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Appart’hĂŽtel·HĂŽte professionnel

The Residences at Icon Brickell

Hébergement 5.0 étoiles
Appart'hÎtel de luxe avec 3 piscines extérieures et discothÚque

Galerie photos de l’hĂ©bergement The Residences at Icon Brickell

3 piscines extérieures
Vue depuis l’hĂ©bergement
Bar lounge
Vue depuis l’hĂ©bergement
Vue depuis l’hĂ©bergement

Avis voyageurs

7,4 sur 10
Bien

Appart’hîtel

4 personnes

Équipements populaires

  • SĂšche-linge
  • Bain Ă  remous
  • Lave-linge
  • Cuisine
  • Piscine
  • Espace extĂ©rieur

À propos de cet hĂ©bergement

The Residences at Icon Brickell

Appart'hÎtel de luxe avec 3 piscines extérieures et discothÚque
Cet appart'hĂŽtel contient 3 piscines extĂ©rieures, un restaurant et une discothĂšque. L'accĂšs Wi-Fi dans les parties communes est fourni gratuitement. À cela s'ajoutent un centre de remise en forme, un sauna et une terrasse sur le toit, disponibles sur place. Chaque appart'hĂŽtel offre une baignoire Ă  jets et met Ă  votre disposition l'accĂšs Wi-Fi Ă  Internet gratuit et une cuisine. Votre confort ne sera pas laissĂ© au hasard grĂące Ă  un lit avec surmatelas et des draps en coton Ă©gyptien et vous affectionnerez aussi les petits plus pleins de charme comme un lave-linge/sĂšche-linge et un canapĂ©-lit. Le service d'entretien est effectuĂ© une fois par semaine.
The Residences at Icon Brickell possÚde 14 chambres comprenant des lave-linge/sÚche-linge et une cafetiÚre ou une bouilloire. Les chambres donnent sur un balcon aménagé. Les chambres incluent un canapé-lit double et un coin salon séparé. Les lits sont dotés de matelas avec surmatelas et sont préparés avec des draps en coton égyptien, une couette en duvet d'oie et de la literie de qualité supérieure. Une gamme d'oreillers au choix est à votre disposition. Une télévision à écran plat 32 pouces propose des chaßnes thématiques par satellite. Dans cet appart'hÎtel 5 étoiles, les chambres possÚdent une cuisine avec un réfrigérateur, une plaque de cuisson, un micro-ondes et un coin salle à manger séparé. Les salles de bains ont un ensemble douche/baignoire, une baignoire à jets, des peignoirs, des articles de toilette gratuits et un sÚche-cheveux.

Vous pouvez accéder à Internet gratuitement par le biais d'une connexion Wi-Fi et cùblée. Les services d'affaires incluent des bureaux et vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). Un service de ménage est proposé une fois par semaine et une literie hypoallergénique est disponible sur demande.

Un bain à remous et 3 piscines extérieures se trouvent sur place. Les infrastructures de loisir comprennent également un centre de remise en forme et un sauna.

Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.

Ajoutez des dates pour connaĂźtre les prix

Services et Ă©quipements

Piscine/spa

  • 10 salles de soins
  • 3 piscines extĂ©rieures
  • Bain Ă  remous
  • Enveloppements corporels
  • Gommages corporels
  • Hammam
  • Manucures/pĂ©dicures
  • Massage
  • Sauna
  • Soins d’aromathĂ©rapie
  • Soins d’hydrothĂ©rapie
  • Soins du visage

Internet

  • Disponibles dans l’appartement : Wi-Fi gratuit et accĂšs Ă  Internet par cĂąble
  • Disponibles dans certaines parties communes : Wi-Fi gratuit et accĂšs Ă  Internet par cĂąble

Parking et transports

  • Parking avec voiturier sur place (18 USD par nuit)

Restaurants sur place

  • Eos

Cuisine

  • Batterie de cuisine, vaisselle, ustensiles
  • CafetiĂšre ou bouilloire
  • Four Ă  micro-ondes
  • Lave-vaisselle
  • Plaque de cuisson
  • RĂ©frigĂ©rateur

