Avis
9,2
Merveilleux
9,4/10
Propreté
9,6/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de MG le 27 sept. 2023
Thank You for your great review. We are very happy you enjoy your stay at The Mark Spencer. Our area has added some great reasons for you to return to our area. The new Travel Portland Visitor Center opened recently next to our hotel. The new Shake Shack is a couple of blocks away and in October the new Ritz Carlton is opening a couple blocks away and will offer several new food and beverage outlets. Thanks again and we look forward to seeing you again real soon.Hotel General Manager
8/10 Bien
Amy
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amy
Séjour de 1 nuit en mai 2024
8/10 Bien
Anne
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anne
Séjour de 1 nuit en mai 2024
10/10 Excellent
Jason
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en mai 2024
Réponse de MG le 20 mai 2024
Thank you for staying with us over the weekend. We appreciate your business and look forward to your next visit.Thanks again!General Manager
10/10 Excellent
Michael
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
Réponse de MG le 20 mai 2024
Thank you for your kind words and we look forward to your next visit at Mark Spencer Hotel.Warm Regards,General Manager
8/10 Bien
Nancy
17 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nancy
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Nancy,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant. However, we apologize for any confusion with your reservation and for any concerns about the behavior of other guests. While there are pockets of homelessness in the area, we want to assure you that we are located in one of the safest areas of the city and near Portland's upscale Pearl District, which offers so much for our guests to explore. We hope to see you again soon.Guest Relations Manager
10/10 Excellent
Gregg
Voyage en famille, Voyage en groupe
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gregg
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 17 mai 2024
Gregg,From our wonderful team members to our prime location, we are so happy to know that you enjoyed everything about your time with us. We hope you got to check out some of the wonderful attractions and shops our neighborhood has to offer, like Powell's Book Store. Thank you so much for the perfect rating, and we hope to see you again soon. Guest Relations Manager
6/10 Satisfaisant
Sharon Hiu Wan
Voyage d’affaires
15 mai 2024
Sharon Hiu Wan
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 16 mai 2024
Sharon,Thank you for sharing your feedback. We are deeply concerned that our parking did not meet your expectations. Rest assured, our team is looking into this matter to improve our guest experience and sense of comfort. We hope to welcome you back and provide a more pleasant overall experience.Guest Relations Manager
10/10 Excellent
Jenny
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jenny
Séjour de 1 nuit en mai 2024
Réponse de MG le 20 mai 2024
We are pleased you enjoyed your stay.Please keep us in mind for your next visit to Portland.Sincerely, General Manager Mark Spencer Hotel
8/10 Bien
Kate
13 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kate
Séjour de 1 nuit en mai 2024
Réponse de MG le 13 mai 2024
Thank you for staying with us and your kind words regarding our staff. We will address the drain issue and look forward to your next stay at The Mark Spencer Hotel.Sincerely,General Manager
10/10 Excellent
Jesse
Voyage en groupe
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jesse
Séjour de 1 nuit en mai 2024
Réponse de MG le 13 mai 2024
Thank you for the great score. We appreciate your business and look forward to your next visit. I hope you enjoyed the concert at the Crystal Ballroom.Sincerely,General ManagerMark Spencer Hotel
8/10 Bien
Scott
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en mai 2024
Réponse de MG le 13 mai 2024
We are delighted you enjoyed our bed linens and terry bath towels. You are correct, we don't offer complimentary breakfast, but we do serve breakfast sandwich's at Spencer's Cafe and we feature fresh squeezed OJ which is a guest favorite here at The Mark Spencer Hotel. We will take a look at our TP and appreciate your comments.Sincerely,General Manager
8/10 Bien
Mary
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en mai 2024
Réponse de MG le 13 mai 2024
Thank you for staying with us and we look forward to seeing you again. The homeless situation is improving and we're glad you noticed the enhanced Portland Police presence in our area. Sincerely,General ManagerMark Spencer Hotel
10/10 Excellent
James, Oak Island
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 9 mai 2024
James,Thank you for choosing Mark Spencer Hotel! We're glad our location was ideal for your trip, and we hope to see you again soon.Guest Relations Manager
10/10 Excellent
Scott R
6 mai 2024
Scott R
Séjour de 1 nuit en avril 2024
10/10 Excellent
Carlos
Voyage en famille, Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Carlos,Thank you for your review. Based on your perfect rating, it seems you enjoyed your overall stay! We'll be sure to share your comments about room temperature with our maintenance department to ensure any necessary adjustments or repairs are made promptly. The next time you stay with us, we encourage you to take full advantage of our fabulous location and check out the infamous Powell's Book Store and the Travel Portland Visitor Information Center that just opened on our block. It was a pleasure having you here, and we hope you return soon!Guest Relations Manager
4/10 Médiocre
Jamie
4 mai 2024
Jamie
Séjour de 2 nuits en avril 2024
Réponse de MG le 13 mai 2024
Please call the hotel and ask for me so we can discuss your stay.Sincerely,General Manager
10/10 Excellent
Zulema
