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Avis sur Ocean West Boutique Hotel

3.5 out of 5
Ocean West Boutique Hotel
West Bay Street, Nassau, New Providence

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 360 avis sur 529." "
Note des voyageurs de 8 (Bien), d’après 117 avis sur 529." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 529." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 529." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 529." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Marie-Claude

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superbe endroit avec un accueil des plus sympathiques! Nous avons adoré!
Séjour de 1 nuit en avril 2024
Réponse de K.Minnis le 10 avr. 2024
Hi Marie, We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work.

10/10 Excellent

isabela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un hôtel magnifique, propre et tenu par des gens avenants. On ne peux imaginer plus chouette à Nassau!
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 10 mars 2024
Thank you for sharing your thoughts, Isabela. We strive to provide value through our services and amenities. We'll take your feedback into account as we continuously work to enhance our guest experience.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en mars 2020
Réponse de Kali M le 24 mars 2020
Thank you for staying with us. Please do revisit!

10/10 Excellent

Alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Kali M le 11 mars 2020
Hi Alexandre, thank you for your review!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place in central location in George Town with a breathtaking view. The staff takes care of its clients
Séjour de 1 nuit en août 2019
Réponse de Kali M le 3 sept. 2019
Dear guest, thank you for your review but we are not located in George Town. We are located West Bay Nassau. But it is great to know that you enjoyed your accommodations whilst in The Bahamas. Take care!

8/10 Bien

Marc-François, Aix en Provence, fr

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
D'un style colonial, c'est un refuge coquet posé sur une colline loin de la circulation intense de la route principale, du tumulte du centre ville (mais qui reste accessible par des bus atypique) ; pour les nuitées, il reste préférable de choisir une chambre à l'étage plutôt qu'en rez de jardin afin d'éviter les bruits du staff qui prend son service et prépare le petit déjeuner. Dans les Bahamas, l'isolation phonique en général n'a pas été très étudiée et donc les bruits des autres chambres traversent facilement les murs...Malgré cela, cet hôtel est magnifique et reposant en bord de piscine, entouré d'un jardin très soigné, après une journée écrasante de chaleur ; sa décoration vous envoute et le personnel reste aux petits soins des invités. Le PLUS de l'hôtel? un service de transport qui vient vous chercher à la sortie de l'avion et vous ramène pour l'embarquement, le tout pour une somme très abordable.
Séjour de 4 nuits en avril 2019
Réponse de Kali M le 8 mai 2019
Hi Marc, Thank you for such an awesome review! It is great to know that you enjoyed your stay here with us and would love to have you again in the near future!

10/10 Excellent

JULIEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Kali le 2 janv. 2019
Thank you for your review!

6/10 Satisfaisant

marie

Les points forts : Infrastructures et conditions de l’hébergement
Petit hotel calme et loin du centre ville et du bruit.
Séjour de 4 nuits en juillet 2017

8/10 Bien

loren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Derek

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful view and pool. Large, spacious room. Attentive and well staffed front desk. Easy to take the bus from outside the hotel property to most areas.
Séjour de 2 nuits en mai 2024
Réponse de K.Minnis le 25 mai 2024
Thank you, Derek, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous property with stunning views!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great little restaurant at the bottom of the hill right near the beach.
Séjour de 1 nuit en mai 2024
Réponse de K.Minnis le 14 mai 2024
Thank you, Jason, for your 5/5 rating. Yes, Sunset Beach Club is an exceptional restaurant conveniently a 3-minute walk from the hotel under the hill. We do hope that you revisit us all again!

10/10 Excellent

Grant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful place to stay with a fantastic view!
Séjour de 3 nuits en avril 2024
Réponse de Kali M le 3 mai 2024
Hi there Grant! It's wonderful to hear that our location served you well during your stay and the view was a big highlight of your visit. Please do revisit!

