Extérieur

Avis sur SF Central Hotel

2 out of 5
SF Central Hotel
1707 Market St, San Francisco, CA

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 127 avis sur 527." "
Note des voyageurs de 8 (Bien), d’après 100 avis sur 527." "
Note des voyageurs de 6 (Satisfaisant), d’après 99 avis sur 527." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 527." "
Note des voyageurs de 2 (Horrible), d’après 136 avis sur 527." "

6,2/10

Propreté

6,4/10

Personnel et service

5,8/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

cathy

Voyage en groupe
Les points forts : Personnel et service
small room with power outlet in pour condition. not enough towel for 4. the windows are not insulated.
Séjour de 2 nuits en septembre 2023

8/10 Bien

Christelle

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Sibylle

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruyant, prises ne fonctionnent pas, pas de service de chambre, mobilier bancal, micro-ondes rouillé à l'intérieur
Séjour de 4 nuits en septembre 2023

6/10 Satisfaisant

Jean-François

Séjour de 5 nuits en septembre 2023

2/10 Horrible

Sebastien

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Photos need to be updated the window in the bathroom has about to fall
Séjour de 3 nuits en septembre 2023

4/10 Médiocre

Véronique

Voyage en couple
Les points faibles : Propreté et équipements
Il y avait énormément de bruits à l’extérieur et ce toute la nuit.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Muriel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé, avec parking. Pas de souci, personnel globalement serviable.
Séjour de 2 nuits en juillet 2023

4/10 Médiocre

Caroline

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hébergement qui est désuet mais pourrait être acceptable si ce n'était pas de l'environnement. Des gens habitent ce motel: prostituées, vendeurs de drogues. La police est intervenue souvent. Milieu non sécuritaire et inquiétant. Peu de service.
Séjour de 4 nuits en juillet 2023

2/10 Horrible

Nicolas

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible
Je voyage souvent c'est bien le pire hotel que j'ai pu faire. Pas de service, pas de menage, des personnes qui viennent tenter d'ouvrir votre porte la nuit, beacoup de bruit, parking non secure. Passer votre chemin
Séjour de 4 nuits en juillet 2023

6/10 Satisfaisant

Yvan

Voyage en famille
Les points forts : Personnel et service
Aucune sécurité tant pour la voiture que pour les clients Un clochard est parvenu à essayer d’ouvrir notre porte !
Séjour de 3 nuits en juin 2023

2/10 Horrible

Sylvain

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Aucun services de chambre. Difficulté d'obtenir des serviettes et autresc accessoire: Verre, café etc.
Séjour de 3 nuits en juin 2023

10/10 Excellent

christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personnel très sympathique, à garder nos sacs plusieurs heures après avoir rendu la chambre. A proximité de la rue principale "Market street" de san Francisco
Séjour de 2 nuits en mai 2023

8/10 Bien

Franck

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023

8/10 Bien

Sébastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

Tom

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en mai 2023

8/10 Bien

Antoine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement idéal pour court séjour
De passage à San Francisco, nous avons passé 2 nuits dans ce logement. Emplacement idéal, logement calme.
Séjour de 2 nuits en mai 2023

6/10 Satisfaisant

Alice

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Zone assez mal frequentée et tres bruyant
Séjour de 2 nuits en avril 2023

8/10 Bien

marie-christine

Les points forts : Propreté et personnel et service
Idéalement situé sur market street , des moyens de transport tout autour, il reste sommaire mais propre. Un peu plus de travaux d’entretien ( pas de voilages à la fenêtre, fenêtre de la salle de bain qui ne ferme pas , frigo bruyant …. ) mais reste un excellent rapport qualité prix.
Séjour de 7 nuits en avril 2023

6/10 Satisfaisant

Carlos

Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Sulieman

Voyage d’affaires
Overall okay experience although on Expedia, they claimed parking was included with the reservation, but then made you pay $25 once you check in for parking.
Séjour de 1 nuit en mai 2024
Réponse de SF Central Hotel, Management. le 22 mai 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your feedback, and we apologize for the confusion regarding parking fees.We understand that a 3-star rating indicates your experience was somewhat average. While we're glad it wasn't entirely negative, we want to ensure complete transparency on future stays.Regarding the parking fee, you're absolutely right. We do have a parking fee of 20.70 (plus tax) per day, and this information should be clear during the booking process. To improve transparency, we are working with Expedia to ensure their listings accurately reflect our parking fees. In addition, we will be reviewing our own website to make sure parking information is clear and easy to find.We also have a security deposit policy, which is a refundable deposit of under 100 that is authorized upon check-in and returned upon check-out, assuming no damages are incurred. Information about this deposit should be available on our website and during booking.We appreciate you mentioning these discrepancies, and we're taking steps to address them.Thank you again for your feedback.Sincerely,SF Central Hotel.

