3 piscines extérieures, parasols de plage, chaises longues
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Avis sur Pineapple Beach Club Antigua - Adults Only – All Inclusive

4 out of 5
Pineapple Beach Club Antigua - Adults Only – All Inclusive
Long Bay, St. Phillips North, Willikies, Antigua

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 268 avis sur 617." "
Note des voyageurs de 8 (Bien), d’après 212 avis sur 617." "
Note des voyageurs de 6 (Satisfaisant), d’après 84 avis sur 617." "
Note des voyageurs de 4 (Médiocre), d’après 34 avis sur 617." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 617." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Stéphane

Les points forts : Équipements
Service impeccable, je recommande fortement
Séjour de 6 nuits en décembre 2023
Réponse de Concierge le 1 janv. 2024
Thank you so much for your kind words. We hope you only have fond memories of your time with us at Pineapple Beach Club and hope to see you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le restaurant principal propose un buffet composés de plats locaux et variés. Une animation différente tous les soirs. Le personnel est souriant, accueillant et très serviable. C'est ce qui fait la différence. L’hôtel est éloigné du reste mais ce n'est pas gênant, on peut rester sur place car il y a de quoi faire ou louer une voiture. Seul bémol les prestations sont peut être un peut cher mais en sommes nous avons passé un très bon séjour.
Réponse de concierge le 4 mai 2018
Merci pour votre avis

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
repos parfait
Très bon séjour , la période fin juillet-début août est appréciable car il y a peu de monde ,donc l'accès aux activités , aux piscines et transats et aux différents restaurants ne pose pas de problème. Le personnel est donc encore plus attentionné .
Séjour de 5 nuits en juillet 2017
Merci - We welcome you back. Thank you for your feedback

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel vieillissant a besoin d une rénovation
Site et plage paradisiaque, dommage que l hotel et les prestations ne soient pas a la hauteur !

6/10 Satisfaisant

Nicole, Martinique

Les points forts : Personnel et service et confort de la chambre
Bien choisir sa chambre!
Très agréable séjour en général. Le service et les employés sont très chaleureux et narurels. Seulement n espérez pas le super luxe. Les chambres standards sont sombres et si vous ne voulez pas être vus par les passants vous devez tirer les rideaux et allumer la lumière en plein jour! Pas très ecolo! Nous avons eu la chance d être surclassés dans une océan vue et alors rien de comparable. La chambre est spacieuse et lumineuse, rénovée quoi ! Les repas sont corrects, pour les jus et cocktails ne pas s'attendre a de vrais fruits, uniquement du jus de fruit et si vous n'aimez pas le jus d'ananas orange canneberge ou pamplemousse, amenez votre propre jus de pomme! Spécial dédicace au snack outdoor pour le moment passé avec le chien les chats et la mangoustes, super sympa... les employés sont super gentils aussi. Et à faire absolument l excursion avec les raies...

8/10 Bien

Titia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Court séjour réussi en famille. Jolie plage, personnel au petit soin, animations quotidiennes, parc arboré.

10/10 Excellent

Louise

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The grounds have beautiful trees and plants. And the staff are really lovely. Loved it!
Séjour de 7 nuits en mai 2024

10/10 Excellent

Soyini

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was well maintained. The service and staff was great.
Séjour de 7 nuits en mai 2024

10/10 Excellent

Jeffrey James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was Great! Food was wonderful and the staff was excellent. Our day time bartender at the Main bar was wonderful. She really knew how to make a drink. Staff at the Topaz was very attentive. We had an issue with the air conditioner in our room and the front desk had it taken care of immediately. Have already booked for next year.
Séjour de 6 nuits en mai 2024

6/10 Satisfaisant

GAIL ANN

Voyage en famille
Les points forts : Propreté et personnel et service
Beach was beautiful, rooms nice with great views.
Séjour de 7 nuits en mai 2024
Réponse de Management le 21 mai 2024
Thank you for your feedback

