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Avis sur Residenza Palazzo Brenzoni

Residenza Palazzo Brenzoni
Via Duomo 13, Verona, Provincia di Verona

Avis

10

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 74 avis sur 81." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 81." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 81." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 81." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 81." "

9,8/10

Propreté

10/10

Personnel et service

9,8/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

stefan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très jolie, bien localisé.
Séjour de 2 nuits en février 2024
Réponse de Mattea le 25 févr. 2024
Dear Stefan, thank you for taking the time to share your feedback with us. We are glad you had a nice stay in Verona and we hope to see you again. All the best!

10/10 Excellent

Ornella

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tt était parfait ,merci pour ce magnifique séjour
Séjour de 2 nuits en août 2021
Réponse de RPB le 27 août 2021
Dear Ornella, thank you very much for your feedback, which is very important for us. We really hope to see you again. Best regards Residenza Palazzo Brenzoni

10/10 Excellent

RENE

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en juillet 2021
Réponse de RPB le 27 juil. 2021
Dear Rene, thank you very much for your feedback. We hope you will our welcome guest in the future. Best regards Residenza Palazzo Brenzoni

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful room in nice secure building. Outstanding staff. Need to turn lock when getting key.
Séjour de 7 nuits en mai 2024
Réponse de Mattea le 28 mai 2024
Dear Jason, thank you for sharing your positive feedback with us. I am delighted you enjoyed your stay at Palazzo Brenzoni! Please let us know if you will come back to Verona, we will be happy to host you again. All the best

10/10 Excellent

Dave

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location. No parking at hotel - 12 minutes walk.
Séjour de 3 nuits en mai 2024
Réponse de Mattea le 13 mai 2024
Dear Dave, thank you for your feedback. We are pleased you enjoyed your stay with us. We understand the inconvenience regarding the parking. Unfortunately in Verona's city center is difficult to find a spot. We try to do our best to drive the guests to our garage located 1.2km away from the Residence. We wish you all the best, kind regards

10/10 Excellent

Azusa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ホテルのスタッフはとても親切でした。深夜に到着しましたが、鍵の受け取り方の動画を送ってくれました。部屋は広くて綺麗で、窓からは中庭の日差しが差し込み、とても素敵な部屋でした。中心部からは徒歩10分ほどです。徒歩5分ほどのところにスーパーがあり、周囲には飲食店があり、便利に過ごせました。次にベローナに来た時もここに泊まろうと思いました。 なおWi-Fiの電波が弱いので、オンラインで仕事などをするには不向きです。ただイタリアはどこも建物内は電波が弱いので、このホテルの問題ではなくイタリアの通信の問題です。
Séjour de 4 nuits en mars 2024
Réponse de Mattea le 18 mars 2024
Dear Azusa, thank you for your kind words.We are thrilled to hear that you had a positive experience and it's wonderful to know that the natural sunlight streaming in added to your comfort.We really apologise for the inconvenience with the wi-fi. We understand the importance of staying connected and we are continuously working to improve our connectivity options for our guests.Looking forward to welcoming you back on your next trip in Verona. Best regards!

10/10 Excellent

Gisela, Sugar Land

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Palazzo Brenzoni was great! The property manager was very nice and accommodating. Grazie mille
Séjour de 11 nuits en décembre 2023
Réponse de Silvia le 10 janv. 2024
Dear Gisela ,we are glad to know that you have appreciated our apartment and you have spent such a great stay at our Residenza, where we hope to meet you soon again! A big hug!

10/10 Excellent

Erin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and wonderful hosts
The 3 days here were the best of our 10 day trip to Italy. Not only was the location great, Silvia was so helpful. I am in the hospitality industry and own a handful of short term rentals, and was very impressed! Thank you again!
Séjour de 3 nuits en décembre 2023
Réponse de Silvia le 29 déc. 2023
Hi Erin, thank you so much for your wonderful words! It’s great to hear that you had a positive experience at Palazzo Brenzoni. I hope to meet you soon again! A big hug!