6/10 Satisfaisant

Bimal

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
They put the hotel building photos of tall and new on the back top of building. I booked this hotel by seeing back of the tall building but when I got there it’s a short building on the bottom. They have to update the hotel photos so we will know the exact hotel.
Séjour de 2 nuits en mai 2024
Réponse de SF Central Hotel Management Team le 20 mai 2024
We apologize for any confusion caused by the photos. The tall building next to our hotel appears in our images due to its proximity. We will update our photos to better represent our property. Thank you for bringing this to our attention.

6/10 Satisfaisant

FREMON

One bath towel
Séjour de 1 nuit en mai 2024
Réponse de SF Central Hotel Management Team le 20 mai 2024
We apologize for the inconvenience of only having one bath towel in your room. We strive to ensure our guests have all the necessary amenities and will address this issue with our housekeeping team. Thank you for bringing this to our attention.

6/10 Satisfaisant

Manfred

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr hellhörig und lärmende Gäste wofür das Hotel allerdings nichts kann. Lüfter im Bad kaputt, wurde trotz mehrfachem Hinweis ignoriert.
Séjour de 3 nuits en mai 2024
Réponse de SF Central Hotel, Management. le 16 mai 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We sincerely apologize for the disruption caused by noisy guests and the inconvenience of the malfunctioning bathroom fan.Regarding the broken bathroom fan, we apologize that our efforts to address it during your stay fell short. A functioning bathroom fan is essential for comfort and ventilation. We will be following up to ensure the fan is repaired immediately.We hope you'll give SF Central Hotel another chance. We are committed to providing a peaceful and comfortable environment for all our guests.Sincerely,SF Central Hotel.

8/10 Bien

Lawrence, San Francisco is

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
81
Séjour de 1 nuit en février 2024
Réponse de SF Central Hotel, Management. le 15 mai 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your honest feedback, as it helps us identify areas where we can improve.A 4 out of 5 rating lets us know we're on the right track, but there's still room for improvement. We're glad you found your stay to be mostly positive.We hope you'll give us another chance to show you the improvements we're making. Please don't hesitate to reach out to me directly at tl@sanfranciscocentralhotel.com if you have any further questions or concerns.Sincerely,SF Central Hotel.

6/10 Satisfaisant

Guadalupe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall cannot complain. We only stayed one night and it was decent.
Séjour de 1 nuit en mai 2024
Réponse de The SF Central Hotel, Management. le 15 mai 2024
Thank you for taking the time to leave a review of SF Central Hotel! We appreciate your feedback, even if it wasn't a perfect score.We're glad to hear that your one-night stay at SF Central Hotel was decent overall and that you didn't have any major complaints. While a 3 out of 5 rating indicates a neutral experience, we'd love to hear what we could have done to make it a 5-star stay!If you're ever in San Francisco again and considering a longer stay, we hope you'll give SF Central Hotel another chance. We're confident we can provide a comfortable and enjoyable experience for a multi-night visit.In the meantime, thank you for choosing SF Central Hotel. We hope you had a wonderful time in San Francisco!Sincerely,The SF Central Hotel Team.

4/10 Médiocre

Naw

Les points faibles : Personnel et service
Staff should learn how to respect/treat customers. Toilet does not flush properly Noise from foot steps upstairs and mopping
Séjour de 1 nuit en mai 2024
Réponse de SF Central Hotel, Management. le 15 mai 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We sincerely apologize that your experience fell short of expectations, and we take your feedback very seriously.Respectful and friendly service is a core value at SF Central Hotel. We will be reviewing your comments with our staff and retraining them to ensure all guests receive courteous and professional treatment. A malfunctioning toilet is a major inconvenience. We will be sending maintenance staff immediately to inspect and repair the toilet in the room you occupied.We apologize for the noise disruption from upstairs guests and housekeeping activities. We will be reviewing our housekeeping procedures to minimize noise during guest occupancy hours. Additionally, we will be reminding all guests about noise courtesy.We hope you'll give us another chance to demonstrate the high standards of hospitality we strive for at SF Central Hotel. Sincerely,SF Central Hotel

