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Avis sur Hotel Claudio & Gloria Beach Front

2.5 out of 5
Hotel Claudio & Gloria Beach Front
75 metros este y 100 norte, de Zi Lounge Calle La Chorrera, Sardinal, Guanacaste

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 13 avis sur 51." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 51." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 51." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 51." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 51." "

6,8/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

2/10 Horrible

julie

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous n’avons pas pris la chambre. Le matelas était rempli de petites taches et points noirs qui s’apparentent à des traces de punaises de lit. Les draps étaient sales!
Séjour de 1 nuit en mars 2024

8/10 Bien

Geneviève

Séjour de 1 nuit en décembre 2022

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très vieillot et malpropre. A ne pas recommander.
Séjour de 1 nuit en juillet 2021
Réponse de Hotel le 26 juil. 2021
Hola, lamento que nuestras habitaciones no sean de su agrado, esperamos que haya disfrutado de su estadía en Costa Rica, saludos.

10/10 Excellent

Jon, Bedford

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great location if you like the beach and access to the town
Séjour de 4 nuits en mars 2024

8/10 Bien

Kathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to beach and good for people watching. Walkable to several restaurants and shops. Hotel restaurant is great.
Séjour de 2 nuits en février 2024

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
If staying in Playa del Coco, I highly recommend Hotel Claudio & Gloria. They are the only beachfront hotel. While they have a wonderful restaurant and bar area overlooking the beach that is fully accessible to hotel guests, the hotel itself has a very small number of rooms, leading to incredible personal service and a bit of a haven away from the busy beach areas. You will likely meet the owners during your stay. The hotel and restaurant staff are amazing.
Séjour de 1 nuit en février 2024

2/10 Horrible

Jim

I paid for a week and never used it once. You need to update your cancellation policy.
Séjour de 5 nuits en février 2024

8/10 Bien

Vannapha

Voyage en famille
Les points forts : Personnel et service
Nice to be on the beach. The room and beds were clean and comfortable. The washroom needs update and ceiling had some water damage. We read about the mosquitoes so we brought some plug in insect repellent. Not too shabby for a last minute booking.
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

oscar

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I felt that the place was somwhat unfrienly, limited wi-fi,very little water came out of the shower - no hot water - the room did not have a single table for you to sit and eat something or just sit.there was construcion and I felt they could hace done a bether job on keeping the noice down - specially in the mornings - the place simply did not do it for me.
Séjour de 5 nuits en décembre 2023

8/10 Bien

William Joseph

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The location, right next to the ocean, was delightful. Although the staff was friendly, we observed that the complimentary breakfast included slightly smaller glasses of juice and coffee for us, prompting us to request additional drinks each time. The hotel's surroundings were pleasant and easily walkable. We also took a boat tour of the area, which is highly recommended and well worth the time if you have the opportunity.
Séjour de 3 nuits en décembre 2023

2/10 Horrible

Tiffany

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was non-stop construction starting at approximately 5am every morning. The windows didn't close and the one curtain was not private at all. The door lock was not secure and last night we stayed we slept with a chair jammed in front of the door because of a scary situation we encountered earlier in the day. To top it all off the water quit working mid shower and when we asked the staff at the restaurant they said it would take at least 20 minutes to come back on (which turned out to be closer to 45 minutes). They said we could buy water so I could finish rinsing off in the shower. Later that evening my friend was electrocuted while in the shower. It was dangerous because of these issues and combined with a local business man who accosted us in the street and stalked us at a restaurant we left as early as we could the next morning. Unfortunately we had to pay for the following 5 days we had arranged to stay there. It was very unfortunate. We had read the reviews and decided to take a chance because neither my friend or I are really picky but when it comes to being unsafe in a different country, that topped it all off.
Séjour de 7 nuits en décembre 2023

6/10 Satisfaisant

Lashell

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This is a hard review to write. There are many things I liked about the property, but some drawbacks as well. Drawbacks are all related to the room condition. This property is a composed of about 14 OLD 'cabin' style rooms. The door has a gap of about 1 inch from the bottom of the door to the floor. No door sweep means whatever is outside for bugs are coming in. I just rolled up a towel and put it across this area after being visited by a large beetle. The door security also looked weak. The bathroom is in poor repair. The shower had 1 working handle for water, there was no control for hot/cold and flow took a while to establish. The bathroom had a screened cement block window high on the wall. I did not see any evidence that upgrades were in progress as per a responce in another review. All that being said, the staff are friendly and welcoming. The breakfast included with the room fee was wonderful. Can't get a better location as it is right on the beach. (That means you hear the ocean waves all night and the noise from the bars adjoining the property). I felt the fee of $120 Canadian for the night was high for the condition of the room.... but in hindsight I was paying for location. I didn't and can't complain, it was a last minute booking and there wasn't much available in my price range. Just understand what you are getting for the money. Cheers
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Luke