Restauration

  • Un restaurant

Chambres

  • CanapĂ©-lit double
  • Couette en duvet d’oie
  • Des draps en coton Ă©gyptien
  • Gamme d’oreillers au choix
  • Literie hypoallergĂ©nique
  • Matelas avec surmatelas

Salle de bain

  • Articles de toilette gratuits
  • Baignoire Ă  jets
  • Ensemble douche et baignoire
  • Peignoirs
  • Salle de bain privĂ©e
  • SĂšche-cheveux

Espaces de vie

  • CheminĂ©e dans le hall
  • Coin salon sĂ©parĂ©
  • Salle Ă  manger sĂ©parĂ©e
  • Salle de sĂ©jour

Divertissements

  • BoĂźte de nuit
  • TĂ©lĂ©vision Ă  Ă©cran plat de 32 pouces avec chaĂźnes thĂ©matiques par satellite

Espaces extérieurs

  • Aire de pique-nique
  • Balcon amĂ©nagĂ©
  • Jardin
  • Terrasse sur le toit

Buanderie

  • Blanchisserie
  • Lave-linge/sĂšche-linge
  • Service de nettoyage Ă  sec/blanchisserie

Espaces de travail

  • Bureau
  • Centre d’affaires ouvert 24 h/24

Climatisation et chauffage

  • Climatisation

Animaux de compagnie

  • Animaux de compagnie non admis

Accessibilité

  • Ascenseur

Services et Ă©quipements

  • Appels locaux gratuits
  • Distributeur automatique
  • Fer et planche Ă  repasser
  • Personnel polyglotte
  • Salon de coiffure
  • Service de mĂ©nage (une fois par semaine)

Points forts de l’endroit

  • Dans le centre-ville

Activités

  • Centre de remise en forme
  • Salle d’arcade/de jeux vidĂ©o
  • Sentiers de randonnĂ©e Ă  pied ou Ă  vĂ©lo
  • Table de billard

Dispositifs de sécurité

  • Aucun dĂ©tecteur de monoxyde de carbone signalĂ© (l’hĂŽte n’a pas indiquĂ© si l’hĂ©bergement Ă©tait Ă©quipĂ© d’un dĂ©tecteur de monoxyde de carbone ; pensez Ă  apporter un dĂ©tecteur portable)
  • Aucun dĂ©tecteur de fumĂ©e signalĂ© (l’hĂŽte n’a pas indiquĂ© si l’hĂ©bergement Ă©tait Ă©quipĂ© d’un dĂ©tecteur de fumĂ©e)

Informations générales

  • 14 unitĂ©s d’hĂ©bergement
  • Jardin
  • SystĂšme d’insonorisation

HĂ©bergements similaires

Terrasse sur le toit

EAST Miami

  • Piscine
  • Bain Ă  remous
  • Animaux de compagnie acceptĂ©s
  • Wi-Fi gratuit
9.2 sur 10, Merveilleux, 3 222 avis
Le nouveau prix est de 307 €
taxes et frais compris
21 juil. - 22 juil.
EAST Miami

Conditions

Arrivée

Arrivée : 16 h 00
Service d'arrivée express

DĂ©part

Départ avant 10 h 00
Service de départ express

Animaux domestiques

Animaux de compagnie non admis.

Enfants et lits supplémentaires

Les enfants sont admis

Moyens de paiement

Informations importantes

Frais

Vous devrez payer les frais suivants Ă  l’hĂ©bergement. Ces frais peuvent comprendre les taxes applicables :

  • Frais de nettoyage : 45 USD par hĂ©bergement et par sĂ©jour

Nous avons indiqué tous les frais dont l'hébergement nous a fait part.

Options en supplément

  • Service de voiturier : 18 USD par nuit
  • Un service de mĂ©nage peut vous ĂȘtre fourni moyennant un supplĂ©ment

La liste ci-dessus peut ne pas ĂȘtre exhaustive. Les frais et acomptes peuvent ĂȘtre mentionnĂ©s hors taxe et sont soumis Ă  modification.

