Horrible experience. In 20 years of travelling everywhere in the world I never had a such disappointing experience as in this hotel. The staff is rude, and they stole my sunglasses that I left in the hotel lobby. The Italian manager claimed that cameras were not working and that they were only able to see the recordings from Stone Town where is situated their headquarter. The cameras suddenly started working when I left the hotel and the manager kept lying again and again claiming that they were not able to see anything on the recordings and refused to refund my sunglasses stolen by the personnel.
- The pictures are clearly different than the reality. The beach front of the hotel is full of seaweeds and dirt (plastic bottles, waste...) making it impossible to enjoy it. Also the beach is NOT private at all, the pictures are clearly manipulated, there is a multitude of harassing local men begging for money, harassing women wearing swimsuits and playing football in front of the hotel made it a very uncomfortable experience.
- The food was horrible, the menu everyday where as they are always proposing the same food. I had a horrible experience at the breakfast when I opened one of the bread boxes and saw 2 cockroaches inside.
- The location is far from everything, very difficult of access (terrible roads) and in a very poor village (Matemwe) where you have to pass by if you want to go outside the hotel.
Horrible experience, stay away if you want to have a good experience!