10/10 Excellent

Maggie Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my first time at an all inclusive report, and I thought it was lovely. The bay it was situated on is absolutely beautiful. Staff are very friendly and always greet you when they see you. Drinks were good, and food was just okay… but I didn’t expect much more from an all inclusive. I enjoyed watching the birds at breakfast - they really didn’t bother me. And anyone they did bother obviously hasn’t been to the Caribbean before. Other animals around the property… a few cats, a dog (which belonged to someone down the road), and the tortoises - were all enjoyable. Overall, it was a nice place with a beautiful beach and very friendly staff.
Séjour de 7 nuits en mai 2024
Réponse de Management le 21 mai 2024
Thank you so much for your kind words. We would love to see you again at the beautiful Pineapple Beach Club & trust you will only have fond memories of your time spent in Antigua.

10/10 Excellent

Nicholas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We are return guests and love it. The food was amazing at both the Pineapple Grill and Chef Pietros. Staff very friendly and accommodating. Now the negatives - the rooms in the waterfront building NEED to be renovated desperately. The showers are disgusting and ours had red an black mildew growing. Also, who can reach a safe that is 6 ft off the ground? My wife couldn’t and I had to pull a chair up to it each time I needed to get in. Last, the Topaz restaurant always seemed short staffed. Hopefully, by the time we visit next year these things will be corrected.
Séjour de 7 nuits en mai 2024
Réponse de management le 17 mai 2024
Thank you for staying with us

4/10 Médiocre

Yuk mui

Voyage en groupe
Les points forts : Personnel et service
One of the room, The room keys no working for 3 days. We have to keep going to the office to reissue the keys. Very inconvenient. The 2nd room, air conditioning water drop on the floor. The car service “talixo” confirm by text to pick up on 5/13 at 1pm. But suddenly call us at 7:45am for pick up. I told the driver that I have change the schedule on 5/11 Saturday pick up at 1pm. Call back “talixo” said order cancel can not reschedule. Very upset. Try to call Expedia no one available. Try to text no reply.
Séjour de 3 nuits en mai 2024
Réponse de Management le 14 mai 2024
Thank you for your feedback and we apologize for the inconvenience of the key card. They are magnetic and very delicate, unfortunately. The hotel is not involved in airport transfers, but we do apologize for the inconvenience you incurred.

2/10 Horrible

Patricia

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Food was horrible, Activities horrible, Drinks horrible! They should thank god for their servers as they were the best part of the Club! No wonder why Sandals dropped them years ago! worst $3400 We spent. Beware!!!!!!!!
Séjour de 6 nuits en mai 2024
Réponse de Management le 12 mai 2024
We apologize not to have met your expectations. Pineapple Beach offers a laid back, relaxed experience at excellent value on one of the best beaches in the region & a completely different experience than the big box chains which the majority of our guests appreciate.

10/10 Excellent

yuliya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024
Réponse de Management le 12 mai 2024
Thank you for your high marks. We hope to see you again in the not so distant future.

6/10 Satisfaisant

Robert

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Rooms were a little dated, a lot of walking , hills & steps. No room service
Séjour de 4 nuits en avril 2024
Réponse de Management le 10 mai 2024
Thank you for staying with us.

8/10 Bien

Dawn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
quaint quiet
Séjour de 7 nuits en avril 2024
Réponse de Management le 8 mai 2024
Thanks you for your comments. We agree! Pineapple Beach is an oasis on a beautiful beach...not to big, not to small. We enjoyed hosting you.

8/10 Bien

Peter

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stay was nice and cozy. Food and drinks were very good. Some of the staff need to be a bit more friendly. Overall a nice experience.
Séjour de 3 nuits en avril 2024
Réponse de Management le 7 mai 2024
Thank you so much for your helpful comments. We hope you will only have fond memories of your brief time with us at Pineapple Beach!

