Réception

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 611 avis sur 930." "
Note des voyageurs de 8 (Bien), d’après 198 avis sur 930." "
Note des voyageurs de 6 (Satisfaisant), d’après 60 avis sur 930." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 930." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 930." "

9,4/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Brigitte

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An 'amenity fee' of $27 $3 tax per day is charged at check-out time.
Séjour de 4 nuits en mars 2024
Réponse de Ceda Johnson le 11 mars 2024
We appreciate your business and thank you for the feedback. We hope to see you again in the future. Have a great day.

8/10 Bien

miguel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Séjour de 1 nuit en novembre 2021
Réponse de Kenny le 18 nov. 2021
Perfect, but only 8 out of 10? Well come back so we can try and get those last 2 points!

10/10 Excellent

Sylvie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel, a bit far from the mall though
Discovery of Washington DC, wanted a trendy hotel, nice rooms and service. What is very nice is that you can sleep with open windows! it is not too noisy and even the AC is quiet! this is fantastic. The only little minus - for us personally - is that the reception hall and restaurant is very noisy.
Séjour de 2 nuits en juillet 2019
Réponse de Sanja P, Assistant Front Office Manager le 15 août 2019
Hi Sylvie, Thank you for staying with us and this great review! All of our restaurants are extremely popular and open to the public and we do host a lot of community events as well so our lobby can be very lively. We hope to welcome you back!

6/10 Satisfaisant

Kamara

Voyage en famille
Les points faibles : Équipements
Snobbish and unhelpful
Séjour de 1 nuit en avril 2024

8/10 Bien

Danielle

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The service is inconsistent, but mostly good. Checking in was slow and they forgot to leave me the breakfast request card the second day. Still better than the Omni nearby.
Séjour de 2 nuits en mai 2024
Réponse de FOM le 21 mai 2024
We appreciate your feedback. My sincerest apologies that you did not receive your breakfast egg the following morning, I will make sure to inform Roon Service of your concern. Thank you for staying with us and we hope that you choose us again. Have a great day.

6/10 Satisfaisant

Amanda

Voyage en famille
Les points forts : Propreté
The first night the hot water was not working. The front desk staff needs improvement on their ability to cope in stressful situations and being more professional and personable.
Séjour de 2 nuits en mai 2024
Réponse de F le 21 mai 2024
I would like to extend my sincerest apologies for the inconvenience you experienced during your recent stay at our hotel. I appreciate your feedback regarding the front desk agents we will try to provide more training in that regards. We understand how essential hot water is for our guests, and we deeply regret that we were unable to provide you with the basic necessity during your stay. Please reach out to the hotel directly regarding this matter. Thank you and have a great day.

10/10 Excellent

Philip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Centrally located, safe and quiet.
Séjour de 5 nuits en mai 2024
Réponse de Front Office Team le 16 mai 2024
Thanks so much for the great feedback!

10/10 Excellent

Margie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de FOM le 13 mai 2024
Thank you for your 5 Star rating.

8/10 Bien

Martins

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A nice hotel with lovely rooms and lively bar area at night
Séjour de 3 nuits en mai 2024
Réponse de FOM le 7 mai 2024
Thank you for your positive feedback. Please come again.

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really appreciated how helpful the staff was with suggestions for enjoying the area around the hotel and how to use public transport to get around DC.
Séjour de 5 nuits en avril 2024
Réponse de FOM le 7 mai 2024
Thank you for taking the time to provide feedback about your recent stay with us. We greatly appreciate your business and kind words. We look forward to seeing you again. Have a great day.

2/10 Horrible

Lakisha

Voyage en groupe, Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
This hotel charged me for the ENTIRE mini bar! I had to dispute this with my credit card because the hotel management seems to be convinced that I took everything from the mini bar simply because the housekeeping staff documented it. I didn’t take a single thing from the mini bar. Word to the wise, have the staff remove the mini bar items upon check in!
Séjour de 4 nuits en mars 2024
Réponse de FOM le 29 avr. 2024
We appreciate your business and your feedback. I understand that you disputed the minibar charges and Management removed them right away. Thank you for choosing Line DC. Hope you come again.

4/10 Médiocre

ROBERTO

Les points faibles : Personnel et service
Séjour de 3 nuits en avril 2024
Réponse de FOM le 23 avr. 2024
Please contact the hotel directly and ask for the Front Office Manager so that we can discuss your concerns regarding your recent visit. Thank you.

