Avis sur La Veranda Resort Phu Quoc - MGallery
La Veranda Resort Phu Quoc - MGallery
Tran Hung Dao Street, Duong Dong Beach, Phu Quoc, Kien Giang
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,6/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en famille
27 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2019
10/10 Excellent
bruno
28 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bruno
Séjour de 3 nuits en mars 2019
Réponse de Front Office Manager le 13 mai 2019
Dear Mr & Mrs. Bruno,
Bonjour ! Xin Chao !
Thank you for your personal feedback regarding your recent visit here in La Veranda Resort MGallery by Sofitel.
We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service.That's what makes the difference between holidays and memorable holidays.
Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another “fantastique” stay!
Bien à vous,
La Veranda Team
8/10 Bien
Voyageur vérifié
21 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en juillet 2018
Réponse de Enzo Lepolard, Guest relations officer le 31 août 2018
Dear valued guests,
Thank you so much for taking the time to write this review on our beautiful mansion by the sea.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kinds regards,
La Veranda Management Team
10/10 Excellent
Bach Dang
18 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Bach Dang
Séjour de 4 nuits en juillet 2017
Cher Bach Dang,
Merci beaucoup d'avoir pris le temps de partager votre expérience à La Véranda!
C'est un réel plaisir de lire votre commentaire et je ne manquerai pas de partager votre satisfaction avec notre personnel.
Encore une fois merci et nous espérons vous revoir très bientôt sur Phu Quoc!
Bien à vous
Jessica Imbert
10/10 Excellent
Gilles, Québec (Canada)
10 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un coup de coeur incontournable à Phu Quoc!
Gilles
Réponse de Jessica Imbert le 21 mai 2017
Cher Gilles,
Xin chao!
Je suis heureuse de lire que votre séjour à la Véranda a été memorable et que vous ayez pleinement apprécié votre pause détente parmi nous. Je ne manquerai pas de partager votre message avec notre équipe qui sera ravie de votre satisfaction.
Merci d’avoir pris le temps de partager votre expérience et nous espérons vous accueillir de nouveau lors de vos prochaines vacances sur Phu Quoc.
Bien à vous
Jessica Imbert
Guest Relation Officer
MGallery by Sofitel - La Veranda Resort - Phu Quoc
8/10 Bien
Voyageur vérifié
19 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de General Manager le 19 nov. 2016
We appreciate and would like to thank you for your 5 star review. We look forward to welcoming you again in the not to distant future.
Kind regards,
8/10 Bien
Alessandro, Mons
7 févr. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
l hotel est irréprochable mais...
Alessandro
10/10 Excellent
frederike, biarritz
30 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le paradis
frederike
2/10 Horrible
Voyageur vérifié
7 mai 2014
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Évitez la room 111 !
Voyageur vérifié
10/10 Excellent
Tagargouille, Yvelines
31 mars 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Tagargouille
8/10 Bien
Emiko, Yvoire, France
22 juil. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel ideal couple et famille
Emiko
8/10 Bien
Valérie, Switzerland
15 déc. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien situé, jolie plage, restaurant trop cher
Valérie
10/10 Excellent
Alex, Ottawa
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 4 nuits en février 2024
10/10 Excellent
Mousab
Voyage en couple
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mousab
Séjour de 4 nuits en mars 2024
10/10 Excellent
Wing Han Christine
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wing Han Christine
Séjour de 6 nuits en février 2024
10/10 Excellent
Ho Ming
Voyage en famille
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ho Ming
Séjour de 2 nuits en février 2024
10/10 Excellent
Jaeseog
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jaeseog
Séjour de 1 nuit en février 2024
10/10 Excellent
Voyageur vérifié
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en janvier 2024
10/10 Excellent
Linn
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Linn
Séjour de 2 nuits en janvier 2024
Réponse de Sam le 27 janv. 2024
Dear Linn,Bonjour! Xin Chao!Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service.We appreciate your kind recommendation, and we look forward to welcoming you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Sincerely,Shamir Gubot EsperaGuest Expérience ManagerLa Veranda Team
10/10 Excellent
Voyageur vérifié
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best hotel we’ve ever stayed at
Voyageur vérifié
Séjour de 6 nuits en janvier 2024
Réponse de Sam le 27 janv. 2024
Dear Anonymous,Bonjour! Xin Chao!Thank you for your personal feedback regarding your recent visit here in La Veranda Resort MGallery Hotel Collection.We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary.Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our guests with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays.Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another memorable stay!Bien à vous,La Veranda Team
8/10 Bien
Michael
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel and staff.
