Avis
8,0
Très bien
8,0/10
Propreté
8,0/10
Personnel et service
9,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
27 mai 2019
Séjour de 1 nuit en mai 2019
10/10 Excellent
Voyageur vérifié
Voyage en groupe
23 mai 2019
Voyageur vérifié
Séjour de 1 nuit en mai 2019
4/10 Médiocre
OLIVIER, France
20 févr. 2019
Les points faibles : Personnel et service
Considérablement déçu....
OLIVIER
Séjour de 3 nuits en février 2019
6/10 Satisfaisant
Voyageur vérifié
9 mai 2018
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mai 2018
8/10 Bien
gilles
8 mars 2017
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Belle nature
gilles
10/10 Excellent
Lauriane, Metz
28 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
Lauriane
8/10 Bien
THIERRY, toulouse
18 juil. 2015
endroit superbe mais diffile de bouger
THIERRY
10/10 Excellent
Marilyn, Villefranche
16 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour 3 jours génial
Marilyn
8/10 Bien
Caroline G., Suisse
7 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour agréable au bord de la rivière Kwaï
Caroline G.
6/10 Satisfaisant
thierry, nice
28 juil. 2014
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
hotel retiré au calme
thierry
8/10 Bien
Monkyo Pompoey, Bangalore
15 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement superbe et paisible
Monkyo Pompoey
8/10 Bien
William
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great River Hotel
William
Séjour de 3 nuits en janvier 2024
Réponse de Resotel le 25 janv. 2024
Dear William, Thank you for staying with us and taking the time to leave a valuable review.We are delighted to learn that you enjoyed the hospitality. We look forward to welcoming you back. Best regards, River Kwai Resotel
10/10 Excellent
Scott
Voyage en famille
12 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 2 nuits en octobre 2023
Réponse de River Kwai Resotel le 12 oct. 2023
Dear Scott, Thank you for staying at River Kwai Resotel and taking the time to leave a valuable review. We are very delighted to learn that you had a wonderful time while enjoying the hospitality. We look forward to welcoming you back. Best regards, River Kwai Resotel
10/10 Excellent
Michael
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
17 sept. 2023
Les points forts : Équipements
Michael
Séjour de 2 nuits en septembre 2023
Réponse de River Kwai Resotel le 17 sept. 2023
Dear Michael, Thank you for staying at River Kwai Resotel and taking the time to leave a valuable review. We are delighted that you enjoyed the hospitality. We look forward to welcoming you back. Best regards, River Kwai Resotel
10/10 Excellent
Núria
27 août 2023
Núria
Séjour de 2 nuits en août 2023
Réponse de River Kwai Resotel le 28 août 2023
Dear Núria, Thank you for staying at River Kwai Resotel and taking the time to leave a valuable review. We are delighted that you loved hospitality. We look forward to welcoming you back. Best regards, River Kwai Resotel
6/10 Satisfaisant
Matt
Voyage en famille, Voyage en couple
14 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Matt
Séjour de 1 nuit en août 2023
Réponse de Resotel le 16 août 2023
Dear Matt, Thank you for staying at River Kwai Resotel and taking the time to leave a meaningful review. We are deeply sorry to learn about your unfavorable experience at restaurant. We always try our best to keep our standard up to par. Anyway, after hearing your comment, we've reprimanded the waiters in charge and the restaurant team to hear the issue. In order to prevent this from happening in the future, we have also held the re-training session seriously. Moreover, the tougher protocol has proceeded effectively. All in all, we do apologize for any inconvenience. The necessary actions have been taken, we are confident that the upcoming guests would be treated with the quality service. We highly hope you would give us another chance to regain your trust. Best regards, River Kwai Resotel
8/10 Bien
Christian
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en juin 2023
Réponse de River Kwai Resotel le 25 juin 2023
Dear Christian,Thank you for staying at River Kwai Resotel and taking the time to leave a great feedback. We are delighted to learn that you liked our hospitality. We look forward to welcoming you back. Best regards, River Kwai Resotel
4/10 Médiocre
Amanda
13 mars 2023
Amanda
Séjour de 2 nuits en mars 2023
Réponse de Resotel le 3 avr. 2023
Dear Amanda,Thank you for staying at River Kwai Resotel and taking the time to leave feedback. We are truly sorry to see the score you gave us. However, should there be any particular issue during your stay, please feel free to let us know for the better improvement. We highly hope you'd give us another chance to gain your trust. Best regards, River Kwai Resotel
10/10 Excellent
Paul
23 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peace and Serenity
Paul
Séjour de 4 nuits en février 2023
Réponse de Resotel le 25 févr. 2023
