Avis sur Moon Palace Jamaica – All Inclusive
Moon Palace Jamaica – All Inclusive
Main Street, Ocho Rios, Saint Ann
Avis
8,2
Très bien
9,0/10
Propreté
8,6/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
5 mars 2023
Séjour de 7 nuits en février 2023
Réponse de Hotel Management le 28 mars 2023
Hello Annabel, Thank you for taking the time to share this wonderful review. It was our pleasure having you here and we hope to see you again. Best Regards
8/10 Bien
Linval, Kingston
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linval
Séjour de 3 nuits en mai 2024
Réponse de Moon Palace Jamaica le 27 mai 2024
Dear Linval,Thank you for sharing your feedback. We are glad to hear appreciated that Moon Palace Jamaica was close and convenient for a quick vacation. We look forward to welcome you back.Best Regards
8/10 Bien
Edward
26 mai 2024
Edward
Séjour de 1 nuit en mai 2024
8/10 Bien
Sherrian
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherrian
Séjour de 4 nuits en mai 2024
Réponse de Moon Palace Jamaica le 27 mai 2024
Hello Sherrian,Awesome!Thank you for choosing to vacation here with us at Moon Palace Jamaica. We are glad to hear you had a relaxing experience with delicious food. We are happy to have been apart of this memorable experience. We look forward to welcome you back soon.Kindest Regards
10/10 Excellent
Lisa-Mae
Voyage en famille avec de jeunes enfants
25 mai 2024
Les points forts : Équipements
Lisa-Mae
Séjour de 2 nuits en mai 2024
Réponse de Moon Palace Jamaica le 27 mai 2024
Dear Lisa-Mae,Beautiful indeed!We appreciate you taking the time to tell us about your vacation and how much you found our hotel beautiful. We are please to have hosted you and we look forward to welcome you back.Best Regards
10/10 Excellent
Tamika
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tamika
Séjour de 1 nuit en mai 2024
Réponse de Moon Palace Jamaica le 23 mai 2024
Dear Tamika,Fantastic!We appreciate you sharing your review to tell us about your wonderful experience here. We are glad to receive your feedback tell us about your stay, and to learn we have met your expectations. It was a pleasure hosting your vacation, and we look forward to your next stay.Best Regards
10/10 Excellent
Bredgette, Hartsdale
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bredgette
Séjour de 2 nuits en mai 2024
Réponse de Moon Palace Jamaica le 22 mai 2024
Dear Bredgette,Thank you for choosing Moon Palace Jamaica as your destination resort. We are pleased to receive your review telling us about your recent stay. We are quite delighted to hear of the contribution of the staff to your stay. We appreciate your commendable review and we will extend your gratitude.It was a pleasure hosting your stay, and we look forward to welcome you back.Sincerely
4/10 Médiocre
Isiah, Warwick
Voyage en famille avec de jeunes enfants
21 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Isiah
Séjour de 2 nuits en mai 2024
Réponse de Moon Palace Cancun le 21 mai 2024
Dear Isiah,Thank you for choosing to vacation here with us. We do appreciate your valuable feedback from your recent stay. We are sorry to hear that your expectations were not met. We aim to deliver nothing short of A1 service to our guest. We have shared your review with the team, in an effort to reinforce the quality service we give to our guests, as well to guide us to not have a similar complaint. It was a pleasure having you here and we look forward to welcome you back for a more fulfilling experience.Sincerely
6/10 Satisfaisant
Andre O
15 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andre O
Séjour de 4 nuits en mai 2024
Réponse de Moon Palace Jamaica le 15 mai 2024
Dear Andre,Thank you for sharing your ratings. We would like to hear more about your experience and how we could have made your stay better. We invite you to write to us and tell us more about your experience. We look forward to hearing from you.Best Regards
8/10 Bien
Norman
Voyage d’affaires, Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Norman
Séjour de 5 nuits en mai 2024
Réponse de Moon Palace Jamaica le 15 mai 2024
Dear Norman,Thank you for choosing to vacation with us here at Moon Palace Jamaica. We would like to thank you for sharing your feedback from your recent stay. We are sorry to hear that you were not pleased with your room size. We do hope that there was no inconvenience as a result. We would like to suggest for future stay you can look at different category with bigger rooms and balcony. You may consider, a Honeymoon suite, a deluxe category, presidential suite, or the villa.We do hope to welcome you back for a more fulfilling stay.Best Regards
10/10 Excellent
Marlon
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marlon
Séjour de 1 nuit en mai 2024
Réponse de Moon Palace Jamaica le 15 mai 2024
Dear Marlon,Thank you for choosing to vacation here with us at Moon Palace Jamaica. We are glad to hear that mommy and daddy were able to relax and enjoyed "me" time. It was great having you vacation with us, and we are looking to welcome you back.Sincerely
