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Avis sur W San Francisco

4.5 out of 5
W San Francisco
181 3rd St, San Francisco, CA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 616 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 202 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 96 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 50 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 1000." "

9,2/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2018

6/10 Satisfaisant

Panagiotis

Voyage en couple
Les points forts : Propreté et personnel et service
The worst part was the noise in the late afternoon. We arrived tired and tried to sleep. It was impossible, I am still not sure if it were hotel pipes etc or a neighbor but every few minutes a noise like a marble ball rolling on marble was waking us up.
Séjour de 1 nuit en mai 2024
Réponse de Director of Hotel Rooms Operations le 17 mai 2024
Hello Panagiotis, Thank you for leaving your review. We are sincerely sorry you were not able to get a good sleep due to the noise issues you experienced in your room. Our Welcome Desk is always available, and we are ready and willing to help make you as comfortable as possible or move you to another room. We are grateful for your patience and feedback, and we hope to have another opportunity to provide you with a better experience. Take care,Sean Johnson,Director of Hotel Rooms Operations

8/10 Bien

abdullah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Ivette

The suite we were in had a problem with the master room toilet. It made very loud noises that would follow after flushing. The noise would persist a couple minutes after maybe it difficult to sleep through the night . The room was clean and roomy
Séjour de 1 nuit en avril 2024
Réponse de Sean Johnson le 29 avr. 2024
Ivette, Thank you so much for your review of W San Francisco. We were pleased to host you. Please allow me to apologize about the maintenance issue you encountered. We will certainly have this repaired for future guests. I would love to provide some Marriott Bonvoy Points for your troubles. Are you a member of the program with Marriott? Thanks, Sean Johnson Director of Hotel Rooms Operations W San Francisco

10/10 Excellent

Barney

Séjour de 1 nuit en avril 2024
Réponse de Director of Hotel Rooms Operations le 19 mai 2024
Hello Barney, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to W San Francisco. Take care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Richard

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very helpful and pleasant to work with. The restaurant had a somewhat limited menu but all of the food we tried, both for breakfast and lunch, was good. One minor complaint, the rooms are a little small.
Séjour de 10 nuits en février 2024
Réponse de Director of Hotel Rooms Operations le 26 avr. 2024
Hello Richard, Thank you for taking the time to evaluate your stay with us at W San Francisco. Seasonal fare with local, sustainable ingredients is part of what makes TRACE such a great option for our guests, and we appreciate you mentioning how much you enjoyed the delicious food we serve. We are also delighted to know you had such a good time with our engaging and dedicated Talent. Should your travels bring you back to our area, we would love the opportunity to help you choose a room that better suits your needs. We value your feedback and hope to have you back again soon.Take care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Thuy Christy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Director of Hotel Rooms Operations le 27 avr. 2024
Hello Ms. Christy, We are delighted you enjoyed your stay at W San Francisco. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. With fresh new restaurants, bars, shopping, museum exhibit openings, and fab festivals throughout the year, you'll never run out of things to do in San Francisco! We can't wait to welcome you back.Take care,Sean Johnson,Director of Hotel Rooms Operations

8/10 Bien

Alphonso, Tampa

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great front desk
Séjour de 2 nuits en mars 2024
Réponse de Director of Hotel Rooms Operations le 21 avr. 2024
Hello Alphonso, We are happy you had a revitalizing experience at W San Francisco and that our devoted Welcome Agents took excellent care of you. We hope you were able to enjoy the sweeping views overlooking downtown San Francisco, and we would welcome another opportunity to accommodate you again soon.Take care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Prateek

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located. Staff was friendly and helpful
Séjour de 1 nuit en avril 2024
Réponse de Director of Hotel Rooms Operations le 16 avr. 2024
Hello Prateek, We love knowing we helped make your celebratory visit perfect and that our fantastic Talent and inspiring location added to your stay. We are always eager to go the distance for our guests, and we appreciate you mentioning our efforts. Thank you for choosing W San Francisco for your stay, and we look forward to your next visit!Take care,Sean Johnson,Director of Hotel Rooms Operations

