Avis
9,4
Exceptionnel
9,8/10
Propreté
9,4/10
Personnel et service
9,4/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage d’affaires
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 19 déc. 2023
Cher Monsieur, Chère Madame,Tout d'abord nous vous remercions du temps que vous avez pris, pour nous laisser un avis.Ce fut un plaisir de vous accueillir au sein de notre Maison Parisienne.Sachez que toute mon équipe a tout fait, pour rendre votre séjour inoubliable. Omar sera ravi de lire votre retour.Dans l'attente du plaisir de vous accueillir à nouveau parmi nous.Bien sincèrement,Thierry PecorellaDirecteur Général
10/10 Excellent
Jérôme
Voyage en famille, Voyage en couple
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jérôme
Séjour de 1 nuit en novembre 2023
Réponse de Thierry Pecorella, General Manager le 28 nov. 2023
Cher Monsieur,Tout d'abord nous vous remercions du temps que vous avez pris, pour nous laisser un avis.Ce fut un plaisir de vous accueillir au sein de notre Maison Parisienne.Sachez que toute mon équipe a tout fait, pour rendre votre séjour inoubliable. Asma sera ravi de lire votre retour.Dans l'attente du plaisir de vous accueillir à nouveau parmi nous.Bien sincèrement,Thierry PecorellaDirecteur Général
10/10 Excellent
Hugo
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hugo
Séjour de 1 nuit en octobre 2023
Réponse de Thierry Pecorella, General Manager le 17 oct. 2023
Dear Mr. Mbeumo,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
4/10 Médiocre
Dara
24 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Faux 5 étoiles
Dara
Séjour de 1 nuit en septembre 2023
Réponse de The reservations department le 25 sept. 2023
Chère Madame Ly,Nous vous remercions de votre retour.Veuillez noter que vos propos sont erronées.Nos avons des kits d'hygiène disponibles à la demande, ainsi que des "mouchoirs".N'hésitez pas à nous contacter directement, pour que nous puissions discuter d'avantage.Sincères salutations,Le service de réservations
10/10 Excellent
Marc
16 sept. 2023
Marc
Séjour de 5 nuits en septembre 2023
Réponse de Thierry Pecorella, General Manager le 9 oct. 2023
Dear Mr Leclair,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Anne
11 août 2023
Anne
Séjour de 1 nuit en août 2023
Réponse de Francesco PANTALEO le 12 août 2023
Dear Anne,Thank you so much for your fantastic review! We're absolutely thrilled to hear that you had a perfect 10 out of 10 experience during your recent stay with us.It warms our hearts to know that every aspect of your visit met or even exceeded your expectations. Providing top-notch service and a memorable stay is what we strive for, and your glowing feedback reaffirms that we're on the right track.We're here to make each guest's experience exceptional, and we're elated to have accomplished that for you. If there's anything specific you loved about your stay, or if you have any recommendations on how we could further enhance our offerings, please don't hesitate to let us know.We can't wait to welcome you back for another outstanding stay. Your continued support means the world to us, and we look forward to providing you with another memorable experience in the future.Warm regards,
6/10 Satisfaisant
Jacky
17 mai 2022
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Jacky
Séjour de 2 nuits en mai 2022
Réponse de Florence le 18 mai 2022
Chère Jacky,
Nous vous remercions de votre commentaire et d'avoir pris le temps de nous faire part de vos remarques.
Nous sommes sincèrement désolés que votre expérience lors de votre dernière visite n'ait pas été à la hauteur de vos attentes.
Nous ne sommes pas rentrer dans votre chambre le deuxième jour car celle-ci avait été mise en "Do not Disturb". N'hésitez pas à nous remonter cette information quand vous êtes à l'hôtel la prochaine fois afin de vous apporter une solution dans les plus brefs délais.
Nous espérons vous accueillir dans un futur proche.
Restant à votre disposition,
Florence
10/10 Excellent
Alexander
6 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexander
Séjour de 3 nuits en mars 2022
8/10 Bien
Richard
Voyage d’affaires
1 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
Séjour de 2 nuits en novembre 2021
Réponse de Mado le 4 janv. 2022
Merci beaucoup Richard d’avoir pris le temps de partager ce généreux commentaire.
Nous sommes ravis de lire que vous avez passé un agréable moment parmi nous et espérons avoir le plaisir de vous revoir très vite.
Bien cordialement,
Mado, chef de réception
10/10 Excellent
nadia
28 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe!
nadia
Séjour de 1 nuit en novembre 2021
Réponse de Mado le 29 nov. 2021
Chère Nadia,
Nous vous remercions d'avoir pris le temps de partager ce commentaire. Nous sommes ravis que notre établissement vous ai plû et espérons vous y revoir prochainement.