10/10 Excellent
Premraj
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Premraj
Séjour de 1 nuit en mai 2024
Réponse de Moon Palace Jamaica le 15 mai 2024
Hello Premraj,We appreciate your taking the time to share your 5 stars ratings. It was a pleasure having you here and we look forward to welcome you back. Best Regards
6/10 Satisfaisant
Melissa
Voyage en groupe
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melissa
Séjour de 3 nuits en mai 2024
Réponse de Moon Palace Jamaica le 9 mai 2024
Dear Melissa,Thank you for taking the time to share your review with your feedback form your recent stay. We are sorry that you were dissatisfied with the hours of the pools. The opening hours are 9am-5pm, when there are assigned lifeguards on duty. Also note that the night club is not open on Sunday. The hours for the disco Noir Monday-Saturdays 10pm-3am. We do hope you understand and this was more informative information.It was a pleasure having you and we do hope to welcome you back.Best Regards
6/10 Satisfaisant
Gladys
Voyage en couple
7 mai 2024
Les points forts : Personnel et service
Gladys
Séjour de 4 nuits en mai 2024
Réponse de Moon Palace Jamaica le 21 mai 2024
Hello Gladys,Thank you for choosing to vacation with us here at Moon Palace Jamaica. We appreciate you sharing your valuable feedback with us. We do apologize that your expectations were not met, and hope you were not inconvenienced as a result. Your review has been shared with the relevant department to follow up as well to remind the team that this is not the service we provide to our valued guest. It was a pleasure having you vacation with us, and we hope we can welcome you back for a better stay.Best Regards
6/10 Satisfaisant
Patricia
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 7 nuits en avril 2024
Réponse de Moon Palace Jamaica le 7 mai 2024
Hello Patricia,Thank you for sharing your valuable feedback . This is not the feedback we aim to receive, hence, I have shared it with the respective department for their attention and follow up. We are sorry to hear your expectations were not met and we will work to provide delicious and attractive meals for all our guests.Best Regards
8/10 Bien
Sahnaj
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sahnaj
Séjour de 5 nuits en avril 2024
Réponse de Moon Palace Jamaica le 27 mai 2024
Dear Sahnaj,We appreciate you sharing your 4/5 ratings. We thank you for choosing to vacation with us here at Moon Palace Jamaica.It has been a pleasure hosting your vacation and we look forward to welcome you back.Best Regards
10/10 Excellent
Kerry-Ann
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerry-Ann
Séjour de 1 nuit en mai 2024
Réponse de Moon Palace Jamaica le 6 mai 2024
Hello Kerry-Ann,Thank you for choosing Moon Palace Jamaica as your destination resort. We are happy to have had you here with us and to learn about the great contribution form the staff to your stay. It was a pleasure having you here and we hope to welcome you back.Best Regards
10/10 Excellent
Nadine
Voyage en groupe
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nadine
Séjour de 1 nuit en mai 2024
Réponse de Moon Palace Jamaica le 6 mai 2024
Dear Nadine,Thank you for choosing to celebrate your special occasion with us. We are please you have shared you feedback on your stay, and delighted to hear you felt special. It was a pleasure having you here and we look forward to welcome you back.Sincerely
6/10 Satisfaisant
DEZMA
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DEZMA
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 6 mai 2024
Dear Dezma,Thank you for choosing to vacation with us here at Moon Palace Jamaica. We appreciate you sharing your feedback on your recent stay. We are happy to hear you appreciated the variety of dishes. It was a pleasure hosting your stay and we look forward to welcome you back.Kindest Regards
6/10 Satisfaisant
Kristen
Voyage en famille
5 mai 2024
Les points forts : Propreté et personnel et service
Kristen
Séjour de 7 nuits en avril 2024
Réponse de Moon Palace Jamaica le 6 mai 2024
Dear Kristen,Thank you for choosing to vacation with us here at Moon Palace Jamaica. We appreciate your valuable feedback on your stay. We are sorry to hear that despite the wonderful staff, the sales pressure was over bearing. We sincerely apologize and do hope that there was no inconveniences as a result. We have also shared your feedback with the respective department to avoid another similar complaints.It was a pleasure having you and we look forward to welcome you back.Best Regards
6/10 Satisfaisant
Paul
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 6 mai 2024
Dear Paul,Thank you for sharing your feedback. We are sorry to hear your expectations we not met despite efforts from the team. We have shared your feedback with the relevant department to inform them of your experience and follow up. We do hope we can welcome you back for a more fulfilling stay.
