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Avis sur Tokia Hotel Nha Trang

2 out of 5
Tokia Hotel Nha Trang
92/2 hung vuong, Loc Tho, Nha Trang, Khanh Hoa

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 18 avis sur 35." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 35." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 35." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 35." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 35." "

8,6/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Albert

Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2018
Réponse de Nghia Dinh le 12 févr. 2019
Dear Valued Guest, We hope you are well and thank you for great review affter spending the valued time in Nha Trang and Tokia Hotel & Spa Your short but very nice review was passed to all our hotel staff, We are really enjoyed your compliment words. It is the best way to rise our upto have the best feeling for a hard day working. We hope to have more times here with you to show all our excellent services and sastify your stay in our hotel, Toki Hotel & Spa team greeting back at any time. Tokia Hotel & Spa, Nha Trang.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en février 2020

10/10 Excellent

Fraser

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff are so friendly, helpful and professional. The hotel is located in a good location to get around town.
Séjour de 3 nuits en décembre 2019

10/10 Excellent

Christoph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
günstige Unterkunft unweit vom Strand
gute Lage mit vielen Einkaufsmöglichkeiten und Restaurants; gutes Preis-Leistungsverhältnis; freundliches Personal
Séjour de 2 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and helpful throughout our stay
Séjour de 1 nuit en août 2019

6/10 Satisfaisant

Jennifer

Les points forts : Propreté
Séjour de 2 nuits en juin 2019

10/10 Excellent

Deanna, USA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the location and the staff was very helpful. You can’t beat the price and the rooms were clean and nice. Would stay again if I’m the area.
Séjour de 2 nuits en juin 2019

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A small but very well appointed hotel in walking distance of the beach, restaurants and shopping. Hotel staff very friendly and helpful. Good value for money.
Séjour de 3 nuits en juin 2019

8/10 Bien

Chan Goo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
숙소는 좋았지만 조금 아쉬운 사소한 사고발생
전체적으로 깔끔하고 위치도 좋고 상태 아주 좋아서 만족함. 다만 10시 체크인했더니 추가 요금 200,000동 내라고 함. 그리고 체크아웃할때 호텔스닷컴 예약하고 간걸 처리 안해서 숙박비 지불하라고 함. 호텔스닷컴 예약 보여주니 그제서야 예약내용 확인하고 처리함. 사소하지만 미숙한 일처리가 좀 아쉬움.
Séjour de 1 nuit en juin 2019

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in Nha Trang - STAY HERE!
This was the best hotel In Nha Trang and the best Hotel we found in Vietnam. When we arrived, the check-in was so easy and quick. The staff was so Friendly. The room was massive and so clean. The area around the hotel is quiet and you can sleep easily, and you can’t hear the traffic like in most other hotels. The staff helped us to arrange to rent a Bike and we got it at a great price. They arranged for a taxi to the airport and the taxi they arranged was cheaper than any other taxi we could find. The 2 staff that worked there named NGHIA & LINS are amazing, they made our stay so enjoyable. Anything we needed they were happy to help us, they gave us great recommendations of places to go and eat. I got sick and they helped my wife to arrange to take me to the hospital and get the medication I needed. They kept asking me how I was feeling and looking after us. Thank you so much for a wonderful stay, we will be stay here again next time we come to Vietnam. If you’re looking for a great quality clean hotel in a great location, quiet clean rooms at a great price with excellent service then please book and stay at the Tokia hotel.
Séjour de 6 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden gem in bustling area
Séjour de 3 nuits en mai 2019

8/10 Bien

Yunjeong

Les points forts : Propreté et personnel et service
마지막날 비행시간까지 쉴 용도로는 좋았어요.
Séjour de 1 nuit en avril 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2019
Réponse de Cody le 13 juin 2019
Dear Our Value Guest Thank you for taking the time to send a valuable review about our hotel. We are grateful for your comments on our customer care and upcoming improvements. Our staff are trained to bring the best service to our customers, we are happy that you have found the friendliness and value we bring during our stay here. We are committed to continuing to improve the quality of hotel services. We look forward to seeing you again for the upcoming trip in Nha Trang! Love, Cody

8/10 Bien

Li

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good location, neat and clean room, very helpful staff
Séjour de 1 nuit en avril 2019
Réponse de cody le 3 mai 2019
Dear Our Value Guest Thank you for taking the time to send a valuable review about our hotel. We are grateful for your comments on our customer care and upcoming improvements. Our staff are trained to bring the best service to our customers, we are happy that you have found the friendliness and value we bring during our stay here. We are committed to continuing to improve the quality of hotel services. We look forward to seeing you again for the upcoming trip in Nha Trang! Love, Cody