2/10 Horrible

Henrry

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was too noisy and dirty
Séjour de 2 nuits en mai 2024
Réponse de SF Central Hotel Management Team le 11 mai 2024
We apologize for the noise and cleanliness issues you encountered during your stay. Providing a peaceful and clean environment is important to us, and we regret falling short of your expectations. Your feedback will be addressed promptly to ensure improvements are made. Thank you for bringing this to our attention.

4/10 Médiocre

Julio

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really sketchy place to stay, room was smelling bad. Air conditioning and mini refrigerator are very noise. The front desk is thru a glass window and not a room/hall. I don’t recommend
Séjour de 3 nuits en mai 2024
Réponse de SF Central Hotel Management Team le 9 mai 2024
We apologize for the issues you experienced during your stay, including the unpleasant odor in the room and the noisy appliances. We understand how these factors can impact your comfort and overall experience. We also regret that our front desk setup did not meet your expectations. Your feedback is important to us as we continually strive to improve our guest experience. We appreciate your comments and take them seriously as we work to address these concerns.

8/10 Bien

Naishan

Les points forts : Personnel et service
Affordable hotel.
Séjour de 1 nuit en mai 2024
Réponse de SF Central Hotel, Management. le 8 mai 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your feedback, as it helps us identify areas where we can improve.We understand that affordability is a major factor for many travelers, and we're glad we could offer a comfortable and budget-friendly option for your stay.We take your feedback seriously, and we are committed to providing a better experience for all our guests.Thank you again for choosing SF Central Hotel. We look forward to welcoming you back soon!Sincerely,The SF Central Hotel Team

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access to many great eats, great spot to take a break during a long day in the city.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Kayla

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pictures were not what we seen when we got there it was really run down and on top of that other guest where having drug transactions out in the open we got woken up at 3 am from someone knocking looking for their dealer workers were rude called 3 times to get some towels and didn’t get them until we got back hours later
Séjour de 2 nuits en avril 2024
Réponse de SF Central Hotel Management Team le 2 mai 2024
We are deeply sorry to hear about the issues you encountered during your stay. It's concerning that your experience fell significantly short of our standards, especially regarding safety and guest service. We take your feedback very seriously, and we will address these issues immediately with our team to ensure they are corrected and do not occur again.The safety and comfort of our guests are our top priorities, and we regret that we did not provide an environment that met these criteria. We appreciate you bringing these matters to our attention, and we hope you will give us another opportunity to restore your confidence in our hotel.Please contact us directly to discuss how we can make this right for you.

10/10 Excellent

Ivan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was very nice. Clean and Tidy. I would highly suggest this motel if you're passing through or just need a night out.
Séjour de 1 nuit en mai 2024
Réponse de SF Central Hotel Management Team le 2 mai 2024
Thank you for your positive feedback and recommendation! We're delighted to hear that you found the room to your satisfaction, clean and tidy. We strive to provide a comfortable and welcoming environment for all our guests, whether they're passing through or just taking a night out. We appreciate your support and look forward to welcoming you back to our motel in the future.

4/10 Médiocre

Anacleto

It was central
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 2 mai 2024
Thank you for your feedback. We're glad to hear that you found our location to be central and convenient. However, we're concerned that we did not fully meet your expectations. We are committed to improving our service and guest experience, and we would appreciate more details about what could have made your stay better. Please reach out to us directly to discuss this further. We value your input and hope to have the opportunity to provide a better experience on your next visit.

10/10 Excellent

Ricardo, Salinas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de The SF Central Hotel, Management. le 16 mai 2024
We're absolutely thrilled to hear you awarded us a perfect rating! Thank you so much for your kind words about SF Central Hotel. Your review truly means a lot to us.We strive to create a comfortable and enjoyable experience for all our guests, and your feedback lets us know we're on the right track.Would you be willing to recommend SF Central Hotel to others? Perhaps you could share your experience on social media or travel websites! We'd be truly grateful.Thank you again for choosing SF Central Hotel. We look forward to welcoming you back soon!Sincerely,The SF Central Hotel Team.

