Dear Cristina,Thank you for your review. We are happy that you found our location to be great, and enjoyed your room.We hope to welcome you back soon.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you!

Dear Robert,Thank you for your positive rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Cher Dominique,Merci pour votre avis. Nous sommes ravis que vous ayez été satisfait de votre expérience. Nous tiendrons compte de votre remarque concernant l'insonorisation que nous évaluerons dans une optique d’amélioration.Nous espérons qu'il y aura une autre occasion de vous revoir en tant qu'invité.CordialementStefania PesciGuest RelationsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Audrey,We appreciate you taking the time to rate our property.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Premier Hotel Royal SantinaRoscioli Hotels Group - Roma

Dear Sandrine,Thank you for your positive feedback.We hope to see you again soon.Kind regardsStefania PesciGuest RelationsBW Premier Hotel Royal SantinaRoscioli Hotels Group - Roma

Chère Magali,Nous vous remercions beaucoup pour votre avis. Nous sommes heureux que votre expérience etait agréable.Nous espérons avoir l'occasion de vous accueillir à nouveau dans notre établissement,à bientôtStefania PesciGuest RelationsBW Premier Hotel Royal SantinaRoscioli Hotels Group - Roma

Dear Kathleen, Thank you for rating us! We hope to see you again in the future. Sincerely Stefania Pesci Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Cher Gerard, C'était un réel plaisir de vous avoir eu comme notre hôte et nous apprécions grandement votre contribution. Nous regrettons que la salle de bain n'ait pas répondu à vos attentes. Nous estimons votre contribution comme précieuse et elle sera évaluée par la direction en vue d’une amélioration. Nous vous remercions de votre entière approbation pour le petit déjeuner et nous espérons de vous revoir comme apprécié hôte chez nous. Cordialement Stefania Pesci Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Cher Client, Nous vous remercions d'avoir pris le temps de partager votre expérience à l'hôtel BW Premier Royal Santina et sommes ravis de lire que vous avez apprécié votre séjour. On va chérir vos précieuses suggestions afin d’améliorer la qualité de nostre service et rendre le séjour de nos invités le plus agréable. Nous espérons que vous reviendrez bientôt séjourner chez nous. Cordialement Stefania Pesci Guest Relations BW Premier Hotel Royal Santina Roscioli Hotel Group - Roma

Dear Fabienne, Thank you for your support! We look forward to welcoming you back again. Kind regards Stefania Pesci Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Dear Guest, We thank you for sharing your opinion about our hotel. We make every effort to ensure that all guests feel comfortable and we are disapponted that you experienced otherwise and that you were not impressed with our standards. We regret the problem you had with the air conditioning. When the temperature reaches the set level, the air stops automatically. We have already informed the maintenance staff to check the shower. We would have liked to have received more details about your bathroom experience to better understand your observations. About the city tax, it not depends on the hotel rates. It is a tax due the City Councli which have established the rates depending on the stars of the Hotel. We hope to have a chanche to host you again for a more positive experience. Best Regards Stefania Pesci Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Chère Patricia, Merci pour l'examen. Nous sommes heureux que vous ayez été satisfait de votre séjour mais nous sommes désolés pour la bouilloire qui, vous l'aurez compris, a été retirée des chambres pour des raisons d'hygiène suite à l'urgence Covid. Cependant, il peut être demandé à notre personnel. Nous sommes impatients de vous accueillir à nouveau bientôt en tant qu'invité de bienvenue. Cordialement Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Dear Luc, Thank you very much for your positive rating! We hope to see you again soon. Kind regards Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Cher Lefèvre, Merci pour votre avis. Nous sommes ravis que vous ayez apprécié votre séjour et qu'il ait voulu souligner la sympathie de notre personnel. Nous sommes impatients de vous accueillir à nouveau au BW Premier Hotel Royal Santina. Cordialement Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group- Roma

Nous vous remercions beaucoup pour les belles paroles que vous nous avez écrites. Nous espérons vous revoir bientôt dans notre hôtel!