10/10 Excellent

Vasiliki, Bayside

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful. Would stay again in a heartbeat!
Séjour de 3 nuits en avril 2024
Réponse de Management le 7 mai 2024
Thank you so much for your kind words. We are truly happy you discovered the magical Pineapple Beach. We will keep the rum punch cold for you!

4/10 Médiocre

Francisco, Boston

Voyage en couple
Les points forts : Propreté et personnel et service
Beautiful Beach, mediocre service at best. No beach towels despite askig for them 3 hours, can´t get bottled water pas 7 pm... can´t call guest services to book a venue, you have to go personally, no hair Dryer despite requesting it for two consecutive days.... Not what you´d expect from a $700 / night hotel...... People are nice bur service Really Mediocre
Séjour de 3 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you for your feedback and we apologize for the inconvenience if we did not meet your expectations.

10/10 Excellent

Harmen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
17/10 recommend
Séjour de 3 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you for your high marks!

2/10 Horrible

Deanna

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff was so rude. Any time you try to ask someone anything they act like you’re the biggest bother or will straight up ignore you. It was definitely an older crowd; my boyfriend and I (22 y/o) were the youngest there by a mile, and from the moment we got there we’re treated like less than. Go up to the bar no one acknowledged us. Drinks were made with barely half a shot. Never any towels. Restaurants were not good. The steakhouse that’s an extra $40 a person should not have been extra given the quality of the food. Disappointing. All I can say is the beach was nice but you can get that at other hotels.
Séjour de 4 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you for your feedback. We apologize if we fell short of your expectations.

8/10 Bien

Michelyn, Olive Branch

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is beautiful and the staff are lovely. My main negative thoughts are that it is a competition to get chairs on the beach and to get dinner reservations. People put their towels out on chairs at 5am, so, if you sleep in at all you are out of luck. If you don’t book reservations well in advance you only have the option to eat at the buffet. Also, there is no room service available and they don’t provide bottled water. There are zero drinks stocked in the fridge in the room. They only leave 1 bottle of wine and 2 small water bottles on arrival. That was a huge negative for me. Overall we enjoyed our stay.
Séjour de 6 nuits en avril 2024
Réponse de Management le 28 avr. 2024
Thank you for staying with us.

8/10 Bien

Jayne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a place which draws more middle aged/retired people. Very chill environment. Most of the staff was really great, a couple of bar tenders were always rude. You have to book dinner reservations 48 hours in advance or you will be eating buffet all the time, where the people are great but the food is mediocre. You have to pay extra for The Orchid steak house, but it was worth it. The Italian restaurant was also good, just small portions. You only get one complimentary bottle of water per person, you can either refill the bottle or buy more water. The beach is nice, they keep it pretty clear of seaweed where possible. Pools are cleaned daily.
Séjour de 7 nuits en avril 2024
Réponse de Management le 22 avr. 2024
Thank you for your feedback

10/10 Excellent

James Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Management le 22 avr. 2024
Thank you for your high marks

4/10 Médiocre

John, tickfaw

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Not one smiling service person. Reservations hard to secure.
Séjour de 5 nuits en avril 2024
Réponse de Management le 22 avr. 2024
Thank you for your feedback. We apologize if we did not meet your expectations.

10/10 Excellent

Zenaida J

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay at Pineapple beach club. Def looking forward to returning!
Séjour de 5 nuits en avril 2024
Réponse de Management le 22 avr. 2024
Thank you for your feedback & we look forward to welcoming you back to Antigua.

4/10 Médiocre

Skender

Séjour de 12 nuits en avril 2024
Réponse de Management le 7 mai 2024
Thank you for your grade. We apologize if we did not fully meet your expectations & only hope you might consider the lure of our beach when you think about Antigua.

8/10 Bien

ALISON

Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very friendly and helpful staff.
Séjour de 7 nuits en avril 2024
Réponse de Management le 14 avr. 2024
Thank you for staying with us.