10/10 Excellent

Leon

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel very close to the airport. It was so clean and the staff were absolutely wonderful! We stayed last minute on a stopover to another island and they were so accommodating and kind.
Séjour de 1 nuit en avril 2024
Réponse de Kali M le 3 mai 2024
Hi Leon, Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement. We do hope that you revisit in the near future!

10/10 Excellent

Daren

Séjour de 1 nuit en avril 2024
Réponse de Kali M le 5 mai 2024
Hi Daren, Thank you for your review!

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful location, great view, close to a great restaurant.
Séjour de 1 nuit en avril 2024
Réponse de K.Minnis le 15 avr. 2024
Hi Linda, We are so happy to hear that you enjoyed your stay with us, and that our property itself was a particular highlight. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.

10/10 Excellent

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous place, fabulous people. Not in the hub of things but perfect for a quiet getaway. We didn’t have a car but still managed to get out and about easily. Brilliant restaurants near by and hotel offers a car service if needed at a great rate. The only downside was the litter by the beach and in the residential areas……such a shame. Hotel property and surrounding area was spotless though. Also, bit of a steep climb to and from hotel so not easy for anyone physically challenged. I would stay here again in a heartbeat. Book a room with balcony if available.
Séjour de 7 nuits en mars 2024
Réponse de Kali M le 14 avr. 2024
Hi there Karen!We sincerely appreciate your patronage and your valuable feedback. We are so please that the property and made staff made such a beautiful impact on your stay with us. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

10/10 Excellent

Rickel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small and intimate.
Séjour de 2 nuits en mars 2024
Réponse de Kali M le 10 avr. 2024
Hi there Rickel, We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible.

10/10 Excellent

Katie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ocean West Boutique was a great place to stay! From the staff, being super polite and helpful to a great location this place has it all. You’re looking for a big resort like Atlantis and or Baha mar. This place is not for you. I’m not sure how great this location is for children as there is not a lot of amentities besides the pool on this property however, If you are looking for a Hideaway, that is a beautiful place to stay that’s quiet and quaint, then this is a place for you. There is a big hill that you need to walk up to get to and from the beach or any other location such as Sunset bar and a couple of other food places/downtown however, if you are not afraid to walk in sightsee you can definitely make this work without using any car or bus transportation. This place was a gem among other hotels and resorts on the island, and we were very blessed and happy to stay. There would definitely stay there again!!!!
Séjour de 4 nuits en mars 2024
Réponse de Kali M le 4 avr. 2024
Hi Katie, We’re thrilled that the service, accommodations, and restaurant were all up to par for you to enjoy! We strive to provide a positive guest experience in every area. We can’t wait to have you back!

8/10 Bien

Rick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent, we will stay there again!
Séjour de 2 nuits en février 2024
Réponse de Kali M le 30 mars 2024
Hi Rick, Thank you for sharing a review of your recent experience. Our team here at Ocean West arecommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

8/10 Bien

VALDA

Les points forts : Infrastructures et conditions de l’hébergement
The first thing that strick me was the Security, as we had to wait for the gate to be opened to access the property. The receptionist, Deshan, was on hand to and escort us to our room. She was very polite and pleasant. The property is clean and well maintained. My my son loved room was bit small, however, there are bigger rooms, though no availability during my stay. The checkout experience was good; wonderful customer service by the receptionist, Shannon, and another staff on hand. I will certainly recommend Ocean West Boutique Hotel and stay again. Lunch at Sunset Bar and Grill, part of Sapodilla, at the entrance of the property, was amazing! That native pasodilla tantalised all of my taste buds! The cucumber mule was refreshing. My son loved the mango chili wings, garlic bread and lemonade. I rate my stay and experience an 8.8/10. Thank You OWBH. Blessings Aplenty, Valda Henry
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 4 avr. 2024
We are pleased to know that you enjoyed your stay with us Valda. We appreciate your feedback and are glad that you chose Ocean West. Yes, Sunset restaurant is the best and most convenient. We will also be sharing this review with the staff you encountered during your visit. Hope to see you again!