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zulema
Séjour de 2 nuits en avril 2024
Réponse de MG le 13 mai 2024
Thank you for the great score. We appreciate your business and look forward to your next visit.Sincerely,General ManagerMark Spencer Hotel
8/10 Bien
Paulette
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paulette
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Paulette,Thank you for taking the time to provide your kind review of Mark Spencer Hotel. We appreciate you highlighting the friendliness of our staff and the overall comfort of the hotel. We are glad you felt safe and were able to navigate the surrounding area easily, enjoying Powell's Book Store and finding bars to catch the hockey playoffs! Our team strives to provide a positive experience for all our guests, and your feedback helps. We look forward to your next stay with us.Guest Relations Manager
10/10 Excellent
Tiffany
Voyage en famille
1 mai 2024
Les points forts : Propreté
Tiffany
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 3 mai 2024
Tiffany,Thank you for your perfect rating! It's great to know our dedication to cleanliness shone through on your stay. It would be our pleasure to welcome you again, as the new Shake Shack and Travel Portland Visitor Center just recently opened nearby for our guests to enjoy! Thank you again, and we hope to see you soon. Guest Relations Manager
10/10 Excellent
Adam
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adam
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 3 mai 2024
Adam,Thank you for choosing Mark Spencer Hotel! We're thrilled you enjoyed our comfortable beds and our team's hospitality. We also hope you were able to experience some of our nearby attractions, such as Powell's Book Store and the Pearl District. It was a delight to have you as our guest, and we look forward to the pleasure of hosting you again!Guest Relations Manager
10/10 Excellent
Kristin
Voyage en groupe, Voyage d’affaires
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristin
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 3 mai 2024
Kristin,Thank you for choosing Mark Spencer Hotel! We're glad our friendly staff and convenient location impressed you, and we hope you'll have the chance to visit the Pearl District the next time you're in the area. Please come see us again soon.Guest Relations Manager
10/10 Excellent
Sigurdur
Voyage d’affaires
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sigurdur
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Sigurdur,Thank you for your perfect rating. We trust that means you had a great stay overall. Please know we are available should you wish to discuss anything further, and we hope to welcome you back soon.Guest Relations Manager
8/10 Bien
amrish
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
amrish
Séjour de 2 nuits en avril 2024
Réponse de MG le 13 mai 2024
Thank you for the great score. We appreciate your business and look forward to your next visit.Sincerely,General ManagerMark Spencer Hotel
10/10 Excellent
Candice
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Candice
Séjour de 1 nuit en avril 2024
Réponse de MG le 13 mai 2024
Thank you for the great score. We appreciate your business and look forward to your next visit.Sincerely,General ManagerMark Spencer Hotel
10/10 Excellent
Carla
28 avr. 2024
Carla
Séjour de 1 nuit en avril 2024
Réponse de MG le 20 mai 2024
We are pleased you enjoyed your stay!We look forward to seeing you again!Warm Regards,General ManagerMark Spencer Hotel
10/10 Excellent
Mike
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mike
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Mike,Thank you for your great review and perfect rating! We're thrilled you thoroughly enjoyed your experience, and we appreciate you mentioning our tasteful decor. Your suggestion for coffee will be shared internally for further consideration, as we are always seeking ways to improve. The next time you stay with us, we hope you take full advantage of our fantastic location and visit Portland's Theatre District and the Pearl District just one minute away! Take care, and we look forward to your return.Guest Relations Manager
10/10 Excellent
Teppei
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teppei
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Teppei,Thank You for choosing Mark Spencer Hotel and for sharing your five-star experience! We are very happy to hear that you enjoyed a comfortable stay with us. It was a pleasure to host you, and we hope you will return to our area as there have been many exciting recent developments! The new Travel Portland Visitor Center opened recently next door, the Shake Shack is a couple of blocks away, and in October, the new Ritz Carlton is opening nearby. We hope to see you again soon!Guest Relations Manager
10/10 Excellent
Erick
Voyage en groupe
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erick
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Erick,Now, there's a review that will make every team member's day at Mark Spencer Hotel! We are thrilled you enjoyed your stay and hope you also had the opportunity to explore the area around our hotel so you could enjoy places like Travel Portland Visitor Information Center and Powell's Book Store. Thank you for your kind comment, and we look forward to welcoming you back for many more memorable five-star experiences.Guest Relations Manager
10/10 Excellent
Lourdes
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lourdes
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Lourdes,Thank you for visiting The Mark Spencer and for your fabulous review. We are glad our friendly service and comfortable accommodations worked well for your travel needs. The next time you visit Portland's Pearl District or Theatre District, please stay with us again!Guest Relations Manager
10/10 Excellent
?
