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Avis sur Mercure Tetovo

5 out of 5
Mercure Tetovo
Avenue Marshall Tito, Tetovo

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 46 avis sur 73." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 73." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 73." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 73." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 73." "

9,2/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Arlind

Séjour de 1 nuit en février 2024

10/10 Excellent

Rezak

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schön und sehr ruhig
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Zarif

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super Unterkunft, gerne wieder
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Kathy

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Stayed overnight because we arrived late in the evening. Place is clean and great location.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

alf reny

Séjour de 1 nuit en octobre 2023
Réponse de Mercure Tetovo le 21 nov. 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bien

Naser

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Mercure Tetovo le 16 oct. 2023
Dear Naser, We very much appreciate your comments regarding your stay at the Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Kelmend

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr sauber und empfehlenswert
Séjour de 3 nuits en septembre 2023
Réponse de Mercure Tetovo le 16 oct. 2023
Dear Kelmend, We very much appreciate your comments regarding your stay at the Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Hotel Mercure Tetovo
Hotel bello , ma personale scadente con poca voglia di lavorare, pulizie camere insoddisfacenti!!! Rispecchia la gente del posto …
Séjour de 4 nuits en juillet 2023

8/10 Bien

Gökay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect hotel, but the lights in the rooms are very low. It can be better.
Séjour de 7 nuits en juillet 2023

6/10 Satisfaisant

Fikret

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Séjour de 4 nuits en mai 2023
Réponse de Mercure Tetovo le 2 juin 2023
Dear Fikret, Thank you for taking the time to tell us about your experience at the Mercure. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gutes Hotel in top Zustand.
Alles neu, sehr sauber, sehr gutes Restaurant. Leider noch keine Fitnessbereich (wird noch gebaut)
Séjour de 1 nuit en mai 2023
Réponse de Mercure Tetovo le 2 juin 2023
Dear Guest, We very much appreciate your comments regarding your stay.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Mike

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Modern, large rooms, decent bathroom
Séjour de 1 nuit en mai 2023
Réponse de Mercure Tetovo le 2 juin 2023
Dear Mike, We very much appreciate your comments regarding your stay.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Satisfaisant

Filippo

Voyage d’affaires
Les points faibles : Propreté
Hotel Mercure
Hotel bello , ma priva di palestra e scarsa pulizia ….
Séjour de 18 nuits en mars 2023
Réponse de Mercure Tetovo le 2 juin 2023
Dear Filippo, Thank you for taking the time to tell us about your experience at the Mercure. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bien

Arife

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ok
Séjour de 4 nuits en février 2023

10/10 Excellent

Samir

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Mercure Tetovo le 23 janv. 2023
Dear Samir, We very much appreciate your comments regarding your stay.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bien

Hasibe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Barbara

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Indrit

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Barije

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir waren rundum zufrieden!
Séjour de 5 nuits en septembre 2022

8/10 Bien

Oswald Rafael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2022

4/10 Médiocre

Veseli

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Für minibar Eine Redbul zwei Wasser 15 euro
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mai 2022

10/10 Excellent

Islam

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent the best hotel and the best people
Séjour de 9 nuits en avril 2022

8/10 Bien

Hasan

Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2022
Réponse de Mercure Tetovo le 12 mars 2022
Dear Guest, We very much appreciate your comments regarding your stay.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Médiocre

saranda, Mequon

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk service . Renlighed på højt plan . En af de bedste steder jeg har overnattet
Séjour de 1 nuit en décembre 2021
Réponse de Mercure Tetovo le 11 janv. 2022
We very much appreciate your comments regarding your stay.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Deniz

Séjour de 1 nuit en octobre 2021

2/10 Horrible

CELIO

Séjour de 2 nuits en juillet 2021

8/10 Bien

Celio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bom custo /bebeficio
Otima localização-Facil acesso
Séjour de 3 nuits en juillet 2021

10/10 Excellent

Andrit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Das Hotel ist sehr schön und modern ausgestattet. Leider ist das Personal aber nicht sehr "geübt" in Punkto Service... beim einchecken wurden bspw. einfach die Zimmer-Karten überreicht ohne zu sagen welches Zimmer ich bekomme und wie ich dort gelange... Schöne wäre es zudem gewesen, wenn man wenigstens ein freundliches Lächeln bekommt, wenn man bei der Rezeption vorbei läuft...
Séjour de 4 nuits en juillet 2021

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
High standard
Decent pkace. Well worth the money
Séjour de 1 nuit en juin 2021
Réponse de Mercure Tetovo le 23 juin 2021
Dear Martin, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money :)
A very nice hitel located as central as possible in Tetovo. When staying at a 5 star hotel expectations are higher so i was a bit dissapointed when there was no gym or spa available. I also hooed they woukd restock water while cleaning the room the second day. Rooftop bar wss 10/10
Séjour de 1 nuit en juin 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2021

8/10 Bien

Voyageur vérifié

Séjour de 5 nuits en mai 2021

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great, the only thing I’d change is the price of snacks in the mini bar. Prices first natural way overpriced. Everything else was great! Breakfast/Non-Alcoholic drinks were free and good.
Séjour de 6 nuits en mai 2021

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2021
Réponse de Mercure Tetovo le 22 avr. 2021
Dear Guest, We very much appreciate your comments regarding your stay.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Betim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2019
Réponse de Mercure Tetovo le 27 janv. 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Zimmerkontrolle
Bevor dem Checkout wurde mein Zimmer kontrolliert! Das habe ich noch NIE erlebt!!
Séjour de 3 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Mercure Team le 27 nov. 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Tetovo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

xhevat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2019
Réponse de Mercure Tetovo le 23 nov. 2019
Dear Mr.Xhevat, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Mercure Tetovo le 8 oct. 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Mercure Tetovo le 8 oct. 2019
Dear Rachel, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2019
Réponse de Mercure Team le 27 août 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Elif, Wisconsin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel in a gorgeous city! Rooms are clean and modern. Comfy beds & pillows. Front desk staff are excellent! They do everything they can to make your stay the best it can be! They’re so helpful and welcoming. Then the roof top Restaurant/cafe/Bar is a added bonus with gorgeous views for days of beautiful Tetovo! Great food & drinks & staff. The hotel is right in the heart of the city with markets & restaurants and cafe’s right outside your door. There’s a small mall behind the hotel. A market right next door, that’s where we’d buy our bottled waters for the room. The first set of water bottles & Nescafé are on hotel and the rest you’ll be charged for. But no worries markets right next door or there’s a gazillion of them all around the city. Overall it’s a great place to stay I can’t wait to back!
Séjour de 10 nuits en août 2019
Réponse de Mercure Tetovo le 19 août 2019
Dear Elif, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Lirian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kun en i resepsjonen som ikke vet hva kundeservice er. Ellers flinke folk og bra hotell
Séjour de 6 nuits en juillet 2019
Réponse de Mercure Tetovo le 13 août 2019
Dear Lirian, We very much appreciate your comments regarding your stay at the Mercure Tetovo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,