Avis
8,2
Très bien
8,2/10
Propreté
8,4/10
Personnel et service
8,2/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
9,8/10
Écoresponsabilité
Avis
22 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2020
Réponse de The Management le 23 mars 2020
Dear Djamel,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Clarisse
Voyage en groupe
20 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clarisse
Séjour de 1 nuit en mars 2020
Réponse de The Management le 23 mars 2020
Dear Clarisse,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Clarisse
Voyage en groupe
19 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande
Clarisse
Séjour de 15 nuits en mars 2020
Réponse de The Management le 20 mars 2020
Dear Clarisse,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
6/10 Satisfaisant
Lucas
Voyage en groupe
7 mars 2020
Les points forts : Propreté, personnel et service, confort de la chambre
Lucas
Séjour de 1 nuit en février 2020
Réponse de The Management le 9 mars 2020
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you back soon
Kind regards,
The Management
8/10 Bien
OLIVIER
28 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Resort assez bien....mais chinois bruyants !
OLIVIER
Séjour de 2 nuits en février 2020
Réponse de The Management le 2 mars 2020
Dear Guest,
We appreciate your effort in highlighting your recent stay experience. Your concerns have been raised to attention for necessary actions.
Please accept our sincere apologies and thank you for your support.
Kind regards,
The Management
8/10 Bien
Sandra
Voyage en groupe
3 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fortement recommander
Sandra
Séjour de 2 nuits en novembre 2019
Réponse de The Management le 3 déc. 2019
Dear Sandra,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
Thank you for your support and we look forward to your return visit soon.
Kind regards,
The Management
6/10 Satisfaisant
Voyageur vérifié
12 sept. 2019
Les points forts : Propreté
Voyageur vérifié
Séjour de 3 nuits en août 2019
Réponse de The Management le 12 sept. 2019
Dear Guest,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
10/10 Excellent
Nicolas
30 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicolas
Séjour de 3 nuits en mai 2019
Réponse de The Management le 30 mai 2019
Dear Nicolas ,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
6/10 Satisfaisant
Voyageur vérifié
14 avr. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 9 nuits en avril 2019
Réponse de The Management le 17 avr. 2019
Dear Guest,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Voyageur vérifié
Voyage en couple
9 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en mars 2019
Réponse de The Management le 11 avr. 2019
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Cédric
26 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour agréable et parfait
Cédric
Séjour de 6 nuits en février 2019
Réponse de The Management le 28 mars 2019
Dear Cédric,
Thank you for sharing your recent stay experience. Your feedback has also enabled us an opportunity to address the areas highlighted for improvements ahead.
Thank you for your support and we look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Astrid
24 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Astrid
Séjour de 7 nuits en mars 2019
Réponse de The Management le 25 mars 2019
Dear Guest,
Thank you to sharing your recent stay experience. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
MO
23 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MO
Séjour de 10 nuits en décembre 2018
Réponse de Patcharin K. le 24 déc. 2018
Dear MO,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Voyageur vérifié
14 déc. 2018
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de The Management le 18 déc. 2018
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times. We look forward to your return visit soon.
Kind regards
8/10 Bien
kamil
26 nov. 2018
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
kamil
Séjour de 3 nuits en novembre 2018
Réponse de Patcharin K. le 27 nov. 2018
Dear Kamil,
Thank you for your feedback. We would like assure that the interest and well-being of every guest is our priority. Our commitment to delivering quality service standards remain at all times.
Kind regards,
The Management
10/10 Excellent
Jonathan, Paris
26 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jonathan
Séjour de 8 nuits en novembre 2018
Réponse de Patcharin K. le 27 nov. 2018
Dear Jonathan,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
6/10 Satisfaisant
Voyageur vérifié
20 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en août 2018
Réponse de Management le 7 sept. 2018
Dear Guest
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
10/10 Excellent
Maroua
1 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super !
Maroua
Réponse de Patt le 4 avr. 2018
Dear Maroua,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you and your wife back soon
Kind regards,
The Management
2/10 Horrible
Eric, Paris
5 mars 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Déçu par l'accueil de l'hotel
Eric
Séjour de 3 nuits en février 2018
Réponse de Patt le 13 mars 2018
Dear Eric,
We appreciate your effort in highlighting your recent stay experience. This has enabled us an opportunity to revalue and make improvements to the respective areas highlighted including some of our systems and processes. Please allow us to reassure you that where appropriate, the necessary actions are being taken to address with the necessary changes to improve on our service delivery.
We have shared your disappointing experience with our service team leaders and ensured that they are aware of how the team’s action have impacted your stay with us. Such actions are definitely discouraged and this will not be taken lightly. The staff concerned have been briefed and counselled with re-training at various levels. Please accept our sincere apologies. We appreciate your kind understanding and thank you for your support.