Dear Guest, We thank you for your feedback. We're sorry to hear that we've disappointed your expectations. We would like to have another opportunity to host you again to ensure you a more positive experience. Best Regards Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Cher Client, Nous vous remercions d'avoir pris le temps de partager votre expérience et sommes ravis de lire que vous avez apprécié votre séjour. Toute l'équipe vous remercie pour cette magnifique note ! En espérant vous recevoir de nouveau dans notre établissement. Cordialement, Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Dear Guest, Thank you very much for you 5 stars rating! We look forward to welcoming you again. Best Regards Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Cher client, Nous sommes heureux que vous ayez vécu une experience agréable dans notre hotel, et nous vous remercions pour les évaluations positives adressées au personnel. Nous serions enchantés de vous avoir encore parmis nos clients. Cordialement Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

Chère Veronique, Merci d'avoir séjourné dans notre établissement! C'est toujours un plaisir savoir que les clients apprécient notre travail. Nous sommes très heureux que votre séjour est allé pour le mieux, mais nous profitons de l'occasion pour prendre note de ses éclaircissements pour assurer un meilleur service. Dans l’espoir de le retrouver pendant votre prochain séjour à Rome, veuillez agréer mes salutations distinguées. Roberta Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group- Rome

Cher Philippe, Nous vous remercions d'avoir pris le temps de partager votre expérience au Best Western Premier Hotel Royal Santina! Nous sommes ravis d’apprendre que l'atmosphère unique de notre établissement et la qualité de service proposée par nos équipes aient su pleinement vous satisfaire. Espérant avoir le plaisir de vous accueillir lors de votre prochain passage à Rome, veuillez agréer mes salutations distinguées. Roberta Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group – Rome

Dear Genichi,We regret to receive your 2/5 rating. We would be happy to receive further details to ensure we can serve you better next time.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Diane,It was a pleasure having you and we are happy to see your 4/4 rating.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Amy,We thank you for your review. We are delighted we met all your expectations, your satisfaction is our greatest reward.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Estimada Elisa,Le agradecemos sus comentarios. Nos encanta que su estancia haya resultado tan positiva.Esperamos que haya otra oportunidad en el future de tenerla como nuestra huesped.Saludos cordialesStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Thank you very much.Hope to have you as our guest in the future.Regards

Dear Miyu,Thank you for taking the time to provide your feedback. We're pleased to know that our location was convenient for you. However, we apologize for any discomfort experienced. We will certainly take your comments into consideration as we strive to improve our accommodations. We hope to welcome you back in the future.Best regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Brandyn,Thank you for your review. We are pleased to know that you enjoyed your stay with us!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Craig,thank you very much for your feedback, it is very importato for us.Hope to have you again as our guest in the future.Regards,

Gracias por su comentario, para nosotros es muy importante.Esperemos muy pronto de poder darle la bienvenida nuevamente en nuestro Hotel.

Dear Santos,We thank you for your review. It is rewarding to know that you enjoyed our location.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Jodie,Thank you for your glowing review! We're thrilled to hear that you had an excellent stay with us and that our restaurant staff, especially Nadia and Francesca, went above and beyond to make your experience memorable.We can't wait to welcome you back for another fantastic experience.Best regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Baek,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location convenient. We're thrilled you appreciated our friendly staff and enjoyed our breakfast offerings. We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future.Best regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Debbie,thank you very much for your feedback, it is very important to us.Hope to have you again as our guests in Rome.Regards

Dear Patrick,Thank you for your review. We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you!

thank you

Dear Byeong,Thank you for your feedback. We're glad to hear that you enjoyed our breakfast offerings. However, if there's anything specific you'd like to see added or improved upon, please feel free to let us know.We hope to welcome you back soon for another enjoyable stay.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Thelma,We are thrilled to hear that you had such a positive experience at our property! Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We can't wait to welcome you back for another fantastic stay.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Estimado Gustavo,Agradecemos su reseña sobre su estancia en nuestro hotel. Lamentamos que su experiencia no haya cumplido completamente sus expectativas.Valoramos sus opiniones y esperamos tener la oportunidad de recibirle nuevamente y brindarle una experiencia más placentera en el futuro.Atentamente,Stefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Jamie,thank you for your feedback, it is very important for us.hope to have you again as our guest.Regards,Alessia

Dear Gain,Thank you for sharing your feedback. We're pleased to hear that you were very satisfied with the location. We apologize for any inconvenience rexperienced. Your comments are valuable, and we will certainly take them into consideration as we strive to improve our services. We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you!

thank you!