10/10 Excellent

Byron D

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great hotel but homeless were numerous in the area
Séjour de 2 nuits en avril 2024
Réponse de FOM le 22 avr. 2024
Thank you for your %-Star review and positive feedback. We look forward to seeing you again in the future.

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely staff! Great, well appointed rooms. Bar and restaurant staff and food were amazing!
Séjour de 2 nuits en janvier 2024
Réponse de FOM le 22 avr. 2024
Thank you for your %-Star review and positive feedback. We look forward to seeing you again in the future.

8/10 Bien

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de FOM le 22 avr. 2024
Thank you for your 4-Star review

10/10 Excellent

Reilly

Séjour de 1 nuit en avril 2024
Réponse de FOM le 7 mai 2024
Thank you for your 5-star review

10/10 Excellent

Heather, Gilbert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a fabulous hotel in the heart of Adams Morgan. The property is upgraded, the restaurants are wonderful and there’s always a good vibe. RICARDO was Amazing! My tv locked up right at bedtime, I couldn’t turn it off and he came up to reset the tv. *if you want to be right next to a metro it’s not an ideal choice but the redline was only 10-15 minute walk and the green line is in walking distance
Séjour de 3 nuits en avril 2024
Réponse de Front Office le 13 avr. 2024
Thanks so much for your 5 - star review , we greatly appreciate it! We will be sure to tell Ricardo about your feedback!

10/10 Excellent

Brendan

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en février 2024
Réponse de Front Office Team le 12 avr. 2024
Thanks so much for your 5 Star review! We greatly appreciate and we're so happy you had a great stay with us.

10/10 Excellent

Dean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were great! Professional and courteous! Food and room were awesome!
Séjour de 1 nuit en mars 2024
Réponse de Front Office Team le 6 avr. 2024
Thanks so much for your 5- Star review!

10/10 Excellent

Yang

Séjour de 3 nuits en avril 2024
Réponse de FOM le 29 avr. 2024
Thank you so much for your 5 Star Review.

10/10 Excellent

Tyneshia

Séjour de 2 nuits en mars 2024
Réponse de FOM le 22 avr. 2024
Thank you for your 5-Star review.

10/10 Excellent

KRISTIN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for walkable outings. Great neighborhood feel. Love the fact we can bring our dog with us. Staff is attentive. Good vibes all around.
Séjour de 2 nuits en mars 2024
Réponse de Front Office le 6 avr. 2024
Thanks so much for your 5- Star review!

8/10 Bien

Kyah

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Ceda Johnson le 1 avr. 2024
Thank you for your 4 - Star Review. We truly appreciate your business.

10/10 Excellent

lori

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great place to stay. The neighborhood is amazing and fun to walk and the hotel has such a cool vibe. The main floor is a super place to dine, have a coffee, meet up with friends, work or just hang out.
Séjour de 2 nuits en mars 2024
Réponse de Ceda Johnson le 25 mars 2024
Thank you for your positive feedback, we really appreciate your business. Have a great day.

8/10 Bien

Joel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot. Wonderful building and style. Convenient access to restaurants, transportation and entertainment in the area. Hotel bar is great. Would be great to have complimentary water in the room. This is inexpensive compared to the hotel price and so helpful.
Séjour de 1 nuit en mars 2024
Réponse de Ceda Johnson le 20 mars 2024
Thank you for your 4- Star Review. We appreciate your feedback. Our apologies for not having the complimentary water during your stay. We do offer it, thank you for letting me know that you didn't receive it. Please come again and thank you.

2/10 Horrible

Samantha Cannon Leighton

Les points faibles : Propreté et personnel et service
Séjour de 4 nuits en mars 2024
Réponse de Ceda Johnson le 20 mars 2024
We appreciate your business. Please reach out to the hotel directly to inform us of your recent visit. I look forward to hearing from you. Thank you.

10/10 Excellent

Mahlet

Séjour de 2 nuits en mars 2024
Réponse de Ceda Johnson le 1 avr. 2024
Thank you for your 5 - Star Review. We truly appreciate your business.

10/10 Excellent

Alicia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always great to return.
Séjour de 2 nuits en mars 2024
Réponse de Ceda Johnson le 8 mars 2024
Please contact the hotel directly to elaborate on your recent experience with the hotel. Thank you.

2/10 Horrible

Alicia

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Terrible customer service
Séjour de 1 nuit en février 2024
Réponse de Ceda Johnson le 8 mars 2024
Please contact the hotel directly to elaborate on your recent experience with the hotel. Thank you.