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte professionnel et fourni dans le cadre d’une activitĂ© commerciale, industrielle ou libĂ©rale, au sens de l’article 155 du Code gĂ©nĂ©ral des impĂŽts
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Cet hébergement accepte les cartes de crédit.
L'hÎte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hÎte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée

Hébergement aussi connu sous le nom de :

The Residences at Icon Brickell Miami
The Residences at Icon Brickell Aparthotel
The Residences at Icon Brickell Aparthotel Miami

À propos du quartier

Carte
485 Brickell Avenue,, Miami, Florida, 33131

À proximitĂ©

  • Brickell City Centre - 4 min Ă  pied - 0.4 km
  • Bayfront Park - 6 min Ă  pied - 0.6 km
  • Bayside Marketplace (centre commercial) - 15 min Ă  pied - 1.3 km
  • Kaseya Center - 2 min en voiture - 1.7 km
  • Port of Miami - 3 min en voiture - 2.4 km

Comment se déplacer

  • ArrĂȘt de tram Fifth Street Metromover - 3 min Ă  pied
  • Gare de Hialeah Market - 11 min en voiture
  • Miami, Floride (MPB-Base publique pour hydravions) - 13 min en voiture

Restaurants

  • â€ȘW Miami - ‬1 min Ă  pied
  • â€ȘEpic Lobby - ‬5 min Ă  pied
  • â€ȘBrickell Ave Bridge - ‬2 min Ă  pied
  • â€ȘZuma Miami - ‬4 min Ă  pied
  • â€ȘBetter Days - ‬1 min Ă  pied

Foire aux questions

L'hébergement The Residences at Icon Brickell dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 3 piscines extérieures.

Les animaux domestiques sont-ils admis dans l'hébergement The Residences at Icon Brickell ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s'Ă©lĂšvent les frais de parking Ă  l'hĂ©bergement The Residences at Icon Brickell ?

Un parking avec voiturier est disponible pour un montant de 18 USD par nuit.

Quelle est l'heure d'arrivée à l'hébergement The Residences at Icon Brickell ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement The Residences at Icon Brickell ?

Le départ a lieu à 10 h 00.

OĂč se situe l'hĂ©bergement The Residences at Icon Brickell ?

Dans le quartier de Downtown Miami, cet appart'hĂŽtel chic se trouve Ă  moins de 10 minutes Ă  pied de Miami River, Brickell City Centre et Downtown Miami (quartier commerçant). Bayside Marketplace (centre commercial) et Kaseya Center se trouvent Ă©galement Ă  moins de 2 km de distance. ArrĂȘt de tram Fifth Street Metromover n'est qu'Ă  3 minutes Ă  pied et ArrĂȘt de tram Eighth Street Metromover est Ă  5 minutes.

Avis sur l’hĂ©bergement The Residences at Icon Brickell

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’aprùs 21 avis sur 57.
Note des voyageurs de 8 (Bien), d’aprùs 13 avis sur 57.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 8 avis sur 57.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 10 avis sur 57.
Note des voyageurs de 2 (Horrible), d’aprùs 5 avis sur 57.

7,6/10

Propreté

5,8/10

Personnel et service

7,8/10

Infrastructures et conditions de l’hĂ©bergement

Avis

10/10

6/10

Mon Ă©pouse et moi mĂȘme nous faisions un plaisir de tester cet endroit dĂ©crit comme exceptionnel par beaucoup de personnes mais nous avons dĂ©chantĂ© de suite au checking car hormis le fait que cet residence HoteliĂšre Ă  l'intĂ©rieur du complexe Icon at Brickell (gigantissimes) soit signĂ© Strack, il n'y a absolument aucun interĂȘt Ă  y aller, excessivement bruyant, trĂ©s mal isolĂ©, pas de mĂ©nage, parking inexistant hormis le racket habituel des valets Ă  $40 (je confirme bien Racket car mĂȘme le manager de la rĂ©sidence n'as eu aucun pouvoir sur eux et on nous a imposĂ© un rate Ă  $50 parce que Thanks Giving week ! celle la on ne me l'avait jamais faite!) et encore si vous ne bouger pas de la rĂ©sidence sinon c'est la cata assurĂ© car vous Ă©tes facturĂ© Ă  chaque entrĂ©e / Sortie du vĂ©hicule. Manque total de management et surtout zĂ©ro service. Je prĂ©cise que mes remarques sont basĂ©es sur plus de 30 ans de sĂ©jours rĂ©guliers sur Miami et que j'y suis, comme beaucoup de Français maintenant, propriĂ©taire. Une fois visitĂ© la dĂ©co Starck et Ă  part ĂȘtre un Banquier d'affaire pour une banque d'AmĂ©rique du Sud, Brickell ne prĂ©sente absolument aucun intĂ©rĂȘt, vous Ă©tes dans l'hotel considĂ©rĂ© comme un Buck sur pieds, point Barre. A Ă©viter si on ne veut pas repartir avec une idĂ©e de Miami totalement fausse et en dĂ©calage avec la rĂ©alitĂ©.

