Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s'élèvent les frais de parking à l'hébergement La Capitana Old San Juan ?

Cet hébergement ne dispose pas de parking.

Quelle est l'heure d'arrivée à l'hébergement La Capitana Old San Juan ?

Les arrivées sont prévues à partir de 15 h 00.

Où se situe l'hébergement ?

Dans le quartier de Vieille ville de San Juan, cet hôtel se trouve à moins de 15 minutes de marche de Parc Plaza de Colón et Port de San Juan.Condado Beach et Centre de congrès de Porto Rico se trouvent également à moins de 5 km de distance.

La Capitana Old San Juan Avis, Prix & Photos 2025

2/10 Horrible

Cessna, New Freedomma

Voyage en couple

19 oct. 2025

Les points forts : Personnel et service

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.

Séjour de 2 nuits en octobre 2025

10/10 Excellent

JaWarren

25 sept. 2025

Séjour de 2 nuits en septembre 2025

8/10 Bien

Heather, Yarraville

Voyage en couple

7 sept. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.

Séjour de 7 nuits en août 2025

6/10 Satisfaisant

Victorialy

28 juil. 2025

Séjour de 4 nuits en juillet 2025

2/10 Horrible

Katina

Voyage en famille

14 juil. 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there

Séjour de 2 nuits en juillet 2025

10/10 Excellent

Karla

29 juin 2025

Séjour de 2 nuits en juin 2025

4/10 Médiocre

Leslie

Voyage en famille

23 juin 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Les points faibles : Personnel et service

Disappointed and Heartbroken

Originally,I booked a room for La Capitana. I booked 2 beds with Ocean View. However, I received a message letting me know that my original booked room was unavailable due to them remodeling the building. They sent me to a sister property down the road. Although the room at La Terraza was beautiful, it was not what I booked. I was disappointed and heartbroken. The room they gave me lacked any privacy at all. The bathroom had a frosted door with no lock. Anyone that was in the room can hear what you had going on in the bathroom. No Privacy to change your clothes as the bathroom area was completely open to the main room. Had I known that this was the case before I booked La Capitana I would of booked my stay somewhere else with 2 rooms as I originally intended. La Capitana should be removed as an option for booking until it is completely fixed. This was false advertising if you ask me. I should of been given some money back for my inconvenience.

Séjour de 3 nuits en juin 2025

6/10 Satisfaisant

leann

Voyage en couple

28 mai 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building.

Séjour de 5 nuits en mai 2025

10/10 Excellent

Mindy

Voyage en famille

16 mai 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!

Séjour de 2 nuits en mai 2025

10/10 Excellent

Cassandra Lee

18 mars 2025

Séjour de 7 nuits en mars 2025

10/10 Excellent

steven

8 mars 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Good location.

Séjour de 3 nuits en mars 2025

2/10 Horrible

Paola

Voyage en famille

3 mars 2025

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Séjour de 2 nuits en février 2025

10/10 Excellent

Marco

18 févr. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.

Séjour de 2 nuits en février 2025

6/10 Satisfaisant

KATARZYNA M

Voyage en famille

27 janv. 2025

Les points forts : Personnel et service

Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

4/10 Médiocre

Marc

Voyage en famille

1 déc. 2024

Les points forts : Personnel et service

Les points faibles : Infrastructures et conditions de l’hébergement

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.

Séjour de 4 nuits en novembre 2024

2/10 Horrible

Grigoriy

10 nov. 2024

Les points faibles : Services et équipements

Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean

Séjour de 3 nuits en novembre 2024

2/10 Horrible

Bryan

23 oct. 2024

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.

Séjour de 3 nuits en octobre 2024

10/10 Excellent

Cesar Martin

22 oct. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Awesome

Séjour de 3 nuits en octobre 2024

2/10 Horrible

Voyageur vérifié

Voyage en groupe

3 oct. 2024

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Lamentable

Lugar muy sucio, sin ventanas, oscuridad total, hormigas por todas partes, el agua no funciona bien, muchisimo calor, el aire acondicionado pierde agua continuamente y hace muchisimo ruido, ademas esta solo en una zona de una habitacion, las llaves hay que ir a buscarlas a otro lugar, la puerta de entrada esta rota y no es seguro. No lo recomiendo en absoluto.

Séjour de 2 nuits en septembre 2024

2/10 Horrible

Emily

27 août 2024

Les points forts : Personnel et service

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

Séjour de 3 nuits en août 2024

10/10 Excellent

Amber

16 août 2024

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work.

Séjour de 3 nuits en juillet 2024

6/10 Satisfaisant

Lisette

24 juil. 2024

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.

Séjour de 4 nuits en juillet 2024

10/10 Excellent

ruddy, Greensboro

18 juil. 2024

Séjour de 2 nuits en juillet 2024

4/10 Médiocre

Adriana

Voyage en couple

5 juil. 2024

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.

Séjour de 4 nuits en juin 2024

6/10 Satisfaisant

Erasmo

22 juin 2024

Les points faibles : Propreté

Séjour de 4 nuits en juin 2024

La Capitana Old San Juan

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