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is a very basic property. Very basic. Its old, no pictures on the walls, bathroom mirror was abot 8" x 8". Floor tiles are worn out, cracked, etc. Its a box - with 2 beds and ac. We had a lizard in our room. That said, the bed and ac worked and thats all i cared about. Its right on the beach too, and a 30 second walk to town. Sheets were clean, shower worked but no hot water, just tepid.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

David

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Dont expect much from the room, but restaurant is preety good
Séjour de 1 nuit en décembre 2023
Réponse de Vanessa le 9 déc. 2023
Thank you for your comment, we are starting to remodel the rooms or provide better service.

2/10 Horrible

Patrick

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Twilla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Being right on the beach, the food, staff, comfortable beds, cleanliness, everything was perfect.
Séjour de 7 nuits en avril 2023

8/10 Bien

Gail

Séjour de 2 nuits en avril 2023

10/10 Excellent

Aisha

Séjour de 5 nuits en avril 2023

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, location, location. Although this is definitely a rustic place, the location and staff more than make up for any lacking amenities. The room is basic but comfortable, the bathroom was clean and the shower pressure and temperature was better than expected from the looks of it. Laying in bed listening to the music and the sounds of the waves at night made for a very relaxing time. This is definitely a "Chill Out" place. The staff works the attached restaurant where the service and food was fantastic. Not I single bad item on the menu full of local fare that was incredible, but also included some traditional American dishes for the less adventurous.
Séjour de 3 nuits en février 2023

8/10 Bien

Debby

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We liked the fact that we could walk out our door, and walk right to the beach 🏖. Also we liked the restaurant/bar being next door. Weekends appear to be noisy with loud music. Also our last nights stay there was a lot of noise outside our place for a long period of time.

10/10 Excellent

ricardo, sarasota

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hostesses
Séjour de 1 nuit en août 2022

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service was great, the location was great. The vendors should have a designated area to do their vending.
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Sonia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small hotel but a great location right on the beach.
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Mario

Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

Jessica

Voyage en couple
Les points forts : Personnel et service
Hotel Claudio y Gloria is small and the staff is friendly. If you're just looking for a place to sleep and grab a bite to eat, this is your place. The room was small and minimally furnished-we had two full beds, a night stand, a wood chair and a small shelf/closet unit. The linens were clean and the towels were replaced daily. There was two bottles of water for us when we checked in. The bed was made for us daily. The room itself was worn and dated, but functional and budget-friendly. The "toiletries" was wall mounted soap pumps in the shower and at the sink. If you are a resort vacationer, look elsewhere. The tile flooring was chipped and dingy, making the room appear dirty. There are geckos in the rooms. The hot water in the shower comes from an on-demand water heater showerhead with sketchy wiring. There is no hot water at the sink. The monkeys and birds in the trees along the driveway are LOUD first thing in the morning. The bars and restaurants nearby can get kind of loud in the evenings, but even on Friday and Saturday nights, the noise dimmed around 11pm, which was fine for us. (The 7am marathon on the boardwalk on Sunday morning was a bit obnoxious though!) The included breakfast is next door at Restaurante Donde Claudio y Gloria. It was good and served fairly quickly, with decent sized portions. I was able to drink the coffee black with sugar, which literally never happens anywhere! We would stay here again, but we're very low maintenance travelers.
Séjour de 5 nuits en mai 2022

8/10 Bien

MICHELE

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place to stay but no tv. It is advertised has having one.
Séjour de 1 nuit en avril 2022

2/10 Horrible

Basil

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022

8/10 Bien

Rosibell

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Excelente ubicación
Séjour de 1 nuit en mars 2022

6/10 Satisfaisant

frank

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Close to beach and AC was ice cold.
Séjour de 1 nuit en janvier 2022
Réponse de coco le 3 févr. 2022
Please, next time, let us know to help you with that!

8/10 Bien

David

Les points forts : Personnel et service
Great location, very basic room. Right on beach where Dive boats unload. Nice restaurant and good free breakfast. Very bright in room due to thin curtain. No hot water for shower.
Séjour de 3 nuits en décembre 2021
Réponse de Coco le 3 févr. 2022
About the hot water, let us know to help you with that next time!