Voyage en famille
26 avr. 2024
Les points forts : Propreté et personnel et service
?
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Thank you for your review and for allowing our team at The Mark Spencer to serve you. We are glad you enjoyed our hotel's ideal location near the Pearl District and only steps away from Portland's Theatre District. If you have concerns during your visit, please allow one of our helpful team members to assist. It was great having you stay with us, and we hope to see you again soon.Guest Relations Manager
10/10 Excellent
Johanna E Osoria
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Johanna E Osoria
Séjour de 6 nuits en avril 2024
Réponse de General Manager le 26 avr. 2024
Johanna,It was a privilege to host you at Mark Spencer Hotel. Thank you for highlighting our great location in Portland, just one minute from the Pearl District and steps away from the Theatre District. Our team looks forward to welcoming you back.Guest Relations Manager
8/10 Bien
Kerline
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerline
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Kerline,Thank you for staying with us at The Mark Spencer and for your feedback. We are delighted to hear our team's exceptional service elevated your perceptions of our hotel. With the new Travel Portland Visitor Center and Shake Shack opening recently, there are even more reasons to return. We appreciate your review and look forward to seeing you again soon. Guest Relations Manager
10/10 Excellent
Brianna
Voyage d’affaires
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brianna
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 23 avr. 2024
Brianna,Thank you for your review of Mark Spencer Hotel! We are happy to hear you will stay with us again, as our area has added some great reasons to return, such as the new Travel Portland Visitor Center and Shake Shack only a few blocks away. It was a pleasure hosting you, and we look forward to your next visit.Guest Relations Manager
10/10 Excellent
Julie
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en avril 2024
Réponse de MG le 13 mai 2024
Thank You for staying with us and we look forward to seeing you again.Sincerely,General Manager Mark Spencer Hotel
8/10 Bien
Lori
22 avr. 2024
Les points forts : Propreté
Lori
Séjour de 2 nuits en avril 2024
Réponse de MG le 13 mai 2024
Thank You for staying with us and we look forward to seeing you again.Sincerely,General Manager Mark Spencer Hotel
10/10 Excellent
Ed
Voyage en couple
21 avr. 2024
Les points forts : Équipements
Ed
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Ed,Thank you for sharing your experience at Mark Spencer Hotel. Providing a comfortable stay is important to us, and we're glad to know that you found your room to be cozy. We're also thrilled that you enjoyed the hospitality of our team and our convenient location, close to attractions such as Powell's Book Store. It was a pleasure to have you as our guest, and we look forward to welcoming you back!Guest Relations Manager
10/10 Excellent
Spencer Dean Ealey
20 avr. 2024
Spencer Dean Ealey
Séjour de 2 nuits en avril 2024
Réponse de MG le 13 mai 2024
Thank you for the great score. We appreciate your business and look forward to your next visit.Sincerely,General ManagerMark Spencer Hotel
10/10 Excellent
Carlton, Brooklyn
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlton
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 23 avr. 2024
Carlton,Thank you so much for the five-star review. We're glad you were able to enjoy our convenient location, just one minute away from the Pearl District and steps away from Portland's Theatre District. We hope you'll visit us again soon!Guest Relations Manager
10/10 Excellent
Paula
Voyage en famille, Voyage d’affaires
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paula
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 23 avr. 2024
Paula,Thank you so much for the five-star review. We are very happy to hear you enjoyed our cozy, recently updated accommodations and the warm hospitality from Jared and the rest of our team. It was a delight having you join us, and we trust that you could take advantage of our great location, which is just outside of the Pearl District and mere steps away from Portland's Theater District. We hope to welcome you back soon so you can fully experience all that we have to offer. Guest Relations Manager
8/10 Bien
Linda, Bainbridge Island
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 18 avr. 2024
