Avis sur The Sankara Resort by Pramana
The Sankara Resort by Pramana
Banjar Kumbuh, Desa Mas, Ubud, Bali
Avis
9,4
Exceptionnel
9,4/10
Propreté
9,8/10
Personnel et service
9,2/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en couple
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 11 déc. 2023
Dear Marie-France,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. Once again, I would like to thank you for your kind words and for choosing our hotel for your recent stay. We truly value your feedback as it helps us continuously improve our services and ensure that our guests have a memorable experience.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.Warm regards,Desak Lia HaryatiResort Manager
10/10 Excellent
NICOLAS, ST AUGUSTIN
Voyage en groupe, Voyage en couple
20 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NICOLAS
Séjour de 12 nuits en novembre 2022
Réponse de Nopita Dewi le 16 mars 2023
Dear Mr. Nicolas, Thank you for choosing us, we are very glad to heard your review. We hope you have a pleasant stay during with us Looking forward to welcoming you soon in our home
10/10 Excellent
Nicolas
Voyage en famille
15 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Endroit paradisiaque
Nicolas
Séjour de 4 nuits en août 2022
Réponse de Dayu le 16 août 2022
Dear Mr.Nicolas Murano
Thankyou for choosing us, we are very glad to heard your review. We hope you have a pleasant stay during with us
Looking forward to welcoming you soon in our home
6/10 Satisfaisant
Joao, Suisse
Voyage en famille avec de jeunes enfants
22 sept. 2019
Les points forts : Propreté, personnel et service, équipements
Joao
Séjour de 5 nuits en septembre 2019
Réponse de sankara Resort le 25 sept. 2019
Dear Mr/Mrs. Joano,
Warmest greeting from Sankara Resort and Spa , Thank you for choosing during your vacation to Bali and spent your holiday in here thank you for giving us your advise and review we do apologize for the inconvenience stay been caused since our location is near the Pub, but we received well your review and we will report it to the our superior. it would be great to have you back again in Sankara Resort and Spa or we hope that you will find the accommodation that met with your expectation one day.
Regard,
Sankara Resort
8/10 Bien
benedicte, RENNES
12 sept. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Bel établissement
benedicte
Séjour de 1 nuit en septembre 2018
10/10 Excellent
Hélène, Sélestat
11 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel magnifique
Hélène
Séjour de 5 nuits en septembre 2018
10/10 Excellent
Voyageur vérifié
27 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juin 2018
10/10 Excellent
Nadia, Marseille
12 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel tres agreable , au calme tres reposant.
Nadia
Séjour de 14 nuits en mars 2018
6/10 Satisfaisant
Marjorie
5 janv. 2018
Pas aussi bon qu’espéré
Marjorie
Séjour de 5 nuits en décembre 2017
10/10 Excellent
Patrice, Courbevoie
14 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel !
Patrice
10/10 Excellent
Grégoire
21 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grégoire
8/10 Bien
luc, Noumea nouvelle caledonie
20 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastique sejour
luc
8/10 Bien
Nicolas
23 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicolas
10/10 Excellent
Jérémie, Paris
1 oct. 2015
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
excellent service
Jérémie
10/10 Excellent
Voyageur vérifié
14 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Ketut le 22 août 2015
Dear Lovely Guest,
warmest greeting from Sankara Ubud Resort a peaceful living Managed by Satyam Hospitality.
Thank you for staying and choosing Sankara Ubud for your holiday in Bali.
10/10 Excellent
Melanie, Poitiers
5 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Melanie
Réponse de Ketut le 8 août 2015
Cher beau commentaires Melanie, chauds salutation de Sankara Ubud une vie paisible. Je vous remercie beaucoup pour votre gentil commentaire. Nous sommes heureux d'entendre que vous avez apprécié le séjour pendant avec nous. Nous espérons avoir le temps de souhaiter la bienvenue et livraison notre meilleur dans le prochain proche avenir à sankara. Encore une fois, Merci d'avoir choisi de sankara. À bientôt.
10/10 Excellent
Jeremie
4 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeremie
Réponse de Ketut le 11 avr. 2015
Thank you for staying at Sankara and hope have the opportunity to welcoming you back again at Sankara
10/10 Excellent
Nacim, Yvelines
11 mai 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réel havre de paix
Nacim
Réponse de Ketut le 28 mars 2015
Dear Our Lovely Guest Nacim,
Warmest greeting from Sankara Ubud Resort a peaceful living
Thank you very much for staying at sankara and your nice comment. we hope have the opportunity to welcoming you back at sankara soon.
see you again!!