J'espère que ce désagrément a pû être résolu par notre équipe réception.
à bientôt chez Bowmann Hotel
10/10 Excellent
Seta
31 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seta
Séjour de 6 nuits en octobre 2021
Réponse de Willman Lazo Perez le 14 nov. 2021
Merci, merci et merci Mme. Seta.
Nous espérons pouvoir vous accueillir à nouveau très prochainement.
Bien à vous,
8/10 Bien
Nicolas
18 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicolas
Séjour de 2 nuits en mai 2019
Réponse de Willman Lazo Perez le 18 mai 2019
Dear Nicolas,
We thank you for your feedback.
Would you like to help us to improve our service by mentioning some points where we need to ameliorate?
Thanks in advanced,
10/10 Excellent
Leonel
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leonel
Séjour de 4 nuits en avril 2024
Réponse de Thierry Pecorella, General Manager le 3 mai 2024
Dear Sir, We would like to thank you for your feedback. We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Victoria S
10 avr. 2024
Victoria S
Séjour de 5 nuits en mars 2024
Réponse de Thierry Pecorella, General Manager le 3 mai 2024
Dear Madam,We would like to thank you for your feedback. We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
alexander perez
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
alexander perez
Séjour de 4 nuits en janvier 2024
Réponse de Thierry Pecorella, General Manager le 27 mars 2024
Dear Sir, Dear Madam,We would like to thank you for your feedback. We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Victor
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Victor
Séjour de 2 nuits en mars 2024
Réponse de Thierry Pecorella, General Manager le 18 mars 2024
Dear Sir, We would like to thank you for your feedback. We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General ManagerEdit Remove
10/10 Excellent
ADRIANA
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ADRIANA
Séjour de 3 nuits en février 2024
Réponse de Thierry Pecorella, General Manager le 5 mars 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Koju
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Koju
Séjour de 1 nuit en janvier 2024
Réponse de Thierry Pecorella, General Manager le 6 févr. 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
4/10 Médiocre
Voyageur vérifié
5 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en février 2024
Réponse de The reservations department le 7 févr. 2024
Dear Sir, Dear Madam,We would like to thank you for your feedback.Following your experience, we would like to inform you that when you addressed us your concerns regarding the power of the shower, we imediately stepped in, in order to ensure you a peaceful stay.We had another room blocked for you, in case you would rather switch rooms.We tried to reach you multiple times, throughout your stay, in order to be sure that your shower was working smoothly.You never answered your telephone, nor have you made any remarks upon your departure.We are truly sorry to learn that this small situation had such a huge impact in your stay.Please do not hesitate, to contact us directly, so that we can discuss it further.Warm regards,
6/10 Satisfaisant
Alvicious
3 févr. 2024
Alvicious
Séjour de 5 nuits en janvier 2024
Réponse de The reservations department le 26 mars 2024
Dear Guest,We would like to thank you for your review.Since we did not receive any feedback from you, throughout your stay, nor upon your departure, we would like to ask you to contact us directly, so that you can share with us your experience.Kind regards,
10/10 Excellent
Move Like
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Move Like
Séjour de 2 nuits en janvier 2024
Réponse de Thierry Pecorella, General Manager le 30 janv. 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review, especially our Front Desk team. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
jill
Voyage en famille
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jill
Séjour de 3 nuits en janvier 2024
Réponse de Thierry Pecorella, General Manager le 18 janv. 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Tiernan
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unforgettable Stay Thanks to Amazing Gerald!