6/10

2/10

Booking my accomidation via "Hotels.com", I was not expecting the nightmare I would encounter during my trip to Miami. Since I booked in a rush I failed to read previous reviews, which would have had me come with diffrent expectations. The "Icon Brickel" is actuallhy the "Vicory Residences" next to the Vicory Hotel, as it is not marked with the right name, the cab driver dropped me off a few doors down. The Vicory Hotel front desk staff send me to the condiminum sales center, tjey send me to yet another door, and so fourth....coming from New York in February, carrying 2 50lbs suitcases and a larger purse in Florida heat was uncomfortable to say the least. When I finnaly arrived at the buidling there was no keys to my apartment, neither did the door man know which unit I would be staying in. He also said that there was no option to store my bags. .............Once I got into the apartment, it was nice and accaptably clean, some kitchen items were dirty (like the blender) and the wine bottle opener broke the first night. I can out of toilet paper and the only way to replenish was to go to the store and buy my own. There is a washer and dryer in the unit but only one single serving of laundry detergent. Overall the apartment is nice, but I expected to stay at a Hotel and not at a condiminium with ZERO hotel type service.

4/10

The first thing you have to know is that this is NOT a Hotel, its a rental condo, which by the way is very neglected, it needs cleanness and to renew the damaged furniture. There is no TV in the bedroom and the one in the livingroom has very little channels (Not even the news). There is no housekeeping so no one makes your bed or the dishes, neither is a Front Desk (only a security guard who is not trained to do anything). Finally the Vallet charges you per each stop (even if its 10 minutes) from 7 to 16 dollars if its overnight. The Spa is ok, but very busy. I am never coming back.

8/10

The hotel is not a hotel at all. It is condo's that are rented out...very very confusing at first. Lacked having a key for the elevator. The Property Management who rent the unites did not give us a key to the elevator so we had to go down to lobby and ask to go to another floor. The rooms were very nice (beds were not the best, but the rest of the room was nice...included a kitchen living room and washer/dryer that was good. Only stayed 2 nights and loved the spa and pool area. Very nice. Only bad thing was getting what we needed from the property management because the front desk did not have any info or could not help us. Still waiting for a coffee pot that worked!

4/10

Brickell One Is a very nice building: luxurious, well maintained and in a very good location. The problem begins when you enter the room, mostly because you are pretty much on your own, given it's an apartment really what you are renting and not a hotel room, so forget about customer service and the cleanliness and service you expect from a 4 or 5 star hotel. The room was nice and spacious, but unfortunately, not well maintained: the room and bathroom doors were filthy in some areas, the walls have marks and the bathroom didn't feel very clean. I tried using an extra blanket from the closet, but had to forget about it, it was full of human hair and stains in some areas ("EW" as my seven year old would say). The feeling I got is that this apartment belongs to a person that has a few passive income-generating units, who gets a check every month for his rentals, but doesn't really knows what's going on with their maintenance and upkeep. My other BIG problem is that I was NEVER able to connect to the WiFi in the apartment; this was a business trip (3 days) so this was a major inconvenience, and I had to look for a Starbucks nearby to get my work done everyday. Yes, I called the property management company three times, and they promised to get back to me with a solution... I'm still waiting for their phone call, and I left the apartment 2 days ago. My advise to my fellow travelers: spend some more money and rent a REAL hotel room, this experience was a bad one...