Kind regards,
The Management
8/10 Bien
PHILIPPE
5 mars 2018
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
4 étoiles plutôt que 5
PHILIPPE
Séjour de 5 nuits en février 2018
Réponse de Patt le 13 mars 2018
Dear Philippe,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Katouchka, BAGNOLET
23 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel un peu bruillant vu sa conception
Katouchka
Séjour de 9 nuits en janvier 2018
Réponse de Patt le 7 févr. 2018
Dear Katouchka,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
6/10 Satisfaisant
Voyageur vérifié
23 janv. 2018
Les points forts : Propreté
Trop buyant
Voyageur vérifié
Séjour de 9 nuits en janvier 2018
Réponse de Patt le 12 févr. 2018
Dear Guest,
Greetings from Millennium Resort Patong!
Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
Kind regards,
The Management
6/10 Satisfaisant
Guy , Montréal
11 janv. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pas vraiment un 5 étoiles!
Guy
Séjour de 3 nuits en janvier 2018
Réponse de Patt le 22 janv. 2018
Dear Guy,
We appreciate your effort in highlighting your recent stay experience. This has enabled us an opportunity to revalue and make improvements to the respective areas highlighted including some of our systems and processes. Please allow us to reassure you that where appropriate, the necessary actions are being taken to address with the necessary changes to improve on our service delivery.
We have shared your disappointing experience with our service team leaders and ensured that they are aware of how the team’s action have impacted your stay with us. Such actions are definitely discouraged and this will not be taken lightly. The staff concerned have been briefed and counselled with re-training at various levels. Please accept our sincere apologies. We appreciate your kind understanding and thank you for your support.
Kind regards,
The Management
10/10 Excellent
mo, paris
27 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
top hôtel
mo
Séjour de 8 nuits en décembre 2017
Réponse de Patt le 28 déc. 2017
Dear Mo,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
4/10 Médiocre
Voyageur vérifié
23 nov. 2017
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Trop bruyant dans les parties communes
Voyageur vérifié
Séjour de 3 nuits en novembre 2017
Réponse de Patt le 27 nov. 2017
Dear Guest,
Greetings from Millennium Resort Patong!
Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
Kind regards,
The Management
4/10 Médiocre
KingInah, Montreal
26 juin 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Trop chère et ne vaut pas 5 * du tout
KingInah
Séjour de 3 nuits en mai 2017
Réponse de Patt le 28 juin 2017
Dear Kinglnah,
Greetings from Millennium Resort Patong!
Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead.
Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.
Kind regards,
The Management
10/10 Excellent
ONEIL
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ONEIL
Séjour de 6 nuits en avril 2024
10/10 Excellent
YU
Voyage en famille avec de jeunes enfants
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
YU
Séjour de 4 nuits en mai 2024
Réponse de Pjey Mayandi General Manager le 6 mai 2024
Dear Yu,Warm greetings from M Social Phuket.We greatly appreciate your kind words about our excellent service and impressive social amenities. It's fantastic to know that the central location added to the convenience of your stay.Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back for another fantastic stay at M Social Phuket.Warm Regards,
10/10 Excellent
Mansoor
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mansoor
Séjour de 3 nuits en avril 2024
Réponse de Pjey Mayandi General Manager le 6 mai 2024
Dear Mansoor,Warm greetings from M Social Phuket.Your positive review has truly brightened our day! Thank you for choosing M Social Phuket and taking the time to share your experience on Expedia. We're overjoyed that you enjoyed the outstanding service you received from the team.We appreciate your feedback and certainly look forward to the pleasure of welcoming you back soon.Warm Regards,
10/10 Excellent
Dan
Voyage en groupe, Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Réponse de Pjey Mayandi General Manager le 6 mai 2024
Dear Dan,Thank you for choosing to stay with us at M Social Phuket and for taking the time to share feedback on your experience.I am delighted you had a lovely experience and appreciate so many aspects of your visit with us, from the hotel's location to the comfort of our well-appointed room and the amenities within to the level of service from the team. I am excited to pass on your positive feedback to the team regarding their assistance during your stay with us.I appreciate your recommendation and your feedback, and I hope that we will have the opportunity to welcome you back again very soon.Warm Regards,
6/10 Satisfaisant
Michael
17 avr. 2024
Les points forts : Personnel et service
Michael
Séjour de 6 nuits en avril 2024
10/10 Excellent
Katryn
Voyage en groupe
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katryn
Séjour de 3 nuits en avril 2024
Réponse de Pjey Mayandi General Manager le 6 mai 2024
Dear Katryn,Warm greetings from M Social Phuket.We are delighted to learn that you had a wonderful stay and thoroughly enjoyed your experience, along with the outstanding service provided by our team.I am excited to pass on your positive feedback to the team regarding their assistance during your stay with us.I hope to have the opportunity to welcome you back in the very near future.Warm Regards,