2/10 Horrible
Joshua Douglas
4 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua Douglas
Séjour de 4 nuits en avril 2024
Réponse de Moon Palace Jamaica le 4 mai 2024
Dear Joshua Douglas,Thank you for sharing your feedback. We would like to hear more about your experience and why you do not recommend our resort. Please write to us and tell us about your experience.We look forward to hearing from you.Sincerely
10/10 Excellent
Steven
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 6 nuits en avril 2024
Réponse de Moon Palace Jamaica le 4 mai 2024
Dear Steven,We appreciate your choosing to vacation with us here at Moon Palace Jamaica. We are glad to hear your stay was fulfilling especially with the service from the staff and the meal options. We are glad to have met your expectations and be apart of your great experience.It was a pleasure having your here and we look forward to welcome you back.Best Regards
6/10 Satisfaisant
Trevor
2 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Trevor
Séjour de 7 nuits en avril 2024
Réponse de Moon Palace Jamaica le 2 mai 2024
Dear Trevor,Thank you for choosing to vacation with us here at Moon Palace Jamaica. We appreciate you sharing your feedback form your stay. We are sorry to hear that is was not a fulfilling experience, however we were able to rebut and improve your experience.Just for clarity, I would like to share that the staff did not send you to the front desk to pay for your meal before hand, but rather, as you were ordering for the menu that attracts a cost, they had asked you to place your card on hold a the front desk. We would like to apologize for any miscommunication and or inconvenience that may have resulted. It was a pleasure having you here , and we hope to welcome you back.Best Regards
10/10 Excellent
Jave
Voyage en famille avec de jeunes enfants
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jave
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 1 mai 2024
Dear Jave,Thank you for choosing to vacation with us here at Moon Palace Jamaica. We are pleased to hear that you had a relaxing time here with us , so much so that every minute was filled with lasting memories. We are delighted to have hosted you stay, and we look forward to having you back soon.Kindest Regards
8/10 Bien
Shannon, new york
Voyage en famille avec de jeunes enfants, Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shannon
Séjour de 4 nuits en avril 2024
Réponse de Moon Palace Jamaica le 1 mai 2024
Hello Shannon,Wonderful!Thank you for sharing your excellent experience. We are glad to hear you had an amazing time. We are more so happy to hear that were never bored nor hungry with the many options available. It was a pleasure hosting your vacation and we look forward to welcome you back.Best Regards
4/10 Médiocre
YONG
Voyage en famille avec de jeunes enfants
30 avr. 2024
Les points forts : Personnel et service
YONG
Séjour de 5 nuits en avril 2024
Réponse de Moon Palace Jamaica le 30 avr. 2024
Dear Yong,We would like to thank you for choosing to vacation with us here at Moon Palace Jamaica. We appreciate you sharing your feedback on your recent stay. We are sorry to hear your expectation were not met with regards to the resort credits and the size rooms. Kindly note that the different category rooms are standard in size, and based on availability you can upgrade if you desire to do so. Finally, resort credits are on selected items, excursions/ activities. We sincerely apologize if this information was not clearly explained. It was a pleasure having you vacation with us and we do hope to welcome you back for a more fulfilling experience.Best Regards
10/10 Excellent
Bryan
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bryan
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 30 avr. 2024
Dear Bryan,We would like to thank you for taking the time to share your feedback with your recommendation. We are happy to hear your expectations were met and you felt safe while enjoying your stay.It was a pleasure having you here and we look forward to having you back.Best Regards
8/10 Bien
Kenny
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Kenny
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 30 avr. 2024
Hello Kenny,Great!We gladly receive your feedback with your recommendation and you A ratings. We are happy to have had you here and to have met your expectation. We are delighted to have been apart of your stay and look forward to welcome you back.Best Regards
6/10 Satisfaisant
Daniela
28 avr. 2024
Les points forts : Propreté
Daniela
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 30 avr. 2024
Dear Daniela,Thank you for taking the time to share your ratings. We would like to hear about your experience, so we are kindly asking that you write to us and tell us. We look forward to hearing from you.Best Regards
10/10 Excellent
Shalton
28 avr. 2024
Shalton
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 18 mai 2024
Dear Shalton,Thank you for taking the time to share your 5/5 ratings. We hope you had a magnificent time and we look forward to hearing from you.Best Regards
10/10 Excellent
Peith Sean
Voyage en famille avec de jeunes enfants
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peith Sean
