Plage, chaises longues, parasols, serviettes de plage
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Avis sur Negril Palms

3.5 out of 5
Negril Palms
Norman Manley Blvd, 7 Mile Beach, Negril

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 285 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 367 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 193 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 85 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 70 avis sur 1000." "

8,0/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Alexandrine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour +++
Notre séjour a été très agréable au Negril Palms, le personnel est très gentil (réceptionnistes, serveurs, plagistes, femmes de chambres, …) L'emplacement sur la plage de Seven Mile est parfait, proche de nombreux restaurants, activité nautique, supermarché, … L'hôtel bénéficie d'un restaurant également. La propreté et le confort des chambres (les chambres à l'étage sont plus lumineuses), nous recommandons cette établissement !
Séjour de 1 nuit en janvier 2024
Réponse de Samantha - Negril Palms Sales le 5 févr. 2024
Hi Alexandrine, Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 Excellent

Ludovic

Séjour de 1 nuit en mai 2022
Réponse de Negril Palms Team le 23 mai 2022
Thank you for your review. We look forward to welcoming you back!

10/10 Excellent

Ludovic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour parfait
Un séjour parfait. Excellent service du personnel qui est très à l'écoute et tente d'apporter une assistance sur tous les sujets. Un grand merci à Mitch, Kévin et Mona pour l'accueil et et l'assistance.
Séjour de 1 nuit en mai 2022
Réponse de Stacyann le 16 juin 2022
Dear Ludovic, Thank you for choosing Negril Palms Hotel, it was our pleasure hosting you. It is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time and effort to train our team to ensure the highest level of personalized service. Guest satisfaction is our utmost concern and we are pleased that we exceeded your expectations. Once again we thank you for staying with us and we look forward to serving your hospitality needs on your next visit to Jamaica.

8/10 Bien

sonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un oasis de détente
J'ai séjourné au Negril Palms du 3 au 15 décembre 2018 . Hôtel très sympathique et tranquille. Personnel avenant, souriant et respectueux.
Séjour de 10 nuits en décembre 2018
Réponse de Stacyann le 24 déc. 2018
Chère Sonia, Nous apprécions grandement que vous preniez le temps de poster votre avis et nous apprécions tout particulièrement vos notes! La satisfaction des clients est notre plus grande préoccupation et nous sommes heureux d'avoir dépassé vos attentes. Encore une fois, nous vous remercions de rester avec nous et nous espérons pouvoir répondre à vos besoins d’hospitalité lors de votre prochaine visite en Jamaïque.

6/10 Satisfaisant

Gwen, Haut de France

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bel hôtel , c’est la deuxième fois que nous y retournons et adorons l’endroit ... mauvaise expérience en revanche car nous nous sommes fait voler sur la plage de l’hotel ... à ce jour aucun retour de celui ci malgré deux mails ... comme un sentiment de rejet alors que nous aimerions y retourner mais cela laisse tout de même très perplexe ...
Séjour de 7 nuits en septembre 2018
Réponse de Lee le 25 oct. 2018
It is unfortunate that you experience that incident on the beach. We are awaiting for the officers to send us the report.

8/10 Bien

EMMANUEL

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Réponse de Stacyann le 7 mai 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 6 oct. 2016
Thank you for staying with us here at the Negril Palms Hotel. We look forward on welcoming you back to Negril Palms Hotel and our beautiful Island Jamaica . Best Regards Tanyah

6/10 Satisfaisant

Celine, Paris

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Bien à prix promo
Localisation parfaite sur la plage et chambre deluxe lit queen size grande et confortable. Bon service de surveillance des accès de l hôtel, sentiment de sécurité dans la chambre et sur la plage. Propreté de la salle de bain très moyenne, parties communes (terrasses donnant sur les chambres, allées) bruyantes (à cause des clients) et personnel (à part sécurité ) plutôt inexistant et pas toujours sympathique (transats sur la plage mal installés, serviettes de plage en libre service mais très rarement mises à disposition sans la demande du client) et enfin restaurant à fuir: cher et très mauvais.