4/10 Médiocre

Bryan

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Too many events going on at the same time.
Séjour de 1 nuit en avril 2024
Réponse de Director of Hotel Rooms Operations le 13 avr. 2024
Hello Bryan, Thank you for taking the time to leave your review. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression. Please accept our apologies that we did not meet these expectations. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Kathleen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best customer service we’ve received at a hotel- our stay was wonderful and we’ll be back.
Séjour de 2 nuits en mars 2024
Réponse de Director of Hotel Rooms Operations le 29 mars 2024
Hello Kathleen, It is refreshing to know your stay with us was memorable and that our devoted Talent showed you what the W is all about in regards to service. We are glad you chose W San Francisco, and we look forward to your next visit. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Israel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the second W hotel that i stayed and this is a good option, what I didn’t liked was that the parking is only with an extra cost ~90 usd. I used parking lot near for 35 usd the night and my car was safe.
Séjour de 3 nuits en mars 2024
Réponse de Director of Hotel Rooms Operations le 28 mars 2024
Hello Israel, Thank you for evaluating your stay at W San Francisco and for choosing us again for your stay. We are delighted to know how happy you were during your visit, but we regret not meeting all of your expectations. We appreciate knowing about the things you would change, and we would love to have you back anytime!Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Alla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Séjour de 3 nuits en mars 2024
Réponse de Director of Hotel Rooms Operations le 26 mars 2024
Hello Alla, We value hearing from our guests and love knowing how much you enjoyed our beautiful property. We hope to welcome you again soon to W San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations

2/10 Horrible

Bishop

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very non reasonable behavior from all staff
Séjour de 2 nuits en mars 2024
Réponse de Director of Hotel Rooms Operations le 14 mars 2024
Hello Bishop, Thank you for choosing us and taking the time to leave a review. We are sorry for the issues you had. We aim to give each guest the absolute best service possible; therefore, we are disappointed that this was not your experience. We have shared your concerns with our Talent, and we appreciate your patience. We hope you will give us another chance; we would love to see you again.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Krazy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Director of Hotel Rooms Operations le 13 mars 2024
Hello Valued Guest, Thank you for posting such a generous rating of W San Francisco. It is a pleasure to know we exceeded your expectations. We enjoyed having you, and we hope to see you again on your next visit to San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Sara

Séjour de 2 nuits en décembre 2023
Réponse de Director of Hotel Rooms Operations le 12 mars 2024
Hello Sara, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Ellejah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Director of Hotel Rooms Operations le 10 mars 2024
Hello Ellejah, Thank you so much for the perfect rating of your time at W San Francisco. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Sean

Séjour de 1 nuit en mars 2024
Réponse de Director of Hotel Rooms Operations le 27 mars 2024
Hello Sean, Thank you for choosing W San Francisco and for your gracious rating. We were pleased that we exceeded your expectations during your visit to San Franciso. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional experience.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was safe and convenient for me and my daughter; staff was great.
Séjour de 1 nuit en mars 2024
Réponse de Director of Hotel Rooms Operations le 5 mars 2024
Hello Patricia, We are delighted you and your daughter had a great stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! Thank you for choosing W San Francisco, and we look forward to hosting you and your family again for another seamless experience. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Sherry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel with wonderful staff
Séjour de 1 nuit en mars 2024
Réponse de Director of Hotel Rooms Operations le 3 mars 2024
Hello Sherry, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. We hope you will come back soon; we would love to provide you with another exceptional stay!Take Care,Sean Johnson,Director of Hotel Rooms Operations

8/10 Bien

june

Voyage en groupe
Les points forts : Équipements
Good location
Séjour de 1 nuit en février 2024
Réponse de Resident Manager le 26 févr. 2024
Hello June, Thank you for reviewing your recent stay at W San Francisco. We love that you could experience all the energy San Francisco offers and appreciated our inspiring location. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 Excellent

hagai

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jkk
Séjour de 1 nuit en février 2024
Réponse de Resident Manager le 24 févr. 2024
Dear Hagai, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed everything we have to offer. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Courtney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Resident Manager le 24 févr. 2024
Dear Courtney, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Enrique

