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Avis sur Novotel Visakhapatnam Varun Beach Hotel

5 out of 5
Novotel Visakhapatnam Varun Beach Hotel
Beach Road, Visakhapatnam, Andhra Pradesh

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 108 avis sur 239." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 239." "
Note des voyageurs de 6 (Satisfaisant), d’après 28 avis sur 239." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 239." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 239." "

8,4/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

eric

Séjour de 2 nuits en mai 2023
Réponse de Dibendu le 10 juin 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bon choix
Idéalement situé face à la plage. Chambre confortable et vue magnifique. Le buffet du petit-déjeuner est copieux et le restaurant top niveau. Je recommande le Chicken Biriyani. La piscine est un atout ainsi que le distributeur de billets situé dans le lobby. Compter 50 roupies environ en rickshow depuis la gare ferroviaire et 200 roupies avec Ola Cab jusqu'à l'aéroport. Pratique, l'hôtel prête des vélos pour se ballader paisiblement.
Réponse de Sudarshan MOTUPALLE le 1 mars 2018
Cher Visiteur, Salutations de Novotel Visakhapatnam Varun Beach. Nous vous remercions d'avoir choisi Novotel comme hôtel préféré pour votre séjour à Vizag et d'avoir pris le temps de poster votre commentaire. Nous sommes très heureux que l'expérience globale de votre séjour soit excellente et heureux d'entendre notre petit déjeuner buffet ainsi que le poulet Biryani est à votre goût. Encore une fois merci de partager votre expérience de séjour avec nous et nous sommes impatients de vous accueillir dans un proche avenir. Sincères amitiés, Ravi RAI Directeur général

10/10 Excellent

Eric, Brunoy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hotel d'excellent niveau
Séjour très court, pour raisons professionnelles. L'hotel, par son emplacement (sur la plage), ses équipements (sport, piscine, restaurants), l'accueil et le professionnalisme du personnel, donne envie d'y retourner pour des vacances.
Réponse de Rajesh Gopalakrishnan le 4 août 2019
Thank you for your feedback

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de DK le 23 févr. 2024
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel well located near the metro. No bar but the country club minutes walk away is good. Pool with 4 sun beds is a nice option.
Séjour de 8 nuits en janvier 2024
Réponse de Lakshmi Sridhar, General Manager le 9 févr. 2024
Dear Valued Guest,Thank you for sharing your valuable feedback about our hotel on Trip Advisor.I am delighted to read that you are very happy with the food as well as facilities & services provided by our hotel. I am delighted to read that we could meet your expectations in terms of ambiance, hospitality, facilities & Food spread. Your appreciative comments will certainly be conveyed to my excellent team, and I am sure they will take it in a very positive way to maintain the higher levels of service standards. We certainly look forward to welcome you back in the near future at your hotel Novotel Visakhapatnam Varun Beach!Warm Regards,Lakshmi SridharGeneral Manager

10/10 Excellent

Vijay

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Lakshmi Sridhar, General Manager le 8 févr. 2024
Dear Valued Guest,Thank you for sharing your valuable feedback about our hotel on Trip Advisor.I am delighted to read that you are very happy with the food as well as the facilities & services provided by our hotel. I am delighted to read that we could meet your expectations in terms of ambiance, hospitality, facilities & Food spread. Your appreciative comments will certainly be conveyed to my excellent team, and I am sure they will take it in a very positive way to maintain higher levels of service standards. We certainly look forward to welcome you back in the near future at your hotel Novotel Visakhapatnam Varun Beach!Warm Regards,Lakshmi SridharGeneral Manager

8/10 Bien

Deepika

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The stay was great - it’s our sons favorite so we celebrated his birthday there. Everything was great but the front desk was very rude when we were checking in. Other than that our experience was fabulous.
Séjour de 2 nuits en janvier 2024
Réponse de Dibendu le 12 janv. 2024
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

6/10 Satisfaisant

Tejaswaroop

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Dibendu le 12 janv. 2024
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 Horrible