10/10 Excellent
Nacim, Yvelines
30 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réel havre de paix
Nacim
Réponse de Ketut le 28 mars 2015
Mon cher notre invité belle, plus chaude Salutation de Sankara Ubud Resort une vie paisible je vous remercie beaucoup pour votre séjour et en choisissant Sankara pour vos vacances à Ubud. Nous sommes heureux d'avoir le temps de rencontrer et de livraison notre hospitalité pendant vos vacances à Bali. Notre spa est déjà fini et capable de prendre notre invité belle avec service authentique balinaise.
Une fois de plus, je vous remercie et nous espérons avoir l'occasion de vous accueillir bientôt de retour à Sankara.
10/10 Excellent
Muhammad
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muhammad
Séjour de 2 nuits en mai 2024
Réponse de Desak Lia Haryati - Resort Manager le 21 mai 2024
Dear Muhammad,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Nothing makes us happier than to learn that you enjoyed your stay and shared your experience. We are happy to hear that we could mark your expectation.We truly appreciate that you have put the credits to where it belongs. Our team is amazing, they make our home what it is. We passed your compliment to all our talented team members and they overjoyed to learn that their work is being appreciated.Along with The Sankara Resort & Spa family, we hope to welcome you back home in the near future.Till then, our best wishes for you.Best regards,Desak Lia HaryatiResort Manager
8/10 Bien
MIE
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MIE
Réponse de Desak Lia Haryati - Resort Manager le 9 mai 2024
Dear Mie,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback with us. We are delighted to hear that despite your busy schedule, you had a comfortable and pleasant stay at our hotel. Your positive comments are greatly appreciated and serve as a testament to our commitment to providing exceptional service to our guests.We are thrilled that you enjoyed your perfect and clean room also breakfast our Kumbuh Restaurant. It brings us joy to know that these small gestures made your stay even more special. Hopefully you will try our lunch or dinner at our restaurant on the next stay.
8/10 Bien
Pamela
Voyage en groupe
30 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Pamela
Séjour de 5 nuits en avril 2024
Réponse de Desak Lia Haryati - Resort Manager le 9 mai 2024
Dear Pamela,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback with us. We are delighted to hear that despite your busy schedule, you had a comfortable and pleasant stay at our hotel. Your positive comments are greatly appreciated and serve as a testament to our commitment to providing exceptional service to our guests.It was a pleasure to have you as our guests, and we hope to valuable stay. And for the air conditioner we have fix and and currently goes well. It If there is anything else we can assist you with, please do not hesitate to let us know.
10/10 Excellent
Yoshihiro
28 avr. 2024
Yoshihiro
Séjour de 5 nuits en avril 2024
Réponse de Desak Lia Haryati - Resort Manager le 9 mai 2024
Dear Yoshihiro,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. I am delighted to hear that you had such a lovely time during your stay. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.
10/10 Excellent
Sylvia
Voyage en groupe
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvia
Séjour de 3 nuits en avril 2024
Réponse de Desak Lia Haryati - Resort Manager le 22 avr. 2024
Dear Sylvia,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback with us. And we are very happy that you have choose us during your stay in Bali hopefully your stay will memorable. We are delighted to hear that despite your busy schedule, you had a comfortable and pleasant stay at our hotel. Your positive comments are greatly appreciated and serve as a testament to our commitment to providing exceptional service to our guests.Guest satisfaction is our top priority, and we always strive to create a serene and peaceful environment for our guests to relax and unwind. Please know that we are working closely with the local authorities to minimize the impact on our guests' experience, and we appreciate your understanding.Until then, our best wishes to you.
8/10 Bien
Arashi
15 avr. 2024
Les points forts : Personnel et service
Arashi
Séjour de 4 nuits en avril 2024
Réponse de Desak Lia Haryati - Resort Manager le 22 avr. 2024
Dear Arashi,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Thank you so much for taking the time to visit us recently and for writing such a lovely review of your experience.We look forward to welcoming you back home again to our home. Life is a journey.
10/10 Excellent
Mathew
3 avr. 2024
Mathew
Séjour de 3 nuits en mars 2024
Réponse de Desak Lia Haryati - Resort Manager le 9 mai 2024
Dear Mathew,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Nothing makes us happier than to learn that you enjoyed your stay. We are happy to hear that we could mark your expectation.Along with The Sankara Resort & Spa family, we hope to welcome you back home in the near future.Till then, our best wishes for you.
8/10 Bien
Jyoti
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jyoti
Séjour de 4 nuits en mars 2024
Réponse de Desak Lia Haryati - Resort Manager le 22 avr. 2024
Dear Jyoti,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback with us. We are delighted to hear that despite your busy schedule, you had a comfortable and pleasant stay at our hotel. Your positive comments are greatly appreciated and serve as a testament to our commitment to providing exceptional service to our guests.Guest satisfaction is our top priority, and we always strive to create a serene and peaceful environment for our guests to relax and unwind. Please know that we are working closely with the local authorities to minimize the impact on our guests' experience, and we appreciate your understanding.It was a pleasure to have you as our guests, and we hope to welcome you back in the future for another memorable stay. If there is anything else we can assist you with, please do not hesitate to let us know.