8/10 Bien

Vineeta

Séjour de 2 nuits en novembre 2023
Réponse de Silvia le 19 déc. 2023
Dear Vineeta, I'm grateful that you took the time to share your feedback with us. I hope to be able to welcome you back very soon.I wish you all the best.A presto

8/10 Bien

Maija

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stylish and unique, yet cosy. Location perfect, because in the heart of the historical center but quiet, and away from the biggest turist crowds. This is our place to stay in Verona! Very friendly service!
Séjour de 5 nuits en octobre 2023
Réponse de Luca le 23 oct. 2023
Dear Maija,thank you for the excellent opinion expressed towards the structure and our staff.We are delighted that your holiday was great and relaxing and we hope that you can repeat the experience in the future.Greetings.

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was one of our best accommodation places on our 4 week tour. Perfect for our family of 5 adults
Séjour de 3 nuits en septembre 2023
Réponse de Silvia le 4 oct. 2023
Dear Ian,thank you to you for have chosen our hotel for your Italian holidays! We are glad to know that you had such a good stay and we hope you will be our Guest the next time you’ll be in Verona! Best regards.

10/10 Excellent

Sylvie

Voyage en couple
Trop biens
Séjour de 2 nuits en septembre 2023
Réponse de Silvia le 2 oct. 2023
Dear Sylvie.I'm so grateful that you took the time to share your feedback with us and we hope that you can repeat the experience in the future. A presto! Ciao!!!

10/10 Excellent

ami

Les points forts : Propreté
Séjour de 2 nuits en septembre 2023
Réponse de Silvia le 2 oct. 2023
We are glad to know that you had such a good stay and we hope you will be our Guest the next time you’ll be in Verona! Best regards.

10/10 Excellent

Gwynneth

Séjour de 3 nuits en septembre 2023
Réponse de Silvia le 18 sept. 2023
Dear Gwynneth we are so grateful that you took the time to share your feedback with us. It’s our pleasure to serve costumers like you . We hope to be able to welcome you back soon.”

10/10 Excellent

Thierry

Séjour de 2 nuits en août 2023
Réponse de Silvia le 26 août 2023
Dear Thierry, thank you for your positive evaluation. I'm very happy that your vacation was enjoyable and I hope you can repeat the experience in the future. Un caro saluto da Verona.

10/10 Excellent

Aurelio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the most amazing personalized hotels I ever stayed. From the location to the room decor to Silvia, our host. We will sure recommend and come back soon.
Séjour de 2 nuits en août 2023
Réponse de Silvia le 24 août 2023
Grazie , grazie, grazie!!!Your words make me full of joy! Our guests are very important to me and I do my best to make their stay special. I look forward to seeing you soon. Un abbraccio

10/10 Excellent

Aurelio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The most amazing hotel we stay in! Silvia could not be more helpful and pleasant. Room are personalized and very well decorated. I am a fine arts conservator, the art is original and contemporary. I totally recommend.
Séjour de 2 nuits en août 2023
Réponse de Silvia le 23 août 2023
Aurelio, thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves.It’s our pleasure to serve costumers like you. In the future, if you decide to return with your beautiful family to Italy , I hope you will be our guest again. A big hug to everybody.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful apartment 6 min walk from the center of the town. Stylish, updated, Very clean, convenient and fabulous customer service. Sylvia was wonderful.
Séjour de 2 nuits en août 2023
Réponse de Silvia le 17 août 2023
Dear Mark, I' am very grateful for your review. It makes me very happy to know that you spent good times in our Residenza and I hope you will be our welcome guests again in the future. Best regards to you and your beautiful family !!