Nagaraja Reddy

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very poor service .no responsibility to the staff to provide information and not even getting back to the queries on the ask
Séjour de 1 nuit en décembre 2023
Réponse de Dibendu le 29 déc. 2023
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

8/10 Bien

Alexandre

Les points forts : Propreté et personnel et service
Minibar not workinf
The minibar (refrigerator) was not working since the 2nd day. The issue was reported by phone, but nothing was done, then we reported it personally at reception, still n nothing done. The problem was fixed only when we reported the issue to the manager.
Séjour de 7 nuits en décembre 2023
Réponse de Dibendu le 29 déc. 2023
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

Per-Ove

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Dibendu le 23 déc. 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

Arghya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Dibendu le 5 nov. 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 Bien

Puneet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Dibendu le 29 oct. 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

Satyanarayana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good
Séjour de 3 nuits en août 2023
Réponse de Dibendu le 1 sept. 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

Peter

Séjour de 8 nuits en août 2023
Réponse de Dibendu le 1 sept. 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

4/10 Médiocre

MANOJ

Voyage d’affaires
Les points faibles : Confort de la chambre
Substandard NOVOTEL
There was thumping noise in the room till midnight on all 3 nights I stayed here. The hotel staff first said it’s from the banquet hall, then they changed their stance and said it’s from a INOX theatre right behind the hotel. It was apparent they cannot do anything about it. So if you want to have a quite room and wish to sleep before the INOX has had its run till midnight, look for some place else. If putting up with a rumbling sound reverberating through the building is something that you like, this place has plenty of it.
Séjour de 1 nuit en août 2023
Réponse de Dibendu le 16 août 2023
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

Robin, Fort myers

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Novotel Vizag is a great modern hotel. Rooms were clean and staff was fantastic. Special. Shout out to the front desk manager who was very accommodating to all our needs. Even though a very busy hotel, when staff remembers your name, you always feel special. Second shout out to the dining room manager who had an amazing and contagious smile at all times. Ask her to tell you about her hometown Darjaleen, famous for its tea and she beams with pride. Will definetly stay again.
Séjour de 2 nuits en juillet 2023
Réponse de Dibendu le 21 juil. 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.Your kind words and very inspiring and will definitely enhance our energy to strive for the best. We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

2/10 Horrible

Bharadwaj

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst experience; stay away from this unclean, rude behaving staff hotel.
Séjour de 2 nuits en juillet 2023
Réponse de Dibendu le 21 juil. 2023
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

alpesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Dibendu le 21 juil. 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

Sudhir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay. The dinner at the roof top pan Asian restaurant was excellent. The staff was friendly and helped us all along the way.
Séjour de 2 nuits en juin 2023
Réponse de Dibendu le 10 juin 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

4/10 Médiocre

sunil

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very disappointing. Some of the amenities were closed . Like the terrace restaurant for renovation. the pool is not only for hotel guests but open for public who visit the restaurant.
Séjour de 2 nuits en juin 2023
Réponse de Dibendu le 10 juin 2023
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

4/10 Médiocre

Sujana

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Extremely dirty, noisy in the room day and night, broken fixture like clogged sinks, electrical plug points not working, very very disappointing
Séjour de 2 nuits en avril 2023
Réponse de Dibendu le 12 mai 2023
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

4/10 Médiocre

venkata

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was extremely disappointed with the cleanliness and of the room. I found that room was not cleaned before checkin and found multiple stain marks Kn floor shoes prints also found trash under bed. The checkin was terrible, hotel staff has no information and very less trained to handle customer requirements.
Séjour de 1 nuit en mars 2023
Réponse de Dibendu le 19 mars 2023
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 Horrible

Narasimha Prasad

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The terrible smell from the drainage and customer service is so poor
Réponse de Dibendu le 17 févr. 2023
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

ram prasad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Dibendu le 12 mars 2023
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

Ravi

Séjour de 1 nuit en décembre 2022
Réponse de Dibendu le 30 déc. 2022
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 Bien

Padma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beach view
Séjour de 2 nuits en décembre 2022
Réponse de Dibendu le 30 déc. 2022
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 Excellent