10/10 Excellent
Yoanna
29 mars 2024
Yoanna
Séjour de 7 nuits en mars 2024
Réponse de Desak Lia Haryati - Resort Manager le 22 avr. 2024
Dear Yoanna,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.It is certainly a delight to hear that you thoroughly enjoyed your honeymoon stay with us. Our ultimate goals are to ensure your satisfaction and try to create memorable experiences for our guests. By having, your review we imagine many guests will book a stay with us as a result of reading your post.We hope to welcome you back home to our home in the near future.
8/10 Bien
Shaneel
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shaneel
Séjour de 4 nuits en mars 2024
Réponse de Desak Lia Haryati - Resort Manager le 22 avr. 2024
Dear Shaneel,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectation.We look forward to welcoming you back home in the near future.Till then, our best wishes for you.
10/10 Excellent
Kieran
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kieran
Réponse de Desak Lia Haryati - Resort Manager le 20 mars 2024
Dear Kieran,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living. Thank you for taking the time to share your feedback about your recent stay at our resort. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you. I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay. If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.
8/10 Bien
Marilyn
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marilyn
Séjour de 3 nuits en mars 2024
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Marilyn,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience. Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectation. We look forward to welcoming you back home in the near future. Till then, our best wishes for you.
10/10 Excellent
Danielle
Voyage en famille
3 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Danielle
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Ms. Karen Cheryl,Om swastiastu..Warmest greeting from Sankara Resort & Spa, thank you for your kind interesting to choosing us during your vacation to Bali, we are already received your valued feedback with no issues inside it, that's meant you enjoyed your stay in Bali and us. Our culinary team works hard to offer a diverse range of food options to cater to different tastes and preferences, so it's fantastic to hear that you found our offerings suitable for both Balinese cuisine and other varieties. If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.
10/10 Excellent
Jennifer
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en février 2024
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Jennifer,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations. We look forward to welcoming you back home in the near future. Till then, our best wishes to you.
4/10 Médiocre
Nakeshia, Seatac
21 févr. 2024
Les points faibles : Personnel et service et équipements
Nakeshia
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Nakeshia,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living. Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us.We apologize for any inconvenience caused by the noisy neighboring resort and the ongoing construction nearby. Rest assured, we will continue to monitor the situation and take appropriate measures to maintain the tranquility of our property. As per our previous discussion during your check out process that we have showing the bills that you have paid or sign only and says will pay upon check-out. After we have try to swipe your credit card there is notif that the bank havent charge it and we have show the prove to you. We apologize if the payment process almost made you miss the flight but before guests check-out all the payment process must be completed first. Once again, thank you for your kind words, and we hope to welcome you back for another memorable stay in the future.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Sirs,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations.We look forward to welcoming you back home in the near future. Till then, our best wishes to you.
10/10 Excellent
Kirstine
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place
Kirstine
Séjour de 5 nuits en février 2024
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Kirstine,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations. We look forward to welcoming you back home in the near future. Till then, our best wishes to you.
10/10 Excellent
Dave
Voyage en couple
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dave
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Dave,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. Thank you for coming back and staying for the 4th time. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you. I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay. We would be delighted to welcome you back for another wonderful stay.
10/10 Excellent
Brian
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 11 nuits en janvier 2024
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Brian,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living. Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you. I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay. If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.
10/10 Excellent
Pratik
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pratik
Séjour de 4 nuits en janvier 2024
Réponse de Desak Lia Haryati - Resort Manager le 13 mars 2024
Dear Pratik,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience. We are delighted to hear that we could meet your expectations. And if you need to buy something in the city you can go with our complimentary shuttle to Ubud center and there is mini shop if you need to buy daily needs. We look forward to welcoming you back home in the near future. Till then, our best wishes to you.
8/10 Bien
Oneeb
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent stay with caveats
Oneeb
Séjour de 4 nuits en décembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 12 janv. 2024
Dear Oneeb,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us.Unfortunately, we did not meet all your expectations and we would like to offer our sincere apologies. We have planning to update our breakfast and restaurant menu. And for the transportation, regret to inform you that we can not assist you to book the online transportation regarding the local procedure however we have our own transportation with fully service and maintained safe. Thank you for the input regarding the prayer mat and we will discuss with the management.