10/10 Excellent
Stefano
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stefano
Séjour de 5 nuits en mars 2024
Réponse de Pjey Mayandi General Manager le 1 avr. 2024
Dear Stefano,Warm Greeting from M Social Phuket,I am delighted to know that you had a fantastic stay and enjoyed our facilities, the comfort of our room, and our breakfast. Your kind words on the level of service from the team are very much appreciated.I look forward to the pleasure of welcoming you back soon.Warm Regards,
10/10 Excellent
Warwick
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warwick
Séjour de 3 nuits en mars 2024
Réponse de Pjey Mayandi le 7 mars 2024
Dear Warwick,Thank you for choosing to stay with us at M Social Phuket.We are pleased to hear that you had a fantastic stay and appreciated various aspects of your visit. From our choices of breakfast to the well-appointed room and facilities, we are glad that you enjoyed your experience. The exceptional service provided by our team, made a lasting impression on you.We appreciate your feedback and certainly look forward to the pleasure of welcoming you back soon.Warm Regards,Pjey MayandiGeneral Manager
8/10 Bien
Dejan
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dejan
Séjour de 10 nuits en février 2024
Réponse de Pjey Mayandi le 7 mars 2024
Dear Dejan,Warm Greetings from M Social Phuket.Thank you for choosing to stay with us and for taking the time to share a review of your experience.I appreciate your comments and certainly look forward to welcoming you back in the very near future.Warm Regards,Pjey MayandiGeneral Manager
10/10 Excellent
Voyageur vérifié
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
YOU HAVE TO PICK THIS IN PATONG!!
Voyageur vérifié
Séjour de 4 nuits en février 2024
Réponse de Pjey Mayandi le 7 mars 2024
Dear Anonymous,Thank you for choosing to stay with us at M Social Phuket and for taking the time to share a review of your experience.I am very pleased to read that you had a lovely stay and that you appreciate the hospitality and assistance from our team. I look forward to sharing your kind endorsement with them in curating a pleasant stay experience for you.I certainly look forward to welcoming you back in the very near future.Warm Regards,Pjey MayandiGeneral Manager
10/10 Excellent
sangjoon
12 févr. 2024
sangjoon
Séjour de 1 nuit en février 2024
10/10 Excellent
Peta
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peta
Séjour de 1 nuit en février 2024
8/10 Bien
Elaine
25 janv. 2024
Les points forts : Propreté et personnel et service
Elaine
Séjour de 3 nuits en janvier 2024
10/10 Excellent
Daraya, New York
Voyage en famille
22 nov. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daraya
Séjour de 4 nuits en décembre 2018
8/10 Bien
Voyageur vérifié
29 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 8 nuits en mars 2020
Réponse de The Management le 30 mars 2020
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Kind regards
The Management
2/10 Horrible
Voyageur vérifié
27 mars 2020
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de The Management le 30 mars 2020
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Kind regards
The Management
10/10 Excellent
Voyageur vérifié
23 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de The Management le 24 mars 2020
Dear Guest,
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management
10/10 Excellent
Rafaela
20 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rafaela
Séjour de 3 nuits en mars 2020
Réponse de The Management le 23 mars 2020
Dear Rafaela,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Voyageur vérifié
19 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en mars 2020
Réponse de The Management le 20 mars 2020
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
10/10 Excellent
Voyageur vérifié
19 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de The Management le 19 mars 2020
Dear Guest,
Thank you for sharing your feedback. We are delighted that you had enjoyed your stay with us.
Your appreciation will be shared with our team members, which will be of great encouragement, as we continue to strive towards service levels which our guests will come away with positive impressions.
We look forward to welcoming you back soon
Kind regards,
The Management
8/10 Bien
Mervi
17 mars 2020
Keskusta hotelli
Mervi
Séjour de 9 nuits en mars 2020
Réponse de The Management le 18 mars 2020
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
8/10 Bien
Voyageur vérifié
Voyage en famille
17 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
いつも通り立地最高の宿
Voyageur vérifié
Séjour de 11 nuits en mars 2020
Réponse de The Management le 18 mars 2020
Dear Guest,
Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions.
We look forward to your return visit soon.
Kind regards,
The Management
8/10 Bien
ヒロ, 神奈川県
Voyage en groupe
16 mars 2020
Les points forts : Propreté
ヒロ
Séjour de 3 nuits en mars 2020
Réponse de The Management le 16 mars 2020
Dear Guest,
We appreciate your effort in highlighting your recent stay experience. Your concerns have been raised to attention for necessary actions.
Please accept our sincere apologies and thank you for your support.
Kind regards,
The Management
10/10 Excellent
Taka
15 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Taka
Séjour de 2 nuits en mars 2020
Réponse de The Management le 16 mars 2020
Dear Guest
Thank you for sharing your feedback. We look forward to your return visit soon.
Kind regards
The Management