Michael
Séjour de 9 nuits en décembre 2023
Réponse de Sam le 27 janv. 2024
Dear Michael,We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that you're not entirely satisfied with the bed during your stay. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcoming you again. Sincerely,Shamir Gubot EsperaGuest Experience ManagerLa Veranda Resort MGallery Collection
10/10 Excellent
Andy
23 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andy
Séjour de 4 nuits en décembre 2023
Réponse de Sam le 27 janv. 2024
Dear Andy, We very much appreciate your rating regarding your stay at the La Veranda Resort Phu Quoc - MGallery.It is always a pleasure to receive a positive score. I am sure that this rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Shamir Gubot EsperaGuest Experience ManagerLa Veranda Team
10/10 Excellent
Thomas, Berlin
Voyage en couple
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 5 nuits en décembre 2023
Réponse de Sam le 15 déc. 2023
Dear Thomas,Bonjour! Xin Chao!We are delighted to receive a positive review from you, thank you.We’re thrilled that you enjoyed our rooms so much. Our owner, Madame Catherine used her fondest memories as inspiration for its décor and all the little details you see around your room. Her intention was for all our valued guests to make their memories while in La Veranda, as she once did.Ensuring our guests’ comfort is the core of what we do and we are glad that we were able to meet your expectations and offering a real MGallery Magnifique journey.We are looking forward to welcoming you back in our mansion by the sea surrounded by lush tropical gardens, for another amazing vacation with us.Sincerely,ShamirGuest Relations ManagerLa Veranda Team
10/10 Excellent
Philipp
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philipp
Séjour de 2 nuits en novembre 2023
Réponse de Sam le 19 nov. 2023
Dear Philipp,Bonjour! Xin Chao!Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service.We are really delighted to share your feedback with the rest of the team, as it will serve as encouragement to strive for excellence. Bien à vous,La Veranda Team
10/10 Excellent
Raymond
Voyage en groupe
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raymond
Séjour de 3 nuits en octobre 2023
Réponse de Sam le 19 nov. 2023
Dear Raymond,Bonjour! Xin Chao!We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea.La Veranda MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course knowing that you truly enjoyed your stay is very rewarding for all of us.Your kind review will inspire our team to continuously strive to provide excellent service to our guests.Once again, thank you for your kind words, and we do hope to welcome you to your next tranquil holiday on the Pearl Island.Bien à vous,La Veranda Team
10/10 Excellent
Amy
24 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 3 nuits en octobre 2023
Réponse de Sam le 25 oct. 2023
Dear Ms. Amy, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that La Veranda Resort Phu Quoc - MGallery was the best property during your three weeks in Vietnam and that you are recommending us to friends. Your kind words about our staff, amenities, beach and pool, breakfast buffet, and in-room dining menu truly make us proud. We are really delighted to share your feedback with the rest of the team specially to Sam and Luan, as it will serve as encouragement to strive for excellence.At La Veranda Resort Phu Quoc - MGallery we strive to make every stay a unique and memorable experience. We take great pride in exceeding our guests’ expectations and are very pleased to hear that we have achieved this goal for you. Once again, thank you for your kind words about our services and we look forward to welcoming you back soon.Best Regards, Shamir EsperaGuest Relations OfficerLa Veranda Resort Phu Quoc - MGallery
10/10 Excellent
Michael, Omaha
Voyage en groupe
18 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 4 nuits en juillet 2023
10/10 Excellent
Aleksios
Voyage en couple
28 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aleksios
Séjour de 3 nuits en janvier 2023
Réponse de La Veranda Team le 2 févr. 2023
Dear Mr. Aleksios,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team
10/10 Excellent
kim
Voyage en couple
20 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kim
Séjour de 12 nuits en janvier 2023
Réponse de La Veranda Team le 27 janv. 2023
Dear Ms. Kim,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team
10/10 Excellent
Jorgen
18 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best hotel experience ever!