2/10 Horrible

Collin

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024

6/10 Satisfaisant

Joanna

Voyage en couple
Les points forts : Propreté
It was a nice property but all conveniences are closed after hours- no front desk support, no kitchen etc. Needed some tea at about 9 and couldnt get any hot water anywhere. Ourside of that it was an enjoyable experience
Séjour de 3 nuits en mars 2024

8/10 Bien

Alric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was a lot of noise the night when I check in aprons my room area
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Lovely

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The bathroom was not tidy and the toilet paper was wet and yellow
Séjour de 1 nuit en mai 2024

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 1 mai 2024
Hello Jessica, Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

Segan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved how quaint and quiet the property was! The food was delicious compared to many other hotel/resort stays. The only issue I had was the tv in my room. They don’t have any channels so you have to sign in to one of the apps, Netflix, prime, etc.. which for whatever reason kept giving me an error code. It was very frustrating because I love watching tv to wind down to. I hope they can correct this issue going forward. Otherwise i highly recommend:)
Séjour de 3 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 28 avr. 2024
Hello Segan,Thank you for your feedback and for sharing your concerns you had during your stay. Your feedback is important to us as we strive to create the best experience for our guests. Looking forward to having you back with us. Best Regards

8/10 Bien

Dadrie, Wappingers Falls

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Located in an ideal spot to get any thing that you may need, supermarket, money exchange etc.
Séjour de 3 nuits en mars 2024
Réponse de Samantha - Negril Palms Sales le 23 avr. 2024
Hello Dadrie,Thank you for taking the time to provide your feedback. We strive to create the best experience for our guests and are glad you chose us for your stay. Hope to have you back with us soon.Best regards

6/10 Satisfaisant

Tawana, Cypress

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 23 avr. 2024
Hello Tawana,Thank you for your feedback. We commit to continuously improving our guest experience and look forward to having you back with us.Best Regards

6/10 Satisfaisant

Titus

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 23 avr. 2024
Hello Titus,Thank you for taking the time to share your feedback with us. We commit to continuously improving our guest experience and look forward to having you back with us.Best Regards

6/10 Satisfaisant

Pamela

Voyage en groupe
Les points forts : Propreté et personnel et service
I was without television service for 3 days. They finally moved me to another room were.the tv was working, then cable went out for the evening!
Séjour de 7 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 23 avr. 2024
Hello Pamela,Thank you for your feedback and for sharing the concerns you had during your stay. We commit to continuously improving our guest experience and look forward to having you back with us.Best Regards

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was great! So much convenience and was peaceful and quiet
Séjour de 1 nuit en avril 2024
Réponse de Samantha - Negril Palms Sales le 23 avr. 2024
Hello Jennifer,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Was a lovely property. Appreciated the cleanliness and the peaceful atmosphere
Séjour de 4 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 23 avr. 2024
Hello Jennifer,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

Kimberly V

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always enjoy my stay. Great location and value. Staff are friendly, helpful.
Séjour de 3 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 23 avr. 2024
Hello Kimberly V,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

Paul C

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
This is not our first time at The Palms. Pros: For the most part the staff was delightful. A shout out to Lisa our Lifeguard, always ready and available to help. Housekeeping gets a big shout out as well, Annette was always prompt and thorough. Food was good, however the menu is limited. Refrigerators are now standard equipment in the rooms. Cons: The manager doesn't appear to take much of an interest in what's going on on a daily basis. No hot water 3 days, no water 1 day as I was told the water tanks were not refilled on the property. Hauling your luggage to and from the rooms isn't a priority either.
Séjour de 9 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 23 avr. 2024
Hello Paul,Thank you for your feedback and for sharing your concerns you had during your stay. We commit to continuously improving our guest experience and thank you for the concerns you have noted. We look forward to having you back with us.Best Regards

2/10 Horrible

Shanque

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
My first time staying at this hotel was Amazing. The second time I booked this hotel, they canceled my booking because they were getting more money for the same room. The 3rd time I booked I got a message from the manager assuring me that my stay would be just as amazing as the first time. My Stay Was horrible! I only stayed at this hotel for five days because I was in town for a funeral. The first night I checked in late they were aware of my check time. The room I was assigned had big red ants, It was very old-fashioned not up-to-date like the first time I stayed there. The furniture were old and dusty, the walls were stripping. They had no hot water. I had to take a shower in cold water. There was no one there to give you service If you were checking in late, such as towels pillows to accommodate your stay. Only a Guy at the gate and he has no access to anything. The 2nd day I felt like they got pissed off because I asked for hot water. They turned the water heater all the way up which burnt my fingers it was Extremely HOT. The 3rd day The hotel didn’t have water at all. I had to go to the funeral without a shower, was unable to brush my teeth, wash my face or do anything that involves water. The room that I was in got flooded twice because of the Type of shower head (which needs to be replaced) and how forced the shower was. Overall, it was a horrible stay. Some rooms are up-to-date and some rooms are not. I change room once. Not pleased.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Tracie

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Samantha - Negril Palms Sales le 11 avr. 2024
Hello Tracie,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Quiet Place, love that my room was very secluded
Séjour de 2 nuits en avril 2024
Réponse de Samantha - Negril Palms Sales le 9 avr. 2024
Hi Paul,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