10/10 Excellent

Joseph

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was great. Silvia, the property’s caretaker, was very nice and easy to work with. At a small extra price, parking was convenient around the corner. The building was beyond beautiful and easy walking distance to most sites. We’re very happy with our stay.
Séjour de 3 nuits en juillet 2023
Réponse de Silvia le 31 juil. 2023
Mr Joseph, thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon

10/10 Excellent

Jannicke-Marie

Séjour de 2 nuits en juillet 2023
Réponse de Silvia le 29 juil. 2023
Hi! I'm so grateful that you took the time to share your feedback with us. I hope you will visit us again on your next vacation to Verona. A presto

10/10 Excellent

Tristan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juillet 2023
Réponse de Silvia le 26 juil. 2023
We really appreciate you sharing your review of our service and we are grateful that you took the time to leave us a review. Thanks a lot!We sincerely hope you enjoyed your stay. Looking forward to welcoming you again soon.

10/10 Excellent

Maisie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Silvia le 9 juil. 2023
Dear Maisie, I’m grateful that you took the time to leave us a review. Thanks a lot!We sincerely hope you enjoyed your stay. Looking forward to welcoming you again soon.

8/10 Bien

Mary

Séjour de 2 nuits en juin 2023
Réponse de Silvia le 13 juil. 2023
Dear Mary, we really appreciate you sharing your review of our service. Thank you!

10/10 Excellent

Hanna

Séjour de 3 nuits en juin 2023
Réponse de Silvia le 20 juin 2023
Dear Hanna, we really appreciate you sharing your review of our service. Thank you! We hope to be able to welcome you back very soon.” A presto

10/10 Excellent

Håkan

Séjour de 2 nuits en juin 2023
Réponse de Silvia le 12 juin 2023
Dear Hakan, we really appreciate you sharing your review of our service. Thank you! We are glad to know that you had such a good stay and we hope you will be our Guest the next time you’ll be in Verona! Best regards.

10/10 Excellent

S

Séjour de 2 nuits en mai 2023
Réponse de Silvia le 1 juin 2023
Dear Guest,thank you for the excellent opinion expressed towards the structure and our staff.We are delighted that your holiday was great and we hope that you can repeat the experience in the future.Greetings.

10/10 Excellent

Teemu

Séjour de 2 nuits en avril 2023
Réponse de Silvia le 9 mai 2023
Sear Teemu, we sincerely thank you for taking the time to share your thoughts with us and I hope to be able to welcome you back very soon.” Silvia

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Appartment in the old town of verona, host was lovely, would definitely use again, bellissimo!!!
Séjour de 3 nuits en avril 2023
Réponse de Silvia Facchini le 21 avr. 2023
Dear Karen,thank you for the excellent opinion expressed towards the structure and our staff.We are delighted that your holiday was great and we hope that you can repeat the experience in the future.A prestoSilvia

10/10 Excellent

Kim Allen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent place!
Séjour de 3 nuits en avril 2023
Réponse de Silvia Facchini le 10 avr. 2023
We really appreciate you sharing your review of our service. We hope you will be our Guest the next time you’ll be in Verona! Best regards. Silvia

10/10 Excellent

Bonnie

Séjour de 3 nuits en avril 2023
Réponse de Silvia Facchini le 10 avr. 2023
Dear. Bonnie ,we are glad to know that you have appreciated our apartment and you have spent such a great stay at our Residenza, where we hope to meet you soon again! A big hug!

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The suite was very spacious and comfortable.
Séjour de 2 nuits en mars 2023
Réponse de Silvia Facchini le 5 avr. 2023
Dear Kevin, thank you so much for your very kind words – we are all delighted that enjoyed your visit. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. A presto. Silvia

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2023
Réponse de Silvia le 23 mars 2023
Dear Maria ,thank you for have chosen our Residenza for your Italian holidays! We are glad to know that you had such a good stay and we hope you will be our Guest the next time you’ll be in Verona! Best regards.