4/10 Médiocre

Justina

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The resort was nice but extremely outdated. The food was very basic for resort food. Our first night we made reservations to an Italian restaurant that had 4 things on the menu and not 1 Italian dish. The beach was beautiful. The room was cute, but the walls are paper thin. You hear everyone around you morning and night. The bathroom was ok, it definitely needed repairs. The staff had its days, some people were very talkative and nice while others weren’t so happy. This resort is an older crowd, zero night life. The property is silent by 11pm. We made reservations for The Grill (Seafood) and again not many options but was a lot better than the Italian restaurant. The snack bar was decent but busy all day, you waited a long time to get your food. We were not pleased with the resort by our second day so we got day passes to the sister resort. Verandah saved our trip! Beautiful resort, very good fresh food and lovely staff. We spent the remainder of our stay at the sister resort.
Séjour de 4 nuits en mars 2024
Réponse de Management le 8 avr. 2024
Thank you for staying with us

6/10 Satisfaisant

Kathleen T.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seaweed. I know they have no control over it. Food was so-so Staff and activities were good. If you plan to stay on the resort things will be ok but any transport will cost at least $40
Séjour de 4 nuits en mars 2024
Réponse de Management le 3 avr. 2024
Thank you for your comments.

10/10 Excellent

PAUL GERALD

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very well maintained with a lay back vibe. Except for wait staff, all others were very friendly and warm. Wait staff was very professional, however, they did not give off that warm, glad to see you feeling. Because of the 48 hour advance restaurant booking policy, you are forced to eat at the buffet the first three nights.
Séjour de 7 nuits en mars 2024
Réponse de Management le 1 avr. 2024
Thank you for staying with us.

10/10 Excellent

Elizabeth S

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my 3rd stay in 3 years. It is the most relaxed, friendly - and all adult ages welcome - resort. It is not fancy. The beach area is absolutely divine. The food is very good,not extraordinary. The house wines could (and should) be better, but for the price one cannot beat it. The staff is incredible. Everyone makes you feel welcome. Every room has a terrace and mine, facing the ocean, was large with a comfortable bed and very nice bathroom. I'll be going back next year!
Séjour de 7 nuits en mars 2024
Réponse de Management le 30 mars 2024
Thank you so much for your kind comments. We look forward to welcoming you back next year

10/10 Excellent

Doreen F, Massapequa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Management le 29 mars 2024
Thanks for your high marks!

8/10 Bien

alexis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I stayed at The Pineapple Beach Club with my husband in March, for 7 days. Pros: -beautiful, but small, beach. The water and sand is gorgeous! -Every single person that worked at the club was incredibly friendly and attentive. I never had to wait for more than a minute for a drink at the bar; everyone said hello when walking by; the waitstaff at the buffet were SO attentive - constantly refilling water, asking if we wanted a drink from the bar, removing empty plates, etc. -Loved the excursion to Shirley Heights that they plan. It is a must see on a Sunday! -The bed was very comfortable. -The gym was very good. Cons: -The lack of beach towels! On the first day I had to wait until almost 2 in the afternoon to get a beach towel. I blame the guests just as much as the resort. Almost everyone took 2 beach towels, put them on a beach chair, and then leave. I have never been to a resort that had such a problem with this. There definitely needs to be more unbrellas or palapas with the strength of the sun. It's impossible to lay in the sun for more than 10 minutes without getting too hot and/or burning. -The food was just okay. I am used to eating all-inclusive meals at Club Med in Turks and Caicos, and the food at the Pineapple Beach Club just doesn't compare. There were a few very good choices, but most of the food was pretty basic. We enjoyed out stay, but will probably go back to T&C next time.
Séjour de 7 nuits en mars 2024
Réponse de Management le 25 mars 2024
Thank you for your feedback.

10/10 Excellent

Hubert

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was in quick walking proximity including the beach. Staff everywhere was great. Will definitely be going back.
Séjour de 3 nuits en mars 2024
Réponse de Management le 23 mars 2024
Thank you so much for your kind comments. We hope you will only have fond memories of your walks on the beach & we look forward to seeing you again.

