DO NOT get sucked into this hotelâs low prices, seemingly nice rooms from their photos, and âgood reviewsâ. The room was full of bugs and it looked nothing like the pictures they have on here where the room actually looked pretty nice. The food was absolutely horrible, I didnât even want to eat it. Then upon checkout, the receptionist chased us out to our taxi and said, âthe hand towel count does not match our records, please tell me where is the other hand towelâ. My wife and I were shocked! First of all, nobody would take a hand towel from that dirty room. Second of all, that is not how you handle that situation even if one was missing. In the end, the cleaning lady checking the room found the other hand towel and we were âfree to goâ, as the receptionist said. As if we were in prison!? Iâm giving this hotel 2 stars instead of the 1 that it deserves just because the pool actually has a pretty cool view of the volcano.