Kenneth

Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
What I like is the property is clean and quite,dtaff respond quickly which is great. What I din't like was a staff member told my guest to get off the chair cushion with his wet shorts, because the cushions for the chair belongs to the ladies. I spent a lot of money for my comfort.
Séjour de 5 nuits en mars 2024
Réponse de Samantha - Negril Palms Sales le 9 avr. 2024
Hi Kenneth,Thank you for providing us with your feedback. We commit to continuously improving our guest experience to better serve you. It was a pleasure hosting you and we look forward to hosting you again. Best Regards,

8/10 Bien

natalia

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Negril Palms is a nice property. The rooms are well appointed and clean. The staff was friendly and efficient. I enjoyed my stay.
Séjour de 3 nuits en janvier 2024
Réponse de Samantha - Negril Palms Sales le 10 avr. 2024
Hello Natalia,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 Excellent

Ranelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spent my birthday there 4/2/24 the experience was breathtaking. Definitely an off the beaten path type of vibe if you choose not to do a resort and want something chill and calming. The staff was very friendly and welcoming.
Séjour de 1 nuit en avril 2024
Réponse de Samantha - Negril Palms Sales le 9 avr. 2024
Hi Ranelle, Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

Clive Lancelot

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked everything
Séjour de 2 nuits en mars 2024
Réponse de Samantha - Negril Palms Sales le 25 mars 2024
Hello Clive, thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

London

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small cute probably right on the beach.
Séjour de 2 nuits en mars 2024
Réponse de Samantha - Negril Palms Sales le 25 mars 2024
Hello London, Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. It was a pleasure having you and looking forward to having you back with us soon. Best regards

10/10 Excellent

Judy Ann, Champlin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my first time to Negril, and we really loved the whole seven mile beach. We had Family staying at other resorts so we did not spend much time at the Palms,and we ate elsewhere so I cannot comment on the food, but the staff and housekeeper was excellent and it is a very relaxing resort, it was quiet and any loudness always ended by 10pm. Would recommend this resort!!!!!!
Séjour de 7 nuits en mars 2024
Réponse de Samantha - Negril Palms Sales le 25 mars 2024
Hello Judy Ann, Thank you for your feedback and for choosing Negril Palms. We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

6/10 Satisfaisant

DIANE

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Staff was professional and courteous. Rooms were not well equipped. No irons, thin bedsheets and water issues.
Séjour de 6 nuits en mars 2024
Réponse de Samantha - Negril Palms Sales le 19 mars 2024
Hello Diane, thank you for your feedback and for sharing the concerns you had during your stay. We apologize for the inconvenience and commit to continuously improving our guest experience.Best Regards

4/10 Médiocre

Natalie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Samantha - Negril Palms Sales le 25 mars 2024
Hello Natalie,Thank you for taking the time to share your feedback. We commit to continuously improving our guest experience to better serve you. Best Regards

8/10 Bien

Craig

Les points forts : Propreté et personnel et service
Séjour de 8 nuits en février 2024
Réponse de Samantha - Negril Palms Sales le 14 mars 2024
Hello Craig, thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon.Best regards

8/10 Bien

Jacquelyn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The shower hot water was broken for two days that i knew of from Feb 27-28th. That is why i rated the facilities so low. A cold shower is not good. Also, the toilet pipe leaked when flushed. Everything else in the room i was happy with and the food was good too. The lifeguards were excellent, extremely friendly.
Séjour de 4 nuits en février 2024
Réponse de Samantha - Negril Palms Sales le 5 mars 2024
Thank you for your feedback and for sharing your concerns you had during your stay. We commit to continuously improving our guest experience. Thank you for choosing Negril Palms and we look forward to hosting you again.Best

8/10 Bien

Karl

Les points forts : Propreté, personnel et service, équipements
Nice easy access to beach . Food and drinks reasonably priced . Very friendly and accommodating staff.
Séjour de 3 nuits en février 2024
Réponse de Samantha - Negril Palms Sales le 4 mars 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 Excellent

Chanique

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food was good and parking
Séjour de 1 nuit en janvier 2024
Réponse de Samantha - Negril Palms Sales le 16 févr. 2024
Hello Chanique, Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

6/10 Satisfaisant

mohamed

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
The Hotel location was great. They need to improve their services and quality especially when dining its doesn't takes forty minutes to make an omelette or a simple burger and sometimes it took 7 hours to have a room done.
Séjour de 7 nuits en janvier 2024
Réponse de Samantha - Negril Palms Sales le 3 févr. 2024
Hello Mohamed,Thank you for your feedback and for sharing the concerns you had during your stay. We commit to continuously improving our guest experience and thank you for the concerns you have noted. Best Regards