Tiernan
Séjour de 3 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 17 janv. 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review, specially Gerald.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Lina
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lina
Séjour de 4 nuits en janvier 2024
Réponse de Thierry Pecorella, General Manager le 12 janv. 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
nima
6 janv. 2024
nima
Séjour de 6 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 10 janv. 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Voyageur vérifié
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 8 janv. 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Bella
29 déc. 2023
Bella
Séjour de 1 nuit en décembre 2023
Réponse de Thierry Pecorella, General Manager le 3 janv. 2024
Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
michael
28 déc. 2023
michael
Séjour de 2 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 17 janv. 2024
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
JOSEPH
25 déc. 2023
JOSEPH
Séjour de 2 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 26 déc. 2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Nathan
21 déc. 2023
Nathan
Séjour de 2 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 22 déc. 2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Ben
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend break
Ben
Séjour de 1 nuit en décembre 2023
Réponse de Thierry Pecorella, General Manager le 19 déc. 2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Sarah
Voyage en couple
14 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Réponse de Thierry Pecorella, General Manager le 14 déc. 2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Anat
14 déc. 2023
Anat
Séjour de 10 nuits en novembre 2023
Réponse de Thierry Pecorella, General Manager le 15 déc. 2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Ho Tin
12 déc. 2023
Ho Tin
Séjour de 1 nuit en décembre 2023
Réponse de Thierry Pecorella, General Manager le 14 déc. 2023
Dear Sir, Dear Madam, We would like to thank you for your feedback. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your review.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Jaime
12 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paris perfection
Jaime
Séjour de 1 nuit en décembre 2023
Réponse de Thierry Pecorella, General Manager le 12 déc. 2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Kelechi
Voyage en couple
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelechi
Séjour de 3 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 12 déc. 2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Diana
Voyage en famille
6 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diana
Séjour de 3 nuits en décembre 2023
Réponse de Thierry Pecorella, General Manager le 12 déc. 2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback, especially Asma.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Manuel, Riverview
6 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manuel
Séjour de 2 nuits en novembre 2023
Réponse de Thierry Pecorella, General Manager le 12 déc. 2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Sally
Voyage en famille
29 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Sally
Séjour de 2 nuits en novembre 2023
Réponse de Thierry Pecorella, General Manager le 30 nov. 2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Alan
Voyage en couple
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan
Séjour de 3 nuits en octobre 2023
Réponse de Thierry Pecorella, General Manager le 28 nov. 2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Jennifer
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 4 nuits en novembre 2023
Réponse de Thierry Pecorella, General Manager le 28 nov. 2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback, especially Gerald.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Kudrat Singh
Voyage en couple
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kudrat Singh
Séjour de 3 nuits en novembre 2023
Réponse de Thierry Pecorella, General Manager le 28 nov. 2023
Dear Madam, Dear Sir,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback, especially Guy, Asma and Gerald.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
4/10 Médiocre
Mark
Voyage d’affaires
20 nov. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
£400 per night “5*” - 3* service
Mark
Séjour de 2 nuits en novembre 2023
Réponse de Thierry Pecorella, General Manager le 21 nov. 2023
Dear Sir, Dear Madam,We would like to thank you for your feedback.Unfortunately an error was made and immediately we contacted you to apologise for it.I will personally do the follow up with my team, to ensure that this situation will not happen again.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
shaliza
Voyage en famille
11 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shaliza
Séjour de 3 nuits en novembre 2023
Réponse de Thierry Pecorella, General Manager le 13 nov. 2023
Dear Sir, Dear Madam, We would like to thank you for this amazing review. We were truly delighted to having you among us. My staff excells everyday to make our prestigious guests' stays the most memorable. They will be pleased to read your feedback, especially Omar and Guy.We hope to have the privilege of welcoming you again at your now Parisian home, very soon. Kind regards, Thierry Pecorella General Manager
10/10 Excellent
Elena, Miami
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elena
Séjour de 5 nuits en octobre 2023
Réponse de Thierry Pecorella, General Manager le 31 oct. 2023
Dear Ms. Meluk,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
michael
Voyage en groupe
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
michael
Séjour de 3 nuits en octobre 2023
Réponse de Thierry Pecorella, General Manager le 30 oct. 2023
Dear Mr. Joseph,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Yufu, Ithaca
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yufu
Séjour de 2 nuits en octobre 2023
Réponse de Thierry Pecorella, General Manager le 30 oct. 2023
Dear Mr. Mo,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
10/10 Excellent
Allison
Voyage en couple
28 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Allison
Séjour de 2 nuits en octobre 2023
Réponse de Thierry Pecorella, General Manager le 30 oct. 2023
Dear Ms Deneen,We would like to thank you for this amazing review.We were truly delighted to having you among us.My staff excells everyday to make our prestigious guests' stays the most memorable.They will be pleased to read your feedback.We hope to have the privilege of welcoming you again at your now Parisian home, very soon.Kind regards,Thierry PecorellaGeneral Manager
2/10 Horrible
william
Voyage d’affaires
21 oct. 2023
Les points faibles : Personnel et service
william
Séjour de 4 nuits en octobre 2023
Réponse de The reservations department le 23 oct. 2023
Dear Mr. Oben,We would like to thank you for your note.We are surprised by this feedback, since upon departure you informed us that you had an amazing stay.Would you please be so kind to contcat us directly, so that we could discuss it further?Kind regards,
8/10 Bien
Elizabeth
19 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice rooms/Reception Needs Improvement
Elizabeth
Séjour de 3 nuits en octobre 2023
Réponse de Thierry Pecorella, General Manager le 19 oct. 2023
Dear Ms. Muench,We would like to thank you for your feedback.We are truly sorry to hear about the problems you have encountered with our Front Office team. I will personally do the follow up with our Front Office Manager, in order to enhance the service that we provide to our prestigious guests.The issue you encountered does not reflect the service we offer at the Hôtel Bowmann.We hope to have the pleasure of welcoming you again among us.Best regards,Thierry PecorellaGeneral Manager