Plage, chaises longues, parasols, serviettes de plage
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Avis sur Serenity Cottages

3.5 out of 5
Serenity Cottages
Shoal Bay East, Shoal Bay

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 20 avis sur 30." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 30." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 30." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 30." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 30." "

9,6/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Mike, Montreal

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location on the beach. Quiet area to relax. Staff friendly.
Séjour de 3 nuits en décembre 2019
Réponse de Serenity C le 11 déc. 2019
It was a pleasure having you stay with us. We look forward to seeing you again soon. Best Regards

10/10 Excellent

jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 7 janv. 2017
The management and staff at Serenity would like to say thank you.

10/10 Excellent

Henrik, Rowlett

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was so nice and helpful. The food was amazing! The grounds are so unique and beautiful! Highly recommend
Séjour de 1 nuit en mai 2024

10/10 Excellent

Grant

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay at Serenity Cottages. The staff there was great and provided excellent service. I met the owner, Kenneth, and enjoyed talking with him. The check-in procedure was definitely unique…there was no front desk. Jackie met me in the parking area and walked me up to my room. She showed me where everything was and gave me the room key. She was also the server and bartender at dinner that night. The food there was also excellent. I was there over Easter weekend, the end of their busy season, so there weren’t many guests there. So we received the best service. I highly recommend Serenity Cottages for a stay at Anguilla.
Réponse de Serenity le 7 avr. 2024
It was a pleasure having you Grant. Thank you for the review. We look forward to seeing you again soon

10/10 Excellent

Nicholas

Voyage en couple
Les points forts : Équipements
We really enjoyed our stay at the very quiet end of Shoal Bay. The food at the restaurant was excellent, and the staff were super friendly and very accommodating. The view from the restaurant is spectacular! We would certainly recommend serenity cottages.
Séjour de 5 nuits en mars 2024
Réponse de Serenity Cottages le 19 mars 2024
We appreciate having you and look forward to seeing you again soon.

10/10 Excellent

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the relaxing atmosphere. The pristine white sand and clear blue green waterwaves were to choppy to enter the water.
Séjour de 1 nuit en mars 2024
Réponse de Serenity le 5 avr. 2024
It was a pleasure having you and look forward to seeing you again in the near future

10/10 Excellent

Kerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Serenity le 19 mars 2024
We appreciate you staying with us and look forward to seeing you again soon.

10/10 Excellent

Linda, Schnecksville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large rooms, great staff (Jackie, Kenneth, Fransista), great food, peaceful
Séjour de 9 nuits en février 2024
Réponse de Serenity C le 15 févr. 2024
It was a pleasure having you and we look forward to accommodating you in the near future. Best Regards

10/10 Excellent

Sean

Séjour de 1 nuit en août 2023
Réponse de Serenity le 10 sept. 2023
Thank you for staying with us. We look forward to accommodating you in the near future.

10/10 Excellent

Glyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a lovely, out of the way, seaside retreat, surrounded by tropical gardens. The best rooms are in the front with large terraces and a view of the water. The atmosphere is old world, charming and quiet. The restaurant is excellent, as is the service. The only drawback is that the small beach in front of the hotel is not usable now, but an 8 minute walk along the water takes you to the most beautiful beach on the island.
Séjour de 4 nuits en février 2023
Réponse de Serenity Cottages le 2 mars 2023
It was a pleasure having you. Thank you for the review. We look forward to seeing you in the near future.

8/10 Bien

Henry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable room and quiet. Beautiful gardens, especially many Desert Roses.
Séjour de 3 nuits en janvier 2023
Réponse de Serenity le 28 janv. 2023
We appreciate having you and look forward seeing you in the near future.

6/10 Satisfaisant

Ellen

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Lovely beach but narrow- need to walk to other beaches to swim Rooms too dark - not much outside space to sit
Séjour de 3 nuits en février 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2020
Réponse de Serenity Cottages le 26 févr. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back to Serenity.

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WATCH OUT
Crew stayed there over holiday no complaints. Rate that was quoted on hotels.com was not what was charged to my credit card.
Séjour de 3 nuits en décembre 2019
Réponse de Serenity Cottages le 18 janv. 2020
Please note that we charged less than what was quoted on Hotels.com and would never overcharge our guests. We are happy to hear that the crew enjoyed their stay and we look forward to doing business with you in the future.

6/10 Satisfaisant

AM, St John, VI

Voyage en couple
Les points forts : Propreté et personnel et service
Our room was clean and the property is really quiet in general. The staff were very friendly. However, our room could use a little TLC. The safe was inoperable. There was a broken table lamp in the bedroom. The cabinets in the kitchen are starting to de-laminate. In addition, we were surprised to see that the beach bar is totally closed and in general their beach is badly eroded. The erosion obviously isn't the fault of the property owners but they should update their website to be more accurate. Their restaurant closed by 7:00PM and when we showed up for breakfast at 8:30 it wasn't open yet. So basically it just became a place to sleep at night. For what we paid we were expecting more.
Séjour de 3 nuits en mars 2019
Réponse de Serenity le 29 mars 2019
Thanks for staying with us. We appreciate your feedback. We will look into the points mentioned and look forward to welcoming you back to Serenity.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Serenity Cottages are a great place to stay
Been staying at Serinity Cottages for Several years. Jackie and company are top notch and wonderful hosts.
Séjour de 1 nuit en mars 2019
Réponse de Serenity le 13 mars 2019
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back to Serenity.