Séjour de 4 nuits en avril 2024
Réponse de Moon Palace Jamaica le 30 avr. 2024
Hello Peith Sean,Thank you for choosing Moon Palace Jamaica as your resort destination. We are pleased that you have shared your experience and shared how much you appreciated the spa and the turn down service. It was a pleasure having you here and we look forward to having you back.Best Regards
10/10 Excellent
Omar A
27 avr. 2024
Omar A
Séjour de 7 nuits en avril 2024
Réponse de Moon Palace Jamaica le 18 mai 2024
Hello Omar,Thank you for taking the time to share your 5/5 ratings. We hope you had a magnificent time and we look forward to hearing from you.Best Regards,
6/10 Satisfaisant
Mutsuki, New York
Voyage en famille avec de jeunes enfants
27 avr. 2024
Mutsuki
Séjour de 5 nuits en avril 2024
Réponse de Moon Palace Jamaica le 30 avr. 2024
Hello Mutsuki,Thank you for choosing Moon Palace Jamaica as your resort destination. We appreciate you sharing your valuable feedback on your recent stay. We are sorry that your were not able to get your bed preference. We sincerely apologize for any inconvenience this may have caused, as requests are based on availability. We are happy to hear the staff were warm and friendly and for most part, the food was good. It was a pleasure having you here and we look forward to welcome you back for a more fulfilling stay.Best Regards
2/10 Horrible
Lady Mark
27 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lady Mark
Séjour de 4 nuits en mars 2024
Réponse de Moon Palace Jamaica le 30 avr. 2024
Hello Lady Mark,Thank you for making it Moon Palace Jamaica. We would like to hear more about your stay and to know what exactly was not pleasing to you. We aim to provide a memorable experience for all our guest, hence we are inviting you to tell us more about your experience. We look forward to hearing from you. Best Regards
10/10 Excellent
Allana
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allana
Séjour de 4 nuits en janvier 2024
Réponse de Moon Palace Jamaica le 27 avr. 2024
Hello AlanThank you for sharing your 5/5 review. We appreciate your feedback. We are happy to hear your entire family had a wonderful time and we look forward to welcome you back.Best Regards
8/10 Bien
Tankoua Ngatcha Paule
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tankoua Ngatcha Paule
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 27 avr. 2024
Hello Tankoua Ngatcha,We appreciate you for sharing your 4/5 review. We appreciate your feedback telling us how you appreciated the facility and the wonderful service. We look forward to welcome you back.Best Regards
2/10 Horrible
Michael
26 avr. 2024
Michael
Séjour de 4 nuits en avril 2024
Réponse de Moon Palace Jamaica le 16 mai 2024
Dear Michael,Thank you for choosing to vacation here with us at Moon Palace Jamaica. We appreciate the time taken to share your ratings. We do however would like to hear more about your experience, and how we could have made it a phenomenal stay. We are inviting you to write to us to tell us about your experience. We look forward to hearing from you.Best Regards
10/10 Excellent
flava
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
flava
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 27 avr. 2024
Hello Flava,Thank you for sharing your 5/5 review. We appreciate your feedback. We do hope you had a splendid time and we look forward to welcome you back.Best Regards
6/10 Satisfaisant
Sherri
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sherri
Séjour de 5 nuits en avril 2024
Réponse de Moon Palace Jamaica le 27 avr. 2024
Dear Sherri,Thank you for choosing Moon Palace Jamaica as your resort destination. We appreciate you taking the like to share your feedback on your recent visit. We have noted your pros and cons . We are sorry to hear that you felt the dining options were limited. With over 6 dinner restaurants , including specialty dining and other options such as sushi and the panni station we are sorry the hear it seemed limited. I have shared your feedback with the respective department to inform them of your experience. We do hope to welcome you back for a more fulfilling stay.Kindest Regards
10/10 Excellent
Evadney
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evadney
Séjour de 5 nuits en avril 2024
Réponse de Moon Palace Jamaica le 27 avr. 2024
Dear Evadney,Thank you for sharing your review to tell us about your fantastic experience! We are delighted to have had you vacation with us and to hear about your amazing stay. It was a pleasure having you here and we cant wait to welcome you back.Kindest Regards
10/10 Excellent
Ekaterina
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ekaterina
Séjour de 5 nuits en avril 2024
Réponse de Moon Palace Jamaica le 25 avr. 2024
Dear Ekaterina,Thank you for choosing to vacation with us here at Moon Palace Jamaica. We appreciate you taking the time to share your review to tell us about your magnificent experience. We are truly happy that you came despite, a few negative reviews, to get the experience yourself, which was nothing as the reviews shares. We are delighted that your expectations we met and we appreciate your sharing your valuable feedback. We are excited to welcome you back next year.