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay in stylish Veronese apartment
We were very impressed at being met by the lovely Silvia when we arrived early evening with our taxi. The apartment was beautiful, tastefully refurbished, comfortable and far more central than we had anticipated. The help with booking the taxi for our return was also very much appreciated. We hope to return.
Séjour de 4 nuits en décembre 2022
Réponse de Silvia Facchini le 9 janv. 2023
Dear Caroline, thank you for your review.!!!! I 'm really happy to hear that you had a good time. We look forward to seeing you again in Verona. Ciao e a prestoSilvia

10/10 Excellent

Gabriella

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My boyfriend and I are in love with this hotel. I wholeheartedly recommend this hotel to anyone, I’ve been telling all my friends and family to stay at this boutique hotel if they were to ever go to Verona! Our train arrived late and the manager (I think her name is Silvia) waited for us! She is so kind and helpful. The boutique hotel is located 10 minutes walking (more north) of the Verona Arena! The streets are super clean and safe to walk at night! There are a bunch of restaurants nearby. The bed is super comfy and the interior design is gorgeous!! I 1000/10 recommend this hotel, I can’t wait to go back!
Séjour de 2 nuits en septembre 2022
Réponse de Silvia le 18 oct. 2022
Hi Gabriella, thank you much from the deep of my heart for your beautiful review. I’m glad that you and your boyfriend enjoyed your stay in our Residenza and in Verona as well. I hope to see you in the next future. It was a really pleasure to have you as our guests. A warm greeting. Silvia

10/10 Excellent

Sandi

Séjour de 3 nuits en octobre 2022
Réponse de Silvia Facchini le 12 oct. 2022
Dear Mr Sandi, thank you for your positive review and for choosing Residenza Palazzo Brenzoni. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Best regards.

10/10 Excellent

Gudrun

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Besser gehts nicht.....
Séjour de 4 nuits en octobre 2022
Réponse de Silvia Facchini le 10 oct. 2022
Dear Gudrun and Thomas, thank you for your positive review and for choosing our apartments . I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in Palazzo Brenzoni. I wish you all the best!Take care.

10/10 Excellent

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Lovely Property in the Historic Sector and close to the shops and restaurants and bars. If you wish to use the rail station it is about a 30 minute walk to the station although there are taxis and buses. Silvia was very helpful in answering our queries.
Séjour de 7 nuits en septembre 2022
Réponse de PB le 3 oct. 2022
Dear Gary,thai you very much for your perfect feedback, which is very important for us. We really hope to see you again as very welcome guests.Many thank and regardsResidenza Palazzo Brenzoni

8/10 Bien

Simon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Residenza Palazzo Brenzoni is a very nice set of holiday apartments - ours having a large kitchen, dining and sitting area (with a large TV) and sofa bed; and a separate bedroom and bathroom. Very comfortable with everything you need for a few day's stay (dishwasher, washing machine, fridge, coffeemaker and kettle). It is situated very close to the Duomo and the famous stone bridge. The centre (absolutely amazing, picturesque place) is very close and well worth a visit. Absolutely blown away be Verona - was here for work (conference) and a few days holiday. Only a couple of things could be improved (a slight leak around the shower door and intermittent electricity going off - for a few seconds now and then). Would thoroughly recommend these apartments) - lovely place.
Séjour de 7 nuits en septembre 2022
Réponse de PB le 27 sept. 2022
Dear Simon,thank very much for your detailed feedback, which is very important for us. We are sorry for the slight leak around the shower door and the intermittent electricity. We will take care about them, thank to your report.Many thank and regardsResidenza Palazzo Brenzoni

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles klopt aan deze accomodatie. Locatie is top. Uitrusting compleet. Stijl en inrichting op hoog niveau.
Séjour de 2 nuits en septembre 2022
Réponse de PB le 19 sept. 2022
Dear Peter,thank you very much for your perfect feedback! We really hope to see you in Verona as very welcome guests!Many thank and regards.Residenza Palazzo Brenzoni