Jorgen
Séjour de 5 nuits en janvier 2023
Réponse de La Veranda Team le 18 janv. 2023
Dear Mr. Jorgen,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team
10/10 Excellent
Komura
Voyage en famille
30 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Komura
Réponse de La Veranda Team le 31 déc. 2022
小村さん、ボンジュール!シンチャオ!M ギャラリー コレクション - ラ ベランダ リゾートをご利用いただき、誠にありがとうございます。植民地時代のインドシナでは、サービスは芸術形式として珍重されていました。細部にまでこだわることで、過ぎ去った時代からこの芸術を復活させるために最善を尽くしています。私たちの本物のサービスに満足していただけたことを誇りに思います。私たちはあなたの親切な推薦に感謝し、M ギャラリー コレクション - ラ ベランダ リゾートに再びお迎えできることを楽しみにしています。Bien à vous、ラベランダチーム
10/10 Excellent
Voyageur vérifié
Voyage en famille
21 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en novembre 2022
Réponse de La Veranda Team le 22 nov. 2022
Dear Valued Guest,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,
10/10 Excellent
Cindy
Voyage en famille
13 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cindy
Séjour de 2 nuits en novembre 2022
Réponse de La Veranda Team le 14 nov. 2022
Dear Mrs. Cindy,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team
10/10 Excellent
Cindy
Voyage en famille, Voyage en groupe
12 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cindy
Séjour de 2 nuits en novembre 2022
Réponse de La Veranda Team le 14 nov. 2022
Dear Mrs. Cindy,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team
10/10 Excellent
Stephen
Voyage en groupe
3 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 3 nuits en juillet 2022
Réponse de La Veranda Team le 4 août 2022
Dear Mr. Stephen.
Bonjour ! Xin Chao !
Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.
In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.
We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.
Bien à vous,
10/10 Excellent
Moki, San Francisco
12 mai 2022
Moki
Séjour de 1 nuit en mai 2022
8/10 Bien
Christophe
1 avr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best Boutique Resortson PQ
Christophe
Séjour de 1 nuit en mars 2021
Réponse de Enzo le 19 avr. 2021
Dear Chirstophe,
Xin Chao! Bonjour!
Thank you so much for your loyalty and for your great review about your stay in La Veranda Resort Phu Quoc - MGallery Collection.
MGallery Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course knowing that you truly enjoyed your stay is very rewarding for all of us.
Indeed it is great to see your positive ratings in most of the areas. However, I have also noted that you're not entirely satisfied with the a la carte breakfast. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them.
Anyway, your kind review will inspire our team to continuously strive to provide excellent service to our guests.
Once again, thank you for your kind words, and we do hope to welcome you for your next "wonderful" holiday in Pearl Island.
Cordialement,
La Veranda Team
10/10 Excellent
Helen
16 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing stay in lovely resort
Helen
Séjour de 7 nuits en février 2021
Réponse de Enzo le 29 sept. 2021
Dear Helen, Xin Chao! Bonjour!
Thank you very much for your loyalty and sharing your wonderful comments, we are happy to read know that you had you had an overall great experience in our mansion by the sea.
We are humbled by your kind words on our location, our rooms, our swimming pool and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence.
Thank you for your ongoing supports and we are looking forward to be at your service again on your next trip to Phu Quoc.
Kind regards,
La Veranda Team
10/10 Excellent
KOCHIYAMA
3 janv. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KOCHIYAMA
Séjour de 2 nuits en décembre 2020
Réponse de Enzo le 22 févr. 2021
Dear KOCHIYAMA,
Bonjour! Xin Chao!
It was a pleasure for us to be your host during your stay in Phu Quoc and are happy to see that we managed to create a perfect stay for you. Your appraisal is much appreciated, especially your kind words on our great service it will be shared with the entire La Veranda team much to their enjoyment.
Thank you again for taking the time to share your experience, and we are looking forward to welcome you again.
Kind regards,
La Veranda Team
10/10 Excellent
Steven, Ho Chi Minh City
Voyage en couple
2 janv. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 4 nuits en décembre 2020
Réponse de Enzo le 22 févr. 2021
Dear Steven,
Xin chao! Bonjour!
Thank you so much for this great review, we are delighted to see that your enjoy so much your Phu Quoc getaway in La Veranda Resort MGallery Collection!
In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.
We're sure that this wonderful feedback will motivate us to strive harder for providing the best service for our customers.
Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another “fantastique” stay!
Bien à vous,
La Veranda Team
10/10 Excellent
SHOZO
Voyage en groupe
29 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
熱帯植物の緑に溢れたコロニアル調ホテル
SHOZO
Séjour de 2 nuits en décembre 2020
Réponse de Enzo le 23 févr. 2021
Dear SHOZO,
Xin chao! Bonjour!
What a pleasure it is to read your wonderful review ! We thank you so much for sharing your experience with other fellow travellers here regarding your experience at our hidden oasis.
We are pleased to read that you enjoyed your wedding anniversary trip in our hotel and the rest of our services. Please rest assured that your great comment will be shared with our colleagues who will be very motivated.