8/10 Bien
Lori
5 janv. 2024
Les points forts : Propreté et personnel et service
Dated but beautiful
Lori
Séjour de 4 nuits en décembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 12 janv. 2024
Dear Lori,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us. We apologize for any inconvenience caused by the noisy neighboring resort and the ongoing construction nearby. Rest assured, we will continue to monitor the situation and take appropriate measures to maintain the tranquility of our property. And kindly be informed you that we still progress for update the resort facilities and hopefully you can enjoy it on your next stay at The Sankara Resort & Spa.
10/10 Excellent
Krunal
18 déc. 2023
Krunal
Séjour de 3 nuits en décembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 12 janv. 2024
Dear Krunal,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations.We look forward to welcoming you back home in the near future. Till then, our best wishes to you.
6/10 Satisfaisant
Heidi, Colville
Voyage en couple
14 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Heidi
Séjour de 5 nuits en décembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 12 janv. 2024
Dear Heidi,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us. We apologize for any inconvenience caused by the noisy neighboring resort and the ongoing construction nearby. Rest assured, we will continue to monitor the situation and take appropriate measures to maintain the tranquility of our property. And because Bali is a tropical area, there will be mosquitoes, but we have provided tools to ward them off in every room.I'm glad to hear that our staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members.
8/10 Bien
Kylie
Voyage en couple
30 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Kylie
Séjour de 7 nuits en novembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 11 déc. 2023
Dear Kylie,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us.We apologize for any inconvenience caused by the noisy neighboring resort and the ongoing construction nearby. Rest assured, we will continue to monitor the situation and take appropriate measures to maintain the tranquility of our property. And we also apologize for the incident where the tree fell which thankfully did not hit you or your belongings. Also at that time our team immediately replaced and repaired it.I'm glad to hear that Budhi left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay.Once again, thank you for your kind words, and we hope to welcome you back for another memorable stay in the future. Should you require any assistance or have any further inquiries, please do not hesitate to reach out to us.Warm regards,Desak Lia HaryatiResort Manager
10/10 Excellent
Junya
Voyage en couple
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Junya
Réponse de Desak Lia Haryati - Resort Manager le 11 déc. 2023
Dear Junya,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations.We look forward to welcoming you back home in the near future.Till then, our best wishes to you.Warms regards,Desak Lia HaryatiResort Manager
10/10 Excellent
Kathleen
Voyage en famille
20 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathleen
Séjour de 3 nuits en novembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 13 déc. 2023
Dear Kathleen,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.I'm glad to hear that all hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay.Once again, I would like to thank you for your kind words and for choosing our hotel for your recent stay. We truly value your feedback as it helps us continuously improve our services and ensure that our guests have a memorable experience.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.
10/10 Excellent
Lisa
Voyage en couple
16 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 3 nuits en novembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 13 déc. 2023
Dear Lisa,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay and for sure with another treatment from our Radha Spa.
10/10 Excellent
Sally
4 nov. 2023
Sally
Séjour de 1 nuit en novembre 2023
Réponse de Desak Lia Haryati - Resort Manager le 11 déc. 2023
Dear Sally,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations.We look forward to welcoming you back home in the near future.Till then, our best wishes to you.Warms regards,Desak Lia HaryatiResort Manager
8/10 Bien
Mahid
Voyage en couple
25 oct. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mahid
Séjour de 5 nuits en octobre 2023
Réponse de Desak Lia Haryati - Resort Manager le 13 déc. 2023
Dear Mahid,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.On behalf of the management, we do apologies for the next-door construction is out of our control however we have made an agreement that they will start at 9 am and finished at 5 pm then and also reducing the music came from our neighbor.Once again, I would like to thank you for your kind words and for choosing our hotel for your recent stay. We truly value your feedback as it helps us continuously improve our services, facilities and ensure that our guests have a memorable experience.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.
6/10 Satisfaisant
Gaytri
Voyage en famille
23 oct. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Gaytri
Séjour de 2 nuits en octobre 2023
Réponse de Desak Lia Haryati - Resort Manager le 13 déc. 2023
Dear Gaytri,Thank you for taking the time to leave this review after your stay with us. Unfortunately, we did not meet all your expectations and we would like to offer our sincere apologies.I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay. On behalf of the management, we do apologies for the next-door construction is out of our control however we have made an agreement that they will start at 9 am and finished at 5 pm then and also reducing the music came from our neighbor. Also, insect because we are in Tropical Island however, we provide insect killer which kept in the room.I have personally conveyed your experience to our respective team members, and they are truly saddened by your comments, and would love the opportunity to offer you an alternative that is more satisfactory to you.Thank you again for your time and response.Until then, our best wishes to you.