8/10 Bien

Lauren

Les points forts : Personnel et service
Beach visit
It was a cute place on the beach with nice people. However was missing some things like hot water in the shower. A/C worked great though!
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente lugar Quizá lo único por mejorar es la presión de agua en la ducha Era muy poca
Séjour de 2 nuits en avril 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente, buena atención muy cómodo la habitación, tiene aire acondicionado, está frente a la playa solo a 100metros, el restaurante del hotel está al lado la comida es muy buena. Y es un buen sitio para pasarla cómodo en familia
Séjour de 2 nuits en mars 2021

8/10 Bien

Nishi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2020

8/10 Bien

Timothy

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2020

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2020

10/10 Excellent

Gabriela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was awful! Next to a dump , loud music playing ALL night long, the shower did not work and the sink almost fell over. It was an absolute dump !!
Séjour de 1 nuit en janvier 2020

6/10 Satisfaisant

Jan Peter

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Läget på Cocobeach var fantastiskt dock var rummen ganska ofräscha dåliga duschar. Sängarna var helt ok och personalen var hjälpsamma. I anslutning till hotellet finns en liten restaurang som var ok.
Séjour de 5 nuits en décembre 2019

6/10 Satisfaisant

Sam

Les points forts : Propreté, personnel et service, confort de la chambre
Great location, right on the beach. Hotel is very low class and next ro the bar/restaurant. Music playing till late at night. Restaurant food is very good. Excellent staff.
Séjour de 2 nuits en décembre 2019

8/10 Bien

Michael

Les points forts : Confort de la chambre
Séjour de 1 nuit en mai 2019
Réponse de Ivan Sciutto le 22 mai 2019
Thank you. We hope to see you next time. Pura Vida

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2019
Réponse de Ivan Sciutto - General Manager le 23 avr. 2019
We are very sorry that this "Anonymous" customer did not like our hotel. Next time I hope you are kind enough to tell us the reasons, so we can improve. Thank you

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not as nice as the pictures
The room is in much worse condition then the pictures lead you to believe. See attached pictures
Séjour de 4 nuits en mars 2019
Réponse de Ivan Sciutto - General Manager le 10 mars 2019
Thank you for your review. The photographs were taken in December 2018 (3 months ago) and are original. The next renovation is scheduled for May 2019.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
New owners!
Location! Location! Location! Wonderful hotel - walking distance to every bar/restaurant on the beach! Best place to stay & in Playa El Coco. New owner is very friendly. Restaurant food was tasty :)
Séjour de 1 nuit en février 2019
Réponse de Ivan Sciutto le 22 févr. 2019
Thank you for choosing in our hotel. It was a real pleasure. We hope to see you soon. Pura Vida Ivan Sciutto General Manager

2/10 Horrible

Loretta

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I do not recommend it. They won’t negotiate with you and you will not get your money back even if you are unhappy with the room conditions. Make sure you don’t give your credit card number to them, unless you are sure you want to rent this property. The room I stayed in was full of bugs, the AC wasn’t working. The bathroom windows are open and you can hear people talking loudly. The beds are uncomfortable. The lighting is poor etc. Apparently the room is for the people working in there. Overall, the rooms are mediocre. The food at the restaurant next door, are mediocre and overpriced. Some of the staff are unprofessional.
Séjour de 7 nuits en janvier 2019
Réponse de Ivan Sciutto le 16 févr. 2019
Hi Mrs Lilian, thank you for having stayed at our Hotel. I think it is right to answer his commentary: 1) You gave your credit card numbers to Expedia (who charged) and not to our Hotel. 2) Your booking was 7 days and you were in the room 6 days. In all these days you never complained about anything and everything worked very well (so you told me). 3) The mattresses are new (bought in December 2018) and are all orthopedic. 5) Our staff is highly qualified and selected. 4) For the rest are personal judgments (mediocre restaurant) on which I can not comment, because "tastes are not discussed" I hope that in the next reviews that will do on other hotels, be more sincere and less "subject to personal emotion". Ivan Sciutto General Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was near the beach, supermarket,pharmacy ,restaurant . I like it very much , It was the first time in Costa Rica,and iI love it
Séjour de 4 nuits en décembre 2018
Réponse de Ivan Sciutto le 3 janv. 2019
Thank you very much. We hope to see you soon in our hotel Ivan Sciutto Hotel Claudio & Gloria Beach Front Playas del Coco

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en octobre 2018
Réponse de Ivan Sciutto - General Manager le 6 déc. 2018
En noviembre de 2018 renovamos todas las habitaciones. Cambié los colchones, los nuevos televisores de 32 pulgadas, el agua caliente en todas las duchas y pinté todas las paredes y puertas. La nueva gestión, a partir del 1 de diciembre de 2018. In November 2018 we renovated all the rooms. Changed the mattresses, new televisions 32 inch , hot water in all the showers and painted all the walls and doors. The new management, from 1 December 2018.

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
This is an extremely run down place. Zero room comfort, full of bugs, bathroom doesn’t even have mirrors, chirped walls, broken doors, had to request a refund and changed to a different hotel
Séjour de 3 nuits en juillet 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juillet 2018