We look forward to another opportunity to host you at La Veranda Resort Phu Quoc - MGallery Collection , and once again, thank you for your nice comments!
Bien cordialement,
La Veranda Team
8/10 Bien
michae c
Voyage en famille
28 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Place To Relax
michae c
Séjour de 1 nuit en décembre 2020
Réponse de Enzo le 22 févr. 2021
Dear Valued guests,
Xin Chao! Bonjour!
What a pleasure it is to read your wonderful review on Hotel.com! We thank you so much for sharing your experience with other fellow travelers here regarding your experience at our hidden oasis.
We are pleased to read that you enjoyed your stay with us in our hotel and the rest of our services. Please rest assured that your great comment will be shared with our colleagues who will be very motivated.
Regarding your feedback on the TV, I'm sorry to hear that you didn't have the best experience. We are currently investing in the refurbishment of our rooms and we will have soon the most up to date equipment. Larger TV are available in our highest room category.
We look forward to another opportunity to host you at La Veranda Resort Phu Quoc - MGallery Collection.
Bien cordialement,
La Veranda Team
10/10 Excellent
Jeppe
31 oct. 2020
Jeppe
Séjour de 6 nuits en octobre 2020
10/10 Excellent
Christophe
Voyage en groupe
6 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A rating re-confirmed
Christophe
Séjour de 2 nuits en juillet 2020
Réponse de Enzo le 29 sept. 2021
Dear Christophe,
Bonjour! Xin Chao!
We are delighted to receive a positive review from you, thank you.
We’re thrilled that our upgrade had fulfilled your enjoyment. Our owner, Madame Catherine used her fondest memories as inspiration for its décor and all the little details you see around your room. Her intention was for all our valued guests to make their memories while in La Veranda, as she once did.
Ensuring our guest’s comfort is the core of what we do and we are glad that we were able to meet your expectations and offering a real MGallery Magnifique journey.
We are looking forward to welcoming you back to our mansion by the sea surrounded by lush tropical gardens, for another amazing vacation with us.
Bien à vous,
La Veranda Team
10/10 Excellent
Dhini, Hanoi
Voyage en couple
12 juil. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dhini
Séjour de 3 nuits en juillet 2020
Réponse de Enzo le 29 sept. 2021
Thank you very much for your loyalty and sharing your wonderful comments, we are happy to read know that you had you had an overall great experience in our mansion by the sea.
We are humbled by your kind words on our location, our rooms, our swimming pool and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence.
Thank you for your ongoing supports and we are looking forward to be at your service again on your next trip to Phu Quoc.
Kind regards,
La Veranda Team
10/10 Excellent
Daniella
26 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paradise
Daniella
Séjour de 4 nuits en mars 2020
Réponse de Enzo le 29 sept. 2021
Dear Daniella,
Bonjour! Xin Chao!
We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea.
MGallery by Sofitel is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us.
Your kind review will inspire our team to continuously strive to provide excellent service to our guests.
Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on the Pearl Island.
Cordialement,
La Veranda Team
10/10 Excellent
Margaret
15 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel.
Margaret
Séjour de 5 nuits en mars 2020
Réponse de Enzo le 29 sept. 2021
Dear Margaret,
Bonjour! Xin Chao!
Thank you for your personal feedback regarding your recent visit here to La Veranda Resort MGallery Sofitel.
We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays.
Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay!
Bien à vous,
La Veranda Team
10/10 Excellent
jennifer
6 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
French colonial fusion of delight
jennifer
Séjour de 1 nuit en mars 2020
Réponse de Enzo le 29 sept. 2021
Dear Jennifer,
Bonjour! Xin Chao!
We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea.
MGallery is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us.
Your kind review will inspire our team to continuously strive to provide excellent service to our guests.
Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island.
Cordialement,
La Veranda Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
26 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helt fantastisk
Voyageur vérifié
Séjour de 5 nuits en février 2020
Réponse de Enzo le 29 sept. 2021
Dear Anonymous,
Bonjour! Xin Chao!
We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea.
MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us.
Your kind review will inspire our team to continuously strive to provide excellent service to our guests.
Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island.
Cordialement
La Veranda Team
10/10 Excellent
Anna, Tokyo
Voyage en famille avec de jeunes enfants
24 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 2 nuits en janvier 2020
Réponse de Enzo le 29 sept. 2021
Dear Anna,
Bonjour! Xin Chao!
Thank you for your feedback regarding your recent visit here to La Veranda Resort MGallery Hotel Collection.
We are happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays.
Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay!
Bien à vous,
La Veranda Team