6/10 Satisfaisant

Timothy

Les points forts : Personnel et service et équipements
Our room was not an updated room and really needs some tlc. It was right on the beach and had an awesome view. The beach and area is very nice. The buffet food was average and the A la carte good.
Séjour de 7 nuits en mars 2024
Réponse de Management le 22 mars 2024
Thank you for your feedback.

10/10 Excellent

Shanna, Fairfield

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Activities and Entertainment were good. Pools and beach wonderful
Séjour de 5 nuits en mars 2024
Réponse de Management le 19 mars 2024
Thank you so much for your kind words. We hope you will only have fond memories of your time with us at Pineapple Beach Club.

10/10 Excellent

J. Katherine

Séjour de 5 nuits en mars 2024
Réponse de Management le 8 avr. 2024
Thank you for staying with us.

10/10 Excellent

Robert Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great spot
Séjour de 7 nuits en février 2024
Réponse de Management le 8 mars 2024
Thank you for your high marks!

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property for the price. Sometime waits were longer than expected, maybe due to short staff.
Séjour de 7 nuits en février 2024
Réponse de Management le 25 févr. 2024
Thank you for your feedback. Your comments are very helpful & we hope you only have fond memories of your time with us at Pineapple Beach Club. We will keep a cool cocktail waiting for you.

8/10 Bien

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Management le 25 févr. 2024
Thank you for your high marks.

10/10 Excellent

peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Management le 24 févr. 2024
Thank you for your high marks!

10/10 Excellent

Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pineapple Beach is a beautiful resort with the very best staff. Everyone was welcoming and kind and couldn't do enough for us. My beachfront room was perfection. I would rate the food a 4. I did not like the fact that all the loungers at the beach and pools were reserved with the towel by 8:30 in the morning. If I didn't get there early I would not have a place to sit. The other thing I did not appreciate was the problem getting reservations for dinner in the various restaurants. Why aren't they open at least five nights a week? However the Outhouse is a 10! I would highly recommend Pineapple Beach to everyone who wishes to go to Antigua.
Séjour de 5 nuits en février 2024
Réponse de Management le 24 févr. 2024
Thank you so much for your kind words. We appreciate your business and feedback which is very important to us. We trust you will only have fond memories of your time with us at Pineapple Beach Club.

8/10 Bien

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property but difficult booking other restaurants
Séjour de 6 nuits en janvier 2024
Réponse de Management le 22 févr. 2024
Hi Andrew, Thank you for your feedback & your input is appreciated.

6/10 Satisfaisant

Christen

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Pros: Beautiful beach, nice pools, daily activities (including aqua aerobics), lunch and dinner food was better than expected, clean rooms, evening entertainment was good Cons: dated room decor (as expected based on pics), main lounge area and buffet restaurant space were extremely drab and depressing, breakfast was below average, process for getting reservations at the resort was AWFUL, was expecting yoga and it was offered one day out of the week we stayed but then canceled last minute
Séjour de 7 nuits en février 2024
Réponse de Reception le 19 févr. 2024
Thank you for your comments which have been forwarded to Management for action. We appreciate your feedback and hope you will only have fond memories of your time with us in Antigua.

8/10 Bien

Angela Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We absolutely loved the resort, beautiful beach, staff & very relaxing 🌴😎🌴
Séjour de 10 nuits en février 2024
Réponse de Management le 18 févr. 2024
Thank you so much for your kind words. We hope to see you again at Pineapple Beach Club.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was beautiful and the people were friendly and very welcoming.
Séjour de 5 nuits en février 2024
Réponse de Management le 18 févr. 2024
Thank you for your kind words. We hope to see you again in the not so distant future.

8/10 Bien

Andrew Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Management le 18 févr. 2024
Thank you for your high marks

10/10 Excellent

Klaus

Séjour de 10 nuits en février 2024
Réponse de Management le 18 févr. 2024
Thank you for your high marks!