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Avis sur Motel 6 Belmont, CA - San Francisco - Redwood City

2 out of 5
Motel 6 Belmont, CA - San Francisco - Redwood City
1101 Shoreway Rd, Belmont, CA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 458 avis sur 1016." "
Note des voyageurs de 8 (Bien), d’après 204 avis sur 1016." "
Note des voyageurs de 6 (Satisfaisant), d’après 124 avis sur 1016." "
Note des voyageurs de 4 (Médiocre), d’après 88 avis sur 1016." "
Note des voyageurs de 2 (Horrible), d’après 142 avis sur 1016." "

7,8/10

Propreté

8,0/10

Personnel et service

6,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Choose another hotel
I wasn't expecting great service from this hotel, but in terms of cleanliness, it really wasn't that. The staff are there, but don't ask for anything. Every question was answered with a "no", even when it came to providing me with an invoice. The corridors are carpeted, but when I see the state of the floors in the entrances, which are tiled, I can only imagine how clean the carpets are. In fact, you can smell it. At times, I had to walk through the corridors without breathing because it stank so bad. Another remark: they rent rooms with kitchens, but nothing is provided in the kitchen. Not a plate, no cutlery, no dishes or pans, nothing at all. In conclusion, I didn't do anything in this kitchen, which I paid for nothing (extra option charged). In the end, this lack of hygiene meant that I left 2 days early to go to an AirBNB.
Séjour de 7 nuits en juin 2023
Réponse de Sophia CSR le 5 juil. 2023
Dear Guest,Thank you for your feedback. We apologize for the disappointing experience you had at our hotel. We take cleanliness and customer service seriously, and we're sorry we fell short of your expectations. We appreciate your comments regarding the floors and the odor in the corridors, and we will address these issues promptly. We apologize for the inconvenience caused by the lack of kitchen amenities and will work on improving our offerings. We understand your decision to leave early, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Adresse sérieuse
Très bon rapport qualite prix pour la zone. Spacieux, fonctionnel et calme.
Séjour de 1 nuit en avril 2023
Réponse de Sophia CSR le 7 mai 2023
Hi David,Thank you for your 10-star review! We're thrilled to hear that you found our accommodations to be spacious, functional, and quiet and that you felt you received very good value for your money. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

NATHALIE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

4/10 Médiocre

christine

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sol collant et sale des rognures d’ongles autour du lit Chambres lugubres avec propreté douteuse !! Excessif et prix vraiment trop élevé pour le confort
Séjour de 1 nuit en octobre 2022

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
l'hôtel est un peu vieux mais bien tenu propre par le personnel , personnel aussi très accueillants .
Séjour de 3 nuits en mai 2022
Réponse de Brand Experience Team le 23 juin 2022
Salut l'ami, merci d'avoir pris le temps de partager votre avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour et nous avons hâte de le dire à notre personnel. Jusqu'à la prochaine fois, bon voyage.

2/10 Horrible

Matias

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cigarette Smell everywhere
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 22 mai 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. Rest assured, your concern will be noted and inspected by our housekeeping team for prompt action. We would value another chance to impress you and we wish you pleasant travels.

8/10 Bien

Carolina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Hi Carolina,We can't thank you enough for your four-star rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Carita, Chowchilla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for being so supportive!

10/10 Excellent

Miguel

Voyage en famille
What I like was the easy check in and they meet my requirements and request for the room. And what I didn’t like was that the wall had to much moisture in it and under need the ac furnace had black mold which is no good. The main door dint had a weather strip on it you could see the light from outside.
Séjour de 7 nuits en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Dear Guest,Thank you for your time and valuable feedback. Happy to know that you found our check-in easy. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. Our Team always ensures that we keep delighting you with our facilities and services. Wish you a pleasant stay in future as well.

10/10 Excellent

Loisi, East Palo Alto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Dear Guest,Thank you for taking the time to complete our guest survey regarding your stay. We are so happy to see this 5 out of 5-star rating. We assure you the best of our services at all times.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay for a great price.
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Hi Paul,Grateful to know that we fit in your budget and your stay was great. Receiving an awesome 5-star rating and review is a real victory for our hotel. We are infinitely glad if you will choose us again and our team is waiting to welcome you back soon!