8/10 Bien

Claudia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and very clean place
Séjour de 4 nuits en mars 2024
Réponse de Kali M le 27 mars 2024
We are so grateful for your review Claudia. Thanks for sharing your rating with us and the community.

10/10 Excellent

Mary, Santa Fe

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful staff and nice stay. Near a very good restaurant within easy walking distance.
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 18 mars 2024
We’re delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Thank you for sharing your review, Mary!

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 20 mars 2024
Hi Mark, Thank you for your review!

10/10 Excellent

Marcela B

Les points forts : Équipements
Tidy and clean
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 14 mars 2024
Hi Marcela, Thank you for providing feedback on your recent experience at Ocean West. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely wonderful, a beautiful property. Safe and secure. Only small issue was the Bar service when ordering a drink the ice machine was not working and there wasn't any lime available for the drink (bar tender said that they hadn't bought any) but I still got charged the full amount of $12.00 plus (gratuity which is always added in to the charges) for poor service, a bit disappointing.
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 11 mars 2024
Hi Patricia, Thank you for recent review. We take pride inproviding a clean and comfortable space for all of our guests so our team appreciates that you noticed. We regret that we did not deliver our usual standard of service. Our team here at Ocean West is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful. Perfect service. Relaxing. Close the the party if you are interested in one, but far enough away to feel exclusive and quiet.
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 11 mars 2024
Thank you, Heather, for sharing a review of your recent experience. Our team here at Ocean West arecommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

8/10 Bien

james

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location! Great food and beach within easy walking distance. Close to the airport. Will be staying there again
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 11 mars 2024
Thank you for sharing this positive review, James. We appreciate our location here at Ocean West just as muchas you do. We hope you’ll stop by again soon when you’re in Nassau.

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Kali M le 18 mars 2024
Hi Valerie, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were pleasantly surprised when our taxi drove up to the property, so much so that we thought we were at the wrong property. The only downside is there isn't a restaurant on site. A short walk down the driveway and next door were two excellent restaurants, one casual and the other a little more fancy. Excellent food.
Séjour de 1 nuit en mars 2024
Réponse de Kali M le 10 mars 2024
Thank you, Paul, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

10/10 Excellent

SHANNON

Séjour de 2 nuits en mars 2024
Réponse de Kali M le 27 mars 2024
Thank you so much for your 5-star review, Shannon! We will share this with the store team to let them know to keep up the amazing work.

10/10 Excellent

Eric

Les points forts : Équipements
The staff were very friendly and helpful and any request we had they “owned” and made sure we got taken care of. Nice room and bedding.
Séjour de 1 nuit en février 2024
Réponse de Kali M le 11 mars 2024
Hi Eric, Thank you for your great review. At Ocean West we work hard to offer high-quality service toevery guest. We made sure to share this feedback with the staff to give them the recognitionthat they deserve and was delighted to hear your feedback.

10/10 Excellent

Eric

Séjour de 1 nuit en février 2024
Réponse de Kali M le 29 févr. 2024
Hi Eric, We are immensely grateful for your generous feedback and 10/10 rating. It's heartening to know our efforts have resonated so well with you during your visit at Ocean West. Thank you!

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was beautiful. Very unique. Lovely furnishings from a time past. The receptionist was warm and friendly. The shuttle driver was helpful and fun.
Séjour de 1 nuit en février 2024
Réponse de Kali M le 27 févr. 2024
Hi Anne, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Meg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were looking for a hotel close to the airport to stay one night before flying to another location in the Bahamas the next day. The staff, all friendly and very quick to help. The hotel itself has a very traditional Caribbean feel, very very clean and quiet. We had no idea there were other guests until the next morning. Will definitely book again.
Séjour de 1 nuit en février 2024
Réponse de Kali M le 26 févr. 2024
Hi Meg, At Ocean West, we believe that our guests deserve nothing but the best, and we’re committed to delivering just that. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. I will definitely share this review with staff. Thank you for taking the time in reviewing your stay with us and we look forward to your return!

