Trouvez des Hôtels familiaux à Surbiton

« Everything was great, nice warm house, very clean and well equipped. Using the downstairs toilet was a challenge, which we laughed off. »

« The neighborhood is quiet and comfortable with a small grocery and a cafe within walkable distance. Short drive or uber to the local train station. Utilitarian attached house; accurately represented by photos and listing. Small sounds amplified in the rooms upstairs - loud bed joints, small objects dropping on the floor, soft voices, snoring etc, echoed throughout the top floor.Bathrooms, kitchen, bed linens were clean. However, mirrors, windows, and vertical surfaces had streaky cleaning rag...

« Be careful! After checking out of the property, the host alleged that we caused damage to a wardrobe, and after a week the central heating control, and that we brought an unauthorised pet.We formally requested clear photographic and video evidence to support these claims. No valid evidence was provided, even after more than one week. The only materials shared were unclear photos of unrelated wardrobes and images of animal fur, which do not demonstrate that we caused any damage or brought a...

« We had a 2 night stay at this lovely, new hotel. Very clean, beds wonderfully comfortable. Pillows a bit hard so a choice of pillow would have been better. Checking in was a bit of an ordeal, system issues and language barrier. I understand systems can be challenging at times but there was no customer care, I did not feel welcome, made to feel it was my fault. took my phone off me to check my booking but scrolling through it, which disturbed me. The only time staff were nice was when we were...

« Nice but rooms and bathrooms are really too small »

« Aucunes personnes ne parlent un mot de français. Les indications sur la vie dans l'établissement n'est pas très bien expliqué. Quand à l'accès à la piscine sur réservation est décevante. Nous sommes arrivés le vendredi pour repartir le dimanche et il n'y avait plus aucunes disponibilités. »

« Personnel très sympathiques ! »