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Avis sur Hotel Las Palmas

3 out of 5
Hotel Las Palmas
Playas del Coco, Sardinal, Guanacaste

Avis

4,8
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 11." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 11." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 11." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 11." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 11." "

5,4/10

Propreté

5,4/10

Personnel et service

4,0/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

10/10 Excellent

Joe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A delightful and easy hotel right in Playa Del Coco. Walkable everywhere- town, beach, shopping and staff is low key and easy to engage with. Its aimple, basic and perfect for being able to hang out in Coco
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Catherine

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
I was surprised this place was posted on Expedia. It has a nice pool but that is the only thing they seem to keep up. We were put in a room which looked like it was part of a house and we could hear the thumping of little feet above early in the morning as well as a rooster close by. The smoke from nearby fires didn’t help either. The man at the desk didn’t speak English and gave us a wristband which I think might have been for the pool? It was difficult for him to communicate that I prepaid for the room. Wifi didn’t work/tv didn’t work. My sister saw a cockroach in the night. However the A/C was a godsend and I hope they work on cleaning rooms and customer service for travellers to make this little business better.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024

2/10 Horrible

ENID DEL CARMEN

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en août 2023

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
El lugar muy acogedor y tranquilo con fácil acceso a la playa
Séjour de 1 nuit en juin 2023

2/10 Horrible

Christina

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disgusting!! Bathroom smelled like chemicals. I called twice to let them know that I had transportation problems and could not check in on the 18 or 19. When I got there on the 20th they said they couldn’t find my reservation and had to ask a English-speaking guest to translate for me. They said they still couldn’t find my reservation even though I booked it through Orbitz. I called Orbitz while they were looking for my reservation. Orbitz would said they would email them My receipt but this hotel was trying to charge me again for a room even though I had already paid online. A few minutes after I talk to orbitz they said they found my reservation and escorted me to my room which is located just off the reception area and bar. The room smelled terrible. The bathroom was disgusting. The bed had the most uncomfortable mattress ever! There were people outside the room at the restaurant until 2 AM and I could not sleep at all. There was music blasting all night and I decided to cancel my reservation and go elsewhere. Do not stay here it’s disgusting. Save your money.

2/10 Horrible

Gigi

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They made me pay again.. $61.74 because they said they had no record of my reservation for me and my son... my brother was supposed to come back to USA but he missed his flight.. so he called me to come and stay too.. i was charged $30.74 for him.. for the same room with one twin bed and bunk bed.. . I payed extra because I was paying for two meals they said, and that ii had included two meals also but when we ate dinner my brothers stayed behind to buy waters and they charged him another $30.. we complained but they said i had to ralk to the other girl that wasn't there.. not only i speny $184 but the room was dirty, there were bugs. The mattress was stained and smelly.. the staff didn't care to be at least helpful or courteous.. they just didn't care.. without eorking cellphone and super expensive taxis we had no choice but to stay there the night.. terrible terrible
Séjour de 1 nuit en août 2022

2/10 Horrible

Kathryn

Voyage en groupe
I made a reservation online and had a confirmation, but when I arrived they said that they had no more rooms and someone must have overbooked. They were extremely unhelpful and my friend and I had to frantically find a new place to stay. Very unimpressive. Also, they said they would refund me and it still has not gone through.
Séjour de 1 nuit en juillet 2022