Réception

Avis sur Hotel Museum

3 out of 5
Hotel Museum
Via Tunisi 8, Rome

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 273 avis sur 530." "
Note des voyageurs de 8 (Bien), d’après 183 avis sur 530." "
Note des voyageurs de 6 (Satisfaisant), d’après 56 avis sur 530." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 530." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 530." "

9,0/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

jean-marc gaston

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en février 2024
Réponse de Hotel Museum Staff le 19 févr. 2024
Dear Jean Marc,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

Emmanuelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Museum Staff le 20 janv. 2024
Dear Emmanuelle,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnellement j'ai mon sejour exceptionnel
Réponse de Hotel Museum Staff le 9 janv. 2024
Dear Eric,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

Fabrice, Abidjan

Séjour de 1 nuit en mars 2023
Réponse de Hotel Museum Staff le 2 avr. 2023
Dear Fabrice,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Hawa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2023
Réponse de Hotel Museum Staff le 25 mars 2023
Dear HawaThank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Edouard

Séjour de 3 nuits en juillet 2022
Réponse de Hotel Museum Staff le 23 nov. 2022
Dear Edouard,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A proximite du vatican Quartier sympa avec des bons petits restos
Séjour de 3 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en mai 2019

8/10 Bien

Eric, Montréal Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel. Très bien situé, à côté du mumsée du Vatican.
Séjour de 1 nuit en août 2018

10/10 Excellent

Aurelie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité prix. Personnel disponible et accueillant.
Séjour de 2 nuits en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Proche du Vatican
Situé en face du Vatican, hôtel très agréable, rapport qualité/prix nickel, petit déjeuner sur la terrase et personnel très accueillant
Séjour de 2 nuits en avril 2018
Réponse de Hotel Museum staff le 17 mai 2018
Thank you for your nice comment. We hope to see you soon in Rome, Kind regards

10/10 Excellent

Corinne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très positif
Hôtel très bien situé, service très professionnel (pickup aéroport, changement de formule à la dernière minute). Bon buffet petit déjeuner. Je recommande cet endroit.
Séjour de 2 nuits en septembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel accueillant proche du Vatican a 5 minutes
Nous avons eu un très bon accueil de la part du personnel mais le petit bémol c est le fait que le personnel ne parle pas français mais nous avons quand même passé un très bon séjours

10/10 Excellent

Joi

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We certainly enjoyed our stay at the Hotel Museum. If you are looking for a luxury stay this is not it but if you are looking for a clean, comfortable, reasonably priced hotel with very friendly staff this is the place. You can’t beat the location as it literally minutes to the Vatican. There are lots of restaraunts, bars etc in the area as well. Breakfast was pretty basic but sufficient. Even getting to the other attractions in Rome was easy, just ask the front desk to arrange a cab and it will cost 16-20 Euros to any of the sites. The Metro station is only minutes away as well. All in all we highly recommend this facility.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Museum Staff le 24 mai 2024
Dear Joi,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VERY happy with my visit, and I hope to see them again on another trip. PRO TIP: do the breakfast at the hotel. I was sad with the breakfast offerings nearby... Especially the one a street over that advertised an English breakfast. The team was extremely helpful - the only thing I wish they could have done was include directions to the hotel from the airport on the website. That would have helped my arrival a lot. That having been said, the front desk crew made my visit flawless, answering a lot of questions for me, and welcoming me like family!
Séjour de 2 nuits en mai 2024
Réponse de Hotel Museum Staff le 19 mai 2024
Dear David,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

Michaela

Voyage en couple
Les points forts : Propreté et personnel et service
Sehr gut gelegenes Hotel, nahe dem Vatikan. U-Bahn in 5 Minuten Gehzeit erreichbar. Zimmer sauber, groß, Einrichtung etwas in die Jahre gekommen. Frühstück einfach, aber ausreichend. Personal sehr freundlich und bemüht- für Kurzurlaub absolut empfehlenswert!
Séjour de 3 nuits en mai 2024
Réponse de Hotel Museum Staff le 15 mai 2024
Dear Michaela,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

Diego

Voyage en famille
Les points forts : Propreté et personnel et service
Buona pulizia e personale molto gentile. Peccato per la mancanza del bidet
Séjour de 2 nuits en mai 2024
Réponse de Hotel Museum Staff le 15 mai 2024
Caro Diego, Grazie per aver soggiornato nel nostro Hotel. La soddisfazione del cliente è la nostra priorità. Al momento della prenotazione, offriamo diversi tipi di camere: Standard, Classic, Deluxe e Suite. In base al prezzo si ottiene una qualità superiore. Lei ha prenotato una camera Standard, camere non rinnovate e senza bidet e per questo con i prezzi più bassi, come è possibile vedere dalle foto e alla descrizione che riflettono esattamente il tipo di camera; la invitiamo a provare le nostre camere di livello superiore la prossima volta che visiterà Roma.Speriamo di avervi presto nostri ospiti!