8/10 Bien

Nathalie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
It is a beautiful hotel. The outlets didn’t work. The lights were flickering. The staff wasn’t really friendly disappointing
Séjour de 1 nuit en mars 2024
Réponse de Ceda Johnson le 8 mars 2024
We appreciate your feedback. Thank you for informing us about the outlets. Please choose us again. Have a great day.

10/10 Excellent

Selena

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Line is my hotel of choice when in DC. It's unique, spacious, elegant and hails of a bygone era of hotel culture where other guests greet each other as neighbors, not strangers. I love it. Will say this time 3 times out of 4 the front desk wasn't as warm as they normally are. Except for check in, they all but ignored guests, which is odd for a hospitality business. Let's just hope that was a snag. Otherwise, lovely hotel, restaurant, coffee shop. (The 2 dinners I had there were delicious! Reco staying in & enjoying the beautiful lobby & divine food.)
Séjour de 4 nuits en février 2024
Réponse de Ceda Johnson le 5 mars 2024
Thank you for your feedback. I would like to apologize for the check-in experience. I will make sure that moving forward that our WOW factor is in place. Have a great day.

8/10 Bien

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the first time we stayed at this hotel. The room was not the typical hotel room which we found refreshing. The staff was friendly and accommodating. We were able to park our car at the hotel and they charged it for us overnight. They have a great gym. The only problem we had was with the shower door which allowed water to get all over the floor., which was a mild inconvenience. I reported this to the front desk as well as the cleaning person. It was not fixed while we were there, but the staff was very apologetic and explained why they could not fix it immediately. They offered us another room, but since we were only staying two nights it was not worth the hassle. All in all I would stay here again..
Séjour de 2 nuits en février 2024
Réponse de Ceda Johnson le 5 mars 2024
We thank you for your feedback. I'm so very pleased to hear that you enjoyed your stay. I would like to personally apology again about the problem with your shower door. We will definitely fix that issue. I hope that if and when you're in the area again you choose us. Have a great day.

10/10 Excellent

Robin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel has great character (I believe it is an old converted church). The mix of old charm and updated amenities made my (business) stay enjoyable. Amazing water pressure! Tons of restaurants and coffee houses within walking distance. I would definitely stay here again!
Séjour de 1 nuit en février 2024
Réponse de Ceda Johnson le 28 févr. 2024
Thank you for taking the time to share your views with us regarding your stay. Please choose us again for your next travel visit. We look forward to seeing you in the future. Have a great day.

6/10 Satisfaisant

Leslie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Ceda Johnson le 27 févr. 2024
Thank you for your feedback. Please reach out to the hotel directly to share your concerns. Have a great day.

10/10 Excellent

Andrew

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Line Hotel is located in a perfect neighborhood-Adams-Morgan. There were a lot of great places to eat and nice neighborhood to walk our dog. We loved our artful room and seeing the art through the entire hotel. It was fun being able to go to the bar in the hotel (with professional bartenders)and being able to also order late night food through the room service. The staff was friendly and helped us get a cab to a show nearby when we arrived. It was a great experience.
Séjour de 1 nuit en février 2024
Réponse de Ceda Johnson le 23 févr. 2024
Thank you so much for your positive feedback. I'm very happy to hear that you enjoyed your stay with us at Line DC. I will be sure to let the staff know that you had a great experience. Have an awesome day.

10/10 Excellent

Brett

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Ceda Johnson le 20 févr. 2024
Thank you for choosing Line DC Hotel. We look forward to your next stay. Have a great day.

4/10 Médiocre

Jonathan

Les points forts : Propreté
Les points faibles : Personnel et service
Disappointing.
Felt like an unmanaged hotel. Poor service. No friendliness. Fees for parking given the service provided (which was terrible) was insane. Had stayed a few times. Will not stay again.
Séjour de 2 nuits en février 2024
Réponse de Ceda Johnson le 20 févr. 2024
Thank you for taking the time to leave us a review and bringing your concerns to our attention. We are truly sorry to hear that your experiences with Line DC, was less than perfect. I would like to extend my apologies that you did not feel welcome upon arrival and throughout the duration of your stay. We strive to ensure customer satisfaction, and it's evident that we fell short with you. I hope that you can allow us another chance in the future to correct our misfortunes it will be our greatest pleasure.