10/10 Excellent

Todd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No microwave or working refrigerator
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. We are glad to see this 5 out of 5-star rating. However, please check your booking details as you had booked a room type which doesn't have a microwave and working refrigerator. If you want further details on this please call up the property. We would love to see you again in the future.

2/10 Horrible

Sergio

Voyage d’affaires
Les points faibles : Équipements
Bad conditions all the property
Séjour de 7 nuits en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Hi Sergio,Thank you for your stay. We regret the inconvenience faced by you and never want our customers to have a bad experience. Please share your disappointments in detail so that we can escalate them to our management for improvements. We hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 Satisfaisant

Teresa

Voyage d’affaires
Les points forts : Propreté et personnel et service
There was mold on the walls. Toilet seat anchors were broken. Two lights did not work. Paint chipped. Desk also had chipping. Sheets need to be replaced very rough with pills. Also did not like the layout of property. Would I stay there again no. Would I recommend no.
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Hi Teresa,Thank you for sharing your feedback about your stay with us! We regret your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 Horrible

Clayton

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Hi Clayton,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 Satisfaisant

Sunil

Voyage d’affaires
Les points faibles : Personnel et service
Given that there are no restaurants or coffee shops close by, it would be helpful to serve coffee starting at 5:00 AM. Front desk was rude when that request was made, saying that coffee will only be available starting at 6:00 AM.
Séjour de 3 nuits en mai 2024
Réponse de Sophia CSR le 20 mai 2024
Hi Sunil,We regret the inconvenience faced by you regarding coffee. We will forward your concerns to our team for improvement. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Satisfaisant

TAFADZWA

Les points forts : Personnel et service
very convenient when on the go while on a budget
Séjour de 4 nuits en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Dear Guest,It is good to know that we fit into your budget. It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 Bien

Na

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean but dark
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Christian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comada y muy amable el personal
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Hi Christian,We are incredibly grateful you took the time to leave us this comment and liked our food and friendly staff. Our company values prioritise customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

8/10 Bien

Sharon K

Voyage d’affaires
Les points forts : Personnel et service
Right off the fwy, pleasant staff. room okay for thie low price, not great but acceptable to sleep in and then move on
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Hi Sharon,Thank you for choosing us for your recent stay. We are glad to see your rating. Every day, we strive to maintain our hotel clean and pleasant more than what our guests expect from us. If you have any further suggestions, then please get in touch with us. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

10/10 Excellent

Heidi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean rooms, comfy beds.
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Hi Heidi,Many thanks for the review with the positive comments and ratings. We are glad that you were pleased with the clean rooms and comfortable beds. We are also so pleased if you would return to stay with us again. Wish you a pleasant stay in the future as well.

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Hi Peter,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Josue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a nice trip
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star rating! We hope to hear more from you on your next visit.

10/10 Excellent

Wenbin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

6/10 Satisfaisant

jorge

It was ok
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, nice people, a little dated, but a great value. Would stay there again. Restaurant next door.
Séjour de 2 nuits en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Hi Paul,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

10/10 Excellent

Tony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was great value away from the city noise yet close to the city to explore
Séjour de 4 nuits en mai 2024
Réponse de Sophia CSR le 17 mai 2024
Hi Tony,Thank you for taking the time to complete our guest survey regarding your stay. We are so glad we were able to provide you with such a wonderful experience. Our team assures you the best of our services at all times.

4/10 Médiocre

Sylvain

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is as barebone as it gets... And it's old. Don't be fooled by the color... This place need a full update. Plus 3 days out of 4 could not get hot water to shower properly. No fridge, no coffee maker. Nothing besides a bed an old TV and 3 days without them doing the room. I will not stay there again. Staff were friendly and courteous l, but that doesn't equal a good start.
Réponse de Sophia CSR le 17 mai 2024
Dear Guest,Grateful to hear that our guest honoured our staff with praiseworthy words. However, We regret the inconvenience faced by you regarding these issues and assure you that we will surely forward your valuable feedback to our team for investigation. We promise you the best of our services at all times.