Dear Paul,Thank you for staying at River Kwai Resotel and taking the time to leave a great score. We are very delighted to hear that you had a wonderful time during enjoying our hospitality. We look forward to welcoming you back soon. Best regards, River Kwai Resotel
10/10 Excellent
Claire
Voyage en couple
3 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claire
Séjour de 2 nuits en janvier 2023
Réponse de Resotel le 5 févr. 2023
Dear Claire,Thank you for your recent stay at River Kwai Resotel and taking the time to leave us a kind feedback. We are very delighted to hear that you had a wonderful time during enjoying our hospitality. We look forward to welcoming you back soon. Best regards, River Kwai Resotel
8/10 Bien
Sophie
29 janv. 2023
Sophie
Séjour de 1 nuit en janvier 2023
Réponse de Resotel le 7 mars 2023
Dear Sophie,Thank you for staying at River Kwai Resotel and taking the time to leave a nice score. We are very delighted to hear that you enjoyed our hospitality. We look forward to welcoming you back soon. Best regards, River Kwai Resotel
8/10 Bien
Irina, Bangkok
18 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Irina
Séjour de 3 nuits en octobre 2022
10/10 Excellent
Harry, Fredericksburg
Voyage en couple
8 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harry
Séjour de 2 nuits en octobre 2022
10/10 Excellent
Matt
2 oct. 2022
Matt
Séjour de 2 nuits en septembre 2022
8/10 Bien
Chatchai
Voyage d’affaires
5 nov. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Chatchai
Séjour de 1 nuit en novembre 2021
8/10 Bien
Voyageur vérifié
Voyage en groupe
11 mars 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2021
10/10 Excellent
Voyageur vérifié
Voyage en couple
26 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2021
10/10 Excellent
Natsawat
Voyage en groupe
28 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Natsawat
Séjour de 1 nuit en novembre 2020
10/10 Excellent
เจฟ, กรุงเทพ
Voyage en groupe
26 nov. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
เจฟ
Séjour de 1 nuit en novembre 2020
10/10 Excellent
Paul
Voyage en couple
22 sept. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en septembre 2020
10/10 Excellent
Suriwipa
Voyage en groupe, Voyage d’affaires
24 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Suriwipa
Séjour de 1 nuit en mars 2020
Réponse de River Kwai Resotel le 24 mars 2020
Dear Suriwipa,
Thank you for your recent stay at River Kwai Resotel and offering us a great rating.
We are very happy to learn that the latest guest received a pleasant experience during spending quality time with our unique accommodation.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
10/10 Excellent
Lars
23 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bedste oplevelse
Lars
Séjour de 2 nuits en mars 2020
Réponse de River Kwai Resotel le 24 mars 2020
Dear Lars,
Thank you for your recent stay at River Kwai Resotel and giving us a big compliment.
We are extremely delighted to learn that the latest guest received a pleasant experience during spending quality time with our unique accommodation.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
10/10 Excellent
Rina
8 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel
Rina
Séjour de 1 nuit en février 2020
Réponse de River Kwai Resotel le 12 févr. 2020
Dear Rina,
Thank you for your recent stay at River Kwai Resotel and complimenting us a great deal.
We are extremely delighted to learn that our latest guest received a pleasant experience during spending quality time with our unique accommodation. Of course, your precious appreciation would become powerful encouragement for us to persistently contribute a finest hospitality for upcoming guests.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage en groupe
20 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Réponse de River Kwai Resotel le 25 janv. 2020
Dear Valued Client,
Thank you for your recent stay at River Kwai Resotel and complimenting us a great deal.
We are extremely delighted to learn that our latest guest received a pleasant experience during spending quality time with our meticulous accommodation. Of course, your precious appreciation would become powerful encouragement for us to persistently contribute a finest hospitality for upcoming guests.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
8/10 Bien
Voyageur vérifié
Voyage en famille
3 janv. 2020
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de River Kwai Resotel le 12 janv. 2020
Dear Valued Client,
Thank you for your recent stay at River Kwai Resotel and sharing valuable perspective.
We are happy to learn that in overall, our latest guest received a pleasant experience during spending quality time with our meticulous accommodation.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
10/10 Excellent
Voyageur vérifié
13 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
Réponse de River Kwai Resotel le 18 déc. 2019
Dear Valued Client,
Thank you for your recent stay at River Kwai Resotel and sharing valuable review.