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value for money
Great location, clean budget hotel and easy access to all main attractions.
Séjour de 3 nuits en avril 2019
Réponse de Cody le 13 juin 2019
Dear Our Value Guest Thank you for taking the time to send a valuable review about our hotel. We are grateful for your comments on our customer care and upcoming improvements. Our staff are trained to bring the best service to our customers, we are happy that you have found the friendliness and value we bring during our stay here. We are committed to continuing to improve the quality of hotel services. We look forward to seeing you again for the upcoming trip in Nha Trang! Love, Cody

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
서비스나 가격대비 위치는 정말 좋네요~시내안에 있어서 여기저기 구경하기 좋구요 일하시는 분이 잘 안내도 해주시고 공항까지 이동하는 택시도 잘 잡하서 섭외해주시고 아주 좋았는데... ㅜ 잠시 돌아다닌 후 숙소에 들어왔는데 엄지손가락 보다 더 큰 바퀴가 케리어에 붙어있어서... 쫒아내느라 한참.. 놀래서 고함 빽빽 지르고.. 잠도 못자고... 그 동네는 아마 다 있겠죠? ㅠ 정말 무서웠어요... 바퀴를 세상에서 제일 싫어하는 저로써는 다시 안가고 싶네요... ㅠ ㅠ
Séjour de 1 nuit en mars 2019
Réponse de Nghia Dinh le 20 mars 2019
응답 시간을내어 주셔서 감사합니다. 귀하의 의견을 인정하고 개선을 위해 노력하겠습니다.

10/10 Excellent

Karl-Oscar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect place good standard for a good price!
Perfect place, nice rooms and very good standard! I regret that I didn’t book this place from the beginning of my Nha Trang trip! If I’m in Nha Trang again I will definitely stay here again
Séjour de 1 nuit en février 2019
Réponse de Nghia Dinh le 12 févr. 2019
Dear Valued Guest, We hope you are well and thank you for great review affter spending the valued time in Nha Trang and Tokia Hotel & Spa Your short but very nice review was passed to all our hotel staff, We are really enjoyed your compliment words. It is the best way to rise our upto have the best feeling for a hard day working. We hope to have more times here with you to show all our excellent services and sastify your stay in our hotel, Toki Hotel & Spa team greeting back at any time. Tokia Hotel & Spa, Nha Trang.

6/10 Satisfaisant

YONGWOO, 여주

Les points forts : Propreté et infrastructures et conditions de l’hébergement
다른호텔에 재우네요.
오너가 같다며 다른호텔로 데려가네요. 어차피 하루 그냥 잡니다.
Séjour de 1 nuit en janvier 2019
Réponse de Nghia Dinh le 6 févr. 2019
다른 호텔로 옮겨 드려 죄송합니다. 하지만 이동하는 호텔 안쪽의 더 좋고 4일 전에 방금 열었습니다. 객실 요금은 더 높지만 저희는 여전히 가격을 유지하고 추가 비용을 청구하지 않습니다. 아침 식사를 요청한 손님은 할인을 원하지만 호텔 정책에 아침 식사가 없으므로 동정하십시오. 이용해주셔서 감사합니다.

8/10 Bien

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel, cold shower
Really conveniently located close to the beach and town. Room was nice and big, good condition. The shower wouldn't get hot water to start with and staff had to sort it. Then it was only ever luke warm. Not really pleasant to shower at any point. Plus we had to test it and test it for ages, for staff not to fix it in the end anyway
Séjour de 1 nuit en novembre 2018
Réponse de Nghia Dinh le 2 déc. 2018
Dear Valued Guest, Thank you for your review, It is good to know you have finished your great vacation recently, your stay in Tokia Hotel & Spa was satisfied as you mentioned, as found out from your experience. We our team are working every day with all our effort and we alway try to bring our best service to our honor Guest like you. We will see in not so far day in future as we wish and hope all the best come true to you. Tokia Hotel & Spa, Nha Trang.

