 2024
Dear LaSonyaThank you so much for this fantastic review of your recent stay at Airport View Hotel.We hope that you will give us the opportunity to host you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
Pauline
9 avr. 2024
Pauline
Séjour de 1 nuit en avril 2024
Réponse de Lance le 2 mai 2024
Dear PaulineThank you for taking the time to post this review of your recent stay at Airport View Hotel.I'm delighted that you enjoyed your stay and look forward to seeing you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager
8/10 Bien
Barbara
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barbara
Séjour de 8 nuits en mars 2024
Réponse de Lance le 2 mai 2024
Dear BarbaraWe're delighted that you enjoyed your stay and hope to see you again when you're next in Accra.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
LaSonya
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LaSonya
Séjour de 1 nuit en mars 2024
Réponse de Lance le 2 mai 2024
Dear LaSonyaI'm delighted that you had another good stay at Airport View. We hope to see you again soon.Kind regardsLance HurlyGeneral Manager
8/10 Bien
Sandy
10 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Sandy
Séjour de 1 nuit en mars 2024
Réponse de Lance le 27 mars 2024
Dear SandtThank you for taking the time to let us know where we fell short during your stay. Your comment about the property being dated is being addressed currently, as we have begun to refurbish both rooms and public areas. Unfortunately, it does take longer to accomplish in a working hotel that it would for a new build, but I assure you that we are working on it. Room upgrades are a fairly common occurrence in busy hotels, and I am delighted that we were able to accommodate you in a suite during your stay.Your comment regarding the airport pick up is being addressed through a series of meetings with the team situated at the airport as well as with the airport authorities.Thank you once again for your feedback. We will definitely refer to it when addressing some of the challenges that you mention.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
Richard
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AirportView Hotel
Richard
Séjour de 1 nuit en février 2024
Réponse de Lance le 2 mai 2024
Dear RichardWe're delighted you enjoyed your stay with us and look forward to welcoming you back.Kind regardsLance HurlyGeneral Manager
6/10 Satisfaisant
Stanley
Voyage d’affaires
19 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Stanley
Séjour de 1 nuit en février 2024
Réponse de Lance le 21 févr. 2024
Dear StanleyThank you for taking the time to post this review of your recent stay at Airport view Hotel. We are currently busy with substantial refurbishment and construction work at the hotel, which is the reason for the construction debris at the hotel entrance. We offer a pick-up from the airport, whether for local or international flights, but these have to be booked with reception prior to arrival. Please can you confirm that you requested a transfer so that I can investigate what went wrong.Our check-in time is from 2pm, and whilst we do check early arrivals into their rooms as soon as possible, the availability of rooms for early check-in is based on the previous nights' occupancy. I do hope that your next stay with us is more enjoyable.Kind regardsLance HurlyGeneral Manager
4/10 Médiocre
Jacqueline
16 févr. 2024
Jacqueline
Séjour de 4 nuits en février 2024
Réponse de Lance le 21 févr. 2024
Dear JacqulineI am sorry that your stay with us did not meet your requirements. If possible, I would appreciate any additional information that you are able to provide specifying what it was that we got wrong.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
Francis, Salt Lake City
Voyage en couple
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francis
Séjour de 1 nuit en février 2024
Réponse de Lance le 21 févr. 2024
Dera FrancisThank you for taking the time to post this review of your recent stay at Airportview Hotel. I am delighted that you enjoyed your time with us and hope to welcome you back when you are next in Accra.Kind regardsLance HurlyGeneral Manager
8/10 Bien
Priscilla
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Priscilla
Séjour de 1 nuit en février 2024
Réponse de Lance le 21 févr. 2024
Dear PriscillaThank you for taking a moment to post this positive review of your recent stay at Airportview Hotel. We hope to see you again when you are next in Accra.Kind regardsLance HurlyGeneral Manager
2/10 Horrible
Kwang
Voyage en couple
25 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kwang
Séjour de 1 nuit en janvier 2024
Réponse de Lance le 21 févr. 2024
Dear KwangI am really sorry that you did not enjoy your stay at Airportview Hotel. The hotel has been in operation since 2002, and you will have noticed during your stay that there is substantial construction and refurbishment work taking place to upgrade our offering..I would be interested in knowing what questions you asked our team members that they were unable to answer, as this will enable me to provide training to allow our team to be better prepared to assist guests in the future.Kind regardsLance HurlyGeneral Manager
10/10 Excellent
Louisa
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Louisa
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Edidiong Archibong, Osu
22 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Edidiong Archibong
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Moises
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Moises
Séjour de 1 nuit en janvier 2024
6/10 Satisfaisant
Yaw
17 janv. 2024
Yaw
Séjour de 4 nuits en décembre 2023
10/10 Excellent
George
Voyage en famille
15 janv. 2024
George
Séjour de 1 nuit en janvier 2024