We are extremely delighted to learn that our latest guest received a pleasant experience during spending quality time with our meticulous accommodation. Of course, your precious appreciation would become powerful encouragement for us to persistently contribute a finest hospitality for upcoming guests.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
4/10 Médiocre
Voyageur vérifié
Voyage en couple
24 nov. 2019
Voyageur vérifié
Séjour de 3 nuits en novembre 2019
Réponse de River Kwai Resotel le 24 nov. 2019
Dear Valued Guest,
Thank you for your recent visit at our resort and sharing valuable review.
We at Resotel are deeply sorry to learn that you were dissatisfied with some of our accommodation. However, in order to clarify the situation, may we take this rare opportunity to explain that generally, we of course clearly declare the noise policy to all of our guests as ”Making a loud sound in the place is not allowed especially after 10 p.m” Furthermore, we always attempt our best to enforce this strict rule, should there is any violation, the warning process would be properly taken effect immediately. In your case, after thoroughly investigating, we have not received the critical report such a said issue, therefore, we assume that there were probably the client group who came from Europe during your certain date of stay. In addition, normally, such a particular matter seldom happen at here. Based on our data, most guests usually appreciate and absorb the tranquil natural atmosphere quite peacefully without disturbing other visitors by making loud sound. Anyway, please accept our sincere apologies for your inconvenience and we absolutely reemphasized the matter to our staffs so that this would be paid extra attention from our team.
As you mentioned regarding our food's taste, may we further add that we certainly realize that each people would have their own favorite taste of food, therefore it's such a delicate matter to particularly debate. Anyway, we would like to strongly express our viewpoint that our chef always meticulously choose, cook and serve finest quality ingredient, fresh local food and new produce every meal so that our client would receive the greatest taste of cuisine while being with us. In addition, we would definitely keep your comment as our precious information for better improvement.
Hope to welcome you back.
Regards,
8/10 Bien
Marlon
11 nov. 2019
Marlon
Séjour de 1 nuit en novembre 2019
Réponse de River Kwai Jungle Rafts le 19 févr. 2020
Dear Marlon,
Thank you for your recent stay at River Kwai Jungle Rafts and highly complimenting our accommodation.
We are absolutely pleased to learn that our latest guest received a pleasant experience during spending memorable moment with our unique accommodation.
We look forward to welcoming you back in the future.
Regards,
River Kwai Jungle Rafts
6/10 Satisfaisant
Voyageur vérifié
28 oct. 2019
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
Réponse de River Kwai Resotel le 31 oct. 2019
Dear Valued Client,
Thank you for your recent stay at River Kwai Resotel and giving us valuable rating.
We would certainly treasure your feedback and evaluate your given score for our better improvement.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
10/10 Excellent
Van Tongelen
21 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Van Tongelen
Séjour de 4 nuits en septembre 2019
Réponse de River Kwai Resotel le 22 sept. 2019
Dear Van Tongelen,
Thank you for your recent stay at our resort and sharing valuable review.
We are very delighted to learn that our latest guest received a pleasant experience during spending quality time with our finest accommodation.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
10/10 Excellent
MOTTA
7 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MOTTA
Séjour de 1 nuit en septembre 2019
Réponse de River Kwai Resotel le 10 sept. 2019
Dear MOTTA,
Thank you for your recent stay at our resort and giving us such an impressive rating.
We are very pleased to learn that our latest guest received a pleasant experience during being with us.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
10/10 Excellent
Voyageur vérifié
Voyage en couple
31 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Resotel le 12 sept. 2019
Dear Valued Client,
Thank you for your recent stay at our resort and giving us such an impressive rating.
We are very pleased to learn that in overall, our latest guest received a pleasant experience during being with us.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
10/10 Excellent
Karim
25 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly Recommend
Karim
Séjour de 3 nuits en juillet 2019
Réponse de Resotel le 12 sept. 2019
Dear Karim,
Thank you for your recent stay at our resort and sharing your valuable review.
We are very terrific to learn that in overall, our latest guest received a pleasant experience during being with us.
Highly hope to welcome you back in the future.
Regards,
River Kwai Resotel
6/10 Satisfaisant
sophie
5 juin 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
sophie
Séjour de 2 nuits en juin 2019
6/10 Satisfaisant
Suwanna
16 avr. 2019
Les points faibles : Propreté et personnel et service
Suwanna
Séjour de 1 nuit en avril 2019
8/10 Bien
John
5 mars 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great Retreat
John
Séjour de 2 nuits en février 2019
10/10 Excellent
Voyageur vérifié
Voyage en couple
8 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en janvier 2019
8/10 Bien
Voyageur vérifié
5 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un 10 en paisajismo y decoración.
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
10/10 Excellent
Voyageur vérifié
5 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2019
10/10 Excellent
KE CHIANG
5 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
佳
KE CHIANG
Séjour de 1 nuit en février 2019