8/10 Bien

Dianne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was across from the Vatican Museum and many shops and restaurants around the area. The staff was very kind and helpful. Breakfast was nice and really appreciated. We would stay here again.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Museum Staff le 15 mai 2024
Dear Dianne,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Elisa

Séjour de 2 nuits en avril 2024
Réponse de Hotel Museum Staff le 24 mai 2024
Dear Elisa,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Alfonso

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente atención de la recepcionista
Séjour de 1 nuit en avril 2024
Réponse de Hotel Museum Staff le 3 mai 2024
Dear Alfonso,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk people very helpful. 2 min walk to Vatican.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Museum Staff le 3 mai 2024
Dear Thomas,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Saloni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall great place to stay, very friendly and helpful staff, and great location. Just the rooms are a little small.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Museum Staff le 1 mai 2024
Dear Shah,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. When booking, we offer different types of rooms: Standard, Classic, Deluxe and Suite. Based on the price you get a higher quality. You booked a Classic room, smaller room with the lowest prices, as can be seen from the photos and description which exactly reflect the type of room; we encourage you to try our Deluxe or Suite rooms the next time you visit Rome.We hope to see you soon!

8/10 Bien

MARIA CANDY

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Museum Staff le 30 avr. 2024
Dear Maria,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Gabriela, Chihuahua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente servicio, lugar y atencion
Séjour de 3 nuits en avril 2024
Réponse de Hotel Museum Staff le 29 avr. 2024
Dear Gabriela,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Samuel

Voyage en groupe
Friendly services and helpful advises
Séjour de 2 nuits en avril 2024
Réponse de Hotel Museum Staff le 29 avr. 2024
Dear Samuel,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Claudio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy bien ubicada el front desk muy amables el Hotel en muy bien estado y el desalluno abundante ubicación enfrente del Vaticano bastante transporte alrededor y restoranes disponibles Realmente lo recomiendo volvería por la estadía por ser un hotel 3 estrellas superó todo lo visto antes muy bueno
Séjour de 2 nuits en avril 2024
Réponse de Hotel Museum Staff le 24 avr. 2024
Dear Claudio,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Hotel Museum Staff le 15 avr. 2024
Dear Lisa,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Hotel Museum Staff le 9 avr. 2024
Dear Sandra,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Alexander

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schönes kleines Hotel mit sehr netten Angestellten. Beste Lage. Roms Sehenswürdigkeiten schnell zu Fuß oder mit ein paar Stationen mit der Metro zu erreichen. Sehr empfehlenswert.
Séjour de 5 nuits en mars 2024
Réponse de Hotel Museum Staff le 29 mars 2024
Dear Alexander,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Gabriel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bien ubicado a 1 cuadra del museo del vaticano, el personal muy amable
Séjour de 3 nuits en mars 2024
Réponse de Hotel Museum Staff le 26 mars 2024
Dear Gabriel,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

JEANNINE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great location near the Vatican. Our tour meeting point was across from the hotel entrance which very convenient. Updated rooms were nice. Breakfast was alright but there are many restaurants you could eat at. Front desk staff was very friendly and helpful. Bottled water for purchase at the front desk was nice.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Museum Staff le 25 mars 2024
Dear Jeannine,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy bien ubicado y muy buena la atención las habitaciones muy cómodas
Séjour de 3 nuits en février 2024
Réponse de Hotel Museum Staff le 7 mars 2024
Dear Elizabeth, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

RAFAEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was good, but don’t have power next to the beds.
Séjour de 1 nuit en février 2024
Réponse de Hotel Museum Staff le 7 mars 2024
Dear Rafael, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Nelson

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very helpful, the breakfast ends to early but there’s a lot of options around the hotel. The distance to the Vatican is super short. We enjoy the area.
Séjour de 3 nuits en février 2024
Réponse de Hotel Museum Staff le 4 mars 2024
Dear Nelson,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

6/10 Satisfaisant

Thai

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hotel Museum Staff le 4 mars 2024
Dear Thai, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Rafael A

Voyage en couple
Excelente. Lo recomiendo. Bien ubicado.
Séjour de 3 nuits en février 2024
Réponse de Hotel Museum Staff le 26 févr. 2024
Dear Rafael,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

SANDRA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was kind and helpful specially Paulo
Séjour de 4 nuits en février 2024
Réponse de Hotel Museum Staff le 22 févr. 2024
Dear Sandra,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Saul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Réponse de Hotel Museum Staff le 21 févr. 2024
Dear Saul,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