Linda,It was an honor to host you at Mark Spencer Hotel. Thank you for sharing this lovely review of our hotel. With a wonderful location near the Pearl District and Powell's Book Store, our property is the perfect choice for a trip to Portland. Please come back and see us again soon.Guest Relations Manager
10/10 Excellent
Juliana, NY
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Juliana
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 17 avr. 2024
Juliana,It was an honor to host you at Mark Spencer Hotel. Our team is delighted you appreciated our friendly hospitality, and it was our pleasure to provide you with clean and quiet accommodations. Situated near Powell's Book Store and one minute from the Pearl District, our guests are just steps away from Portland's Theatre District. Thank you for taking the time to share your review, and we hope to welcome you back soon.Guest Relations Manager
10/10 Excellent
Osvaldo
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Osvaldo
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Osvaldo,Thank you for your perfect rating. We are thrilled you enjoyed your stay with us at The Mark Spencer Hotel. It is wonderful to know that you enjoyed happy hour, our convenient location, and parking. Our area has added some great reasons for you to return. The new Travel Portland Visitor Center opened recently next to our hotel. The new Shake Shack is a couple of blocks away, and in October, the new Ritz Carlton is opening near by and will offer several new food and beverage outlets. We cannot wait to welcome you back so you can further enjoy your stay with us.Guest Relations Manager
10/10 Excellent
Matthew
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 3 nuits en avril 2024
Réponse de MG le 13 mai 2024
Thank You for staying with us and we look forward to seeing you again.Sincerely,General Manager Mark Spencer Hotel
10/10 Excellent
Heather
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en avril 2024
Réponse de MG le 13 mai 2024
Thank You for staying with us and we look forward to seeing you again.Sincerely,General Manager Mark Spencer Hotel
10/10 Excellent
David
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
David,Thank you for choosing to stay with us and for taking the time to write your review. We are thrilled that our spacious rooms and comfortable beds added to the enjoyment of your family's visit. In addition, it is wonderful to hear that our team provided you with the high standards of service we are known for. We hope you had the chance to explore all that our area has to offer, including the Travel Portland Visitor Information Center that just opened on our block. We are grateful for your kind words and hope to welcome you back to Mark Spencer Hotel for another five-star experience!Guest Relations Manager
6/10 Satisfaisant
Vincent
10 avr. 2024
Les points faibles : Personnel et service
Vincent
Séjour de 2 nuits en avril 2024
Réponse de MG le 13 mai 2024
Thank You for staying with us and we look forward to seeing you again.Sincerely,General Manager Mark Spencer Hotel
10/10 Excellent
lois
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
lois
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Lois, We're thrilled you found your room delightful and enjoyed a restful night's sleep. Your comfort is our priority. Nestled in our vibrant neighborhood, we're also just moments away from Portland's renowned attractions, including the bustling Pearl District and dynamic Theatre District, and we hope you had the chance to explore all the area has to offer. Thank you for choosing us for your stay, and we look forward to welcoming you back for another unforgettable experience.Guest Relations Manager
4/10 Médiocre
Taizo
6 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taizo
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 9 avr. 2024
Taizo,While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for the housekeeping issues you encountered during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.Guest Relations Manager
10/10 Excellent
Erika, Jacksonville
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erika
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 8 avr. 2024
Erika,Thank you for choosing Mark Spencer Hotel and for sharing your lovely five-star review. We are delighted you enjoyed our clean accommodations and perfect location. We hope you also had the opportunity to check out the Travel Portland Visitor Information Center and Powell's Book Store, which are both located near our hotel. Should your travels bring you back to the area, we look forward to welcoming you back.Guest Relations Manager