Avis
9,4
Exceptionnel
9,8/10
Propreté
9,4/10
Personnel et service
9,6/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
18 déc. 2023
Séjour de 1 nuit en décembre 2023
Réponse de Roberto Protezione - General Manager le 2 janv. 2024
Dear Mr. Vasseur Mouzard,Thanks for your stay in Castelfalfi and for giving us this precious score.We look forward to having you back.Best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
laurent
18 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
laurent
Séjour de 1 nuit en avril 2023
Réponse de Castelfalfi Team le 20 avr. 2023
Dear Laurent,Thank you for staying at Toscana Resort Castelfalfi and for taking the time to share your impression on the Expedia community.We are pleased that you have appreciated the beauty of Castelfalfi, located in the heart of Tuscany and characterized by breathtaking landscapes.We hope to have you back with us soon.Best regards,Roberto ProtezioneGeneral Manager
2/10 Horrible
Claire
21 août 2022
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Très mauvaise expérience
Claire
Séjour de 1 nuit en août 2022
10/10 Excellent
Voyageur vérifié
11 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en septembre 2021
10/10 Excellent
STEPHANIE
11 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel
STEPHANIE
Séjour de 3 nuits en juillet 2021
10/10 Excellent
Julien
21 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Julien
Séjour de 5 nuits en septembre 2020
8/10 Bien
Marco
Voyage en famille
24 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marco
Séjour de 6 nuits en août 2020
6/10 Satisfaisant
DECANTER
Voyage en famille
11 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastique !
DECANTER
Séjour de 3 nuits en août 2020
10/10 Excellent
Jean-Luc
25 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
REPOS ET CONFORT +++
Jean-Luc
Séjour de 5 nuits en août 2019
10/10 Excellent
Voyageur vérifié
Voyage en famille
11 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en août 2019
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants
2 juin 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 4 nuits en mai 2019
10/10 Excellent
Alain
28 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En pleine Toscane
Alain
Séjour de 5 nuits en mars 2018
Réponse de General Manager le 2 avr. 2018
Dear Alain,
thank you very much for sharing your experience with us. We take very seriuos the comments from our guest and, after a deep evaluation about the breakfast opening time, we inform you we will anticipate, starting Tomorrow, our breakfast opening time at 07:00. React and making correction to our service to meet all the guest needs, it is our first priority.
We truly hope to see you soon again in Castelfalfi!
Warm regards
Isidoro Di Franco
General Manager
10/10 Excellent
Elicela
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elicela
Séjour de 2 nuits en mai 2024
10/10 Excellent
Abdullah, St Johns
Voyage en couple
5 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Abdullah
Séjour de 1 nuit en mai 2024
Réponse de Roberto Protezione - General Manager le 7 mai 2024
Dear Abdullah,We thank you for being with us in Castelfalfi. We are very happy and proud to read this comment, we share it with the whole team who will be happy to know that they contributed to this excellent stay.We hope to have you back with us soon for another memorable experience.Best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Rebeca
30 déc. 2023
Rebeca
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Sulaiman, mishref
23 déc. 2023
Sulaiman
Séjour de 1 nuit en décembre 2023
Réponse de Roberto Protezione - General Manager le 2 janv. 2024
Dear Sulaiman,Thanks for your stay in Castelfalfi and for sharing this wonderful score.We hope to have you back in Castelfalfi soon.Best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Tandis
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tandis
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Alejandra
Voyage en couple
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alejandra
Séjour de 2 nuits en octobre 2023
Réponse de General manager le 31 oct. 2023
Dear Alejandra,Allow me to thank you for finding the time to write this lovely comment about your fabulous experience at Castelfalfi.The happiness of our guests is a source of strong pride for us which increasingly pushes us to guarantee the highest quality of our services and experiences. The beauty of Castelfalfi, as well as the passion and commitment of our teams, is accentuated by the splendid views you mentioned, which give peace to the soul and fill the eyes.We would be delighted to welcome you again soon in Castelfalfi.With very best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Jordan
Voyage en couple
9 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jordan
Séjour de 3 nuits en octobre 2023
Réponse de Roberto Protezione - General Manager le 18 oct. 2023
Dear Jordan,Thank you for staying in Castelfalfi and for sharing this wonderful feedback.It is a great pleasure for us to read that you had an excellent experience and we are very pleased with your praise.We look forward to welcoming you back to Castelfalfi soon.Best regards,Roberto ProtezioneGeneral manager
10/10 Excellent
Rasa
Voyage en groupe
1 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rasa
Séjour de 3 nuits en septembre 2023
Réponse de Roberto Protezione - General Manager le 2 oct. 2023
Dear Rasa,Thank you for staying in Castelfalfi and for leaving us this beautiful score.We hope to have you back soon in Castelfalfi.Best regards,Roberto ProtezioneGeneral Manager
8/10 Bien
Kyla
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kyla
Séjour de 3 nuits en septembre 2023
Réponse de Roberto Protezione - General Manager le 27 sept. 2023
Dear Kyla,We would like to thank you very much for choosing to stay at Castelfalfi. We are happy that you have reported positive impressions of your recent stay with us. We look forward to welcoming you back to our hotel in the near future.With best wishes,Roberto ProtezioneGeneral Manager
10/10 Excellent
Jones
1 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Et fantastisk hotell!