10/10 Excellent

Kyle

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The ladies at the reception desk when I checked in were outstanding... professional and friendly. Thank you.
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 29 avr. 2024
Thank you for your kind words! We're thrilled to hear that our reception team made a positive impact on your check-in experience. We always strive to provide professional and friendly service, and it's rewarding to know that we succeeded. We'll be sure to share your compliments with our staff. We look forward to welcoming you back to SF Central Hotel in the future!

4/10 Médiocre

Jose

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 29 avr. 2024
We're sorry to hear that your experience did not meet your expectations. We take your feedback seriously and are committed to improving. Please feel free to reach out to us directly with any specific issues you encountered, as we are eager to address them and ensure a better experience for all our guests in the future. Thank you for your feedback, and we hope to have the opportunity to serve you better.

6/10 Satisfaisant

Dat

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Place were ok but service was kinda poor. The black lady who worked at the midnight shift seems kinda frustrated when I asked questions about parking fee and i noticed she made faces with us. However the person who works the next morning shift was kind and seem friendly.
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 24 avr. 2024
We appreciate you taking the time to share your feedback about your recent stay at our hotel. We're sorry to hear that your interaction with our staff during the midnight shift did not meet your expectations. We aim to provide courteous and professional service to all our guests, and we will address this matter with our team to ensure better experiences in the future.On a positive note, we are pleased to hear that your morning interactions were friendly and helpful. We value both your constructive comments and compliments, as they help us maintain and improve our service standards.Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back and provide a better experience.

6/10 Satisfaisant

Carlos

Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel, Management. le 15 mai 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your honest feedback, as it helps us identify areas where we can improve.A 3 out of 10 rating indicates a somewhat average experience. While we're glad it wasn't entirely negative, we understand there was room for improvement.We take your feedback seriously, and we are committed to providing a better experience for all our guests.We hope you'll give us another chance to show you the improvements we're making. Sincerely,SF Central Hotel

2/10 Horrible

Aylin

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Dirty rooms, like worse than motel 6. Not a good area and the beds squeak, walls are thin
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 22 avr. 2024
We sincerely apologize for the condition of your room and the issues you experienced during your stay. It is our goal to provide clean, comfortable accommodations and a peaceful environment, and we clearly fell short. We appreciate your feedback and will immediately address the cleanliness, bed squeaking, and noise insulation issues with our housekeeping and maintenance teams. Please know that your comfort is our priority, and we are committed to improving based on your comments. If there is anything we can do to assist you further or make this right, please do not hesitate to contact us directly.

2/10 Horrible

Yabet

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 24 avr. 2024
We are truly sorry to hear that your experience did not meet your expectations. We take your feedback seriously and are committed to improving. Please feel free to reach out to us directly with any specific issues you encountered, as we are eager to address them and ensure a better experience for all our guests in the future. Thank you for your feedback, and we hope to have the opportunity to serve you better.

6/10 Satisfaisant

Frederic-Patrick

Les points faibles : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de SF Central Hotel, Management le 17 avr. 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your honest feedback, as it allows us to identify areas where we can improve.We hope you'll give us another chance to show you the improvements we're making. Sincerely,SF Central Hotel

6/10 Satisfaisant

Cory

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
reasonable for the price, but the bathroom window was about to fall out of its frame & it was pretty loud even when the door & the blinds were all closed. nighttime staff was not friendly, but morning staff were fine at check out.
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 16 avr. 2024
Thank you for your feedback. We apologize for the issues you encountered with the bathroom window and the noise level during your stay. Rest assured, we'll address these concerns promptly to ensure a more comfortable experience for our guests. Additionally, we appreciate your comments about our staff and will use them to improve our service. If you decide to stay with us again, please don't hesitate to reach out if you need any assistance during your stay. We hope to have the opportunity to provide you with a more enjoyable experience in the future.