10/10

Beautyfull Place , Location Perfect for everyting to do. For Sightseeing , for Tennis Play , for Running for walking .

4/10

When you think about the Icon, you think of of a five star hotel, no questions asked. I was not aware that I was not stayong at a hotel suite as stated in the description, but instead an apt. owened by a third party; Elite City Stays Miami. That being said we did not have someone come and clean the room everyday, nor anyone to bring fresh clean towels. I read in the apt. manual that getting clean towles would cost an additinal $25 dollars. Did I mention I was on my honeymoon? Yes, I never imagined having to wash sheets and bath towels on my honeymoon. On to accomodations...you are able to use the "hotel" pool so that was good. However, we also wanted to also stay in, watch T.V and relax. The catch was; there was NO CABLE. We tried to several times to get in contact with someone but there was nothing but a phone number because, as we were told, the concierge nor hotel have nothing to do with anything gone wrong with the apt. So basically, we were screwed because that number was for questions and emergencies, except you can only cal Mon-Fri 9-5. Lastly, The toilet flushed constantly and when it felt like it, but I guess the immense running and waste of water wasn't our problem in the long run. Overall we wished we would have stayed somewhere else to have gotten the "hotel" feel instead of feeling like we were overstaying at Uncle Joes apt. Currently waiting for a response from Elite City Stays

2/10

First of all, when booking through Expedia, we were not informed we were booking a residence not a hotel. The hotel did not have us registered and sent us to residence entrance where we were handed keys. No Customer Service! Bed had one sheet and blanket very thin. Not the luxury as depicted on Expedia site. Dining room chairs lacked cushions making it painful to sit at table. Satellite tv did not work!!! Dishes were unclean and had to be washed before use. I've been in dorms rooms that were in better shape!!!

8/10

We were unaware that the "hotel" room we would be staying in was actually a privately owned residence at the Icon Brickell. Therefore when we arrived at the location, there was not clear direction as to where we were to "check in". The gentleman at the front desk was very friendly and helpful. He provided us our envelope from "City Elite" with instructions to call them if there was anything wrong with the room. Once in the room, we were pleasantly surprised. Large spacious room, with separate living and bedrooms, excellent view of the downtown area, full kitchen and even washer and dryer. Unfortunately, the shower provided minimal water pressure and the toilet had a tendency to constantly run throughout the night, but otherwise the accommodations were good. The Icon Residence are centrally located in the Downtown, Brickell area and was located close to all the venues we needed to attend for our stay.

10/10

it was AMAZING!!!!!!! My boyfriend and I stayed there for his birthday. We both loved it!!!!! the views of the water were fantastic. The staff was so helpful. The room was beautiful. I would love to come back!

8/10

Nos quedamos con mi esposa durante dos semanas y la verdad nos gusto bastante. Bien ubicado, muy buen barrio y muy espacioso. Excelentes electrodomésticos. Totalmente recomendable. Cuidado eso si con pensar que es un hotel. No tiene servicios de habitación, pero si acceso a la piscina y spa del hotel Viceroy (ex Sheraton). También tuvimos acceso a un estacionamiento gratis.

10/10

it was cheaper than the surrounding hotels, and sounded good. The checkin process was confusing, I went first to the (right-most) wrong lobby, they sent me to another (middle) wrong lobby, then they said "go to the residences lobby" all the way to the left. Nobody was there, back to the middle (viceroy) lobby where they said "oh that happens sometimes, we'll get your key' - they handed me my key and I was on my way. The elevators were crappy and sometimes dropped me at the wrong floor, another ThyssenKrupp failure; the door lock was finicky, but what a beautiful room! Totally worthwhile. Nobody gave me a wifi password, so I reset the router myself (sorry next guest, hope you're technically savvy) What a view!!! What a property! Plus what would a Miami hotel be wtihout a little blood splatter on the ceiling of the bathroom? Kind of funny, it was so clean otherwise. (don't take this to mean that the rest of the review is sarcastic, it seriously was nice) I had my business calls on the balcony, looking out at the ocean. You can't beat that. The people I was visiting in Miami were complaining about their hotel, they paid twice as much, and my place was twice as nice. I'd do it again, but you have to know what you're getting. It's NOT A HOTEL. It's a condo, and it's comfortable and fantastic.