Jones
Séjour de 3 nuits en août 2023
Réponse de Roberto Protezione - General Manager le 4 sept. 2023
Dear Jones,Thank you for choosing Castelfalfi and for sharing your impressions.It is a great pleasure for us to read that you had a pleasant experience. We would be delighted to welcome you again soon at Castelfalfi.With very best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Damian, Chicago
Voyage en famille avec de jeunes enfants
30 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Damian
Séjour de 1 nuit en août 2023
Réponse de Roberto Protezione - General Manager le 31 août 2023
Dear Damian,Thank you for taking the time to write this wonderful feedback about your fabulous experience in Castelfalfi.I will extend your kudos to the entire team, who will be delighted to hear that you have helped create such delightful impressions.We look forward to welcoming you to our hotel in the near future.With very best regards, Roberto Protezione General Manager
10/10 Excellent
Jeffrey
Voyage en couple
18 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 2 nuits en août 2023
Réponse de Roberto Protezione - General Manager le 22 août 2023
Dear Jeffrey,Allow me to thank you for finding the time to write this lovely comment about your experience at Castelfalfi. We look forward to welcoming you back to our home to make your next stay even more memorable.With very best regards,Roberto ProtezioneGeneral Manager
8/10 Bien
mark
Voyage en famille
12 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mark
Séjour de 5 nuits en août 2023
Réponse de Castelfalfi le 14 août 2023
Dear Mark, Allow me to thank you for finding the time to write this lovely comment about your stay at Castelfalfi. I will extend your compliments to the entire staff, who will be happy to hear that they contributed in creating delightful impressions. We are all looking forward to the pleasure of welcoming you again soon to make your next holiday even more memorable. Best wishes, Roberto Protezione General Manager
10/10 Excellent
Penelope
8 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Penelope
Séjour de 4 nuits en juillet 2023
Réponse de Roberto Protezione - General Manager le 22 août 2023
Dear Penelope,Thank you for your stay in Castelfalfi and for giving us this fabulous score.We would be delighted to welcome you again soon in Castelfalfi.Best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Christina
Voyage en groupe
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christina
Séjour de 4 nuits en juillet 2023
Réponse de Roberto Protezione - General Manager le 7 août 2023
Dear Christina,Allow me to thank you for finding the time to write this lovely comment about your fabulous experience at the Toscana Resort Castelfalfi. I am very pleased about your praise for service and quality. I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Castelfalfi.With very best regards,Roberto ProtezioneGeneral Manager
6/10 Satisfaisant
Özge
31 juil. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Özge
Séjour de 1 nuit en juillet 2023
Réponse de Roberto Protezione - General Manager le 31 août 2023
Dear Özge,Thank you for choosing Castelfalfi for your stay in Tuscany.We are sorry to see that you did not rate your experience with us as excellent.We look forward to welcoming you back to Castelfalfi soon to make your next stay memorable. Best regards, Roberto Protezione General Manager
10/10 Excellent
Antonia
Voyage en couple
5 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Antonia
Séjour de 2 nuits en juin 2023
Réponse de Roberto Protezione - General Manager le 10 juil. 2023
Dear Antonia,Thank you for sharing this lovely comment about your fabulous experience at the Toscana Resort Castelfalfi. We are delighted to read that you enjoyed so many aspects, I will extend your compliments to the entire team, who will be happy to hear that they contributed in creating such delightful impressions. We look forward to welcoming you again in Castelfalfi to make your next stay even more memorable.Best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Stephanie
26 juin 2023
Stephanie
Séjour de 2 nuits en juin 2023
8/10 Bien
Gurmukh
Voyage en famille
15 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gurmukh