8/10 Bien

seung mi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
가성비 최고 호텔!!
한국인 한테 유명한 곳인가봐요 ㅎㅎ 그랩 아저씨가 데려다주시면서 한국인 많이간다고 했어요 룸 컨디션은 그냥 가격에 맞는정도.. 그래도 따뜻한물 잘 나오고 청결해요! 저희는 새벽에 출발해야해서 잠깐 쉬는거였어요 저희처럼 하루 숙박이면 추천드립니다~ 그리고 로비에 계신분이 너무 친절했어요!! 택시를 새벽 3시에 예약해달라고 했는데 저희 탈때까지 로비에서 주무시면서 기다려주셨더라구요ㅠㅠ 진짜 맨발로 짐 들어다주시고ㅠㅠ 친절도 최고였어요!!
Séjour de 1 nuit en octobre 2018
Réponse de Nghia Dinh le 9 nov. 2018
Dear Valued Guest, We hope you are well and thank you for great review affter spending the valued time in Nha Trang and Tokia Hotel & Spa Your short but very nice review was passed to all our hotel staff, We are really enjoyed your compliment words. It is the best way to rise our upto have the best feeling for a hard day working. We hope to have more times here with you to show all our excellent services and sastify your stay in our hotel, Toki Hotel & Spa team greeting back at any time. Tokia Hotel & Spa, Nha Trang.

10/10 Excellent

Sejong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Good
Séjour de 1 nuit en septembre 2018
Réponse de Nghia Dinh le 4 oct. 2018
Dear Valued Guest, We hope you are well and thank you for great review affter spending the valued time in Nha Trang and Tokia Hotel & Spa Your short but very nice review was passed to all our hotel staff, We are really enjoyed your compliment words. It is the best way to rise our upto have the best feeling for a hard day working. We hope to have more times here with you to show all our excellent services and sastify your stay in our hotel, Toki Hotel & Spa team greeting back at any time. Tokia Hotel & Spa, Nha Trang.

10/10 Excellent

JISOO

만족해요 Good
깨끗하고 싸고 친절한 직원 새벽비행기로 도착해 묵을 장소로 굉장히 만족해요 근데 택시기사님이 위치를 잘 몰랐음 Very good price, clean room and bathroom, and nice service. thanks for lovely room :)
Séjour de 1 nuit en septembre 2018

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
개미천국
공항가기 전 샤워도 할 겸 4시간정도 머물다 나온 곳 입니다. 직원도 친절하고 청소 상태는 깔끔했지만 개미가 너무 많았어요ㅜㅜ 캐리어 안으로 들어온 개미 잡느라 고생 좀 했습니다.
Séjour de 1 nuit en août 2018
Réponse de Nghia Dinh le 2 oct. 2018
Dear Valued Guest, Thank you for your review, It is good to know you have finished your great vacation recently, your stay in Tokia Hotel & Spa was satisfied as you mentioned, as found out from your experience. We our team are working every day with all our effort and we alway try to bring our best service to our honor Guest like you. We will see in not so far day in future as we wish and hope all the best come true to you. Tokia Hotel & Spa, Nha Trang.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great location
comfortable stay. close to everything.
Séjour de 1 nuit en août 2018
Réponse de Nghia Dinh le 4 oct. 2018
Dear Valued Guest, We hope you are well and thank you for great review affter spending the valued time in Nha Trang and Tokia Hotel & Spa Your short but very nice review was passed to all our hotel staff, We are really enjoyed your compliment words. It is the best way to rise our upto have the best feeling for a hard day working. We hope to have more times here with you to show all our excellent services and sastify your stay in our hotel, Toki Hotel & Spa team greeting back at any time. Tokia Hotel & Spa, Nha Trang.

10/10 Excellent

yi, seoul

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
위치가 최고
호텔의위치가 너무좋았다.불편한점은 객실크기에비해 침대가 너무 컸으며 한국방송이 나오지 않아 불편했다.한국어를 하는 직원이 있어서 마음이 편했다
Séjour de 2 nuits en juillet 2018
Réponse de Nghia Dinh le 2 oct. 2018
Dear Valued Guest, We hope you are well and thank you for great review affter spending the valued time in Nha Trang and Tokia Hotel & Spa Your short but very nice review was passed to all our hotel staff, We are really enjoyed your compliment words. It is the best way to rise our upto have the best feeling for a hard day working. We hope to have more times here with you to show all our excellent services and sastify your stay in our hotel, Toki Hotel & Spa team greeting back at any time. Tokia Hotel & Spa, Nha Trang.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quick and friendly check-in Big comfy bed, pillows and duvet AC, good WiFi, excellent shower pressure, mini fridge Wonderful front desk staff, helped with arranging bus transportation to Hoi An. Bus wasn't until 7pm, they allowed to stay in the room until then at a lower rate. Walking distance to bars, restaurants and the beach. Would recommend to friends and family and would stay here again if in Nha Trang in the future.
Séjour de 3 nuits en mai 2018
Réponse de Nghia Dinh le 4 juil. 2018
Thank you for coming with Tokia Hotel & Spa. It was great to welcome you to our hotel and take care you during your recent trip. we hope to prolong our happiness to host you longer in distance future. We hope you have enjoy your great life. Your Kind Regards, Tokia Hotel & Spa.