10/10

precioso apartamento, no esperar servicios ni asistencia de ningun tipo (no es hotel es apto temporario)

10/10

Phenomonal hotel great amenities however staff and cleaning crew are not involved in anything. If you are local to South Florida no problems if you are a first time visitor choose the Viceroy instead.

10/10

Our suite was in the 47th floor, although they provided us with one (1) elevator card, it was difficult yo manage between my husband and I. Self parking was across the street which made it convinience for us, since we refused to pay, almost $50.00 for overnight parking. Valet is $5.00, but your would not want to do the overnight valet parking. It was walking distance to Downtown Mary Brickell Village which has a lot of restaurants a a few night life bars, Cafe's and coffee shops.(i.e. Starbucks) We enjoyed it and would stay there again!!

8/10

My overall comment is that I was pleased. The details is where these guys need to do a better job. Checking in is not clear which tower (set of doors) to check in at. I went to 2 different sets before I was given clear direction as to where check in was. It's an apartment style accomidation so there is no room service, or services or anything additional that you may need on a business stay. The big thing I did not like is my welcome packet (an envelop) had no elevator key. The guy behind the desk can't help you either. He only hands you the envelop. You need to call the number on it, which is a resale service, and work anything out that is wrong with your stay. Consequently I needed to find security people or someone in the lobby of the Viceroy hotel, next door, to "buzz" me access to get to my room. It was very uncomfortable whenever I wanted to eat, get up to my room or anything. This might not be the best option for you if you need to come and go as you please. The good point is that once in the room, it was very luxurious.

8/10

Das Zimmer war sehr schon und der Blick zum Meer war ausgezeichnet! Schwimmpool waren toll. Der Service ist nicht wirklich wie im Hotel.: man bekommt kein tĂ€glich Service wie z.B Zimmer aufrĂ€men oder neue Duschgel. Sie bekommen fĂŒr ein paar Tag genugend HandtĂŒcher. Duchgel und Shampoos und extra BettwĂ€sche waren nur fĂŒr ein Tag genugend. Leider man könnte nicht die Waschemachine benutzen, es gab nur Heißwasser, ein Techniker ist gekommen, aber er konnte leider nichts machen und es ist nichts passierte. Also, wenn sie problem in der Wohnung haben, es ist Niemand da, man muss anrufen und warten. Wenn sie neue BettwĂ€sche möchte oder dass das Zimmer sauber wird es kostet sehr viel Geld. Micki

10/10

Muy bien, excelente ubicaciĂłn, gimnasio y alberca. Lujo a precio accesible.

10/10

This place was so beautiful, clean and what a perfect location in the heart of downtown Miami and so much within walking distance!!! Highly recommend!!! A Home away from Home!!! Service was #1, $$ was #1, The Valet Staff went above and beyond!! Can't say enough, but will be staying there for every future event!!

2/10

The positives: the location is great. Beautiful pool and a comfortable size apartment. The negatives: No "plush bedding" as promised. Not even a fitted sheet for the bed. No blankets. Elite City Stays, which manages these apartments, won't call you back or offer any type of customer service. They'll take your money and leave you on your own. If there's something wrong with your apartment, good luck in trying to reach anyone for assistance. If you are planning a weekend stay, they are close on the weekends. AVOID if you have other options!!!

10/10

EXELENTE

4/10

The floors were not that clean. No paper towel in the kitchen for 4 day stay!!!!!Aircondition was constantly showing 75 in that heat with the balcony doors always closed.,even I have called somebody to adjust it!!!! Everytime you flush the toilet awful noise came from the laundry room especially at night could have scared the neighbors......TV HAS NEVER WORKED and they had only one TV in the living room only, not in bedroom.... I have expected somebody making an effort putting new furniture instead bringing in 12 year old couches to the living room for this beautiful hotel...... After all I did not find what I have expected of Viceroy residences.....

10/10

Pefcect location, incredible view and premium services!!!! Also the greatest pool in Florida.