Dear Liz,Thank you for your review rating. It was an absolute pleasure getting to know you. We look forward to your return.

Dear Ryan,Thank you so much for taking the time to share your experience with us on Expedia! We're thrilled to hear that you found our staff and restaurant to be excellent. Our team takes great pride in providing exceptional service, and it's wonderful to know that Gina made your stay an absolute delight.We appreciate your understanding about the location, and we're delighted that it didn't hinder your ability to enjoy the various activities in the area. We do understand that the occasional crab may find its way into the beachfront view rooms, and we appreciate your good-natured perspective on this aspect of the coastal environment.It's fantastic to hear that you had a great time snorkeling and that our provided gear exceeded your expectations. We strive to offer a memorable experience right at our doorstep, and we're pleased to learn that you didn't feel the need to explore elsewhere.Once again, thank you for choosing to stay with us and for your kind words. We hope to welcome you back for another fantastic stay in the future!

Dear Adel, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our place to be a wonderful and relaxing place to stay. Our team works hard to create a welcoming and comfortable environment for our guests, and it's truly rewarding to know that we were able to provide you with a positive experience.

Dear George,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be amazing, friendly, and accommodating. It's always rewarding to know when we've succeeded in making our guests' experiences memorable.We appreciate your thoughtful suggestions regarding the addition of a night gaming room setup and a rotation of dinner menu options. Your insights are valuable, and we'll certainly take them into consideration as we aim to enhance the overall guest experience. We understand that unexpected situations, such as the cyclone, can impact the availability of outdoor activities, and we'll explore ways to provide more indoor entertainment options for our guests during such times.Thank you again for staying with us at Coco Beach Resort & Restaurant.

Dear Kylie,Thank you so much for taking the time to share your delightful experience at Coco Beach Resort! We are thrilled to hear that you loved every minute of your stay and that our staff made you feel beautifully looked after and thoroughly spoiled.It warms our hearts to know that you enjoyed the amazing location, the abundance of marine life while snorkelling, and the sparkling clean pool. It sounds like you made the most of each day, starting with a great breakfast at the water's edge and ending with stunning sunsets.Thank you again for staying at Coco Beach Resort and Restaurant. We look forward to your return.

Dear Bernadette,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our staff; they work hard to ensure our guests have a memorable experience.We are truly sorry to hear about the issue with the cleanliness of your sheets on the first night. This is not the level of service we strive to provide, and we understand how this could have negatively impacted your stay. We have addressed this matter with our housekeeping team to ensure such incidents do not happen in the future.Regarding your comments about our menu, we apologize that it did not meet your expectations. We understand that our menu may not appeal to everyone, and we appreciate your feedback. As for our prices, they are set after much consideration are fair market value and are considered competitive. We continuously review and update our offerings to provide a variety of choices to our guests, and your input will be taken into consideration.We value your feedback and hope that you might consider giving us another chance to provide you with an improved experience in the future. Your satisfaction is important to us, and we will work hard to ensure that your next stay is more enjoyable and deserving of a 4-star rating. Thank you for bringing these concerns to our attention.

Hi Zaher,We are glad that you enjoyed your stay with us and are grateful for your kind review. It was a pleasure looking after you and your wife during your stay.

Dear Hayley,We're thrilled to receive your 5-star review! We're glad you enjoyed our complimentary activities, tranquil location, and the dedicated services of our staff. Your high recommendation is the best compliment. We look forward to your next stay at Coco Beach Resort.

Dear Jennifer,Thank you for your positive feedback! We're delighted to hear that you enjoyed our serene setting and the service from our staff. We appreciate your comments and look forward to welcoming you back soon

Dear Expedia Community,We feel compelled to respond to this review to present a balanced perspective on the unfortunate circumstances surrounding the guest's stay at our resort. This guest, regrettably, chose to engage in activities that conflict with the values of respect, trust, and fairness we strive to promote.The incidents in question involved the refusal to honor payment obligations for their consumed meals by not providing cash payment or credit card details at checkout, and the theft of beach towels from the room. Moreover, attempts to circumvent their payment obligations were characterized by an intimidating demeanor towards our diligent and courteous staff, an unfortunate exploitation of the peaceful and non-confrontational spirit of Vanuatu culture.Our resort manager, quite by coincidence, encountered them at the airport post-departure. This chance meeting offered an opportunity to address these unsettled issues, at which point the guests attributed their theft of the beach towels to a 'misunderstanding' and refusal of food bill payment to a dissatisfaction with the quality of the meal. However, we uphold the principles of restaurant etiquette, which propose that any dissatisfaction with a meal should prompt a return of the unfinished meal to the kitchen for a refund or replacement, rather than outright refusal of payment post-consumption.Regrettably, it took the threat of involving local law enforcement at the airport for the guests to rectify their previous choices and settle their pending dues.We are deeply saddened that this sequence of events has led to a retaliatory review on this platform. While we always welcome feedback from our guests, we must stress that this appears to be a disheartening attempt to tarnish our reputation following their unsuccessful attempt to infringe on our policies.This review, we believe, is detrimental to the integrity of this platform and its community of discerning travellers, and we will thus be bringing it to Expedia's attention as a potential case of ill-intentioned defamation.

Thank you for your kind review. I was a pleasure looking after you during your stay.

Thank you for your kind review. We enjoyed taking care of you during your stay.

Thank you for your kind review. We are very glad you enjoyed your stay with us and we look forward to taking care of you again during your next visit to Vanuatu.

Thank you for your kind review. We are very glad you enjoyed your stay with us and we look forward to taking care of you again during your next visit to Vanuatu.

Thank you for your kind review and we are glad you enjoyed your stay.

Thank you for your kind review and we are glad you enjoyed your stay.

Thank you for your kind review and we are glad you enjoyed your stay.