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great, clean and wonderful staff!
Séjour de 1 nuit en février 2024
Réponse de Resident Manager le 18 févr. 2024
Hello Enrique, We're delighted you had a rejuvenating stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! It was a pleasure hosting your visit, and we look forward to welcoming you back soon to W San Francisco.All the best,Francis Gorman,Resident Manager

10/10 Excellent

Kaleb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Resident Manager le 12 févr. 2024
Hello Kaleb, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

KAI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Resident Manager le 6 févr. 2024
Hello Kai, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager

4/10 Médiocre

Andrea

Séjour de 2 nuits en janvier 2024
Réponse de Director of Hotel Rooms Operations le 21 mars 2024
Hello Andrea, We are very sorry that we did not deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will revisit so we can make it up to you.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Daniel C

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Resident Manager le 2 févr. 2024
Hello Daniel, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager

8/10 Bien

michael

Les points forts : Propreté, personnel et service, confort de la chambre
trotz hohem stockwerk sehr lauter raum. man bekam alle geräsche von oben, vom flur komplett mit
Séjour de 1 nuit en janvier 2024
Réponse de Resident Manager le 27 janv. 2024
Hello Michael, We hope you had an overall pleasant stay at W San Francisco. However, we are sorry for the noise disruptions you experienced. Our Welcome Desk is available around the clock; therefore, we regret that we were not aware of the noise concern, as we would have been happy to try and resolve the issue or move you to another suite. Thank you for choosing us, and we would love to host you again in the future. All the best,Francis Gorman,Resident Manager

8/10 Bien

Mao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Resident Manager le 28 janv. 2024
Hello Mao, We are pleased your experience was enjoyable, and we want to thank you for your kind rating. All of us at W San Francisco look forward to your next visit.All the best,Francis Gorman,Resident Manager

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Resident Manager le 20 janv. 2024
Hello Christina, It is wonderful to know you enjoyed everything about your time at W San Francisco and that we exceeded your expectations. We appreciate your fantastic rating and hope you will join us again soon.All the best,Francis Gorman,Resident Manager

10/10 Excellent

Zuleyka, Yonkers

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manager Oscar was amazing. Staff was grear. Bar has good service and drinks. Rooms were clean and spacious.
Séjour de 3 nuits en janvier 2024
Réponse de Resident Manager le 17 janv. 2024
Hello Zuleyka, We love knowing we could make you feel so welcome, and our exceptional Talent, amazing bar, and stylish rooms helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! Thank you for mentioning our efforts and choosing W San Francisco; we hope to welcome you back soon.All the best,Francis Gorman,Resident Manager

10/10 Excellent

LIZ

Séjour de 2 nuits en janvier 2024
Réponse de Resident Manager le 16 janv. 2024
Hello Liz, Thank you for your terrific rating of W San Francisco. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager

10/10 Excellent

Kent

Réponse de Resident Manager le 15 janv. 2024
Hello Kent, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your visit was nothing short of exceptional. It was a pleasure having you at W San Francisco, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager

10/10 Excellent

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Resident Manager le 9 janv. 2024
Hello Cynthia, Thank you for rating your stay at W San Francisco. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

Robert

Séjour de 4 nuits en décembre 2023
Réponse de Resident Manager le 7 janv. 2024
Hello Robert, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at W San Francisco. We hope to have the pleasure of doing so again on your next visit to San Francisco.All the best,Francis GormanResident Manager

10/10 Excellent

Krisna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Resident Manager le 7 janv. 2024
Hello Krisna, It was a pleasure receiving your outstanding rating for W San Francisco. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.All the best,Francis GormanResident Manager

10/10 Excellent

rahman

Séjour de 2 nuits en décembre 2023
Réponse de Resident Manager le 2 janv. 2024
Hello Rahman, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W San Francisco; we look forward to seeing you again soon. All the best,Francis GormanResident Manager

