Town of Ulster : Auberges

« Management was rude and unprofessional. There were issues with my room (running toilet, broken fireplace) and no attempt was made to rectify the issue. What is advertised on the website is not what the actual experience will be. The worst part was the inability to contact someone in charge because the person at the front desk was rarely there and when she was, she had seemingly no interest in helping and was borderline rude. »

« It is a lovely facility. The staff is kind and helpful. We had some confusion on checking in, I had apparently booked a room without a private bath or closet. As we were there to attend a wedding, I wanted my own bathroom and a place to hang our "dressup" clothes. They were able to change our room and accomodate us. »

« Had a wonderful time there. Great service quiet and cozy with a view of the river. Very romantic! »