6/10 Satisfaisant

Emilie

Voyage en couple
Les points forts : Propreté et personnel et service
No kettle, no hot water, the dining area closes after breakfast. Room is not sound proof so you can hear the footsteps and the noise next door. Bathroom needs remodeling.
Séjour de 2 nuits en février 2024
Réponse de Hotel Museum Staff le 20 févr. 2024
Dear Emilie, thank you for taking the time to review your stay with us, however we see that the score given is low and we regret that we were not able to provide the expected experience. As for the kettle and hot water, you could ask at the reception and we would give it to you from the bar.The hotel does not have a dining room but only a breakfast room open in the morning.We are sorry that you were not satisfied with the room, we always recommend reporting any problems or complaints during your stay so we can find a solution immediately. Your feedback will be helpful for improve!In any case we hope you took away some good memories of our beautiful city.

8/10 Bien

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to the Vatican. The staff at the front desk were excellent.
Séjour de 2 nuits en février 2024
Réponse de Hotel Museum Staff le 20 févr. 2024
Dear Donna,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

6/10 Satisfaisant

Tane C

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Estadia razoável.
É um hotel antigo, com elevador minúsculo. Não gostei do fato deles cobrarem o cartão de crédito antes da gente chegar, quando está escrito que o pagamento seria na acomodação. Achei o banheiro bem sujo e velho, vi vários defeitos que me incomodaram demais. Tinham uns bombons na recepção, e quando meu marido ia pegar, tinha uma recepcionista que olhava para ele de cara feia. Também não dão água gratuitamente. Fizemos uma eurotrip e em todos os hotéis que fomos recebemos água gratuitamente. Ademais, achei o hotel, apesar de pertissimo do Vaticano, distante do metro. Possui uma estação de ônibus próxima, mas a estação de metrô mais perto eh a cerca de 10 minutos. Se voltar a Roma, provavelmente me hospedarei em outro lugar.
Séjour de 4 nuits en février 2024
Réponse de Hotel Museum Staff le 19 févr. 2024
Dear Tane, thank you for taking the time to review your stay with us, however we see that the score given is low and we regret that we were not able to provide the expected experience. We honestly don't understand your comment regarding payment: As we explained to you at check-in, to guarantee your reservation we check if the credit card is valid; we do a pre-authorization, which means the amount of the first night is blocked. IT IS NOT A CHARGE.In fact, when you checked in you paid directly at the hotel.We are also surprised by your negative comment on the cleanliness of the room and our staff which is one of our strong points. We always advise our guests to report any problem or complaint during their stay so we can find a solution immediately.Our location is very central, as you also said we are in front of the Vatican City and a 5/10 minute walk to the subway.In any case we hope you took away some good memories of our beautiful city.

8/10 Bien

Thorsten

Séjour de 3 nuits en février 2024
Réponse de Hotel Museum Staff le 19 févr. 2024
Dear Thorsten,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

Kit Yan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Hotel Museum Staff le 19 févr. 2024
Dear Kit Yan,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Karina

Séjour de 4 nuits en février 2024
Réponse de Hotel Museum Staff le 19 févr. 2024
Dear Karina,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Rafael A

El area es muy buena y tranquila. Cerca del Vaticano y accesible por bus. Excelente trato. Muy buen hotel.
Séjour de 2 nuits en février 2024
Réponse de Hotel Museum Staff le 16 févr. 2024
Dear Rafael,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Agata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Museum Staff le 14 févr. 2024
Cara Agata, Grazie per aver soggiornato nel nostro Hotel. La soddisfazione del cliente è la nostra priorità. Speriamo di avervi presto nostri ospiti!

10/10 Excellent

Eduardo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A unos pasos del museo Vaticano, excelente servicio y el desayuno muy agradable. Desde luego es una excelente opción para quienes van al Vaticano
Séjour de 2 nuits en février 2024
Réponse de Hotel Museum Staff le 14 févr. 2024
Dear Eduardo,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

8/10 Bien

CHRISTIAN

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel muy cerca del Vaticano, zona segura.
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Museum Roma le 7 févr. 2024
Dear Christian, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

10/10 Excellent

Donnabelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly man and woman checked us in the morning. Felt really welcomed and happy to visit Rome again. The hotel is located just on the side of the Vatican Museum. Very nice area to walk, shop, drink, eat. Love their suite, big and you'll have your own cute little veranda in the back. Bathroom is clean and modern. I will stay here again if ever I come back to Rome for the 3rd time.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Museum Staff le 2 févr. 2024
Dear Donnabelle,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!