10/10 Excellent

Fiorenza Micheli, Giulio De

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
wonderful location and outstanding staff, highly recommended
Séjour de 2 nuits en décembre 2023
Réponse de Resident Manager le 31 janv. 2024
Hello Valued Guest, We love knowing we could make you feel so welcome, and our exceptional Talent and inspiring location helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! We appreciate you recommending W San Francisco to future travelers, and we look forward to welcoming you again soon. All the best,Francis Gorman,Resident Manager

10/10 Excellent

Karen

Séjour de 2 nuits en décembre 2023
Réponse de Resident Manager le 19 janv. 2024
Hello Karen, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

BRENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great location, clean, quiet and super nice service. Would definitely go back the next time we go to the city.
Séjour de 1 nuit en décembre 2023
Réponse de Resident Manager le 28 déc. 2023
Hello Brent, Thank you for the outstanding review of W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic service and fantastic location. We will certainly share your compliments with our Talent, and we look forward to your next visit. Happy Holidays and Happy New Year!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Emmanuel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We did enjoyed our stay with them, but it's not like other W. Hotels that we stayed before. Needs more improvement to leave up to W. Brand, as a luxury hotel.
Réponse de Resident Manager le 26 déc. 2023
Hello Emmanuel, Thank you for reviewing your recent stay at W San Francisco. We are glad to hear how much you enjoyed your time with us, but we regret not meeting all of your expectations. We appreciate the feedback that helps us amplify our guest experience on all levels. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Patricia

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Resident Manager le 24 déc. 2023
Hello Patricia, Thank you for choosing W San Francisco and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

OPARA, SAN FRANCISCO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was great. Our room was bright and clean, although there wereno extra toiletries you’d expect from the W and no wash clothes, and the valet parking fee was outrageous. Otherwise a fabulous stay. We would stay there again.
Séjour de 1 nuit en décembre 2023
Réponse de Resident Manager le 17 déc. 2023
Hello Opara, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic style as well as our stylish rooms. Thanks once more for your valuable insights and candor. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Clayton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at the W in San Francisco for a long weekend away. They have a $40 per day resort fee. But they essentially give it back in a $35 per day good and beverage credit in the hotel. Also, free tickets to the SFMOMA next door! Great staff. Cool lobby.
Séjour de 3 nuits en novembre 2023
Réponse de Resident Manager le 17 déc. 2023
Hello Clayton, Thank you for reviewing your recent stay at W San Francisco. We love that you loved our spirited Talent, energetic style, and amazing services. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Jesse

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and service was excellent.
Séjour de 1 nuit en décembre 2023
Réponse de Resident Manager le 11 déc. 2023
Hello Jesse, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. Come back soon, we would love to provide you with another exceptional stay.All the best,Francis GormanResident Manager

8/10 Bien

Ryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Resident Manager le 11 déc. 2023
Hello Ryan, Thank you for sharing the nice rating about your experience at W San Francisco. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

Helayna L Carnes

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were checked in by Lupe, and checked out by Oscar. Lovely staff!! We enjoyed our stay and everyone was extremely patient and kind to us the entire time. Room service was delicious, and quick. Overall experience was memorable and enjoyable. Will definitely be back!
Séjour de 2 nuits en décembre 2023
Réponse de Resident Manager le 6 déc. 2023
Hello Helayna, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks about their authentic hospitality as well as our amazing room service. We hope you will come back soon; we would love to provide you with another exceptional stay!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were traveling with our dog and needed an early checkin to make an important apt, the staff did a great job of understanding our predicament and got us in our room in time for us to make our apt. Visas approved, PT next! Thanks W!!
Séjour de 2 nuits en septembre 2023
Réponse de Resident Manager le 1 déc. 2023
Hello Frank, It was our pleasure to welcome you to W San Francisco. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We appreciate the wonderful recommendation, and we look forward to seeing you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

Ahmad Khalid

Séjour de 1 nuit en novembre 2023
Réponse de Resident Manager le 20 déc. 2023
Hello Ahmad, Thank you for rating your stay at W San Francisco. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the best,Francis GormanResident Manager