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a jewel of a property! It only has 10 guest rooms, so it’s almost like you’re staying in a private home. A nice change from the chaos of the luxury resorts. The transportation service to local places ( including the Baha Mar) is excellent and charged at a fair price. The staff , including Brenda, was very friendly and helpful. This is my second visit to the Hotel and am so pleased with it that I will come again and again!
Séjour de 6 nuits en février 2024
Réponse de Kali M le 26 févr. 2024
Hi there Andrew!Thank you for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us!

10/10 Excellent

douglas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Kali M le 26 févr. 2024
Hi Douglas, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you!

10/10 Excellent

james

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place close to the ocean. Staff are friendly and helpful.
Séjour de 1 nuit en février 2024
Réponse de Kali M le 23 févr. 2024
Hi James, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff help made your stay pleasant. I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 Excellent

Fiona

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were so thrilled with our hotel and room (Topaz). Super high ceilings, light and bright space. Plenty of character! Loved the balcony overlooking the pool and ocean. The staff couldn't have been more accommodating! Attentive drivers on standby to take us to nearby restaurant, and pick us up when we had eaten. We opted for breakfast in our room - actually al fresco. It's too bad we only stayed one night. We will for sure be back! High Recommend!
Séjour de 1 nuit en février 2024
Réponse de Kali M le 26 févr. 2024
Hi Fiona, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms and property quite welcoming and our staff most accessible. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

10/10 Excellent

teresa

Séjour de 1 nuit en février 2024
Réponse de Kali M le 23 févr. 2024
Hi Teresa, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

teresa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you are looking for a small - 10 room - hotel close to the airport this is it. Built in the Italian style of architecture and originally a single residence it is now a lovely boutique hotel. Don't pass this up
Séjour de 1 nuit en février 2024
Réponse de Kali M le 23 févr. 2024
Hi Teresa, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bien

Stephen

Voyage en couple
Beautiful architecture but lots of stairs
Séjour de 1 nuit en février 2024
Réponse de Kali M le 18 févr. 2024
Hi Stephen, thank you for taking the time to review your stay with us. We are glad that you enjoyed the premises, and yes as it was initially a home, we do have 4 flights of stairs. Reconstruction has been considered for an elevator to better serve our guests in the future. But we do hope that you revisit in the near future. Take care!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kali M le 18 févr. 2024
Hi guest, thank you for perfect rating review. We are extremely pleased to know that you enjoyed your stay with us. We do hope that you revisit us in the near future!

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is an incredibly beautiful hotel, pool, and piece of property on a hill overlooking the ocean and the lake on the other side. Excellent for the price.
Séjour de 1 nuit en janvier 2024
Réponse de Kali M le 15 févr. 2024
Hi Thomas, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

4/10 Médiocre

Gwynne

Séjour de 1 nuit en février 2024
Réponse de Kali M le 27 mars 2024
Hi Gwynne, We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 Satisfaisant

Dwight

Séjour de 1 nuit en janvier 2024
Réponse de K.Minnis le 29 janv. 2024
Hi Dwight, thank you for sharing your review!

10/10 Excellent

Renee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property and well maintained.
Séjour de 1 nuit en janvier 2024
Réponse de K.Minnis le 28 janv. 2024
Hi Renee, thank you for the amazing review. We are glad to hear that you enjoyed the property itself.

10/10 Excellent

Robert Roland

Séjour de 4 nuits en janvier 2024
Réponse de Kali M le 22 mars 2024
Thank you, Robert Roland. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Bien

Dino

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de K.Minnis le 17 janv. 2024
Hi Dino, thank you for your review!

8/10 Bien

Fredrick

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff at the desk.
Séjour de 7 nuits en janvier 2024
Réponse de K.Minnis le 14 janv. 2024
Hi Fredrick, Thank you for sharing a review of your recent experience. Our team here at Ocean West iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.