6/10 Satisfaisant

Rebekah

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Was super dirty and the door shined light from underneath it. The AC didn’t work either.
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel, Management. le 14 avr. 2024
Thank you for taking the time to leave a review of your recent stay at SF Central Hotel. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We sincerely apologize that your recent stay at SF Central Hotel fell short of expectations. It's unacceptable that your room was dirty, the door had a light leak, and the AC wasn't working.We take guest feedback seriously, and we are taking immediate steps to address these issues. We will be thoroughly investigating the cleanliness concerns in your room and ensuring our housekeeping procedures are followed meticulously. Maintenance will be inspecting all rooms for light leaks around the doors and fixing any found. Additionally, we will be prioritizing repairs for the AC unit in your room (or the room type you stayed in) to ensure proper functionality.Sincerely,SF Central Hotel.

10/10 Excellent

gregory a.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Necouse i srayed over a 8 day period. I had to constantly ask for towels and coffee for my room. They didn't service the room
Séjour de 11 nuits en mars 2024
Réponse de SF CENTRAL HOTEL MANAGEMENT. le 14 avr. 2024
Thank you so much for your incredible 5-star review of Hotel SF Central! We're thrilled to hear that you had such a positive experience during your stay.Thank you for choosing SF Central Hotel! We appreciate your understanding regarding our housekeeping schedule.To optimize efficiency and minimize disruption during your stay, we offer a full housekeeping service every five days. This includes changing linens, replacing amenities, and thoroughly cleaning your room.In the meantime, if you require fresh towels, toiletries, coffee, or trash removal, we're happy to fulfill your requests promptly! Simply call the front desk at your convenience, and our friendly staff will deliver the requested items directly to your room.We apologize if this wasn't communicated clearly upon check-in. We strive to provide a comfortable and convenient stay, and we're always happy to assist with any of your needs.Sincerely,SF Central Hotel Management

8/10 Bien

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like it, it wasn't too bad staying at the hotel.
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 12 avr. 2024
We're glad to hear that you had a satisfactory experience during your stay with us. If there's anything we can do to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back to SF Central Hotel in the future!

2/10 Horrible

Marisa

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Didn’t even check-in due to the happenings in the parking lot. People doing drugs and in and out of the hotel rooms, would not have been able to sleep. Read other reviews and could only imagine what inside looked like.
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 8 avr. 2024
We're deeply sorry for the distress caused by the situation in our parking lot. The safety and comfort of our guests are our utmost priorities, and we regret that your experience fell short of expectations. We take your feedback seriously and are actively addressing these concerns to ensure a more secure environment for all our guests. We understand your decision not to stay, and we apologize for any inconvenience. Should you reconsider staying with us in the future, please contact us directly, and we'll do our best to provide a more positive experience.

2/10 Horrible

Gelain

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place need update very old and rooms smell bad ….
Séjour de 2 nuits en avril 2024
Réponse de SF Central Hotel. le 6 avr. 2024
Thank you for your review of SF Central Hotel. We sincerely apologize that your recent stay fell short of expectations, particularly regarding the outdated feel and unpleasant odors in the rooms.We understand if you're hesitant to return after this experience. However, we are actively working on improvements based on guest feedback, and we hope you'll give SF Central Hotel another chance in the future.Sincerely,The SF Central Hotel Team.

2/10 Horrible

Kevin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charge extra
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel. le 6 avr. 2024
Thank you for your recent review of SF Central Hotel. We are incredibly sorry to hear that your stay only received a 1 out of 5 rating. We take all guest experiences seriously, and your feedback is crucial in helping us improve.We'll be reviewing our website and booking process to ensure all fees, including any that might not be immediately obvious, are prominently displayed and easily accessible. This will help guests make informed decisions during the booking process.Sincerely,The SF Central Hotel Team

4/10 Médiocre

Kelly

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de SF Central Hotel, Manangement. le 6 avr. 2024
Thank you for your review of SF Central Hotel. While we're disappointed to hear your stay only received a 2 out of 5 rating, we appreciate you taking the time to share your feedback. It helps us identify areas for improvement.

6/10 Satisfaisant

Nicolas

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Le falta mas limpiesa, las camas estan muy viejas el sofa cama esta para la basura muy incómodo
Séjour de 1 nuit en avril 2024
Réponse de SF Central Hotel Management Team le 2 avr. 2024
We apologize for the unsatisfactory condition of your room. Your feedback regarding cleanliness and the condition of the beds is concerning, and we will address these issues promptly with our housekeeping and maintenance teams. We aim to provide comfortable accommodations for all our guests and regret any inconvenience caused. Please feel free to contact our front desk for immediate assistance during your stay. Thank you for bringing these matters to our attention.