Dear LucyThank you for sharing your detailed feedback with us. We're thrilled to hear that you enjoyed the beauty of our location and the comfort of our rooms, especially with the stunning views they offer. It's heartening to know that you found our swimming pool and sauna facilities to your liking as well.However, we're truly sorry to learn about your disappointment with the lack of spa treatments, food options, and organized activities during your stay. Your comments about the unmanned activity desk and the unavailability of kayaks stored on-site are duly noted, and we apologize for any inconvenience caused. We'll certainly address this with our team to ensure better coordination and assistance in the future.Regarding dining options, we understand your concerns about the limited choices and the pricing, especially during peak seasons. Your feedback will be shared with our team for improvement.We appreciate your insights as they help us to continually enhance the guest experience. We hope to have the opportunity to welcome you back for a more enriching stay in the future.Warm regards,

Dear DavidThank you sincerely for taking the time to share your experience with us. We're elated to hear that you found our scenic surroundings to your liking. However, it deeply concerns us to learn that your bedding and shower experience fell short of expectations. We understand the importance of a comfortable sleep and a refreshing shower, and we apologize for any inconvenience this may have caused. Your feedback is invaluable, and rest assured, we will address this promptly to ensure that every aspect of your stay meets the highest standards.On a brighter note, we're thrilled that you enjoyed our culinary offerings! It brings us joy to hear that you found the food excellent.We genuinely appreciate your feedback and hope to welcome you back soon for an improved experience.Warm regards,