SIBI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the location and ambience. Liked room and it’s amenities. Food was good. Only 2 issues, (1) Electrical switches is little confusing. Ex: Bathroom light switches are located somewhere else. Recommend to mark (sign) to locate the exact one (2) Servers on the terrace restaurant are very slow. Taking too much time to deliver food. Also faced an issue while checking out (Kailas). He is not much knowledgeable. Took almost 30 minutes to figure out an issue with payment. Recommend to place someone who is more knowledgeable and more active one. But overall Novotel is best
Séjour de 4 nuits en octobre 2022

10/10 Excellent

srikanth

Séjour de 1 nuit en octobre 2022

2/10 Horrible

CHETAN

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not good room allotted
Séjour de 1 nuit en octobre 2022
Réponse de Dibendu le 22 oct. 2022
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

6/10 Satisfaisant

Sameer

Séjour de 1 nuit en août 2022

4/10 Médiocre

Krishna

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Worst experience in a 5 star hotel in my life.
On the first day, there was a dead fish swimming with me in the pool. No staff is around the pool to notice the dead fish and it took them time to react to mark the pool closed for maintenance. The handicap/ family toilet health faucet was cut and broken. I took my son and was unable to clean him. I then took him to the make toilet and the flush knob was broken. This was fixed temporarily by the cleaner and the next day i found it broken again. The in room dining were just not ready to serve my water in glass bottles as were available in the dining area. Took me a lot of arguments to get it done. The front desk have complementary golf at the EastPoint golf club. It took them 12 hours and repeated reminders to give me a letter to take with me to the golf club, which i was told was completely free. OH NO!!! It is not free and they dont know of any agreement. Upon calling the front desk they now tell me only Entry is free, WHILE THERE IS NO ENTRY FEE. The managers are just clueless. its a worst place to stay... though the building and view is good, the staff are clueless. There is no shower facility near the swimming pool... they have to walk on floor (slipping and falling health risk) to a rest room which was stinking the first day... then walk back on the wet floor. I have given them feedback to place a mat and hope they'll act on it before disaster srtikes someone.
Dead fish in the pool
broken health faucet in handicap / family room in lobby area
Broken flush in mens toilet in lobby area
Dead fish in swimming pool
Séjour de 4 nuits en août 2022
Réponse de Dibendu le 22 oct. 2022
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

8/10 Bien

kanaka

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de Dibendu le 27 août 2022
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 Bien

Sanjay

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall had a good stay , food, location, staff was good
Séjour de 4 nuits en août 2022
Réponse de Dibendu le 27 août 2022
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

6/10 Satisfaisant

Bala

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Room provided initially is not good..later moved to nice room.. there is some mis communication between the staff for lunch and dinner which created some discomfort
Séjour de 1 nuit en août 2022
Réponse de Dibendu le 27 août 2022
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 Horrible

Chandrashekargowda

Séjour de 1 nuit en juillet 2022
Réponse de Dibendu le 24 juil. 2022
Dear Mr. Gowda, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach during your recent visit to the city and reviewing us on this platform. This is disheartening to see that we could not match up to your expectation. please accept my unconditional apologies for the shortcomings. I would like to know more about the experience you ha in our hotel, I tried reaching out to you but was unsuccessful. Request you to get in touch with me at your convenience and we can discuss further. We look forward welcoming you back to Novotel Visakhapatnam and curate an exceptional experience. Stay Well! Warm regards, Dibendu

4/10 Médiocre

Ravi, Buffalo Grove

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It is very near to the beach and in prime location. But I didn't like the in room dining service. After the order is placed, the food came after 1.5hrs and it is too expensive. The phone in the room didn't work properly when I wanted to call the other rooms. And finally, the most important thing, WiFi did not work at all in my phone when I went to other floors or rooms where my other family members stayed.
Séjour de 2 nuits en juin 2022
Réponse de Dibendu le 16 juil. 2022
Dear Ravi, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that we could not deliver our brand promise for which we are known for years. Please accept my sincere apologies for the shortcomings. I would like to assure you that your feedback is taken very seriously and we will work hard with our team to improve upon all parameters. We look forward welcoming you back with us and curate a seamless experience in near future. Stay Well!