2/10 Horrible

Sayyed

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stay at the LINE LA almost every 6 weeks for the last 9 years and had never had a single complaint! The DC Line rooms are poorly kept up, receptionist are almost borderline rude, restaurant staff is mediocre and are not well versed in their jobs. Aziz
Séjour de 2 nuits en février 2024
Réponse de Ceda Johnson le 20 févr. 2024
Thank you for taking the time out to give us your feedback. It troubles me to hear that you were displease with your stay at Line DC, while we strive to ensure customer satisfaction, and it's evident that we fell short in your case. I will communicate your concerns to all the necessary departments so that we can bring up our level of service to future guest. Please be assured that your concerns will not go unnoticed. Thank you for choosing Line DC.

10/10 Excellent

Ming

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel.
Séjour de 2 nuits en février 2024
Réponse de Ceda Johnson le 14 févr. 2024
Thank you for Choosing Line DC Hotel. We really appreciate your feedback, and we're happy to hear to hear that you enjoyed your stay with us.

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The large common area serves as coffeehouse, bar, and restaurant. People come and sit all day. It’s incredibly festive, like a town square.
Séjour de 3 nuits en février 2024
Réponse de Front Office Team le 9 févr. 2024
Here at the Line we love to promote a sense of community within our space. Happy to hear you enjoyed your time with us! Please come again.

10/10 Excellent

christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 2 nuits en février 2024
Réponse de Front Office Team le 9 févr. 2024
Thanks so much for the feedback! Best wishes

6/10 Satisfaisant

Barbara

Voyage en couple
Les points forts : Propreté et équipements
One of the light bulbs in the room flickers (this has happened in other rooms during different stays). A knob is missing from a desk drawer so you can't open the drawer. Food from a previous guest was left by the front door for more than one day.
Séjour de 4 nuits en février 2024
Réponse de Ceda Johnson le 7 févr. 2024
We appreciate your feedback. It saddens me to learn that your stay was less than perfect during your time here with us. Maintenace has been made aware of your concerns. Thank you for choosing Line DC Hotel and we hope to see you again in the future.

10/10 Excellent

sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful historic property. The rooms that are updated while still keeping the character of the original building.
Séjour de 1 nuit en janvier 2024
Réponse de Ceda Johnson le 7 févr. 2024
Thank you for choosing Line DC Hotel. I'm so happy to hear that you enjoyed your stay. Please come again.

10/10 Excellent

Nina, New York

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel with nice staff and all conveniences.
Séjour de 2 nuits en février 2024
Réponse de Ceda Johnson le 7 févr. 2024
Thank you for choosing Line DC Hotel. I'm so happy to hear that you enjoyed your stay. Please come again.

10/10 Excellent

Claire

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ceda Johnson le 7 févr. 2024
Thank you for choosing Line DC Hotel. Please come again.

8/10 Bien

Michael, Olympia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A very nice hotel with the character in a well-renovated older building. Spacious rooms and windows that open! Great cafe and bar. FYI: I will not give 5 stars to any hotel that charges a resort fee especially when it has no resort amenities.
Séjour de 3 nuits en janvier 2024
Réponse de Ceda Johnson le 7 févr. 2024
Thank you for choosing Line DC hotel. We appreciate your feedback, it's very important to us. We hope that you stay with us in the future.

10/10 Excellent

Raymond

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, walkable, staff very nice
Séjour de 1 nuit en janvier 2024
Réponse de Ceda Johnson le 7 févr. 2024
Thank you for choosing Line DC Hotel. Please come again.

10/10 Excellent

Ibou

Séjour de 1 nuit en décembre 2023
Réponse de Front Office Team le 27 janv. 2024
We love that you enjoyed your stay! We hope your next visit with us is even better.

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great, except for the hidden fees.
Very nice, stylish, hotel in great location in Adam's Morgan. I would have given 5 out of 5 stars, but I was disappointed with the pricing/value. I booked on Hotels.com and was quoted $207 per night excluding fees and taxes. On Hotels.com I was charged a resort fee of $33.31 in addition to DC taxes so total was $271.32 on Hotels.com. Then, at the property, I paid an additional $60 room upgrade fee, $55 overnight parking fee, and $27 amenity fee, so including additional taxes, total of $156.21 paid at the property. Grand total of $427.53 for one night after being lured in by the $207 per night.
Séjour de 1 nuit en décembre 2023
Réponse de Ceda Johnson le 7 févr. 2024
Thank you for choosing Line DC Hotel. We appreciate your feedback. The hotel charges a daily resort fee of 27.00 a night plus the taxes, which would not have been included in the rate you booked with Hotels.com. I apologize if that wasn't properly relayed to you. Please call the hotel if you should have any additional concerns. Thank you.

10/10 Excellent

Hilary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Ceda Johnson le 7 févr. 2024
Thank you for choosing Line DC Hotel. Please come again.