Séjour de 3 nuits en juin 2023
Réponse de Roberto Protezione - General Manager le 21 juin 2023
Dear Gurmukh,We would like to thank you very much for choosing to stay at Castelfalfi. We are happy that you enjoyed your experience here.Our hotel, immersed in the Tuscan hills, offers privacy and relaxation to our guests but at the same time offers numerous experiences for those who do not prefer silence, as well as live music in the Ecrù Bar some evenings.We look forward to welcoming you back to our hotel in the near future.With best wishes,Roberto ProtezioneGeneral Manager
10/10 Excellent
Mariela
Voyage en famille
6 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mariela
Séjour de 2 nuits en mai 2023
Réponse de Roberto Protezione - General Manager le 11 juin 2023
Dear Mariela,We would like to thank you very much for choosing to stay at Castelfalfi and for sharing your feedback on the Expedia community.We are truly delighted and proud you took away such positive impressions of your recent stay with us. We look forward to welcoming you back to our hotel in the near future.With best wishes,Roberto ProtezioneGeneral Manager
10/10 Excellent
Jose A
6 juin 2023
Jose A
Séjour de 2 nuits en mai 2023
Réponse de Roberto Protezione - General Manager le 11 juin 2023
Dear Jose,Thank you for your staying at Castelfalfi and for sharing this fantastic rating.I hope we will have the pleasure of welcoming you again soon.Best regards,Roberto ProtezioneGeneral Manager
8/10 Bien
Michael
1 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Empfehlenswertes Hotel in Top Lage mit super Pool
Michael
Séjour de 4 nuits en mai 2023
Réponse de Roberto Protezione - General Manager le 5 juin 2023
Dear Michael,Thank you for your visit to Castelfalfi and your time in sharing your impressions on this community.It is a great pleasure for us to read that our intervention has improved your experience and we are very happy with your praise for the service and quality.We would be delighted to welcome you again soon in Castelfalfi.With very best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Sonam
Voyage en groupe
24 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sonam
Réponse de Roberto Protezione - General Manager le 29 mai 2023
Dear Sonam,Thank you for your visit to the Toscana Resort Castelfalfi and for sharing your impressions on the Expedia community.It is a great pleasure for us to read that you enjoyed our wonderful views, the renewed design of the hotel and our different restaurants. We are also very pleased about your praise for service and quality.We would be delighted to welcome you again soon in Castelfalfi.With very best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Zacharey
Voyage en couple
19 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zacharey
Séjour de 2 nuits en mai 2023
Réponse de Roberto Protezione - General Manager le 23 mai 2023
Dear Mr. Clapham, We would like to thank you very much for choosing to stay at Castelfalfi and for sharing your impressions on the Expedia community.It is a great pleasure for us to read that you had this beautiful experience. The entire team is most grateful for your compliments and we are all looking forward to the pleasure of welcoming you again soon in Castelfalfi to make your next stay even more memorable!With best wishes,Roberto ProtezioneGeneral Manager
10/10 Excellent
Monica marisela orozco
21 avr. 2023
Monica marisela orozco
Séjour de 1 nuit en avril 2023
10/10 Excellent
Stewart
Voyage en couple
16 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stewart
Séjour de 3 nuits en avril 2023
Réponse de Castelfalfi Team le 20 avr. 2023
Dear Stewart,We would like to thank you for choosing Toscana Resort Castelfalfi and for sharing your experience.We are very pleased that you appreciated the quality of our facilities, with a renewed style, and our services.We look forward to welcoming you back soon.Best regards,Roberto ProtezioneGeneral Manager
10/10 Excellent
Sofia
31 oct. 2022
Sofia
Séjour de 1 nuit en octobre 2022
10/10 Excellent
Dominic
31 oct. 2022
Dominic
Séjour de 5 nuits en octobre 2022
10/10 Excellent
Charles
Voyage en famille, Voyage en groupe, Voyage d’affaires
30 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible Property and Experience