10/10 Excellent

Guests

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Private narrow beach. Quiet area. Proximity to nice areas.
Séjour de 6 nuits en mars 2019
Réponse de Serenity le 10 mars 2019
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are beautiful & spacious & right on the beach The dining room over koi’s the ocean with great staff
Séjour de 1 nuit en février 2019
Réponse de Serenity le 2 mars 2019
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back to Serenity

8/10 Bien

Timothy

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Relaxing
Very nice view
Séjour de 3 nuits en janvier 2019
Réponse de Serenity le 5 févr. 2019
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back to Serenity

10/10 Excellent

Romeo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en janvier 2019
Réponse de Serenity le 20 janv. 2019
Thanks for staying with us. We appreciate your feedback! We look forward to seeing you again in the near future. Best Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The architectural design of the buildings and rooms is very well done. The location at the end of Shoal Bay East beach is secluded and beautiful. The AC, hot water, WiFi, safe and bed were good. The restaurant and bar are nice. The beach area at the resort is very small but the chairs and umbrellas are good. Shoal Bay Beach connects to the resort beach for long secluded walks that lead to more populated beach restaurants and bars. You may get legs wet below the knees since the beach is not very wide. Snorkeling is very nice at the resort and along Shoal Bay Beach with lots of colorful small fish and rays. The resort can arrange car rental. Room furnishing are a little old. TV only gets few channels. Resort seems best for those looking for a quiet secluded place with a beautiful private stretch of beach. We would return.
Séjour de 2 nuits en janvier 2019
Réponse de Serenity Cottages le 12 janv. 2019
Thanks for staying with us. We appreciate your feedback! We look forward to seeing you again in the near future. Best Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en août 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Serenity - hidden and beautiful
This lovely place is hidden along the shoreline of Shoal Bay. The expansive but private views from our deck included ocean, and gardens full of tropical flowers and desert plants. Birds visit and iguanas and tiny lizards dart about on the grounds. We floated out from the beach and played in the warm water, resting on the chairs beneath the palms. The cinnamon margarita is required. The staff are friendly. Serenity is a little known gem. We had a lovely time and hope to return.
Séjour de 1 nuit en juin 2018
Réponse de Serenity le 5 juil. 2018
Thank you for the compliments and we enjoyed having you with us. We look forward to seeing you again soon. Best Regards

6/10 Satisfaisant

Irene

Preis-Leistung stimmt nicht
Das Hotel war sehr ruhig mit grossem Zimmer und Blumengarten. Es waren aber nur 2 Zimmer besetzt. Es war sehr teuer zum Essen und im Vergleich zu anderen Hotels in der Nähe zu wenig modern. Man müsste ein Auto mieten, um etwas anderes zu sehen oder einzukaufen. Es liegt nicht direkt an der wunderschönen Shoal Bay, diese kann aber über den Stand in 10 Minuten erreicht werden. Man konnte direkt vor dem Hotel nicht baden wegen dem Seegras und Felsen. Viele Palmen am Strand sind während dem Hurrikan Irma umgestürzt oder abgebrochen. Der Abfall am Strand wird nicht aufgelesen.
Réponse de SC le 20 avr. 2018
Thank you for staying with us.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff
Jackie does a great job giving guests a very good experience. I travel the Caribbean for work and always face challenges. Jackie is very helpful making sure you do not face these challenges. The food is great as well as the service. Everyone chips in.
Séjour de 2 nuits en janvier 2018
Réponse de Serenity le 20 janv. 2018
Thank you for your kind words and staying with us. We look forward to seeing you again soon. Best Regards - Serenity Cottage

10/10 Excellent

CM, Louisiana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Secluded with really nice staff
Now understand that on Anguilla, you can spend as much as you want on a hotel room. We booked last minute in the high season, but didn't want to spend a fortune. This place was clean and in good condition. The place isn't a brand new multimillion dollar property, but it was more than adequate. The beach wasn't huge but was really secluded. Where this place shined was the food, the service and the staff. The owner was as friendly as a no nonsense man can be. He's had the place for a couple of decades. He runs a tight ship. For the money, I wouldn't stay anyplace that cost twice as much. For an American comparison, imagine a moderate Sheraton with top notch staff.
Réponse de Serenity Cottages le 7 janv. 2017
Hi CM, Thank you for your kind words and we look forward to providing service to you in the near future. Best Regards

10/10 Excellent

Rechelline, US

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Place to Relax.
Staff were very friendly and the food was delicious and the Bedroom was comfortable and cozy. Would definitely return for another vacation stay.
Réponse de Serenity Cottages le 7 janv. 2017
Hi Rechelline, Thank you for your kind words and we look forward to providing service to you in the near future. Best Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Serenity Cottages... aptly named.
Great spot if you are looking to get completely unplugged. This is at the farther end of one of the nicest beaches in the world. Not too much directly nearby within walking distance, however the island is small and the entire island is a short distance by car. The management is great, and if you enjoy snorkeling you can go right off the beach.
Réponse de General Manager le 7 janv. 2017
Thank you for your kind words and we look forward to providing service to you in the near future. Best Regards