10/10 Excellent

EUNJEONG

Les points forts : Propreté et personnel et service
위치는 굿
호텔의 위치는 여행자거리에 있어서 식당을 가거나 마사지를 받거나 하기에 좋습니다.룸컨디션도 괜찮으나 청소시 프리워터를 자꾸 빠트리고 워터펌프 소리가 잘때 들려서 시끄러운것이 단점 입니다.
Séjour de 4 nuits en mai 2018
Réponse de Nghia Dinh le 2 juil. 2018
Dear Eunjeong, Thank you so much for your staying that we very happy to see your review. We do hope you had a wonderful time in Nha Trang, and in our hotel as well.We will try our best to improve everything in our hotel. Our Team wish you welcome you back soon. Your Kind Regards, Tokia Hotel Team,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and clean comfortable room
Staff were very friendly and helpful. Room was comfortable with plenty of room. Excellent location, convenient for restaurants and beach. Previous reviews mentioned breakfast but this was not available. Good value and recommended.
Séjour de 3 nuits en avril 2018
Réponse de Nghia Dinh le 11 avr. 2018
Dear my customer, I am delighted to know that you had a nice time to stay with us during your time in Nha Trang. Thank you very much for your nice feedback and rating score. Wish to have more chance to welcome you and friend to stay with us in the coming time We promise to work with all our best effort to make our home be better. Sincerely Yours

8/10 Bien

Matilde

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super fint hotel. De havde dobbelt booket vores værelse da vi kom frem hvilken var irriterende, så godt tip er at ringe til dem og sikre sig de har fået din reservation. Fin beliggenhed (ligger dog ikke der hvor pilen er sat på kortet), venligt personale.
Séjour de 3 nuits en mars 2018
Réponse de Nghia Dinh le 9 mars 2018
I am delighted to know that you had a nice time to stay with us during your time in Nha Trang. Thank you very much for your nice feedback and rating score. Wish to have more chance to welcome you and friend to stay with us in the coming time We promise to work with all our best effort to make our home be better. Sincerely Yours Nghia Dinh

10/10 Excellent

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra service, bra frukost, bra rum vi
Séjour de 2 nuits en février 2018
Réponse de Nghia Dinh le 9 mars 2018
Thank you very much for having stayed with us and your nice feedback. See you again soon <3

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thank You for the stay!
Great stay!! Really enjoyed the time spent at the hotel. Unfortunately there where a couple of nights when guests where allowed to sit out front of the lobby and be very loud!
Réponse de Nghia Dinh le 25 févr. 2018
Thank you for your staying and posting nice review about Tokia Hotel & Spa. It is glad to read your compliment on this site. Your motivated words such the best giff to our team and bring to us the great working spirit today. <3 We hope that you will come back soon in Nha Trang. Your Best Regards, Nghia Dinh

6/10 Satisfaisant

Anna

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 4 nuits en février 2018
Réponse de Nghia Dinh le 11 avr. 2018
Thank you for your staying and posting review about Tokia Hotel & Spa. It is glad to read your compliment on this site. We promise to work with all our best effort to make our home be better. Thank for your support. Best wishes, Customer Service Team.

10/10 Excellent

daesoon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
완전 강추~
호텔은 지은지 얼마돼지않아 너무 깨끗하고 직원들도 너무친절하며 해변은 건널목을 2개만건너면 나옴 위치도 정말마음에들었음
Séjour de 2 nuits en février 2018
Réponse de Nghia Dinh le 19 févr. 2018
Thank you for spending your vocation time in Tokia Hotel & Spa and leaving you good review about our team is the great present about our hotel. We are happy to take care of you and hope to meet your here soon. Your Kind Regards, Tokia Hotel & Spa, Nha Trang

8/10 Bien

YOUNHO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and kindly
굉장히 친절하고 가격이 합리적임 방도 깨끗하고 훌륭함 수압이 조금 약한것이 단점이자면 단점
Séjour de 1 nuit en février 2018
Réponse de Nghia Dinh le 6 févr. 2018
Good morning from Tokia Hotel, Thank you for taking the time to write a review and I am pleased that you enjoyed your stay with us. It is always a pleasure to know that we have been able to provide the service and facilities that our guests require and we look forward to being of service to you again in the future. Your warmest Regards, Tokia Hotel Team, Nha Trang.

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tokia Hotel and Spa
The room was very comfortable, the bed was huge! Staff went out of their way to take care of our needs.We enjoyed their hospitality !
Séjour de 3 nuits en janvier 2018
Réponse de Ms. Kha le 30 janv. 2018
Thanks for your staying. We hope to see you soon.