Charles
Séjour de 4 nuits en octobre 2022
Réponse de Isidoro Di Franco General Manager le 2 nov. 2022
Dear Charles,Firstly, thank you for having decided to stay at Castelfalfi, and secondly thank you so much for having taken the time to share this positive and detailed review.We are really glad that you enjoyed the comfort of our finely furnished suites, the beauty of the panorama, and the variety of our activities and services. In Castelfalfi we believe that the family is the most fundamental value in our lives, therefore we try to enhance this kind of trip in the Estate through activities for the whole family and special care for the little ones. Dear Charles, we look forward to welcoming you again in the future.Best regards,Isidoro Di FrancoGeneral Manager
10/10 Excellent
Julie
Voyage en famille
24 oct. 2022
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful place very peaceful
Julie
Séjour de 1 nuit en octobre 2022
Réponse de Isidoro Di Franco General Manager le 31 oct. 2022
Dear Julie,Thank you so much for having chosen to stay at Toscana Resort Castelfalfi and for having shared this positive feedback.We are more than glad to learn that you enjoyed the beauty and the peace of Castelfalfi.We look forward to welcoming you again soon to Tuscany.Best regards,Isidoro Di FrancoGeneral Manager
8/10 Bien
Emmanuel
Voyage en couple
18 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emmanuel
Séjour de 3 nuits en octobre 2022
Réponse de Isidoro Di Franco General Manager le 28 oct. 2022
Dear Emmanuel,Thank you so much for having stayed at Castelfalfi and for having shared this nice feedback. We are extremely happy that the concept of Castelfalfi amazed you. We look forward to welcoming and amazing you again in the future.Best regards,Isidoro Di FrancoGeneral Manager
10/10 Excellent
Martha
Voyage en couple
17 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martha
Séjour de 4 nuits en octobre 2022
Réponse de Isidoro Di Franco General Manager le 31 oct. 2022
Dear Martha,Thank you very much for having stayed at Castelfalfi and for having shared this positive review.We are more than glad to learn that the whole experience of Castelfalfi made yours an excellent trip in Tuscany.We look forward to welcoming you again to Castelfalfi for your next travel.Best regards,Isidoro Di FrancoGeneral Manager
10/10 Excellent
Nita, Ashburn
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
17 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nita
Séjour de 2 nuits en octobre 2022
Réponse de Isidoro Di Franco General Manager le 31 oct. 2022
Dear Nita,Thank you very much for having chosen Castelfalfi as a destination and for having taken the time to share this so positive review.We are so happy to learn that not only the amazing panorama of Castelfalfi, but also our services, activities and, especially, our fantastic Team made you feel the magic of Tuscany.We wait you for your next experience with us.Warmest regards,Isidoro Di FrancoGeneral Manager
10/10 Excellent
linda
Voyage en famille
24 sept. 2022
Les points forts : Propreté et personnel et service
linda
Séjour de 3 nuits en septembre 2022
Réponse de Isidoro Di Franco General Manager le 2 nov. 2022
Dear Linda,Thank you so much for having stayed at Castelfalfi and for having shared this positive feedback. We are so glad that you enjoyed the experience with us in this breathtaking Estate.We look forward to welcoming you again in the future.Our warmest regards from Tuscany,Isidoro Di FrancoGeneral Manager
10/10 Excellent
Felipe
5 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay!
Felipe
Séjour de 3 nuits en août 2022
Réponse de Isidoro Di Franco General Manager le 7 sept. 2022
Dear Felipe,Thanks a lot for having chosen Castelfalfi as a destination and for having shared this positive review. We are more than glad to learn that the Castelfalfi experience totally met your expectations and we look forward to welcoming you again soon to show you our improvements.Kindest regards,Isidoro Di FrancoGeneral Manager
10/10 Excellent
Alejandro
30 août 2022
Alejandro
Séjour de 3 nuits en août 2022
10/10 Excellent
Andrea
17 août 2022
Andrea
Séjour de 3 nuits en août 2022
10/10 Excellent
Dana
13 août 2022
Dana
Séjour de 3 nuits en août 2022