10/10 Excellent

Jamah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place to stay and see negril. Quiet but lots to do close by. Amazing beach. Excellent staff. Great food at the hotel and lots of nearby food and entertainment choices. We'll definitely be back!
Séjour de 7 nuits en janvier 2024
Réponse de Samantha - Negril Palms Sales le 3 févr. 2024
Hi Jamah,Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

Emma

Voyage en couple
Les points forts : Propreté et personnel et service
Perfectly located by the beach. Food is not great. Got the worst room even though we booked a month in advance, shower was not working, room was on the side of the road we could not sleep. They said first come first serve. They changed our room the following day upon our request.
Séjour de 3 nuits en janvier 2024
Réponse de Samantha - Negril Palms Sales le 3 févr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 Excellent

Chad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Samantha - Negril Palms Sales le 3 févr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

4/10 Médiocre

Voyageur vérifié

Voyage en couple
We stayed 3 nights. Our last night/day we had no hot water. When we did have hot water, there was not much water pressure. They do not provide any shampoo. You get a small bar of soap only. No coffee maker in room. Very limited beach chairs. They do not have security so the dealers used the beach chairs and hounded the guests to buy their crap. Anyone could walk up into the resort from the main front entrance or the beach entrance. And the dealers did. They would also use the bathrooms. We did not feel safe here. Would not recommend or return to this property. We did not try the food as the menu was not appealing to us. Staff often hung out in the dining area smoking. Construction was going on, but that didn’t bother us.
Séjour de 3 nuits en janvier 2024

8/10 Bien

Marsha

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Samantha - Negril Palms Sales le 29 janv. 2024
Hello Marsha, Thank you for choosing us for your stay. We’re really grateful and appreciate you taking the time to share your rating with us. Thanks again and hope to see you again.Rest Regards

10/10 Excellent

Kadian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Samantha - Negril Palms Sales le 29 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

8/10 Bien

Sara

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
When we arrived to our room , the safe was jammed and would not open. The floors in the room were dirty. We spoke with the office and she arranged for us to upgrade to a deluxe room which is what we have always purchased 2 times prior. The floor in the new room was better but was dirty under the bed , which we could live with until the next day. There are ants in the bathroom but since their windows are open and have only shutters for privacy, we expected to see some sort of critter . We can live with that ! The office staff are very attentive to our needs and respond immediately with our requests. We were told they did not have hot water since the prior day BUT were working on it. It was fixed by that evening. There was a guest there that thought everyone wanted to listen to their music and it played all day and night until someone asked them to shut it off around 9:30pm. We asked the next day for the office to ask them to keep it down all the time as it was rude and their music taste was obnoxious to us and they complied. There is a gate that is manned but they still allow some locals to use the beach chairs which is a bit annoying as there are only so many to go around. They do have a lot. They come super early and take the best seats. They didn’t appear to spend any money at the bar or restaurant. The property is gated for a reason and that is to keep out non- quests ! Overall , we love this place and have come to know the bartender, Legend and other staff
Séjour de 7 nuits en janvier 2024
Réponse de Samantha - Negril Palms Sales le 29 janv. 2024
Hello Sara, Thank you for your feedback and for sharing the concerns you had during your stay. We commit to continuously improving our guest experience and thank you for the concerns you have noted.Best Regard

6/10 Satisfaisant

Mike

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
staff was good, but two years in a row the hot water didn't work, most of the time.
Séjour de 7 nuits en janvier 2024
Réponse de Samantha - Negril Palms Sales le 19 janv. 2024
Thank you for your feedback and for sharing your concerns you had during your stay. We commit to continuously improving our guest experience and thank you for the concerns you have noted. Best Regards

10/10 Excellent

Arthur, Brooklyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Beautiful environment quiet place, I love it.
Séjour de 3 nuits en décembre 2023
Réponse de Samantha - Negril Palms Sales le 17 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay. Hope to have you back with us soon. Best regards

10/10 Excellent

Roderick

Séjour de 1 nuit en décembre 2023
Réponse de Samantha - Negril Palms Sales le 8 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice relaxing resort. Good vibes!
Séjour de 2 nuits en décembre 2023
Réponse de Samantha - Negril Palms Sales le 29 déc. 2023
Hello Paul, thank you so much for your rating. We greatly appreciate your feedback and are thrilled that you had an amazing experience. We look forward to having you back with us.

2/10 Horrible

Tracey

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgraceful
Filthy dirty dingy property water didnt work in the sink broken toilet broken shelf in the wardrobe tiny pool and was even asked to pay for sun lounger which i may add were not fit for use i told them no way hence i checked out after 2 nights made me feel dirty
Séjour de 4 nuits en décembre 2023