10/10 Excellent
Gordon
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gordon
Séjour de 5 nuits en avril 2024
Réponse de Moon Palace Jamaica le 15 mai 2024
Dear Gordon,Thank you for sharing your 5/5 ratings. We are delighted you have shared this feedback and we hope to welcome you back.Sincerely
6/10 Satisfaisant
Ansaf
24 avr. 2024
Ansaf
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 27 avr. 2024
Dear Ansaf, Thank you for choosing to vacation with us here at Moon Palace Jamaica. We appreciate you sharing your ratings on your stay. We would like to hear more about your stay. We are inviting you to write to us , to help us see how we can improve your ratings for your next stay.We look forward to hearing from you .Kindest Regards
10/10 Excellent
Sophia
Voyage en famille
24 avr. 2024
Les points forts : Propreté et équipements
Sophia
Séjour de 4 nuits en avril 2024
Réponse de Moon Palace Jamaica le 25 avr. 2024
Dear Sophia,Thank you. We are delighted your have shared your 5 stars ratings and your comment. It was a pleasure hosting your stay and we look forward to welcome you back.Best Regards
6/10 Satisfaisant
Edward F
Voyage en groupe, Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward F
Séjour de 5 nuits en avril 2024
Réponse de Moon Palace Jamaica le 24 avr. 2024
Dear Edward,Thank you for choosing to vacation with us here at Moon Palace Jamaica. We appreciate you taking the time to share your valuable feedback. We are sorry to hear about your experience. We have shared your review with the respective department and we will reinforce the quality service that we deliver here at The Palace Company.We are pleased to have had you vacation with us and we look forward to welcome you back for a more fulfilling experience.Kindest regards
8/10 Bien
VICTORIA
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VICTORIA
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 24 avr. 2024
Hello Victoria,Thank you for sharing your 4/5 ratings and your feedback. It was a pleasure hosting your stay.Best Regards
10/10 Excellent
Angel
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angel
Séjour de 6 nuits en avril 2024
Réponse de Moon Palace Jamaica le 13 mai 2024
Hello Angel,Thank you for sharing your 5/5 ratings. We do hope you had a magnificent time and we look forward to welcome you back.Kindest Regards
6/10 Satisfaisant
joslyn
Voyage en famille avec de jeunes enfants, Voyage en couple
21 avr. 2024
Les points forts : Propreté et personnel et service
joslyn
Séjour de 4 nuits en avril 2024
Réponse de Moon Palace Jamaica le 23 avr. 2024
Dear Joslyn,We appreciate you choosing to vacation with us here at Moon Palace Jamaica. We are please that you have shared your feedback. We have noted your dissatisfaction and shared it with the relevant department. We do sincerely apologize for any inconveniences caused. We will use your valuable feedback to guide us in eliminating another guest having the same experience.Best Regards
10/10 Excellent
Elizabeth
Voyage en groupe
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 3 nuits en avril 2024
Réponse de Moon Palace Jamaica le 23 avr. 2024
Hello Elizabeth,Amazing!We appreciate your feedback and we and we gladly accept your recommendation.Best Regards