10/10 Excellent

Anthony

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely fantastic property located in the heart of Verona. The accommodations are refined in a unique and serene building punctuated with history. Staff was stellar, always willing to assist and completely heartfelt in approach and delivery.
Séjour de 3 nuits en septembre 2022
Réponse de PB le 16 sept. 2022
Dear Anthony,thank you very much for your marvelous feedback, which is very important for us. we really hope to see you again in Verona as very welcome guest.Many thank and regardsResidenza Palazzo Brenzoni

10/10 Excellent

Reeta

Séjour de 3 nuits en septembre 2022
Réponse de PB le 19 sept. 2022
Dear Resta,thank you very much for your feedback, which is very important for us! We really hope to see you in Verona as very welcome guests!Many thank and regards.Residenza Palazzo Brenzoni

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very helpful staff, great location, nicely furnished, with parking at additional cost. Highly recommend for your stay in Verona. Feedback to managers - apartment could use a toaster and microwave. Not a deal breaker in our opinion.
Séjour de 2 nuits en septembre 2022
Réponse de PB le 14 sept. 2022
Dear Elisabeth,thank you very much for your feedback and also regarding your suggestion for toaster and microwave.Best regardsResidenza Palazzo Brenzoni

10/10 Excellent

Diana, Havertown

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful building.
Séjour de 3 nuits en septembre 2022
Réponse de PB le 14 sept. 2022
Dear Diana,thank you very much for your feedback, very important for us. We hope to see you again in Verona as really welcome guest.Residenza Palazzo Brenzoni

10/10 Excellent

lawrence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful honeymoon apartment
A stunning apartment in a fantastic location.
Séjour de 2 nuits en septembre 2022
Réponse de PB le 12 sept. 2022
Dear Lawrence,many thank for your feedback, very important for us! We really hope to see you again in Verona as very welcome guest!Best regardsResidenza Palazzo Brenzoni

10/10 Excellent

Victoria

Séjour de 2 nuits en septembre 2022
Réponse de PB le 12 sept. 2022
Dear Victoria,thank you for your feedback, very important for us.Residenza Palazzo Brenzoni

10/10 Excellent

Jutta

Séjour de 3 nuits en août 2022
Réponse de PB le 25 août 2022
Dear Jutta,thank you very much for your feedback!We really hope that you will came again in our Residenza as very welcome guest.Best regardsResidenza Palazzo Brenzoni

10/10 Excellent

Shaun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location at north of old city, very stylish and comfortable rooms with aircon. Concierges very helpful. All you need to explore the wonderful city of Verona.
Séjour de 3 nuits en juillet 2022
Réponse de PB le 3 août 2022
Dear Shaun, thank you very much for your feedback which corresponds exactly to reality and it's very important for us! We really hope to see you again in our Residenza sa very welcome guest. Many thank and regards Residenza Palazzo Brenzoni

10/10 Excellent

Mei Ling

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
It is a lovely apartment, fully equipped. well maintenance, warm homey ambience.Walking distance to downtown. I’ll stay here again when come back to Verona.
Séjour de 2 nuits en juillet 2022
Réponse de PB le 1 août 2022
Dear Mei Ling, thank you very much for your excellent feedback, very important for us. We are also very happy that you wrote: warm homey ambience, as that was the feeling that we would like to comunicate to our guests. You will be always very welcome guest in Palazzo Brenzoni: we will wait for you. Best regards Residenza Palazzo Brenzoni

10/10 Excellent

Stephen

Séjour de 10 nuits en juillet 2022
Réponse de PB le 28 juil. 2022
Dear Stephen, thank very much for your best feedback. We really hope to see you again in Palazzo Brenzoni as very welcome guests. Best regards Residenza Palazzo Brenzoni

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alles perfekt ! Vielen Dank !
Séjour de 2 nuits en juillet 2022
Réponse de PB le 18 juil. 2022
Dear Sir or Madam, thank you very much for your feedback, very important for us. Best regards Residenza Palazzo Brenzoni