6/10 Satisfaisant

Dorotea

Voyage en famille
Les points faibles : Personnel et service
Its clean but the customer service is awful. They absolutely need training
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 16 mai 2024
Dear Guest,Thank you for choosing us for your recent stay. We regret the inconvenience faced by you during your stay. Kindly let me know about your disappointments in more detail to serve you better in the future.

2/10 Horrible

Will

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place was dirty disgusting
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

2/10 Horrible

Antoinette

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very dirty can tell that this is a very ghetto motel
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team and we hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 Bien

Yu lian

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Well enough
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Bien

Fernando, Sacramento

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good for the money and good staff.
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 16 mai 2024
Hi Fernando,We are glad to know that our price and staff met your expectations and thank you for this lovely 4-star rating. We promise to be consistent with the amazing work and hope you will be our frequent visitor.

2/10 Horrible

Goke

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Broken elevator. Broken kitchen wall socket. Unable to use microwave. I called the front desk, i was promised issues will be fixed the following day. It never happen.
Séjour de 5 nuits en mai 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Excellent

Manohar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 Bien

Loisi, East Palo Alto

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 22 mai 2024
Hi David,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Rosalio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Ryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a motel 6 that had all the amenities that I needed for 2 days
Séjour de 2 nuits en mai 2024
Réponse de Sophia CSR le 14 mai 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 Satisfaisant

Barinder

Voyage en famille
Les points forts : Propreté et personnel et service
👍
Séjour de 2 nuits en février 2024
Réponse de Sophia CSR le 9 mai 2024
Dear Guest,We appreciate the 3-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bien

Nicolas

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Mold in bathroom a210. Floor smelled like cigarette.
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 13 mai 2024
Hi Nicolas,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 Bien

Nestor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Sophia CSR le 9 mai 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Hulita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and easy stay.
Séjour de 3 nuits en mai 2024
Réponse de Brand Experience Team le 13 mai 2024
Hi Hulita, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 Excellent

Matthew, San Francisco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very polite staff. No problems encountered whatsoever.
Séjour de 2 nuits en avril 2024
Réponse de Sophia CSR le 7 mai 2024
Dear Guest,We're overjoyed to receive your glowing 5-star review! It's fantastic to learn that the politeness of our staff added to your enjoyable stay, and we're thrilled that you experienced no issues during your time with us. Thank you for taking the time to share your positive experience, and we eagerly anticipate the opportunity to welcome you back for another outstanding stay in the future!

2/10 Horrible

Francisco

Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 9 mai 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excellent

Susan, Canton

Quite a nice Motel 6
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 7 mai 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Bien

Mark

Convenient
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 7 mai 2024
Dear Guest,Appreciate your 4-star rating! We're pleased to hear that you found our location convenient for your needs. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 Excellent

Miguel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy bueno
Séjour de 1 nuit en mai 2024
Réponse de Sophia CSR le 9 mai 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 Bien

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall my stay was pleasant. Clean n comfortable room and plenty of parking lots. Staff was helpful n courteous. The only minus is that housekeeping is only once every 3 days. However I was able to get fresh set of towels from 24-hour reception.
Séjour de 4 nuits en avril 2024
Réponse de Sophia CSR le 7 mai 2024
Dear Guest,We appreciate your 4-star rating! It brings us joy to know that you had a pleasant overall stay and found our rooms clean, comfortable, and with ample parking. Your appreciation for our helpful and courteous staff is warmly received. We acknowledge your feedback about housekeeping frequency and will certainly use it to enhance our services. It's reassuring to hear that our 24-hour reception promptly provided you with fresh towels. We eagerly anticipate the opportunity to host you again for another enjoyable stay in the near future!

10/10 Excellent

Dean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were good aside from something haunting happening in the night.
Séjour de 3 nuits en avril 2024
Réponse de Sophia CSR le 3 mai 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. To address your concerns more effectively, we kindly request that you provide us with further details about what specifically disappointed you to address the problem and prevent any future occurrences. Our Team is looking forward to serving you again on your future travels.