2/10 Horrible

Mohan

Séjour de 2 nuits en juillet 2022

10/10 Excellent

Lakshmi

Séjour de 2 nuits en juin 2022
Réponse de Dibendu le 16 juil. 2022
Dear Lakshmi, Greetings from Novotel Visakhapatnam Varun Beach! We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform. We look forward to welcoming you for another amazing and memorable sojourn among us in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 Horrible

Amit

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Dibendu le 20 juin 2022
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

4/10 Médiocre

Prasad

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Room service terrible. Just to get a coffee it takes 1/2 hour and on top of that instead of charging to my room, insisting on paying with cash then and there itself. Felt very cheap. For a star hotel, having a credit card on their file, this is ridiculous. Don’t promote this property.
Séjour de 1 nuit en juin 2022
Réponse de Dibendu le 20 juin 2022
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

4/10 Médiocre

priyasheel

Séjour de 1 nuit en mai 2022

4/10 Médiocre

Lokeswararao

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Checkin process and overall staff’s customer service
Séjour de 1 nuit en mai 2022
Réponse de Dibendu le 20 juin 2022
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 Horrible

Rajgopal R

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible room service don’t clean until call them and scream at them
Séjour de 3 nuits en mai 2022
Réponse de Dibendu le 20 juin 2022
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 Horrible

Lokeswararao

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The service was horrible. The front desk and reservation team were rude couldn’t of much help. Language barrier was a factor. They need to provide avenues for covid tests for international travelers.
Séjour de 3 nuits en mai 2022
Réponse de Dibendu le 20 juin 2022
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 Horrible

Kumar

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Except for the location everything else from staff to food to overall experience is bad.
Séjour de 2 nuits en avril 2022
Réponse de Dibendu le 15 mai 2022
Dear valued Guest, Thank you for choosing to stay at Novotel Visakhapatnam Varun Beach and reviewing us on this platform. I cane see from your review that we could not meet your expectation in terms of customer service and food quality. Please accept my sincere apologies for the shortcomings. We strive to provide a peerless experience to each and every guest and your feedback is taken very seriously. We lookforward to welcome you back in near future and create a memorable experience for you. Stay Well! Warm regards, Dibendu

2/10 Horrible

vishnukiran

This property is five star charges with 3 star facilities. In my two nights stay i did notice they disconnected room service phone when ever they want.
Séjour de 2 nuits en avril 2022
Réponse de Dibendu le 15 mai 2022
Dear Valued Guest, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that we could not match up to your expectation. Please accept my sincere apologies for the inconvenience caused during your stay. We assure you that we will strengthen our process on that. We lookforward to welcome you back in near future and create a memorable experience for you. Stay Well! Warm regards, Dibendu

6/10 Satisfaisant

vijay

Voyage d’affaires
Les points forts : Propreté et personnel et service
Safe and friendly staff, food options and quality not good
Séjour de 1 nuit en avril 2022
Réponse de Ravi Rai le 12 avr. 2022
Dear Vijay, Greetings from Novotel Visakhapatnam Varun Beach! We very much appreciate your comments regarding your stay at the Novotel Visakhapatnam Varun Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your highlighted concern is been taken very seriously and will ensure we will put corrective measures in place. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, Ravi Rai Cluster General Manager

10/10 Excellent

JAITUN

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Cleaness, service, location and environment
Séjour de 2 nuits en avril 2022
Réponse de Ravi Rai le 12 avr. 2022
Dear Jaitun, Greetings from Novotel Visakhapatnam Varun Beach! We very much appreciate your comments regarding your stay at the Novotel Visakhapatnam Varun Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, Ravi Rai Cluster General Manager

6/10 Satisfaisant

Appu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2022
Réponse de Ravi Rai le 19 mars 2022
Dear Appu, Greetings from Novotel Visakhapatnam Varun Beach! At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. Your feedback is been taken very seriously and will ensure we will put corrective measures in place. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us. Best Regards, Ravi Rai Cluster General Manager